Jobs in Canada

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Added 2 months ago
CI
Human Resources Manager
CpK Interior Products Inc.
Port Hope, ON
- $90,000 to $120,000 CAD / year
- Full-time
CpK Interior Products Inc. is hiring a Human Resources Manager to support our HR team in cross‑functional operational activities. This role is responsible for delivering excellent customer…
Added 2 months ago
VH
Marketing Manager, Health Education
Virtual Hallway
Halifax, NS
- Full-time
…into power users, you will work alongside the Senior Marketing Manager, Business Development, and Product teams to help education users go deeper and discover everything Virtual Hallway has…
Added 2 months ago
JC
Store Manager
JYSK Canada
Moose Jaw, SK
- Full-time
As the Store Manager, you are responsible for the direct supervision and development of the management and store team. You will lead, manage, and ensure the maximization of sales growth in…
Added 2 months ago
F
Regional Sales Manager, Alberta
Financeit
Calgary, AB
- Full-time
You must have a valid driver's license and access to a vehicle
Added 2 months ago
CE
Front of House Manager
Concorde Entertainment Group
Calgary, AB
- Full-time
A manager contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest…
Added 2 months ago
SC
General Manager Yellowknife - Relocation package available
Staples Canada
Yellowknife, NT
- Full-time
We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model,…
Added 2 months ago
FC
Product Manager, Investly
Fidelity Canada
Toronto, ON
- Full-time
The Product Manager, Investly is responsible for identifying, prioritizing and supporting new and enhanced product to grow the Investly digital investing platform. This includes research…
Added 2 months ago
Lead EHS Advisor
Aecon
Gibbons, AB
…culture across Aecon Industrial projects. Reporting to the EHS Manager, this role provides field leadership through safety training, inspections, audits, incident investigations, regulatory…
Added 2 months ago
T
Account Executive
TriMech
Quebec, QC
- Full-time
Get ready to fire up your business development skills and enthusiasm. This is a unique opportunity to use your entrepreneurial spirit and skills to earn uncapped commissions. You’ll seek…
Added 2 months ago
AR
General Manager
Atria Retirement Canada - Canyon Meadows
Calgary, AB
- Full-time
Must possess valid driver’s license
Added 2 months ago
P
Mergers and Acquisitions Tax, Manager
PwC
Calgary, AB · Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
As a Mergers and Acquisitions Tax, Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills…
Added 2 months ago
P
Mergers and Acquisitions Tax, Senior Manager
PwC
Calgary, AB · Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
As a Mergers and Acquisitions Tax, Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional…
Added 2 months ago
A
Product Guide - Seasonal
ARC'TERYX
Markham, ON
- Part-time
- Temporary
You prioritize your own development, personally and professionally, and celebrate the achievements of others. You recognize that we create a better world, together.
Added 2 months ago
AA
General Manager - Store CAN6407
Advance Auto Parts
Bolton, ON
- Full-time
Must have a valid driver's license
Added 2 months ago
R
Gestionnaire principal, Flux de matériaux intégrés | Senior Manager, Integrated Material Flow
RTX
Longueuil, QC
- Full-time
Le/la Senior Manager relève du/de la Directeur(trice) associé(e), Opérations des programmes clients et assure le leadership stratégique de l’organisation Integrated Material Flow (IMF),…
Added 2 months ago
AP
Pest Technician - We'll Train! (Base Salary, Commission & Bonus included)
Abell Pest Control
Orillia, ON · Gravenhurst, ON · Bracebridge, ON
- Full-time
At Abell, we’re constantly reinventing ourselves. Good business means on-going research and development for more environment sensitive products, safer methodology, applications and…
Added 2 months ago
JC
Junior Buyer
JYSK Canada
Coquitlam, BC
- $48,000 to $55,000 CAD / year
- Full-time
As a Junior Buyer, you will support a Category Manager with the purchasing and line management of your designated portfolio. You will work to maximize sales and profit of the product…
Added 2 months ago
C
Enterprise Risk Management, Technology Strategy Director
Citi
Mississauga, ON
- Full-time
This role leads the development of roadmaps and the vision for the target-state business capabilities. This includes a standardized and consistent operating model for ERM program-related…
Added 2 months ago
A
Strategic Sourcing Category Manager
Agropur
Longueuil, QC · St-Hubert Campus
- Full-time
…directly to Agropur’s performance? The Strategic Sourcing Category Manager role could be the ideal opportunity for you. In this position, you will be responsible for developing and…
Added 2 months ago
G
Manger, Business Development - Canada and Strategic Accounts
Genesys
Toronto, ON
- Full-time
…cloud and SaaS environment. You will lead a regional Business Development organization across Canada and Strategic Accounts, driving consistent pipeline creation while elevating prospecting…
Added 2 months ago
Sr. Software Development Engineer in Test (Agentic)
Dialpad
Vancouver, BC
In this role, you will develop substantial amounts of automated test infrastructure and partner deeply with the development team to make our fast-growing AI platform more testable, more…
Added 2 months ago
D
CRM Marketing Manager (FTC)
DEPT®
Toronto, ON
- $90,000 to $110,000 CAD / year
The CRM Marketing Manager is responsible for leading the email and SMS marketing channel, requiring an autonomous self-starter who makes data-driven decisions and drives measurable business…
Added 2 months ago
Subcontracts Administrator
Acciona
ON · CAN - Ontario Line North
ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 65,000 professionals,…
Added 2 months ago
H
Gestionnaire de contrats – Ententes clients et réclamations soustraitants/Contract Manager (Customer Agreements and Subcontractor Claims) - CA
Hitachi
Montreal, QC · (HE)Office_QC, Saint-Laurent
- Full-time
Join a team that keeps the world’s energy systems moving forward. As a Contract Manager at Hitachi Energy, you’ll play a critical role in shaping the success of complex, high impact…
Added 2 months ago
PA
Addictions Counsellor/Case Management (Youth) (2 year contract)
Peel Addiction Assessment and Referral Centre
Mississauga, ON
- $53,000 to $59,000 CAD / year
Experience: Specified minimum 2 years of relevant experience required

