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Added 12 mins ago
M
Shift manager - fast food restaurant
McDonald's
Coaticook, QC
- $18.6 to $24 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 17 mins ago
CM
Kitchen manager
Cedar Meadows Resort Inc
Timmins, ON
- From $27 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 18 mins ago
M
Shift manager - fast food restaurant
McDonald's
Magog, QC
- $18.6 to $24 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 25 mins ago
M
Shift manager - fast food restaurant
McDonald's
Granby, QC
- $18.1 to $21.6 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 31 mins ago
WC
Social Worker
West Coast Seniors Housing Management Limited Partnership
Courtenay, BC
- $36.02 CAD / hour
- Full-time
- Temporary
Reporting to the General Manager and/or designate, the Social Worker is responsible for the
Added 31 mins ago
WC
General Manager
West Coast Seniors Housing Management Limited Partnership
Coquitlam, BC
- $105,000 to $115,000 CAD / year
- Full-time
to the Director, the General Manager (GM) is accountable for managing and
Added 41 mins ago
TH
Kitchen manager
Tim Hortons
Balgonie, SK
- From $17.5 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 1 hour ago
C
Manager Delivery (PL)-CA
CN
Montreal, QC
- Full-time
…development, engineering, and integration services for the delivery of operationally viable solutions, including application, infrastructure, network, or operational technology solutions.…
Added 1 hour ago
JH
Manager, Workforce Development
John Howard Society of Victoria
Victoria, BC
- Full-time
We is seeking a passionate, results-driven, and innovative Manager, Workforce Development to provide operational leadership and performance oversight for JHS employment and workforce…
Added 1 hour ago
S
Part Time Produce Clerk - Admirals Thrifty Foods
Sobeys
Victoria, BC
- Part-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 1 hour ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
Manager – Banking Cloud & Platform Engineering
Added 1 hour ago
ST
Quality Assurance Technician
Steelhaus Tryton Canada
Calgary, AB
- Contract
…integrated manufacturing, and uncompromising safety with relentless delivery of unwavering customer…
Added 1 hour ago
C
Manager AI Engineering-CA
CN
Quebec, QC
- Full-time
Develop reusable application programming interfaces (APIs), services, and components that accelerate AI delivery and promote consistency across use cases
Added 1 hour ago
S
Meat - Manager Meat
Sobeys
Brentwood Bay, BC
- Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 1 hour ago
SB
Bar Team Member
Splitsville Bowl
Hamilton, ON
- Part-time
As our Bar Team Member, you’ll be at the heart of delivering exceptional service to our guests. Your main responsibility will be ensuring that every drink is served to perfection, creating…
Added 1 hour ago
SB
Bar Team Member
Splitsville Bowl
Richmond Hill, ON
- Part-time
As our Bar Team Member, you’ll be at the heart of delivering exceptional service to our guests. Your main responsibility will be ensuring that every drink is served to perfection, creating…
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 hour ago
TH
Shift manager - fast food restaurant
Tim Hortons
Walkerton, ON
- From $19 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 2 hours ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saanichton, BC
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 2 hours ago
SC
Part Time Produce Clerk - Admirals Thrifty Foods
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Part-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 2 hours ago
TO
Kitchen manager
Tavern on King Edward
Winnipeg, MB
- From $67,600 CAD / year
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 2 hours ago
P
Workforce Transformation Senior Manager
PwC
Toronto, ON
- Full-time
As a Workforce Transformation Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include…
Added 2 hours ago
ST
Dispatch Coordinator (Edmonton)
Steele's Transportation Group
AB · Edmonton, AB
- Full-time
Steele's Transportation Group has been moving freight across Alberta for 70 years (since 1957). We run scheduled LTL service and local pickup and delivery (P&D) from our terminals in…
Added 4 hours ago
1
Infrastructure Architect
123Dentist
Toronto, ON
- $150,000 to $175,000 CAD / year
- Full-time
The role is balanced across three areas: infrastructure transformation and project delivery (cloud migrations, identity modernization, endpoint-management standardization), Tier 2/3…

Dialogue

Operations Excellence Specialist (Temporary)

Montreal, QC, Canada

Temporary

Apply About employer

Applications open in a new tab.

