Find work in Canada.

487,253 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 2 months ago
AI & Agentic Engineer, Senior
Welcome to the Jungle
Montreal, QC
Artefact is looking for a Senior AI & Agentic Engineer: a full-stack engineer who takes AI features from idea to production.
Added 2 months ago
PA
AI Software Engineer, Product
Palona AI
Toronto, ON
- Full-time
We are looking for a product-focused AI Software Engineer to turn advances in AI into restaurant products that work reliably in the real world. You will build across customer-facing…
Added 2 months ago
L
Full Stack Product Engineer
Liftoff
Montreal, QC
- $70,000 to $110,000 CAD / year
- Full-time
We're hiring a Full-Stack Engineer to ship product features and experiments end-to-end. Your core focus areas:
Added 2 months ago
C
Senior Software Engineer
Clutch
Toronto, ON
- $160,000 to $200,000 USD / year
- Full-time
Have experience building frontend, backend, or full-stack applications.
Added 2 months ago
X
Principal Software Engineer
Xello
Remote, Canada
- Full-time
- Remote
As our Principal Engineer, you'll be the visionary architect behind Xello's technological journey. Reporting directly to the VP of Engineering you will be tasked with crafting our long-term…
Added 1 month ago
Staff Backend Engineer, Passwordless
Okta
Toronto, ON
We are looking for a Staff Software Engineer to join the Passwordless team. As a Staff Engineer, you will be a technical leader, making large, independent contributions and shaping the…
Added 2 months ago
M
Senior Frontend Engineer (Tech Lead)
Meltwater
Toronto, ON
- Full-time
You will lead the development and evolution of our frontend platform, driving both team execution and the broader technical direction of the UI across the product. This role combines…
Added 2 months ago
TE
Director Cloud Operations & Support
THE EMPIRE LIFE INS. CO
Canada
- Full-time
Cloud operational/security certs (e.g., AWS Certified SysOps Administrator or Google Cloud Professional Cloud DevOps Engineer).
Added 2 months ago
H
Product Designer, Design Systems
Harvey
Toronto, ON
- Full-time
…Design Systems team. Working closely with product designers and frontend engineers, you will craft, maintain, and scale the components, patterns, documentation, and system assets that power…
Added 2 months ago
E
Senior SDET (IC4) - Senior Software Engineer in Test
Emburse
Toronto, ON
- Full-time
Emburse is seeking a skilled and detail-oriented Senior Software Development Engineer in Test (SDET) to join our engineering team. In this role, you will bridge the gap between software…
Added 2 months ago
E
SDET III (IC3) - Software Engineer in Test III
Emburse
Toronto, ON
- Full-time
Emburse is seeking a skilled and detail-oriented Software Development Engineer in Test (SDET) to join our engineering team. In this role, you will bridge the gap between software…
Added 2 months ago
Structural Engineer
Hatch
Saskatoon, SK
The Structural Engineer will be part of an engineering team providing engineering services to industrial, mining, hydropower, and dam projects. The Structural Engineer participates in a…
Added 2 months ago
Q
Staff Engineer, Physical Design/Implementation
Qualcomm
Toronto, ON
- Full-time
Added 2 months ago
BC
Mechanical Engineer in Training
BBA Consultants
Vancouver, BC
- Full-time
Launch your career with one of Canada’s leading consulting engineering firms! BBA is seeking a Mechanical Engineer in Training (EIT) to help us pursue our growth and strategic objectives in…
Added 2 months ago
Sr. Manager, Engineering
Dialpad
Vancouver, BC
…Engineering, you'll own the calling experience end-to-end: frontend, backend, and hardware devices (first-class desk phones, Room Phones, ATAs, and DECT solutions). You'll lead senior…
Added 2 months ago
WE
Platform Engineer, Support - 9 Month Contract
Woodbine Entertainment
Toronto, ON · Woodbine HQ
- Full-time
The role of the Platform Engineer, Support is to provide technical assistance, troubleshooting, and maintenance support for applications and associated databases
Added 2 months ago
C
Senior Software Engineer
Clutch
Toronto, ON
- $160,000 to $200,000 USD / year
- Full-time
Have experience building frontend, backend, or full-stack applications.
Added 2 months ago
F
Senior Software Engineer (AI & Full Stack)
Fable
Canada
- Full-time
Fable is looking for a highly motivated Senior Software Engineer with deep backend expertise, strong full-stack development skills, and hands-on experience building AI-powered applications…
Added 2 months ago
EI
Project Engineer
Exchanger Industries Limited
Calgary, AB
- Full-time
…against one plan. Exchanger Industries is hiring a Project Engineer to own that whole…
Added 2 months ago
CI
Senior Engineer, TFM, Risk & Total Fund Management Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As Senior Engineer, Total Fund Management Technology, you will design, build, test, and support technology solutions that enable portfolio construction, monitoring, analytics, and Total…
Added 2 months ago
Quality Engineer - 6-month contract
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
Reporting to the Senior Manager, DevOps & System Integration, the Quality Engineer is responsible for creating, reviewing, executing, and documenting the tests necessary to ensure that…
Added 2 months ago
H
Satellite TT&C/PDT Systems Engineer for Fastwater Staffing
HIKINEX
Montreal, QC
- Contract
Our client is seeking a System Engineer to perform design, integration, verification, and operational support of TT&C/PDT subsystems for current and next‑generation remote sensing and…
Added 1 month ago
C
AI-Augmented Full-Stack Engineer - Vice President
Citi
Mississauga, ON
- Full-time
The AI-Augmented Full-Stack Engineer is a senior individual contributor position within Citi's Banking Technology organization. This team builds and maintains the applications and platforms…
Added 2 months ago
W
Senior Software Engineer II - Integrations
Wrapbook
Remote, Canada
- $183,000 to $251,500 CAD / year
- Full-time
- Remote
The Opportunity - Senior Software Engineer II (Remote - Canada)
Added 2 months ago
E
Staff Software Engineer
Equifax
Toronto, ON · CAN - Ontario - Toronto
- Full-time
…are a forward-thinking, committed, and enthusiastic software engineer who is passionate about…

