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Added 13 days ago
Sr. Software Development Engineer in Test (Agentic)
Dialpad
Kitchener, ON
…Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while…
Added 13 days ago
Sr. SDET
Dialpad
Vancouver, BC
…Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while…
Added 13 days ago
VS
Senior Site Reliability Developer
Vena Solutions
Remote, Canada
- Full-time
- Remote
…exceptional customer experience by leveraging best-in-class automation and orchestration practices for Vena's SaaS platform. As a Senior Site Reliability Developer, you will utilize your…
Added 13 days ago
Principal Engineer
Enercare
Markham, ON
Lead with Heart: Mentor and inspire our talented team of engineers, helping them grow while fostering a collaborative and fun environment.
Added 13 days ago
Senior Cloud Platform Engineer, DevOps
ProCogia
Vancouver, BC
…compliance, and measurable outcomes are non-negotiable. We partner with them by embedding expert data science, engineering, and AI talent directly into projects that…
Added 13 days ago
A
GIS Analyst
AtkinsRéalis
Montreal, QC
- Full-time
Knowledge of FME, Python, ModelBuilder, or other automation tools is considered an asset.
Added 13 days ago
L
Automation QA Developer
Lumicity
Montreal, QC
- Full-time
Lumicity have partnered with a growing Semiconductor company to help source an Automation QA Developer for their team in Montreal, QC.
Added 13 days ago
P
Senior Cloud Platform Engineer, DevOps
ProCogia
Vancouver, BC
- Full-time
…compliance, and measurable outcomes are non-negotiable. We partner with them by embedding expert data science, engineering, and AI talent directly into projects that…
Added 13 days ago
RB
Senior Manager, Data Security Automations & Engineering (Global Security)
Royal Bank of Canada
Toronto, ON
- Full-time
RBC's Data Security Automation and Engineering team is responsible for identification and detection of data loss incidents that might pose a risk to the organization. The Senior Manager…
Added 13 days ago
CG
SecOps Engineer
CSC Generation
Toronto, ON
- Full-time
…omnichannel retail. We acquire iconic brands and transform them with Genesis, our operating platform combining a Data Fabric, Automation Engine, proprietary tools, and shared services to…
Added 13 days ago
L
Technical QA Manager
Lumerate
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
3+ years of professional experience in Software Quality Assurance, QA Automation, or related technical roles such as Software Developer within a software product company.
Added 13 days ago
TT
Structural Vibration Engineer
Thornton Tomasetti
Mississauga, ON
- Full-time
Programming or automation experience using Python, MATLAB, or similar tools.
Added 13 days ago
RP
Senior Java Software Engineer
RE Partners
Mississauga, ON
- Contract
The role is highly hands-on, with a focus on Java, CI/CD, dependency modernization, automated testing, software supply-chain security, containerization, release automation, and…
Added 13 days ago
Technology and AI Manager
Connex Telecommunications Inc.
Hamilton, ON
…work and identify opportunities to responsibly apply AI and automation across DIT's technology operations, internal processes, and client…
Added 13 days ago
SE
SCADA Technical Sales Consultant
Schneider Electric
Ottawa, ON · Calgary, AB
- Full-time
…looking to modernize and optimize their operations through automation, remote monitoring, and digital technologies. Working closely with channel partners, sales teams, and internal…
Added 13 days ago
C
DevOps Consultant, Application Development
CIBC
Toronto, ON
- Full-time
DevOps Champion - Drive, design, develop, implement, and maintain deployment automation from code check-in to production. As a change agent, promote an optimized and simplified lifecycle…
Added 13 days ago
HM
Engineering Co-op Student - January 2027
Hudbay Minerals
Princeton, BC
- $65,624 to $68,744 CAD / year
Advancing Your Global Career: Elevate Your Future with Hudbay
Added 13 days ago
Senior Technical Lead
University of Toronto
Toronto, ON
…infrastructure, systems and network administration, programming, automation, enterprise applications, and business systems analysis within a complex and evolving academic research…
Added 13 days ago
L
Senior Python Engineer (AI skills)
Luxoft
Toronto, ON
- Contract
…experienced, self-directed software engineer who can operate with a high degree of autonomy, take ownership of outcomes, solve ambiguous problems, and deliver working solutions with minimal…
Added 13 days ago
TC
Sr. Production Support Analyst
Tata Consultancy Services
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
Develop and maintain automation scripts using Shell scripting and Python.
Added 13 days ago
ST
Senior Systems Engineer I
STEMCELL Technologies
Burnaby, BC
- Full-time
Exposure or experience to automation or infrastructure-as-code technologies (Terraform, Python, CloudFormation) and an understanding of fundamental networking concepts DNS, DHCP, AWS VPC…
Added 13 days ago
R
Senior Manager, Data Security Automations & Engineering (Global Security)
RBC
Toronto, ON · Vancouver, BC · Halifax, NS
- Full-time
RBC's Data Security Automation and Engineering team is responsible for identification and detection of data loss incidents that might pose a risk to the organization. The Senior Manager…
Added 13 days ago
R
Software Engineer
ResMed
Halifax, NS · CA Canada (ResMed Halifax)
- Full-time
Experience with modern test automation tools.
Added 13 days ago
T
Manager - Stress Testing Data, Controls and Analytics
TD
Toronto, ON
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 13 days ago
L
Technical QA Manager
Lumerate
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $110,000 CAD / year
- Full-time
3+ years of professional experience in Software Quality Assurance, QA Automation, or related technical roles such as Software Developer within a software product company.