Job details

Job type: Temporary
Apply by: Nov 8, 2026
Experience: 1 to 2 years of experience in an operational excellence role
Posting language: English
Posted: Oct 9, 2026

Original job description

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When It Comes To Our Work, We Set The Bar High. Together, We’re Transforming Health And Helping Millions Improve Their Well-being. We’re Firm Believers That Great People Don’t Settle On

Impact
Community
Growth
Excellence

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

Your role as Operations Excellence Specialist (Temporary)

Reporting to the Manager of Operational Excellence, the specialist’s mission is to support the continuous improvement of Dialogue’s Mental Health Care Program and Employee Assistance Program. This person will contribute to the development of key initiatives and help lead the implementation of various operational efficiency projects aimed at enhancing the experience of the care team and our members.

What You'll Be Doing

Supporting the Mental Health Operations team in establishing key operational initiatives and efficiency-seeking efforts.
Contributing to the identification of strategies to improve and streamline operations, and helping to implement these strategies.
Participating in the development of business cases, implementation plans, and the execution of initiatives aligned with key objectives.
Providing financial, operational, and data analyses to support strategic direction and opportunity assessment.
Helping oversee various initiatives aimed at improving the quality of the member and care team experience.
Working collaboratively with our Member Experience, Member Service, Product, Technology, Go-to-market, and Finance teams to support initiatives shared across departments.
Eventually becoming a subject-matter expert in Mental Health and Employee Assistance Program (EAP) services, and ensuring the ongoing accuracy of various internal program documents.

We'd love to hear from you if you have

1 to 2 years of experience in an operational excellence role
Bachelor’s degree in Business Administration or a related field.
Familiarity with healthcare operations and operational excellence.
Experience working with digital health or care delivery platforms is considered an asset.
Strong interest in operations management and/or product development.
Desire to learn operational and financial modeling.
Ability to contribute to strategic thinking and excellent operational-level problem-solving skills.
Excellent verbal and written communication skills, as well as strong stakeholder management abilities.

At Dialogue, your well-being is our priority

Benefits

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

Access to the Dialogue app and virtual mental health support for you and your family
Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
4 weeks vacation, 9 wellness days, and 1 volunteer day
Hybrid work: 3 days/week in our Montreal office, excluding remote roles
Work abroad up to 4 weeks/year
Incentive plans, referral bonuses & RRSP matching
Learning via Coursera, external training budget & mentorship
Optional parental leave top-up

Apply About employer

More about this job

Responsibilities

Support continuous improvement and operational efficiency initiatives for Dialogue’s Mental Health Care and Employee Assistance programs, including analyzing opportunities and helping develop business cases and implementation plans. Collaborate across departments to improve member and care team experiences, assess initiatives with financial, operational, and data analysis, and maintain accurate program documentation.

Requirements

The role asks for 1–2 years of operational excellence experience and a bachelor’s degree in Business Administration or a related field. Candidates should have familiarity with healthcare operations and operational excellence, strong analytical and problem-solving abilities, communication and stakeholder management skills, and an interest in operations management or product development; digital health experience is an asset.

Skills

Operational Excellence
Continuous Improvement
Operations Management
Healthcare Operations
Strategic Thinking
Operational Problem-Solving
Financial Modeling
Operational Modeling
Financial Analysis
Operational Analysis
Data Analysis
Business Case Development
Implementation Planning
Project Implementation
Stakeholder Management
Written and Verbal Communication

Benefits

Dialogue App Access
Virtual Mental Health Support
Fully Funded Insurance
Health Spending Account
Dental Coverage
Fitness Reimbursement
Four Weeks Vacation
Nine Wellness Days
Volunteer Day
Hybrid Work
Work Abroad
Incentive Plans
Referral Bonuses
RRSP Matching
Coursera Learning
External Training Budget
Mentorship
Parental Leave Top-Up

Visa sponsorship

Not detected in the job text

Keywords

Mental Health Care
Employee Assistance Program
EAP
Healthcare Operations
Digital Health
Care Delivery Platforms
Operational Excellence
Continuous Improvement
Operational Efficiency
Operations Management
Product Development
Business Cases
Implementation Plans
Financial Analysis
Operational Analysis
Data Analysis
Financial Modeling
Operational Modeling
Strategic Thinking
Problem-Solving
Stakeholder Management
Member Experience
Care Team Experience
Program Documentation
Cross-Functional Collaboration

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