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Added 15 mins ago
M
Regional Sales Manager - Ontario
Medfar
Toronto, ON
- Full-time
You have strong coaching, business development, networking, negotiation, and relationship-building skills.
Added 29 mins ago
ET
Demand Generation Manager
ExcelSense Technologies Corp.
Vancouver, BC
- Full-time
We are looking for a results-driven Demand Generation Manager to help execute and scale ExcelSense's demand generation program globally.
Added 29 mins ago
PL
Administrative Assistant
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- Full-time
…role, will be responsible for supporting the hotel's daily operations by providing comprehensive administrative assistance to the Areas Operations Manager/General Manager. This includes…
Added 44 mins ago
UI
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Advanced knowledge of client operations to support the development of client solutions
Added 44 mins ago
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Employee Referral Program – Potential Reward: $1,000.00
Added 1 hour ago
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- Full-time
The role combines executive reporting, stakeholder coordination, risk insight development, and process improvement. The successful candidate will work directly with senior leaders and risk…
Added 1 hour ago
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Spécialiste Assurance Qualité - Conformité des Projets / Quality Assurance Specialist - Project Compliance
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- Full-time
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Added 1 hour ago
EI
Project Manager Civil
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- Full-time
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Added 1 hour ago
LB
Senior Manager - End to End Testing
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- Full-time
This role is responsible for leading critical projects and overseeing testing operations, ensuring alignment with best practices, business needs, and the LBC Delivery Framework. The Senior…
Added 1 hour ago
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Spécialiste Assurance Qualité - Conformité des Projets / Quality Assurance Specialist - Project Compliance
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Montreal, QC
- Full-time
…full product lifecycle, from new product introduction through technology transfer, validation, commercialization, and routine commercial manufacturing. Reporting directly to the Manager,…
Added 1 hour ago
C
Staff Product Designer, Judiciary.
Clio
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
Added 2 hours ago
AC
Manager, Project Development - Mining and Metals Saskatoon
Allnorth Consultants Limited
Saskatoon, SK
- Full-time
We are seeking a Project Development Manager to join our Mining & Metals team. As a key member of the operations team, you will help strengthen Allnorth’s brand, build lasting client…
Added 2 hours ago
AI
Software Developer
ATS Industrial Automation
Woodbridge, ON
- Full-time
3 years of professional software engineering experience in production systems; including full software development life cycle, including coding standards, code reviews, source control…
Added 2 hours ago
KB
Assistant Store Manager - Sales and Services
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Use technology effectively to support daily operations, including Microsoft Office (Excel, Word, Outlook), Kronos for timekeeping and scheduling, and D365 for sales processes, customer…
Added 2 hours ago
AC
Assistant Sales Operations Manager
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Markham, ON
- Full-time
The Assistant Sales Operation Manager for Amphenol Highspeed IO business unit supports the Sales Operation team in executing marketing and business strategies, driving customer…
Added 2 hours ago
D
Operations Excellence Specialist (Temporary)
Dialogue
Montreal, QC
- Temporary
Reporting to the Manager of Operational Excellence, the specialist’s mission is to support the continuous improvement of Dialogue’s Mental Health Care Program and Employee Assistance…
Added 2 hours ago
CC
Head of Security Operations
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Montreal, QC
- Full-time
The Head of Operations ensures the 24/7 performance, stability, and continuity of all Group Security Operations products, internationally accross all CMA CGM companies. They provide…
Added 2 hours ago
AE
Manager, Sales Tools & Technology
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- Full-time
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Added 2 hours ago
Contract Services – Pricing Specialist
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Added 2 hours ago
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Manager, Sales Tools & Technology
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North Vancouver, BC
- Full-time
You have 7+ years of experience supporting business operations, commercial technology, sales enablement, business systems, program management, or a related field
Added 2 hours ago
EB
Senior Executive Assistant
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Toronto, ON
- Full-time
Reporting to the Manager, Executive Office & Board Liaison, you will act as an extension of both the executive and the Executive Office, exercising sound judgment, discretion, and…
Added 3 hours ago
A
Technology Change Control Analyst
Aviso
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
Reporting to the Manager, Technology Change Control, the Technology Change Control Analyst supports the governance and coordination of IT changes across Aviso's technology environment.
Added 3 hours ago
CN
Director, Governance and Controls
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…improvement initiatives that support safe, secure, and efficient operations? If you answered yes, this may be the job for you. Apply today! Our Chalk River location is looking for a…
Added 3 hours ago
Applications Engineering Manager, Nuclear
ATS Automation
Cambridge, ON
The Manager, Nuclear Applications Engineering provides strategic and operational leadership for the Nuclear Applications Engineering function. The role is responsible for the quality,…
Added 3 hours ago
P
GTM Campaign Manager
Procurify
Remote, Canada
- Full-time
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…driven, systems-minded, and execution-focused GTM Campaign Manager to join us on our…

Dialogue

Operations Excellence Specialist (Temporary)

Montreal, QC, Canada

Temporary

Apply About employer

Applications open in a new tab.

