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Added 11 mins ago
7
Store Crew
7-Eleven
Calgary, AB
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 11 mins ago
WC
National Accounts Manager
White Cap Canada
ON · Ontario, Canada
- Full-time
…and leverage analytics to drive account growth. Serves as the lead resource to accomplish the complete ownership of these customers. Manages a 10-20 customer portfolio of $50M - $100M in…
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L
Responsable de l'expereince-invite | Montreal, Ste.Catherine
lululemon
Montreal, QC
- Full-time
Added 11 mins ago
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Chef·fe de Marque - Médias Sociaux - Social Activation Manager
L'Oréal
Montreal, QC
- Full-time
You lead the social narrative, advocacy, and brand cause for Garnier in Canada, reporting to the Brand Communications Director.
Added 11 mins ago
B
WL Field Engineer
Brunel
NL · Newfoundland and Labrador, Canada
- Contract
Provide backup support to supervisory personnel, including the Job Delivery Lead and PSD Manager, when required.
Added 11 mins ago
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Optical Supply Chain Business Analyst
Hoya Vision Care
Mississauga, ON
- Full-time
Drive continuous improvement initiatives focused on inventory optimization, lead-time reduction, service reliability, and operational efficiency.
Added 11 mins ago
A
Inventory Analyst
Aquiform
Burlington, ON
- Full-time
Use inventory on hand, open purchase orders, supplier lead times, and sales data to develop suggested reorder quantities.
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Strategic Program Lead
Kelly
Toronto, ON
- Contract
A leading financial services organization is seeking a Lead, Strategic Initiatives & Engagement to support the planning, execution, and delivery of high-profile brand, community impact, and…
Added 11 mins ago
PT
Manager Product Management
Pleora Technologies
Ottawa, ON
- Full-time
Pleora is seeking a strategic, market-focused product leader to lead its Product Management organization and product portfolio.
Added 11 mins ago
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Financial Planning and Analysis Manager
Stevenson & White
Ottawa, ON
- $116,000 to $145,000 CAD / year
- Full-time
Do you enjoy turning numbers into big-picture thinking? In this role, you will take the lead in financial planning, uncover insights, and help guide smarter decisions across the…
Added 11 mins ago
WB
Associate Trade Marketing Manager | FDM space | Permanent Position | Hybrid (North York, ON) | $65-70K + Comms
White Bay
Toronto, ON · North York, ON
- $65,000 to $70,000 CAD / year
- Full-time
A permanent opportunity is available for an Associate Trade Marketing Manager to lead integrated retail marketing programmes across grocery, pharmacy, mass-market and independent channels.…
Added 11 mins ago
LI
Property Accountant
Lankin Investments
Vaughan, ON
- $75,000 to $85,000 CAD / year
- Full-time
We enable you to lead and be a pivotal contributor to the success and growth of our company
Added 11 mins ago
WB
Associate Trade Marketing Manager | Health Food Retail | Hybrid (North York, ON) |$65-70k + Comms
White Bay
Toronto, ON · North York, ON
- $65,000 to $70,000 CAD / year
- Contract
This is a contract position of upto 2 years available for an Associate Trade Marketing Manager to lead retail marketing initiatives across health food stores, online platforms and key…
Added 11 mins ago
IA
Planner
Indotronix Avani Group
Toronto, ON
- Contract
Lead planning and scheduling activities for complex, multi-year projects exceeding $50 million in annual value.
Added 11 mins ago
O
Marketing Demand Generation & Growth Associate
Off2Class
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $90,000 CAD / year
- Full-time
Added 11 mins ago
IS
WAF / Akamai Security Engineer
ITMC Systems, Inc
Montreal, QC
- Contract
Lead onboarding of internet-facing applications to Akamai WAF.
Added 11 mins ago
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Account Manager - Project Coordinator
Omnify - Home of LumiSheet™
Markham, ON
- Full-time
Review inventory, production readiness, lead-time requirements, and known constraints in Epicor before issuing quotations or customer commitments.
Added 11 mins ago
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Automotive Sales and Leasing Consultant
Lockwood Leasing
Oakville, ON
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Added 11 mins ago
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Senior Construction after-disaster Project Manager
Paul Davis Restoration of the National Capital Region, VA
Amherst, QC · Saint-Rémi-d’Amherst, QC
- Full-time
If you’re ready to lead with experience, confidence, and accountability - apply now to become our next Senior Restoration Project Manager.
Added 15 mins ago
HM
Director, Business Solutions
Horizon Media
Toronto, ON
- Full-time
Build and oversee strategic framework for all plans and lead presentations
Added 15 mins ago
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Gestionnaire de projet, développement des affaires manufacturières canadiennes / Canadian Manufacturing Business Development Project Manager
RTX
Longueuil, QC
- Full-time
Added 15 mins ago
HM
Maintenance Engineer
Heidelberg Materials
Edmonton, AB
- Full-time
Lead small to medium-sized capital and maintenance projects from concept, planning, and design through commissioning and startup.
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Inside Sales, Clover Capital
Fiserv
Mississauga, ON
- Full-time
3+ years of experience in pipeline management, lead qualification, and sales cycle management using CRM platforms such as Salesforce.
Added 15 mins ago
CB
Airport Ramp Agent - Seasonal - Fly In Fly Out
Canadian Base Operators
Fort MacKay, AB
- Temporary
…position typically reports directly to the Ramp Agent Team Lead. Their primary focus is to perform the duties associated with Ground Support/Ramp Airport Operations such as but not limited…
Added 15 mins ago
F/
Supervisor, Loan Administration
FCC / FAC
AB · Edmonton, Alberta
- Full-time
…customers across Canada. As Supervisor, Loan Administration, you’ll lead a team of Loan Administration Technicians and help ensure the Loan Administration Centre operates efficiently,…