Dialpad

Sr. Manager, Engineering

Vancouver, BC, Canada

$232,000 - $281,500 CAD

Apply About employer

Applications open in a new tab.

Job details

Pay: $232,000 - $281,500 CAD
Experience: 10+ years professional experience as an engineer or engineering leader.
Posting language: English
Posted: Aug 25, 2026

Original job description

About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
Dialpad is looking for a Senior Engineering Manager to lead the team at the very core of the Dialpad experience: calling. Reporting directly to the VP of Engineering, you'll own the calling experience end-to-end: frontend, backend, and hardware devices (first-class desk phones, Room Phones, ATAs, and DECT solutions). You'll lead senior engineers across Dialpad's global offices. While this is primarily a leadership role, you'll be hands-on at the start, shipping code across the frontend and backend alongside your team.

This role sits at the intersection of two crafts. The first is real-time audio engineering: your team builds on WebRTC and SIP, where the art is in making millions of live conversations feel effortless even when networks aren't. Media quality, low latency, and performance define success here: in the call center industry, every millisecond matters. That bar is even higher in modern agentic real-time AI experiences, where AI agents answer, route, and resolve live calls; a beat of silence before the AI responds is the difference between a natural conversation and a robotic one. The second is contact center depth: the features this market considers table stakes (skill-based routing, call transcription, agent assist) are being reinvented with AI, and this team ships them at scale in a fast-moving market. Audio and screen sharing (agent screen capture, one-click sharing) are the dominant use cases, with the contact center at the center of it all.

This is a high-impact, strategically important role with a direct line to Dialpad's revenue.