Job details

Job type: Temporary
Apply by: Nov 8, 2026
Experience: 1 to 2 years of experience in an operational excellence role
Posting language: English
Posted: Oct 9, 2026

Original job description

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When It Comes To Our Work, We Set The Bar High. Together, We’re Transforming Health And Helping Millions Improve Their Well-being. We’re Firm Believers That Great People Don’t Settle On

Impact
Community
Growth
Excellence

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

Your role as Operations Excellence Specialist (Temporary)

Reporting to the Manager of Operational Excellence, the specialist’s mission is to support the continuous improvement of Dialogue’s Mental Health Care Program and Employee Assistance Program. This person will contribute to the development of key initiatives and help lead the implementation of various operational efficiency projects aimed at enhancing the experience of the care team and our members.

What You'll Be Doing

Supporting the Mental Health Operations team in establishing key operational initiatives and efficiency-seeking efforts.
Contributing to the identification of strategies to improve and streamline operations, and helping to implement these strategies.
Participating in the development of business cases, implementation plans, and the execution of initiatives aligned with key objectives.
Providing financial, operational, and data analyses to support strategic direction and opportunity assessment.
Helping oversee various initiatives aimed at improving the quality of the member and care team experience.
Working collaboratively with our Member Experience, Member Service, Product, Technology, Go-to-market, and Finance teams to support initiatives shared across departments.
Eventually becoming a subject-matter expert in Mental Health and Employee Assistance Program (EAP) services, and ensuring the ongoing accuracy of various internal program documents.

We'd love to hear from you if you have

1 to 2 years of experience in an operational excellence role
Bachelor’s degree in Business Administration or a related field.
Familiarity with healthcare operations and operational excellence.
Experience working with digital health or care delivery platforms is considered an asset.
Strong interest in operations management and/or product development.
Desire to learn operational and financial modeling.
Ability to contribute to strategic thinking and excellent operational-level problem-solving skills.
Excellent verbal and written communication skills, as well as strong stakeholder management abilities.

At Dialogue, your well-being is our priority

Benefits

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

Access to the Dialogue app and virtual mental health support for you and your family
Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
4 weeks vacation, 9 wellness days, and 1 volunteer day
Hybrid work: 3 days/week in our Montreal office, excluding remote roles
Work abroad up to 4 weeks/year
Incentive plans, referral bonuses & RRSP matching
Learning via Coursera, external training budget & mentorship
Optional parental leave top-up

Apply About employer

More about this job

Responsibilities

Support continuous improvement and operational efficiency initiatives for Dialogue’s Mental Health Care and Employee Assistance programs, including analyzing opportunities and helping develop business cases and implementation plans. Collaborate across departments to improve member and care team experiences, assess initiatives with financial, operational, and data analysis, and maintain accurate program documentation.

Requirements

The role asks for 1–2 years of operational excellence experience and a bachelor’s degree in Business Administration or a related field. Candidates should have familiarity with healthcare operations and operational excellence, strong analytical and problem-solving abilities, communication and stakeholder management skills, and an interest in operations management or product development; digital health experience is an asset.

Skills

Operational Excellence
Continuous Improvement
Operations Management
Healthcare Operations
Strategic Thinking
Operational Problem-Solving
Financial Modeling
Operational Modeling
Financial Analysis
Operational Analysis
Data Analysis
Business Case Development
Implementation Planning
Project Implementation
Stakeholder Management
Written and Verbal Communication

Benefits

Dialogue App Access
Virtual Mental Health Support
Fully Funded Insurance
Health Spending Account
Dental Coverage
Fitness Reimbursement
Four Weeks Vacation
Nine Wellness Days
Volunteer Day
Hybrid Work
Work Abroad
Incentive Plans
Referral Bonuses
RRSP Matching
Coursera Learning
External Training Budget
Mentorship
Parental Leave Top-Up

Visa sponsorship

Not detected in the job text

Keywords

Mental Health Care
Employee Assistance Program
EAP
Healthcare Operations
Digital Health
Care Delivery Platforms
Operational Excellence
Continuous Improvement
Operational Efficiency
Operations Management
Product Development
Business Cases
Implementation Plans
Financial Analysis
Operational Analysis
Data Analysis
Financial Modeling
Operational Modeling
Strategic Thinking
Problem-Solving
Stakeholder Management
Member Experience
Care Team Experience
Program Documentation
Cross-Functional Collaboration

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