Dialogue

Operations Excellence Specialist (Temporary)

Montreal, QC, Canada

Temporary

Apply About employer

Applications open in a new tab.

Job details

Job type: Temporary
Apply by: Nov 8, 2026
Experience: 1 to 2 years of experience in an operational excellence role
Posting language: English
Posted: Oct 9, 2026

Original job description

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When It Comes To Our Work, We Set The Bar High. Together, We’re Transforming Health And Helping Millions Improve Their Well-being. We’re Firm Believers That Great People Don’t Settle On

Impact
Community
Growth
Excellence

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

Your role as Operations Excellence Specialist (Temporary)

Reporting to the Manager of Operational Excellence, the specialist’s mission is to support the continuous improvement of Dialogue’s Mental Health Care Program and Employee Assistance Program. This person will contribute to the development of key initiatives and help lead the implementation of various operational efficiency projects aimed at enhancing the experience of the care team and our members.

What You'll Be Doing

Supporting the Mental Health Operations team in establishing key operational initiatives and efficiency-seeking efforts.
Contributing to the identification of strategies to improve and streamline operations, and helping to implement these strategies.
Participating in the development of business cases, implementation plans, and the execution of initiatives aligned with key objectives.
Providing financial, operational, and data analyses to support strategic direction and opportunity assessment.
Helping oversee various initiatives aimed at improving the quality of the member and care team experience.
Working collaboratively with our Member Experience, Member Service, Product, Technology, Go-to-market, and Finance teams to support initiatives shared across departments.
Eventually becoming a subject-matter expert in Mental Health and Employee Assistance Program (EAP) services, and ensuring the ongoing accuracy of various internal program documents.

We'd love to hear from you if you have

1 to 2 years of experience in an operational excellence role
Bachelor’s degree in Business Administration or a related field.
Familiarity with healthcare operations and operational excellence.
Experience working with digital health or care delivery platforms is considered an asset.
Strong interest in operations management and/or product development.
Desire to learn operational and financial modeling.
Ability to contribute to strategic thinking and excellent operational-level problem-solving skills.
Excellent verbal and written communication skills, as well as strong stakeholder management abilities.

At Dialogue, your well-being is our priority

Benefits

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

Access to the Dialogue app and virtual mental health support for you and your family
Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
4 weeks vacation, 9 wellness days, and 1 volunteer day
Hybrid work: 3 days/week in our Montreal office, excluding remote roles
Work abroad up to 4 weeks/year
Incentive plans, referral bonuses & RRSP matching
Learning via Coursera, external training budget & mentorship
Optional parental leave top-up

Apply About employer

More about this job

Responsibilities

Support continuous improvement and operational efficiency initiatives for Dialogue’s Mental Health Care and Employee Assistance programs, including analyzing opportunities and helping develop business cases and implementation plans. Collaborate across departments to improve member and care team experiences, assess initiatives with financial, operational, and data analysis, and maintain accurate program documentation.

Requirements

The role asks for 1–2 years of operational excellence experience and a bachelor’s degree in Business Administration or a related field. Candidates should have familiarity with healthcare operations and operational excellence, strong analytical and problem-solving abilities, communication and stakeholder management skills, and an interest in operations management or product development; digital health experience is an asset.

Skills

Operational Excellence
Continuous Improvement
Operations Management
Healthcare Operations
Strategic Thinking
Operational Problem-Solving
Financial Modeling
Operational Modeling
Financial Analysis
Operational Analysis
Data Analysis
Business Case Development
Implementation Planning
Project Implementation
Stakeholder Management
Written and Verbal Communication

Benefits

Dialogue App Access
Virtual Mental Health Support
Fully Funded Insurance
Health Spending Account
Dental Coverage
Fitness Reimbursement
Four Weeks Vacation
Nine Wellness Days
Volunteer Day
Hybrid Work
Work Abroad
Incentive Plans
Referral Bonuses
RRSP Matching
Coursera Learning
External Training Budget
Mentorship
Parental Leave Top-Up

Visa sponsorship

Not detected in the job text

Keywords

Mental Health Care
Employee Assistance Program
EAP
Healthcare Operations
Digital Health
Care Delivery Platforms
Operational Excellence
Continuous Improvement
Operational Efficiency
Operations Management
Product Development
Business Cases
Implementation Plans
Financial Analysis
Operational Analysis
Data Analysis
Financial Modeling
Operational Modeling
Strategic Thinking
Problem-Solving
Stakeholder Management
Member Experience
Care Team Experience
Program Documentation
Cross-Functional Collaboration

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