What you'll do

Lead and grow a team of highly experienced engineers through regular one-on-ones, coaching, performance reviews, and career development.
Define the 1–3 year vision and roadmap for the team alongside your product partners.
Own large projects end-to-end: requirements gathering, planning, resourcing, and delivery.
Lead the calling frontend, maintaining a best-in-class experience for human agents working hand in hand with our AI agents: seamless handoffs, full context, and real-time assist in every conversation.
Lead the calling backend through a multi-year architectural evolution: hardening critical call paths for reliability, defining SLOs and tiers of criticality, and decomposing the platform into well-bounded, event-driven, containerized services, rolled out gradually and safely with zero disruption to live calls.
Grow Dialpad's hardware ecosystem (desk phones, Room Phones, ATAs, DECT), keeping devices first-class citizens of the calling experience.
Evaluate technical designs and architecture proposals with an eye toward scale and rapidly evolving business needs.
Partner with geographically distributed peers (engineering managers, tech leads, product managers, designers, and support engineers) to align on engineering-wide priorities.
Champion AI-native development: our engineers are expected to use frontier models, AI agents, and the best AI tools we provide to build their components at production level (documentation and e2e test automation included) at lightning speed. You'll set that pace and lead by example.
Drive effective engineering processes and ensure features ship on time with the highest quality.
Scale the team by recruiting candidates from diverse backgrounds.
Stay hands-on when needed: code reviews, design discussions, and technical implementation.

Skills you'll bring

5+ years leading high-performing engineering teams, including shipping cross-functional or multi-team projects.
10+ years professional experience as an engineer or engineering leader.
Experience with real-time communications (WebRTC, SIP, VoIP); you know your way around echo cancellation, call routing, or shaving milliseconds off outbound call setup.
Strong contact center (CCaaS) domain knowledge (routing, queues, IVR) and a view on how AI is reshaping it: AI skill-based routing, real-time agent assist, auto-QA.
Full-stack fluency: a modern JavaScript framework (we use Vue 3 + TypeScript) and Python or Java on the backend.
Experience with cloud-native architectures: microservices, containerization, and orchestration (Google Cloud Platform a plus).
Experience evolving high-traffic production systems: decomposing monoliths into services, defining SLOs, and running safe, gradual migrations where downtime isn't an option.
Demonstrated ability to diagnose and prevent performance and scalability problems.
Hands-on fluency with AI-assisted development (frontier models, coding agents) and conviction that it raises both speed and quality.
Strong communication and collaboration skills, plus proven mentoring, hiring, and interviewing experience.
Bachelor's or Master's in Computer Science or related field, or equivalent experience.

For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.

British Columbia, Canada Salary Range

$232,000 - $281,500 CAD

Why Join Dialpad

Work at the center of the AI transformation in business communications
Build and ship agentic AI products that are redefining how companies operate
Join a team where AI amplifies every employee’s impact
Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Apply About employer

More about this job

Responsibilities

Lead and grow a team of experienced engineers to manage the end-to-end calling experience, including frontend, backend, and hardware integration. Define the long-term vision and roadmap while maintaining high-performance standards for real-time audio and AI-driven contact center features.

Requirements

Requires over 10 years of professional engineering experience with at least 5 years in a leadership role managing high-performing teams. Candidates must possess deep expertise in real-time communications, full-stack development, and cloud-native architectures.

Skills

Engineering management
WebRTC
SIP
VoIP
Contact center
CCaaS
Vue 3
TypeScript
Python
Java
Cloud-native architecture
Microservices
Containerization
Google Cloud Platform
AI-assisted development
Performance optimization

Benefits

Competitive salary
Comprehensive benefits
Growth opportunities
AI tools
Training program

Visa sponsorship

Not detected in the job text

Keywords

Engineering Manager
WebRTC
SIP
VoIP
CCaaS
Vue 3
TypeScript
Python
Java
Microservices
Containerization
Google Cloud Platform
AI Agents
Real-time audio
Call routing
Hardware ecosystem
SLO
Scalability
Performance engineering
Frontier models
Software development
Team leadership
Product roadmap
Cloud-native
Event-driven architecture
Technical architecture
Mentoring
Recruiting
System reliability
Automation

Report this job