Dialpad

Sr. Software Development Engineer in Test (Agentic)

Vancouver, BC, Canada

$150,500 - $175,250 CAD

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $150,500 - $175,250 CAD
Experience: 6+ years of experience in software engineering or SDET roles with an emphasis on software development.
Posting language: English
Posted: Aug 25, 2026

Original job description

About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
As a Sr. SDET in Agentic QA, you will own the test automation and quality frameworks that support Dialpad’s AI Voice Agent services. You will develop automated tests for end-to-end product experiences, from frontend UI to backend services to APIs to audio/text interactions. You will test orchestration flows, agent configuration experiences, and guardian safeguards to create robust automated coverage for functionality, performance, reliability, UX, and more.

In this role, you will develop substantial amounts of automated test infrastructure and partner deeply with the development team to make our fast-growing AI platform more testable, more stable, and more delightful for customers.

This position is based at one of Dialpad’s Canadian offices and reports to a QA Eng Manager in the United States.

What you’ll do

Own end-to-end quality for agentic features and workflows, including strategy, development, execution, and release qualification.
Design and build automation tooling and frameworks for AI/LLM-driven systems, including prompt flows, agent orchestration, and tool integrations.
Develop and maintain evaluation frameworks (evals) to measure response quality, accuracy, and hallucination rates.
Drive automation coverage (80%+ for critical AI workflows) using deterministic + probabilistic validation approaches.
Integrate AI quality checks into CI/CD pipelines with fast feedback cycles (<15 minutes for PR validation).
Build tooling for LLM observability and debugging, including prompt tracing and response analysis.
Partner with Applied AI teams on prompt engineering, model selection, and evaluation strategies.
Design and execute performance and load tests for AI services (latency, throughput, cost efficiency).
Identify and mitigate risks related to hallucinations, bias, safety, and edge cases.
Define and track AI quality KPIs (task success rates, precision/recall, latency, etc.).
Participate in design and architecture reviews to ensure systems are testable, observable, and resilient.
Mentor engineers and contribute to raising the bar on AI quality engineering practices.

What you’ll bring

6+ years of experience in software engineering or SDET roles with an emphasis on software development.
Strong programming skills in Python (preferred), Java, or JavaScript.
Experience testing distributed, cloud-native SaaS systems and APIs.
Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
Hands-on exposure to LLMs or AI/ML systems (e.g., OpenAI, Claude, Gemini, or similar platforms).
Understanding of non-deterministic systems and probabilistic testing approaches.
Experience building test frameworks and scalable automation systems.
Familiarity with AI evaluation techniques (benchmarking, golden datasets, human-in-the-loop validation).
Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions).
Strong collaboration skills with the ability to work across distributed teams and time zones.
Bachelor’s degree in Computer Science or equivalent practical experience.
Backend: Python, Go, Google Cloud Platform, Cloud Run / App Engine, Kubernetes, Datastore, Redis, ElasticSearch.
Frontend: Vue3, React.
AI Stack: LLM APIs, LiveKit, prompt orchestration frameworks, evaluation tooling.

For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.

British Columbia, Canada Salary Range

$150,500 - $175,250 CAD

Why Join Dialpad

Work at the center of the AI transformation in business communications
Build and ship agentic AI products that are redefining how companies operate
Join a team where AI amplifies every employee’s impact
Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Apply on job-boards.greenhouse.io About employer

More about this job

Responsibilities

You will own the end-to-end quality strategy, automation frameworks, and release qualification for Dialpad’s AI Voice Agent services. This involves building tooling for LLM observability, integrating AI quality checks into CI/CD pipelines, and partnering with AI teams to ensure system reliability and performance.

Requirements

The role requires 6+ years of experience in software engineering or SDET roles with strong proficiency in Python, Java, or JavaScript. Candidates must have hands-on experience with LLMs, distributed cloud-native systems, and a bachelor's degree in Computer Science or equivalent experience.

Skills

Python
Java
JavaScript
Test automation
AI/ML systems
LLM
CI/CD
API testing
Cloud-native SaaS
Performance testing
Prompt engineering
Observability
Distributed systems
Quality assurance
Kubernetes
Data analysis

Benefits

Competitive salary
Comprehensive benefits
Training program
Equity

Visa sponsorship

Not detected in the job text

Keywords

Agentic AI
Python
Java
JavaScript
LLM
OpenAI
Claude
Gemini
CI/CD
Jenkins
GitHub Actions
Vue3
React
Kubernetes
Google Cloud Platform
Test Automation
Prompt Engineering
Observability
SaaS
API
Performance Testing
Quality Assurance
Distributed Systems
AI/ML
Latency
Throughput
Evaluation Frameworks
Hallucination Mitigation
Task Success Rates

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Work requirements

Jobs in Canada