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Added 3 months ago
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General Repair Technician
BGIS
Brampton, Ontario
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 4 months ago
KC
Manager, GRC
KPMG Canada
Toronto, Ontario
- Full-time
Our Technology Risk Services team is growing and we are looking for a Manager, GRC to join our team in Toronto. The Technology Risk Services practice provides a variety of services to our…
Added 3 months ago
IT
Area Sales Manager
ID Technology
Surrey, British Columbia
- Full-time
5+ years of successful B2B sales experience, preferably selling industrial, packaging, automation, or capital equipment solutions.
Added 2 months ago
EB
Director, Payments Risk and Compliance
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
o New partnership models (e.g., program manager, payment service provider, sponsorship)
Added 1 month ago
RA
Product Management Specialist, Medium Voltage Drives
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- $63,600 to $79,500 CAD / year
- Full-time
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world…
Added 2 months ago
CT
Product Verification Technologist II
COMTECH TELECOMMUNICATIONS
Gatineau, QC
- Full-time
QA automation knowledge would be preferred but no necessary
Added 3 months ago
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Senior Building Operator - Critical Environment
BGIS
Ottawa, Ontario
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 3 months ago
V
US Immigration Law Clerk - Manager
Vialto
Vancouver, British Columbia
- Full-time
As a manager, you will lead a team of Business Immigration Analysts delivering high-quality, on-time immigration filings and client support for large and emerging companies. You’ll own…
Added 2 months ago
CH
Care Manager - Therapy Services Hamilton
CBI Home Health
Hamilton, ON
- Full-time
CBI Home Health is looking to hire a Care Manager - Therapy Services Hamilton
Added 2 months ago
AY
Senior Manager, Portfolio & Delivery
Avison Young Canada
Toronto, ON
- Full-time
The Senior Manager, Portfolio & Delivery executes the IT, business process and platform change programs defined by Global IT. Global IT sets the strategy, standards and change agenda; this…
Added 2 months ago
AM
Growth Manager
Awesome Motive
Remote, Canada
- Full-time
- Remote
As a Growth Manager, you're responsible for owning the growth motion for one of our brands end to end. You will set the strategy, ship the work, measure the outcomes, and decide what to…
Added 2 months ago
Senior Service Designer
Government of Alberta
Edmonton, AB
The Product Branch is looking for seven (7) Senior Service Designers. Reporting to the Manager, Product and Delivery, this position is a core member of a delivery team and leads the work to…
Added 2 months ago
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Senior Project Manager
CenterLine (Windsor) Limited
Lasalle, ON
- $100,000 to $140,000 CAD / year
- Full-time
We have an exciting opportunity to join our Project Management Team as we are actively recruiting for a Senior Project Manager responsible for the operational objectives of planning,…
Added 1 month ago
Senior Manager, Supply Chain Governance
Mattr
Calgary, AB · Vaughan, ON
Job Title: Senior Manager, Supply Chain Governance
Added 3 months ago
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Senior Building Operator - Critical Environment
BGIS
Thunder Bay, Ontario
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 6 months ago
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BAS Technician - New Grads Welcome to Apply
BGIS
Thunder Bay, Ontario
- Full-time
BGIS ITS Canada Ltd., a division of BGIS, is looking for an experienced BAS Technician. The Building Automation System Technician is responsible for servicing and maintaining Building…
Added 3 months ago
AS
Partner Program Manager
Absolute Security
Vancouver, British Columbia
- Full-time
Absolute Security is seeking a Partner Program Manager to join our Global Channel Operations team. This role will be responsible for the ongoing development, operationalization, and…
Added 2 months ago
J
Regional Maintenance Manager
JLL
Calgary, AB · Edmonton, AB · Vancouver, BC · BC · Canada Home Office - BC
- Full-time
JLL is hiring a Regional Maintenance Manager to support state-of-the-art distribution centers across North America. This is not a typical RMM role.
Added 2 months ago
MO
Manager, Operational Excellence
Meridian OneCap Credit Corp.
Toronto, ON
- Full-time
The Manager, Operational Excellence leads the New Business Onboarding function and is accountable for operational readiness, governance, workflow design, team performance, and continuous…
Added 2 months ago
Sr. Software Engineer (Hardware)
Dialpad
Vancouver, BC
…resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context…
Added 3 months ago
BB
Senior Project Coordinator
Bosch Building Technologies
Toronto, ON
- $70,000 to $95,000 CAD / year
- Full-time
…The primary objective of this role is to support the Project Manager in delivering high-quality project results as efficiently as possible. May be requested to lead and manage smaller…
Added 2 months ago
FC
Trade Supervision and Oversight Manager
Fidelity Canada
Toronto, ON
- Full-time
The Trade Supervision and Oversight Manager is responsible for the effective supervision, and oversight of trading activities across a multi-asset desk, ensuring full compliance with…
Added 2 months ago
EC
Custom Order Engineer
Eaton Corporation
Edmonton, AB
- Full-time
Demonstrate advanced computer skills with ability to learn required software (Bid Manager, AutoCAD, Design Automation and Oracle).
Added 2 months ago
E
Sr Tech Product Manager, Advertising
eBay
Toronto, ON
- Full-time
As the Senior Technical Product Manager, Advertising, you will lead key advertising technologies within our stack and make them outstanding in delivering speed for advertisers. You will…
Added 3 months ago
M
Regional Administrator - Multi-Residential
Morguard
Ottawa, Ontario
- Full-time
A comprehensive, competitive benefits program that promotes health and wellness.