Dialpad

Sr. SDET

Vancouver, BC, Canada

$150,500 - $175,250 CAD

Apply About employer

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Job details

Pay: $150,500 - $175,250 CAD
Experience: Relevant software development experience (typically 6+ years), preferably including building test automation frameworks for SaaS applications.
Posting language: English
Posted: Sep 22, 2026

Original job description

About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

About the team

Dialpad's Contact Center QA team owns the quality of the AI-driven services behind our customer engagement platform. We validate that complex features like AI Routing, Digital Agents, and real-time Analytics are genuinely enterprise-grade in scale, reliability, and performance. And we go further, working cross-functionally and across projects, collaborating closely with developers and product managers to ensure every customer interaction is smooth, responsive, and delightful.

Your role

As a Senior Software Developer in Test (SDET) in the Contact Center QA team, you're both a skilled developer who builds elegant, scalable test frameworks and a quality advocate who leads a team to optimal customer outcomes. You write the API, UI, capacity, security, and performance tests necessary to validate features work as expected. You build the instrumentation that makes non-deterministic AI behavior testable in the first place. Most importantly, you own quality for products and features end-to-end, keeping communications flawless for the banks, hospitals, veterinarians, and other businesses that trust Dialpad with every conversation.

What you’ll do

Plan and implement functional, regression, and end-to-end tests at the UI, API, and database levels
Develop, execute, and analyze test runs for the capacity of microservices and performance of key product scenarios
Own the test strategy for Dialpad’s latest AI Contact Center systems such as AI Routing, Digital Agent workflows, and Agentic Analytics
Leverage agentic coding tools to generate test cases and build test software
Provide detailed failure analysis to facilitate speedy product and test fixes
Define the KPIs that matter and communicate results across teams and business stakeholders
Participate in design discussions and reviews, addressing edge cases and inserting test hooks before development even begins
Write reliable, maintainable code and find creative, scalable solutions to hard problems
Mentor other engineers while staying on top of test and software development best practices

What you’ll bring

Relevant software development experience (typically 6+ years), preferably including building test automation frameworks for SaaS applications.
Strong programming expertise in any top language, such as Python or Java
Strong experience designing and building scalable test automation frameworks
Extensive use of AI coding agents for test generation and optimization
Polished written and verbal communication skills in English
Comfortable communicating cross-functionally and with teams in different geographies
Prior experience applying different testing methodologies, including functional, integration, load, and performance testing
Deep familiarity with cloud technologies, including the testing of REST services
Experience injecting tests in CI pipelines
Proficiency in AI-driven evaluation methodologies, eval harnesses for non-deterministic systems, or validating enterprise-scale data infrastructure is helpful

Technologies we use

Google Cloud Platform (GCP) including Cloud Run (GCR), Kubernetes (GKE, k8s) and Compute Engine (GCE)
Python, Javascript, Go, Vue, GitHub, Qase, Jira
Pytest, Playright, REST Assured, Selenium

For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.

British Columbia, Canada Salary Range

$150,500 - $175,250 CAD

Why Join Dialpad

Work at the center of the AI transformation in business communications
Build and ship agentic AI products that are redefining how companies operate
Join a team where AI amplifies every employee’s impact
Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Apply About employer

More about this job

Responsibilities

You will plan and implement comprehensive functional, regression, and end-to-end tests across UI, API, and database levels. Additionally, you will own the test strategy for AI-driven systems and mentor other engineers to ensure high-quality product outcomes.

Requirements

The role requires at least 6 years of software development experience, specifically in building test automation frameworks for SaaS applications. Candidates must possess strong programming expertise in languages like Python or Java and have deep familiarity with cloud technologies and CI/CD pipelines.

Skills

Software development
Test automation
Python
Java
API testing
UI testing
Performance testing
Load testing
Cloud technologies
REST services
CI pipelines
AI-driven evaluation
Microservices
Kubernetes
Google Cloud Platform
Test strategy

Benefits

Comprehensive benefits
Training program
Equity
Bonus

Visa sponsorship

Not detected in the job text

Keywords

SDET
SaaS
Python
Java
JavaScript
Go
Vue
Google Cloud Platform
Kubernetes
GKE
Pytest
Playwright
REST Assured
Selenium
GitHub
Jira
Qase
AI Routing
Digital Agents
Microservices
Performance Testing
Load Testing
API Testing
Test Automation
CI/CD
Data Infrastructure
Enterprise-grade
Software Development
Quality Assurance
Agentic AI

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