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Added 1 min ago
Senior Contracts Specialist, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Reports to: Manager, Supply Chain Management Contracting
Added 16 mins ago
P
Product Manager, Lifecycle Management
Pebl
Remote, Canada
- $112,738 to $169,000 CAD / year
- Full-time
- Remote
We're looking for a Product Manager to own Lifecycle Management - the post-onboarding, day-to-day experience layer that spans employees, employers, and internal teams across 185+ countries.…
Added 16 mins ago
FO
Project Manager III
First Onsite - CA
NS · Dartmouth, NS
- Full-time
…first estimate to the final walkthrough? If so, our Project Manager (Internally known as Project Manager III) role could be your next big step! You'll lead restoration and rebuild projects…
Added 16 mins ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
…of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality,…
Added 30 mins ago
IP
Heavy Equipment Operator
Iconic Power Systems Inc.
Calgary, AB
- Full-time
Added 30 mins ago
S
Produce - Manager Produce
Sobeys
Barrie, ON
- Full-time
The Produce Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 30 mins ago
C
Gestionnaire des Installations - Facilities Manager
CBRE
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
As a CBRE Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of small to medium sized…
Added 30 mins ago
LC
Assistant Front Store Manager, Hourly Part Time Day
Loblaw Companies Limited
Prescott, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 30 mins ago
CG
Manager, RF & Antenna Research and Technology
Calian Group
Ottawa, ON
- Full-time
The Manager, RF & Antenna Research and Technology leads the organization's advanced research activities focused on future GNSS antenna technologies, materials, architectures, and…
Added 30 mins ago
CG
Manager, RF & Antenna Systems
Calian Group
Ottawa, ON
- Full-time
The Manager, RF & Antenna Systems leads the development of advanced GNSS-based systems, including CRPA products, anti-jam technologies, smart antennas, and Alternative PNT solutions. The…
Added 30 mins ago
U
Field Sales Manager (Bilingual)
UNFI
Montreal, QC
- $79,800 to $125,800 USD / year
- Full-time
Responsible for the planning, development, and implementation of effective Company sales and marketing programs for the assigned Sales Area.
Added 30 mins ago
V
Associate
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking a highly motivated Junior Project Manager with a strong background in Backend/API Development. The ideal candidate will possess exceptional project management…
Added 30 mins ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking a hands-on Senior Development Lead to architect, build, and scale resilient cloud solutions with minimal supervision. This role requires a proven self-starter…
Added 30 mins ago
N
Department Manager, Meat
Northern/NorthMart
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
The Department Manager, Meat is accountable for the efficient and fiscally- responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of…
Added 30 mins ago
CG
Manager, Mechanical Design and Core Engineering
Calian Group
Ottawa, ON
- Full-time
The Manager, Mechanical Design and Core Engineering is responsible for establishing and executing the strategic roadmap for shared engineering capabilities, laboratories, technical…
Added 30 mins ago
GP
Associé Gestion des Partenariats
Global Payments Inc.
Montreal, QC
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Partner Manager to join our ever-evolving Integrated Solutions team and help shape the future of global commerce.…
Added 30 mins ago
TC
Program Supervisor, Full Time
Taproot Community Support Services
Port Alberni, BC
- Full-time
…accommodations for youth in the care of Ministry of Children and Family Development (MCFD) as well as an Indigenous funded agency (Usma) providing long term therapeutic care for up to 3…
Added 30 mins ago
S
In Store Bakery - Baker
Sobeys
Calgary, AB
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 30 mins ago
S
Produce - Manager Produce
Sobeys
Barrie, ON
- Full-time
The Produce Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 37 mins ago
DD
Account Manager
Document Direction Ltd
Toronto, ON
- $43,500 to $80,000 CAD / year
- Full-time
- On-site
We are seeking a motivated and enthusiastic Account Manager to join our dynamic team at our Toronto office. This is a permanent, full-time position that offers a hybrid work environment,…
Added 46 mins ago
SS
IT Manager
SysGen Solutions Group
Calgary, AB
- Full-time
We are looking for an exciting & enthusiastic addition to assist in leading our growing tech team. The IT Manager builds strategic plans and technology solutions based on client business…
Added 46 mins ago
EC
HR Business Partner
Eaton Corporation
Edmonton, AB
- Full-time
Under the guidance of the Plant Manager, this role acts as a trusted business partner, supporting site leadership, employees, and the Canadian HR team to deliver meaningful results. You’ll…
Added 1 hour ago
GP
Production Manager - Paper Bag Manufacturing
Gather Packaging
Toronto, ON · North York, ON
- Full-time
We are looking for a hands-on Production Manager to take ownership of our two-shift paper bag converting operation, reporting directly to the Plant Manager.
Added 1 hour ago
TC
Loss Prevention Investigations Manager
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a Loss Prevention Investigations Manager - Internal to lead our Internal Investigations team across Western Canada and drive strategies that reduce loss, deter internal…
Added 1 hour ago
AI
Applications Engineering Manager, Nuclear
ATS Industrial Automation
Cambridge, ON
- Full-time
The Manager, Nuclear Applications Engineering provides strategic and operational leadership for the Nuclear Applications Engineering function. The role is responsible for the quality,…

Dialogue

Operations Excellence Specialist (Temporary)

Montreal, QC, Canada

Temporary

Apply About employer

Applications open in a new tab.

