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Added 55 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking an experienced and highly motivated HR Manager to join our Human Resources team. This is an exciting opportunity for a practical, hands-on HR professional…
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 2 hours ago
IC
Quality Assurance Specialist- EN
IAMGOLD Corporation
Gogama, ON
- Full-time
IAMGOLD is a Canadian-based gold mining company with operations and development projects across North America and West Africa. With flagship operations such as the Côté Gold Mine in Ontario…
Added 2 hours ago
OF
Kitchen Manager
Opaa! Food Management
Buffalo, AB
- Internship
The Kitchen Manager is responsible for directing the day-to-day operation of the kitchen to ensure Opaa! standards are met and maintained, and the kitchen is compliant with all safety and…
Added 2 hours ago
G
Director Medical Writing Asset Lead
GSK
Mississauga, ON
- Full-time
Excellent understanding of clinical operations / medical writing processes, and ICH/GCP and global regulatory guidelines for drug development and approval.
Added 2 hours ago
Strategic Partner Manager, Data Strength, Global Channel Partners
Google
Toronto, ON
As a Strategic Partner Manager, you will be a key driver of data strength product adoption growth. You will manage partnerships with global tech consultancies and platforms to advance our…
Added 3 hours ago
CH
Seasonal Holiday Team Lead- Garden City Shopping Centre
Cherry Hill Programs
Winnipeg, MB
- Part-time
Lead by example and reinforce policies and procedures established by Operations Manager/Regional Manager
Added 3 hours ago
CH
Seasonal Holiday Team Lead- St. Vital Centre
Cherry Hill Programs
Winnipeg, MB
- Part-time
Lead by example and reinforce policies and procedures established by Operations Manager/Regional Manager
Added 3 hours ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 3 hours ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 3 hours ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 3 hours ago
LC
Beauty Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Shelburne, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 3 hours ago
LC
Beauty Manager, Hourly Full Time Day
Loblaw Companies Limited
Shelburne, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 3 hours ago
R
Regional Plant Controller
Refresco
Calgary, AB
- Full-time
The Regional Plant Controller is accountable for the overall integrity, accuracy and completeness of the company’s operations financial results and safeguarding of plant assets. The…
Added 3 hours ago
Food & Beverage Manager
Rosewood Hotel Group
Vancouver, BC
Rosewood Hotel Georgia, a Rosewood Hotel, is looking for an exceptional and outstanding F&B Manager.
Added 3 hours ago
Georgia Bar - Bartender
Rosewood Hotel Group
Vancouver, BC
Proactive in prevention of complaints and ensuring guests satisfaction in all areas of the outlet. If areas need help, assist and inform manager.
Added 3 hours ago
Reflections -Bartender
Rosewood Hotel Group
Vancouver, BC
Proactive in prevention of complaints and ensuring guests satisfaction in all areas of the outlet. If areas need help, assist and inform manager.
Added 3 hours ago
Restaurant Manager
Rosewood Hotel Group
Vancouver, BC
Rosewood Hotel Georgia, a Rosewood Hotel, is looking for an exceptional and outstanding F&B Manager.
Added 3 hours ago
Restaurant General Manager - Reflections
Rosewood Hotel Group
Vancouver, BC
Rosewood Hotel Georgia, a Rosewood Hotel, is looking for an exceptional and multi-talented Restaurant General Manager - Reflections is accountable for the overall leadership, performance,…
Added 4 hours ago
Weekend Part Time Operations Generalist
Rogers Sports & Media
AB · Edmonton, AB
We’re looking for a Part-Time Operations Generalist to help us grow the Rogers Sports & Media brand and connect with our Citytv and OMNI audiences by bringing their skills and experience to…
Added 4 hours ago
RB
Fraud Analyst
Rogers Bank
Toronto, ON
- Full-time
Partner with stakeholders across Fraud Operations, Risk, Finance, Product, Technology, and external vendors.
Added 4 hours ago
TU
Project Coordinator - Electrical Technical Support
The University of British Columbia
Vancouver, BC
- $7,782 to $8,344 CAD / month
- Full-time
Technical Coordinators | Trades Admin Leadership | Building Operations | Facilities
Added 4 hours ago
UO
Project Coordinator - Electrical Technical Support
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $7,782 to $8,344 CAD / month
- Full-time
Technical Coordinators | Trades Admin Leadership | Building Operations | Facilities
Added 5 hours ago
HT
Seasonal Key Holder
Hot Topic
ON · Ontario, Canada
- Temporary
…and ensure their success, while also supporting your Store Manager in daily operations and meeting sales…

Dialogue

Operations Excellence Specialist (Temporary)

Montreal, QC, Canada

Temporary

Apply About employer

Applications open in a new tab.

