Jobs in Canada

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Added 2 months ago
SI
Silicon Validation Engineer
Stathera, Inc.
Vancouver, BC
- Full-time
We are looking for a Silicon Validation Engineer to join our R&D team. The successful candidate will be responsible for the electrical testing of early-stage silicon and its ongoing…
Added 2 months ago
L
Senior Java Developer (with Python, AWS and Terraform)
Luxoft
Toronto, ON
- Contract
🚀 Senior Software Engineer | Java, AWS & AI/ML
Added 2 months ago
S
MRB Liaison Engineer - Systems
SOGECLAIR
Montreal, QC
- Full-time
The MRB Liaison Engineer - Systems supports aircraft production by resolving system-related non-conformances and providing engineering dispositions that ensure continued compliance with…
Added 2 months ago
S
MRB Liaison Engineer - Structures
SOGECLAIR
Montreal, QC
- Full-time
The MRB Liaison Engineer - Structures provides engineering support to production by evaluating structural non conformances and developing safe, compliant, and cost-effective repair…
Added 2 months ago
KS
Application Support Specialist
Kumaran Systems
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Seeking an experienced Application Support Analyst / Platform Support Engineer to support mission-critical banking applications and infrastructure platforms. The successful candidate will…
Added 2 months ago
EA
Machine Learning Engineer III
Electronic Arts (EA)
Vancouver, BC
- Full-time
The Senior Machine Learning Engineer will report to the Senior Manager, EA Player Security Data Labs. You will follow a hybrid work model with a mix of remote work and in-office…
Added 2 months ago
S
Project Engineer - Roadways
Stantec
Calgary, AB
- Full-time
Our Transportation practice has an immediate requirement for a Project Engineer / Technologist in our Alberta offices. We are looking for a highly motivated individual who can work in a…
Added 2 months ago
Lead Software Engineer, Full-Stack Applications - Innovation Teams
Fitch Group
Toronto, ON
Lead Software Engineer, Full-Stack Applications – Innovation Teams
Added 4 months ago
EG
Sr. Data Platform Engineer
Etraveli Group
Toronto, ON
- Full-time
…new data centre. We are looking for a senior infrastructure engineer who has done stateful migrations before, who can plan, codify, and execute this one safely, and who will own the…
Added 2 months ago
S
Lead Data and AI Engineer
Sanofi
Toronto, ON
- Full-time
Experience operating in agile delivery environments with strong understanding of software engineering practices, CI/CD, release management, testing, and operational support
Added 2 months ago
KI
Senior Project Engineer
KBR, Inc.
Nisku, AB · Calgary, AB
- Full-time
KBR is seeking an experienced Senior Project Engineer to lead full‑lifecycle delivery of midstream assets supporting unconventional oil development and enhanced oil recovery (EOR) programs…
Added 2 months ago
Sr. Software Development Engineer in Test (Agentic)
Dialpad
Vancouver, BC
6+ years of experience in software engineering or SDET roles with an emphasis on software development.
Added 2 months ago
S
Lead Site Reliability Engineer - Interface & Connectivity
SimCorp
Toronto, ON
- Full-time
As a Lead Site Reliability Engineer, you will act as the senior technical authority within our Interfaces & Connectivity Product Area - the team that establishes and maintains secure,…
Added 2 months ago
DC
Civil Engineering Graduate
Dillon Consulting Limited
Kingston, ON
- Full-time
Registered as an engineer-in-training, or be eligible within six months
Added 2 months ago
DC
Civil Engineer
Dillon Consulting Limited
Kingston, ON
- Full-time
We are currently seeking a Civil Engineer to join our Linear Municipal Infrastructure team. Our team specializes in the critical networks that keep a community moving and connected,…
Added 2 months ago
R
Optical Engineer
Ranovus
Ottawa, ON
- Full-time
We are seeking a motivated and talented Optical Engineer to join our Optical System Integration/ Verification team. The successful candidate would implement and test electrical and optical…
Added 2 months ago
Senior Staff Network Software Engineer
Kaseya Careers
Toronto, ON
We are seeking a Sr. Staff Network Software Engineer to architect and develop scalable and multi-tenant cloud-native networking solutions and security architectures. This role blends cloud…
Added 2 months ago
A
AWS Connect Engineer
Accenture
Toronto, ON
- Full-time
Nice to Have: Availability to work in a hybrid model, with an expectation of 2-3 days per week in the office
Added 2 months ago
Software Development Engineer, Ordering
Amazon
Vancouver, BC
We, the Ordering team, need strong software development engineers, able to dive deep into abstract problems and come up with innovative designs to help us continuously make our platform…
Added 2 months ago
C
Senior Security Engineer
Cohere
Remote, Canada
- Full-time
- Remote
Integrate security into our applications throughout the software development lifecycle
Added 2 months ago
ASIC Design Engineer - Digital DSP Design & Analog/Mixed-Signal
Celero Communications, Inc.
Ottawa, ON
Celero is seeking a highly skilled and motivated ASIC Design Engineer to join our team and contribute to the development of advanced ASICs for high-speed optical communication systems. The…
Added 2 months ago
Senior Engineer, Electrical & Power Systems
e-Zinc
Toronto, ON · Mississauga, ON
e-Zinc is looking for a Senior Engineer, Electrical & Power Systems to help design, integrate, and validate the electrical systems that enable our long-duration energy storage technology.…
Added 2 months ago
TT
Production Application Engineer - Building Automation
Trane Technologies
Montreal, QC
- Full-time
…driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable…
Added 2 months ago
TA
Machine Learning Engineer (with Vertex AI Experience)
Tiger Analytics
Canada
- Full-time
Tiger Analytics is looking for a skilled and innovative Machine Learning Engineer with hands-on experience in Google Cloud Platform (GCP) and Vertex AI to design, build, and deploy scalable…
Added 3 months ago
FA
Manufacturing Software Engineer
Forge Automation
Toronto, ON
- Full-time
…from CAD to physical part 2x faster than anyone else. We take engineer's ideas and turn them into finished prototypes within 4 days or less. We’ve been running factories for 2 years and we…

