Jobs in Canada

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Added 6 months ago
IE
Software Development Engineer in Test
Intercontinental Exchange Holdings, Inc.
Calgary, AB
- Full-time
As a Software Development Engineer in Test you will work with the Systems Analysts, Development, and QA to understand the business/product requirements, system requirements and test…
Added 4 months ago
AM
SoC DFX Scan / ATPG Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
As part of the SoC (System-on-Chip) Design-for-Test (DFT) team, you will be responsible for implementing, verifying, optimizing, and deploying advanced DFT solutions across next-generation…
Added 2 months ago
AM
Design Verification Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
The Data Accelerator (DACC) team at AMD is seeking an experienced Silicon Design Verification Engineer to take a significant role across multiple aspects of IP verification. This is an…
Added 2 months ago
MS
Software Product Assurance Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…and the SW PA is involved in the assembly, integration, and test environment activities, as well as providing support to on-orbit operations. This role directly helps turn mission-critical…
Added 2 months ago
S
Technicien(ne) service automatisation du bâtiment
Siemens
Montreal, QC
- Full-time
Analyses the requirements of systems involved, checks and test systems components
Added 2 months ago
Staff/Sr Staff Electro-Optic Link Codesign Engineer
Lightmatter
Toronto, ON
We are seeking a Sr. Staff Engineer, Photonic Link Co-Design to join our Laser Systems Architecture & Engineering team. This is one of the most technically demanding roles at Lightmatter:…
Added 2 months ago
UT
Senior Software Engineer, QA
Unity Technologies
Montreal, QC · CAN-Montreal
- Full-time
Own the test strategy for this area by working closely with your developers to write test plans, create test suites and expand our platform coverage through automation and exploratory…
Added 2 months ago
Geotechnical Engineer, Dams and Hydraulic
Kiewit
Oakville, ON
Kiewit is seeking a Geotechnical Engineer to support the analysis, design, and delivery of hydropower, dam, and hydraulic structure projects across North America. This hands-on technical…
Added 7 months ago
PA
Cloud Operations Engineer
Porter Airlines Inc.
Toronto, ON
- Full-time
The Cloud Operations Engineer is responsible for ensuring the operational integrity, stability, and reliability of cloud-based systems and applications hosted on AWS. This role involves…
Added 2 months ago
Senior Release Engineer
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
CI
Senior Quality Engineer, Real Assets, Alternative Investment Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As a Senior Quality Engineer, you will design, build and implement test automation to ensure quality delivery in support of value-add technology solutions and products. You will proactively…
Added 2 months ago
AW
Software Development Engineer, Frontier Outposts, Edge Services Team
Amazon Web Services (AWS)
Vancouver, BC
- Full-time
Design and implement services for device provisioning, configuration management, and operational automation
Added 2 months ago
MS
R&D Electrical Engineer (On-Site)
Myant Shared Service Corp.
Mississauga, ON
- Full-time
…architecture and analog front ends to PCB design, embedded bring-up, test automation, and system…
Added 2 months ago
H
Satellite Bus Flight Software Systems Engineer for Fastwater Staffing
HIKINEX
Montreal, QC
- Contract
Support or oversee verification & test automation framework deployment, test case definition, results analysis and test‑report certification.
Added 2 months ago
H
Satellite Bus Flight Software Systems Engineer | Remote Opportunity | Fastwater Staffing
HIKINEX
Remote, Canada
- Contract
- Remote
Candidates must have strong experience with fault-tolerant embedded systems supporting LEO, MEO, and/or GEO spacecraft missions
Added 2 months ago
TI
Building Automation Technician
Trane Italia
Montreal, QC
- Full-time
…driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable…
Added 2 months ago
Lead, Robotics Software Engineer
Locus Robotics
North Vancouver, BC
This role is based onsite at our North Vancouver, BC office and requires in-office presence five days per week (Monday–Friday)
Added 2 months ago
TT
Building Automation Technician
trane technologies
Montreal, QC
- Full-time
…driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable…
Added 2 months ago
R
Principal Advanced Optical Packaging Engineer
Ranovus
Ottawa, ON
- Full-time
Ranovus is seeking a Principal Advanced Optical Packaging Engineer to develop and industrialize packaging technologies for next-generation optical engines used in AI and data-center…
Added 2 months ago
AI Software Engineer
Eclipse Automation
Cambridge, ON
Eclipse Automation delivers cutting-edge custom automated manufacturing solutions across multiple industries. We combine advanced automation expertise with digital innovation to create…
Added 2 months ago
BV
Senior Full Stack Engineer, AI
Big Viking Games
Remote, Canada
- Full-time
- Remote
Hybrid, 4 days per week in office · This is a hybrid role based in Toronto, with an expectation of working in office three days per week
Added 2 months ago
Senior Agentic Engineer - JavaScript
TribalScale
Toronto, ON
TribalScale is looking for a Forward Deployed Engineer to work at the intersection of software engineering, artificial intelligence, product development, and client delivery.
Added 2 months ago
Sr. Software Development Engineer in Test (Agentic)
Dialpad
Vancouver, BC
As a Sr. SDET in Agentic QA, you will own the test automation and quality frameworks that support Dialpad’s AI Voice Agent services. You will develop automated tests for end-to-end product…
Added 2 months ago
R
Optical Engineer
Ranovus
Ottawa, ON
- Full-time
We are seeking a motivated and talented Optical Engineer to join our Optical System Integration/ Verification team. The successful candidate would implement and test electrical and optical…
Added 2 months ago
TT
Production Application Engineer - Building Automation
Trane Technologies
Montreal, QC
- Full-time
…Intelligence company for the position of Product Application Engineer - Building Automation. Are you fascinated in leveraging AI to gain insight in the behavior of buildings? You will be…