Job details

Job type: Temporary
Apply by: Nov 8, 2026
Experience: 1 to 2 years of experience in an operational excellence role
Posting language: English
Posted: Oct 9, 2026

Original job description

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When It Comes To Our Work, We Set The Bar High. Together, We’re Transforming Health And Helping Millions Improve Their Well-being. We’re Firm Believers That Great People Don’t Settle On

Impact
Community
Growth
Excellence

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

Your role as Operations Excellence Specialist (Temporary)

Reporting to the Manager of Operational Excellence, the specialist’s mission is to support the continuous improvement of Dialogue’s Mental Health Care Program and Employee Assistance Program. This person will contribute to the development of key initiatives and help lead the implementation of various operational efficiency projects aimed at enhancing the experience of the care team and our members.

What You'll Be Doing

Supporting the Mental Health Operations team in establishing key operational initiatives and efficiency-seeking efforts.
Contributing to the identification of strategies to improve and streamline operations, and helping to implement these strategies.
Participating in the development of business cases, implementation plans, and the execution of initiatives aligned with key objectives.
Providing financial, operational, and data analyses to support strategic direction and opportunity assessment.
Helping oversee various initiatives aimed at improving the quality of the member and care team experience.
Working collaboratively with our Member Experience, Member Service, Product, Technology, Go-to-market, and Finance teams to support initiatives shared across departments.
Eventually becoming a subject-matter expert in Mental Health and Employee Assistance Program (EAP) services, and ensuring the ongoing accuracy of various internal program documents.

We'd love to hear from you if you have

1 to 2 years of experience in an operational excellence role
Bachelor’s degree in Business Administration or a related field.
Familiarity with healthcare operations and operational excellence.
Experience working with digital health or care delivery platforms is considered an asset.
Strong interest in operations management and/or product development.
Desire to learn operational and financial modeling.
Ability to contribute to strategic thinking and excellent operational-level problem-solving skills.
Excellent verbal and written communication skills, as well as strong stakeholder management abilities.

At Dialogue, your well-being is our priority

Benefits

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

Access to the Dialogue app and virtual mental health support for you and your family
Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
4 weeks vacation, 9 wellness days, and 1 volunteer day
Hybrid work: 3 days/week in our Montreal office, excluding remote roles
Work abroad up to 4 weeks/year
Incentive plans, referral bonuses & RRSP matching
Learning via Coursera, external training budget & mentorship
Optional parental leave top-up

Apply About employer

More about this job

Responsibilities

Support continuous improvement and operational efficiency initiatives for Dialogue’s Mental Health Care and Employee Assistance programs, including analyzing opportunities and helping develop business cases and implementation plans. Collaborate across departments to improve member and care team experiences, assess initiatives with financial, operational, and data analysis, and maintain accurate program documentation.

Requirements

The role asks for 1–2 years of operational excellence experience and a bachelor’s degree in Business Administration or a related field. Candidates should have familiarity with healthcare operations and operational excellence, strong analytical and problem-solving abilities, communication and stakeholder management skills, and an interest in operations management or product development; digital health experience is an asset.

Skills

Operational Excellence
Continuous Improvement
Operations Management
Healthcare Operations
Strategic Thinking
Operational Problem-Solving
Financial Modeling
Operational Modeling
Financial Analysis
Operational Analysis
Data Analysis
Business Case Development
Implementation Planning
Project Implementation
Stakeholder Management
Written and Verbal Communication

Benefits

Dialogue App Access
Virtual Mental Health Support
Fully Funded Insurance
Health Spending Account
Dental Coverage
Fitness Reimbursement
Four Weeks Vacation
Nine Wellness Days
Volunteer Day
Hybrid Work
Work Abroad
Incentive Plans
Referral Bonuses
RRSP Matching
Coursera Learning
External Training Budget
Mentorship
Parental Leave Top-Up

Visa sponsorship

Not detected in the job text

Keywords

Mental Health Care
Employee Assistance Program
EAP
Healthcare Operations
Digital Health
Care Delivery Platforms
Operational Excellence
Continuous Improvement
Operational Efficiency
Operations Management
Product Development
Business Cases
Implementation Plans
Financial Analysis
Operational Analysis
Data Analysis
Financial Modeling
Operational Modeling
Strategic Thinking
Problem-Solving
Stakeholder Management
Member Experience
Care Team Experience
Program Documentation
Cross-Functional Collaboration

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