Dialpad

Sr. Software Development Engineer in Test (Agentic)

Vancouver, BC, Canada

$150,500 - $175,250 CAD

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $150,500 - $175,250 CAD
Experience: 6+ years of experience in software engineering or SDET roles with an emphasis on software development.
Posting language: English
Posted: Aug 25, 2026

Original job description

About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
As a Sr. SDET in Agentic QA, you will own the test automation and quality frameworks that support Dialpad’s AI Voice Agent services. You will develop automated tests for end-to-end product experiences, from frontend UI to backend services to APIs to audio/text interactions. You will test orchestration flows, agent configuration experiences, and guardian safeguards to create robust automated coverage for functionality, performance, reliability, UX, and more.

In this role, you will develop substantial amounts of automated test infrastructure and partner deeply with the development team to make our fast-growing AI platform more testable, more stable, and more delightful for customers.

This position is based at one of Dialpad’s Canadian offices and reports to a QA Eng Manager in the United States.

What you’ll do

Own end-to-end quality for agentic features and workflows, including strategy, development, execution, and release qualification.
Design and build automation tooling and frameworks for AI/LLM-driven systems, including prompt flows, agent orchestration, and tool integrations.
Develop and maintain evaluation frameworks (evals) to measure response quality, accuracy, and hallucination rates.
Drive automation coverage (80%+ for critical AI workflows) using deterministic + probabilistic validation approaches.
Integrate AI quality checks into CI/CD pipelines with fast feedback cycles (<15 minutes for PR validation).
Build tooling for LLM observability and debugging, including prompt tracing and response analysis.
Partner with Applied AI teams on prompt engineering, model selection, and evaluation strategies.
Design and execute performance and load tests for AI services (latency, throughput, cost efficiency).
Identify and mitigate risks related to hallucinations, bias, safety, and edge cases.
Define and track AI quality KPIs (task success rates, precision/recall, latency, etc.).
Participate in design and architecture reviews to ensure systems are testable, observable, and resilient.
Mentor engineers and contribute to raising the bar on AI quality engineering practices.

What you’ll bring

6+ years of experience in software engineering or SDET roles with an emphasis on software development.
Strong programming skills in Python (preferred), Java, or JavaScript.
Experience testing distributed, cloud-native SaaS systems and APIs.
Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
Hands-on exposure to LLMs or AI/ML systems (e.g., OpenAI, Claude, Gemini, or similar platforms).
Understanding of non-deterministic systems and probabilistic testing approaches.
Experience building test frameworks and scalable automation systems.
Familiarity with AI evaluation techniques (benchmarking, golden datasets, human-in-the-loop validation).
Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions).
Strong collaboration skills with the ability to work across distributed teams and time zones.
Bachelor’s degree in Computer Science or equivalent practical experience.
Backend: Python, Go, Google Cloud Platform, Cloud Run / App Engine, Kubernetes, Datastore, Redis, ElasticSearch.
Frontend: Vue3, React.
AI Stack: LLM APIs, LiveKit, prompt orchestration frameworks, evaluation tooling.

For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.

British Columbia, Canada Salary Range

$150,500 - $175,250 CAD

Why Join Dialpad

Work at the center of the AI transformation in business communications
Build and ship agentic AI products that are redefining how companies operate
Join a team where AI amplifies every employee’s impact
Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Apply on job-boards.greenhouse.io About employer

More about this job

Responsibilities

You will own the end-to-end quality strategy, automation frameworks, and release qualification for Dialpad’s AI Voice Agent services. This involves building tooling for LLM observability, integrating AI quality checks into CI/CD pipelines, and partnering with AI teams to ensure system reliability and performance.

Requirements

The role requires 6+ years of experience in software engineering or SDET roles with strong proficiency in Python, Java, or JavaScript. Candidates must have hands-on experience with LLMs, distributed cloud-native systems, and a bachelor's degree in Computer Science or equivalent experience.

Skills

Python
Java
JavaScript
Test automation
AI/ML systems
LLM
CI/CD
API testing
Cloud-native SaaS
Performance testing
Prompt engineering
Observability
Distributed systems
Quality assurance
Kubernetes
Data analysis

Benefits

Competitive salary
Comprehensive benefits
Training program
Equity

Visa sponsorship

Not detected in the job text

Keywords

Agentic AI
Python
Java
JavaScript
LLM
OpenAI
Claude
Gemini
CI/CD
Jenkins
GitHub Actions
Vue3
React
Kubernetes
Google Cloud Platform
Test Automation
Prompt Engineering
Observability
SaaS
API
Performance Testing
Quality Assurance
Distributed Systems
AI/ML
Latency
Throughput
Evaluation Frameworks
Hallucination Mitigation
Task Success Rates

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Jobs in Canada