Job details

Job type: Temporary
Apply by: Nov 8, 2026
Experience: 1 to 2 years of experience in an operational excellence role
Posting language: English
Posted: Oct 9, 2026

Original job description

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When It Comes To Our Work, We Set The Bar High. Together, We’re Transforming Health And Helping Millions Improve Their Well-being. We’re Firm Believers That Great People Don’t Settle On

Impact
Community
Growth
Excellence

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

Your role as Operations Excellence Specialist (Temporary)

Reporting to the Manager of Operational Excellence, the specialist’s mission is to support the continuous improvement of Dialogue’s Mental Health Care Program and Employee Assistance Program. This person will contribute to the development of key initiatives and help lead the implementation of various operational efficiency projects aimed at enhancing the experience of the care team and our members.

What You'll Be Doing

Supporting the Mental Health Operations team in establishing key operational initiatives and efficiency-seeking efforts.
Contributing to the identification of strategies to improve and streamline operations, and helping to implement these strategies.
Participating in the development of business cases, implementation plans, and the execution of initiatives aligned with key objectives.
Providing financial, operational, and data analyses to support strategic direction and opportunity assessment.
Helping oversee various initiatives aimed at improving the quality of the member and care team experience.
Working collaboratively with our Member Experience, Member Service, Product, Technology, Go-to-market, and Finance teams to support initiatives shared across departments.
Eventually becoming a subject-matter expert in Mental Health and Employee Assistance Program (EAP) services, and ensuring the ongoing accuracy of various internal program documents.

We'd love to hear from you if you have

1 to 2 years of experience in an operational excellence role
Bachelor’s degree in Business Administration or a related field.
Familiarity with healthcare operations and operational excellence.
Experience working with digital health or care delivery platforms is considered an asset.
Strong interest in operations management and/or product development.
Desire to learn operational and financial modeling.
Ability to contribute to strategic thinking and excellent operational-level problem-solving skills.
Excellent verbal and written communication skills, as well as strong stakeholder management abilities.

At Dialogue, your well-being is our priority

Benefits

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

Access to the Dialogue app and virtual mental health support for you and your family
Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
4 weeks vacation, 9 wellness days, and 1 volunteer day
Hybrid work: 3 days/week in our Montreal office, excluding remote roles
Work abroad up to 4 weeks/year
Incentive plans, referral bonuses & RRSP matching
Learning via Coursera, external training budget & mentorship
Optional parental leave top-up

Apply About employer

More about this job

Responsibilities

Support continuous improvement and operational efficiency initiatives for Dialogue’s Mental Health Care and Employee Assistance programs, including analyzing opportunities and helping develop business cases and implementation plans. Collaborate across departments to improve member and care team experiences, assess initiatives with financial, operational, and data analysis, and maintain accurate program documentation.

Requirements

The role asks for 1–2 years of operational excellence experience and a bachelor’s degree in Business Administration or a related field. Candidates should have familiarity with healthcare operations and operational excellence, strong analytical and problem-solving abilities, communication and stakeholder management skills, and an interest in operations management or product development; digital health experience is an asset.

Skills

Operational Excellence
Continuous Improvement
Operations Management
Healthcare Operations
Strategic Thinking
Operational Problem-Solving
Financial Modeling
Operational Modeling
Financial Analysis
Operational Analysis
Data Analysis
Business Case Development
Implementation Planning
Project Implementation
Stakeholder Management
Written and Verbal Communication

Benefits

Dialogue App Access
Virtual Mental Health Support
Fully Funded Insurance
Health Spending Account
Dental Coverage
Fitness Reimbursement
Four Weeks Vacation
Nine Wellness Days
Volunteer Day
Hybrid Work
Work Abroad
Incentive Plans
Referral Bonuses
RRSP Matching
Coursera Learning
External Training Budget
Mentorship
Parental Leave Top-Up

Visa sponsorship

Not detected in the job text

Keywords

Mental Health Care
Employee Assistance Program
EAP
Healthcare Operations
Digital Health
Care Delivery Platforms
Operational Excellence
Continuous Improvement
Operational Efficiency
Operations Management
Product Development
Business Cases
Implementation Plans
Financial Analysis
Operational Analysis
Data Analysis
Financial Modeling
Operational Modeling
Strategic Thinking
Problem-Solving
Stakeholder Management
Member Experience
Care Team Experience
Program Documentation
Cross-Functional Collaboration

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