Jobs in Canada

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Added 3 months ago
PE
Senior Embedded Linux Developer (Audio Platforms)
Paradigm Electronics Inc.
Ottawa, ON
- $110,000 to $145,000 CAD / year
- Full-time
We are looking for a Senior Embedded Linux Developer to engineer, maintain, and optimize the core Linux foundation for our next-generation streaming audio products. You will assume…
Added 3 months ago
H
Senior Software Engineer, Machine Learning
Hive
Remote, Canada
- $123,600 to $187,900 CAD / year
- Full-time
- Remote
Own the Full Pipeline - and Its Business Impact: From Change Data Capture through validation, transformation, and denormalization - you drive the stack end to end. But you also understand…
Added 3 months ago
PA
AI Software Engineer, Product
Palona AI
Toronto, ON
- Full-time
Our stack includes Python and FastAPI services, PostgreSQL, TypeScript, React and Next.js applications, real-time voice agents built with LiveKit, cloud infrastructure on AWS, and modern…
Added 3 months ago
PA
AI Software Engineer, Growth
Palona AI
Toronto, ON
- Full-time
We are looking for an AI Full-Stack Engineer who treats growth as an engineering and product discipline. You will own web experiences, experimentation, SEO and generative-engine…
Added 3 months ago
L
Full Stack Product Engineer
Liftoff
Montreal, QC
- $70,000 to $110,000 CAD / year
- Full-time
We're hiring a Full-Stack Engineer to ship product features and experiments end-to-end. Your core focus areas:
Added 3 months ago
C
Senior Software Engineer
Clutch
Toronto, ON
- $160,000 to $200,000 CAD / year
- Full-time
Have experience building frontend, backend, or full-stack applications.
Added 3 months ago
PA
AI Modeling Engineer
Palona AI
Toronto, ON
- Full-time
…and business outcomes. You will work closely with product, full-stack, infrastructure, and customer-facing engineers to move from hypothesis to experiment to reliable…
Added 3 months ago
BV
Principal Engineer, Agentic Products & Workflows
Big Viking Games
Toronto, ON
- $175,000 to $200,000 CAD / year
- Full-time
Big Viking Games is hiring a Principal Engineer, Agentic Products & Workflows to build the systems that make an AI-first game studio real.
Added 3 months ago
F
Senior Security Engineer
Forma.ai
Toronto, ON
- Full-time
As a Senior Security Engineer, you will be a hands-on technical leader strengthening security across Forma's application, cloud infrastructure, development lifecycle, internal systems, and…
Added 3 months ago
WT
Senior Software Developer, LLM Infrastructure
Wealthsimple Technologies
Remote, Canada
- $152,900 to $189,000 CAD / year
- Full-time
- Remote
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading,…
Added 2 months ago
TE
Director Cloud Operations & Support
THE EMPIRE LIFE INS. CO
Canada
- Full-time
…reactive, batch-centric management to a proactive, cloud-first, full-stack observability mindset. This includes mentoring managers and technical teams on SRE practices and agile…
Added 2 months ago
Software Dev Engineer II, Oracle Database@AWS
Amazon
Vancouver, BC
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Added 3 months ago
FF
Biomanufacturing Scale-up Lead
Future Fields
Edmonton, AB
- Full-time
We are seeking a hands-on, mechanically-minded Scale-up Technologist to take our midstream manufacturing process from pilot-scale to full production.
Added 3 months ago
A|
Forward-Deployed Engineer
arosplatforms | AI Consulting & Services
Toronto, ON
- Full-time
4+ years shipping software, with strong full-stack ability (TypeScript + Python).
Added 2 months ago
Staff Machine Learning Engineer, Generative AI (Auth0)
Okta
Toronto, ON
As a Staff Machine Learning Engineer on the Generative AI team, you will help shape, architect, and accelerate our Generative AI strategy by contributing across the stack of model…
Added 2 months ago
J
Principal Revenue Operations Manager
Jobber
Remote, Canada
- Full-time
- Remote
Lead the technical transformation of our revenue tech stack, including API integration, low-code automation (e.g., n8n), and AI augmentation.
Added 2 months ago
Sr. Manager, Engineering
Dialpad
Vancouver, BC
Full-stack fluency: a modern JavaScript framework (we use Vue 3 + TypeScript) and Python or Java on the backend.
Added 3 months ago
C
Senior Software Engineer
Clutch
Toronto, ON
- $160,000 to $200,000 CAD / year
- Full-time
Have experience building frontend, backend, or full-stack applications.
Added 3 months ago
F
Senior Software Engineer (AI & Full Stack)
Fable
Canada
- Full-time
Fable is looking for a highly motivated Senior Software Engineer with deep backend expertise, strong full-stack development skills, and hands-on experience building AI-powered applications…
Added 2 months ago
C
AI-Augmented Full-Stack Engineer - Vice President
Citi
Mississauga, ON
- Full-time
The AI-Augmented Full-Stack Engineer is a senior individual contributor position within Citi's Banking Technology organization. This team builds and maintains the applications and platforms…
Added 2 months ago
BS
Staff/Lead Application Security Engineer
Beacon Software
Toronto, ON
- Full-time
You will be Beacon's first dedicated application security engineer. You will set the strategy for product security and start to build the program.
Added 2 months ago
W
Senior Software Engineer II - Integrations
Wrapbook
Remote, Canada
- $183,000 to $251,500 CAD / year
- Full-time
- Remote
Full stack Ruby on Rails (Frontend & Backend)
Added 2 months ago
E
Staff Software Engineer
Equifax
Toronto, ON · CAN - Ontario - Toronto
- Full-time
Lead the Architecture design and development of complex , scalable and resilient full-stack applications , with a primary focus on Java , Spring Boot, and modern front-end frameworks.
Added 4 months ago
Senior Software Development Engineer, AWS ElastiCache
Amazon
Vancouver, BC
…capabilities - durable replication, active-active conflict resolution, full-text and vector search - while maintaining the sub-millisecond latencies our customers depend…
Added 3 months ago
P
Senior Full-Stack Engineer
Prophix
Toronto, ON · Etobicoke, ON
- Full-time
As a Senior Engineer on the FP&A Plus platform, you will design, build, and maintain the modular .NET capabilities that more than 2,500 finance teams around the world rely on every day for…