Dialpad

Sr. Software Development Engineer in Test (Agentic)

Vancouver, BC, Canada

$150,500 - $175,250 CAD

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $150,500 - $175,250 CAD
Experience: 6+ years of experience in software engineering or SDET roles with an emphasis on software development.
Posting language: English
Posted: Aug 25, 2026

Original job description

About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
As a Sr. SDET in Agentic QA, you will own the test automation and quality frameworks that support Dialpad’s AI Voice Agent services. You will develop automated tests for end-to-end product experiences, from frontend UI to backend services to APIs to audio/text interactions. You will test orchestration flows, agent configuration experiences, and guardian safeguards to create robust automated coverage for functionality, performance, reliability, UX, and more.

In this role, you will develop substantial amounts of automated test infrastructure and partner deeply with the development team to make our fast-growing AI platform more testable, more stable, and more delightful for customers.

This position is based at one of Dialpad’s Canadian offices and reports to a QA Eng Manager in the United States.

What you’ll do

Own end-to-end quality for agentic features and workflows, including strategy, development, execution, and release qualification.
Design and build automation tooling and frameworks for AI/LLM-driven systems, including prompt flows, agent orchestration, and tool integrations.
Develop and maintain evaluation frameworks (evals) to measure response quality, accuracy, and hallucination rates.
Drive automation coverage (80%+ for critical AI workflows) using deterministic + probabilistic validation approaches.
Integrate AI quality checks into CI/CD pipelines with fast feedback cycles (<15 minutes for PR validation).
Build tooling for LLM observability and debugging, including prompt tracing and response analysis.
Partner with Applied AI teams on prompt engineering, model selection, and evaluation strategies.
Design and execute performance and load tests for AI services (latency, throughput, cost efficiency).
Identify and mitigate risks related to hallucinations, bias, safety, and edge cases.
Define and track AI quality KPIs (task success rates, precision/recall, latency, etc.).
Participate in design and architecture reviews to ensure systems are testable, observable, and resilient.
Mentor engineers and contribute to raising the bar on AI quality engineering practices.

What you’ll bring

6+ years of experience in software engineering or SDET roles with an emphasis on software development.
Strong programming skills in Python (preferred), Java, or JavaScript.
Experience testing distributed, cloud-native SaaS systems and APIs.
Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
Hands-on exposure to LLMs or AI/ML systems (e.g., OpenAI, Claude, Gemini, or similar platforms).
Understanding of non-deterministic systems and probabilistic testing approaches.
Experience building test frameworks and scalable automation systems.
Familiarity with AI evaluation techniques (benchmarking, golden datasets, human-in-the-loop validation).
Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions).
Strong collaboration skills with the ability to work across distributed teams and time zones.
Bachelor’s degree in Computer Science or equivalent practical experience.
Backend: Python, Go, Google Cloud Platform, Cloud Run / App Engine, Kubernetes, Datastore, Redis, ElasticSearch.
Frontend: Vue3, React.
AI Stack: LLM APIs, LiveKit, prompt orchestration frameworks, evaluation tooling.

For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.

British Columbia, Canada Salary Range

$150,500 - $175,250 CAD

Why Join Dialpad

Work at the center of the AI transformation in business communications
Build and ship agentic AI products that are redefining how companies operate
Join a team where AI amplifies every employee’s impact
Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Apply on job-boards.greenhouse.io About employer

More about this job

Responsibilities

You will own the end-to-end quality strategy, automation frameworks, and release qualification for Dialpad’s AI Voice Agent services. This involves building tooling for LLM observability, integrating AI quality checks into CI/CD pipelines, and partnering with AI teams to ensure system reliability and performance.

Requirements

The role requires 6+ years of experience in software engineering or SDET roles with strong proficiency in Python, Java, or JavaScript. Candidates must have hands-on experience with LLMs, distributed cloud-native systems, and a bachelor's degree in Computer Science or equivalent experience.

Skills

Python
Java
JavaScript
Test automation
AI/ML systems
LLM
CI/CD
API testing
Cloud-native SaaS
Performance testing
Prompt engineering
Observability
Distributed systems
Quality assurance
Kubernetes
Data analysis

Benefits

Competitive salary
Comprehensive benefits
Training program
Equity

Visa sponsorship

Not detected in the job text

Keywords

Agentic AI
Python
Java
JavaScript
LLM
OpenAI
Claude
Gemini
CI/CD
Jenkins
GitHub Actions
Vue3
React
Kubernetes
Google Cloud Platform
Test Automation
Prompt Engineering
Observability
SaaS
API
Performance Testing
Quality Assurance
Distributed Systems
AI/ML
Latency
Throughput
Evaluation Frameworks
Hallucination Mitigation
Task Success Rates

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Work requirements

Jobs in Canada