Dialpad

Sr. Manager, Engineering

Vancouver, BC, Canada

$232,000 - $281,500 CAD

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $232,000 - $281,500 CAD
Experience: 10+ years professional experience as an engineer or engineering leader.
Posting language: English
Posted: Aug 25, 2026

Original job description

About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
Dialpad is looking for a Senior Engineering Manager to lead the team at the very core of the Dialpad experience: calling. Reporting directly to the VP of Engineering, you'll own the calling experience end-to-end: frontend, backend, and hardware devices (first-class desk phones, Room Phones, ATAs, and DECT solutions). You'll lead senior engineers across Dialpad's global offices. While this is primarily a leadership role, you'll be hands-on at the start, shipping code across the frontend and backend alongside your team.

This role sits at the intersection of two crafts. The first is real-time audio engineering: your team builds on WebRTC and SIP, where the art is in making millions of live conversations feel effortless even when networks aren't. Media quality, low latency, and performance define success here: in the call center industry, every millisecond matters. That bar is even higher in modern agentic real-time AI experiences, where AI agents answer, route, and resolve live calls; a beat of silence before the AI responds is the difference between a natural conversation and a robotic one. The second is contact center depth: the features this market considers table stakes (skill-based routing, call transcription, agent assist) are being reinvented with AI, and this team ships them at scale in a fast-moving market. Audio and screen sharing (agent screen capture, one-click sharing) are the dominant use cases, with the contact center at the center of it all.

This is a high-impact, strategically important role with a direct line to Dialpad's revenue.

What you'll do

Lead and grow a team of highly experienced engineers through regular one-on-ones, coaching, performance reviews, and career development.
Define the 1–3 year vision and roadmap for the team alongside your product partners.
Own large projects end-to-end: requirements gathering, planning, resourcing, and delivery.
Lead the calling frontend, maintaining a best-in-class experience for human agents working hand in hand with our AI agents: seamless handoffs, full context, and real-time assist in every conversation.
Lead the calling backend through a multi-year architectural evolution: hardening critical call paths for reliability, defining SLOs and tiers of criticality, and decomposing the platform into well-bounded, event-driven, containerized services, rolled out gradually and safely with zero disruption to live calls.
Grow Dialpad's hardware ecosystem (desk phones, Room Phones, ATAs, DECT), keeping devices first-class citizens of the calling experience.
Evaluate technical designs and architecture proposals with an eye toward scale and rapidly evolving business needs.
Partner with geographically distributed peers (engineering managers, tech leads, product managers, designers, and support engineers) to align on engineering-wide priorities.
Champion AI-native development: our engineers are expected to use frontier models, AI agents, and the best AI tools we provide to build their components at production level (documentation and e2e test automation included) at lightning speed. You'll set that pace and lead by example.
Drive effective engineering processes and ensure features ship on time with the highest quality.
Scale the team by recruiting candidates from diverse backgrounds.
Stay hands-on when needed: code reviews, design discussions, and technical implementation.

Skills you'll bring

5+ years leading high-performing engineering teams, including shipping cross-functional or multi-team projects.
10+ years professional experience as an engineer or engineering leader.
Experience with real-time communications (WebRTC, SIP, VoIP); you know your way around echo cancellation, call routing, or shaving milliseconds off outbound call setup.
Strong contact center (CCaaS) domain knowledge (routing, queues, IVR) and a view on how AI is reshaping it: AI skill-based routing, real-time agent assist, auto-QA.
Full-stack fluency: a modern JavaScript framework (we use Vue 3 + TypeScript) and Python or Java on the backend.
Experience with cloud-native architectures: microservices, containerization, and orchestration (Google Cloud Platform a plus).
Experience evolving high-traffic production systems: decomposing monoliths into services, defining SLOs, and running safe, gradual migrations where downtime isn't an option.
Demonstrated ability to diagnose and prevent performance and scalability problems.
Hands-on fluency with AI-assisted development (frontier models, coding agents) and conviction that it raises both speed and quality.
Strong communication and collaboration skills, plus proven mentoring, hiring, and interviewing experience.
Bachelor's or Master's in Computer Science or related field, or equivalent experience.

For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.

British Columbia, Canada Salary Range

$232,000 - $281,500 CAD

Why Join Dialpad

Work at the center of the AI transformation in business communications
Build and ship agentic AI products that are redefining how companies operate
Join a team where AI amplifies every employee’s impact
Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Apply on job-boards.greenhouse.io About employer

More about this job

Responsibilities

Lead and grow a team of experienced engineers to manage the end-to-end calling experience, including frontend, backend, and hardware integration. Define the long-term vision and roadmap while maintaining high-performance standards for real-time audio and AI-driven contact center features.

Requirements

Requires over 10 years of professional engineering experience with at least 5 years in a leadership role managing high-performing teams. Candidates must possess deep expertise in real-time communications, full-stack development, and cloud-native architectures.

Skills

Engineering management
WebRTC
SIP
VoIP
Contact center
CCaaS
Vue 3
TypeScript
Python
Java
Cloud-native architecture
Microservices
Containerization
Google Cloud Platform
AI-assisted development
Performance optimization

Benefits

Competitive salary
Comprehensive benefits
Growth opportunities
AI tools
Training program

Visa sponsorship

Not detected in the job text

Keywords

Engineering Manager
WebRTC
SIP
VoIP
CCaaS
Vue 3
TypeScript
Python
Java
Microservices
Containerization
Google Cloud Platform
AI Agents
Real-time audio
Call routing
Hardware ecosystem
SLO
Scalability
Performance engineering
Frontier models
Software development
Team leadership
Product roadmap
Cloud-native
Event-driven architecture
Technical architecture
Mentoring
Recruiting
System reliability
Automation

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Work requirements

Jobs in Canada