Dialpad

Sr. Software Engineer (Hardware)

Vancouver, BC, Canada

$175,500 - $218,250 CAD

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Applications open in a new tab.

Job details

Pay: $175,500 - $218,250 CAD
Posting language: English
Posted: Aug 25, 2026

Original job description

About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
As a Software Engineer, you’ll be responsible for developing and maintaining features to enhance customers’ day-to-day communication experience. You’ll work closely with customers and customer-facing teams to provide industry-leading calling workflows. On this team, you’ll be participating in an effort to combine traditional hardware solutions with Dialpad’s cutting-edge cloud communication platform. You’ll be contributing directly to high-impact projects that drive critical business strategies.

This position reports to our Hardware Engineering Manager and is a hybrid role, with the opportunity to be based in our Vancouver office.

What you’ll do

Develop and maintain software solutions and integrations that interface with VoIP devices, including IP phones, SIP adapters, ATA adapters, and DECT base stations.
Design and implement features and improvements for device management, provisioning, activation, and control in the UI.
Troubleshoot production/customer-related issues with devices.
Write and maintain comprehensive unit tests to ensure the robustness of the device integration management software.
Maintain code quality by reviewing peers’ code.
Collaborate with Product Management, Design, and cross-functional engineering teams to understand the requirements and translate them into technical specifications.
Work closely with QA throughout the entire lifecycle of a feature.
Work on self-development and continuous self-improvement to stay up-to-date with the latest technologies in the field.

Skills you’ll bring

Professional experience as a Software Engineer.
Hands-on experience with Python or other relevant structured languages.
Experience working with both front-end and back-end technologies.
Experience working with databases.
Expertise in unit testing.
Familiarity with networking protocols (TCP, UDP).
Experience with RESTful APIs.
Familiarity with version control systems (Git).

For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.

British Columbia, Canada Salary Range

$175,500 - $218,250 CAD

Why Join Dialpad

Work at the center of the AI transformation in business communications
Build and ship agentic AI products that are redefining how companies operate
Join a team where AI amplifies every employee’s impact
Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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More about this job

Responsibilities

You will develop and maintain software solutions that interface with VoIP hardware devices while collaborating with cross-functional teams to implement features. Additionally, you will troubleshoot production issues and ensure code quality through rigorous testing and peer reviews.

Requirements

The role requires professional software engineering experience with proficiency in Python and familiarity with networking protocols and RESTful APIs. Candidates should have experience working with both front-end and back-end technologies and a strong background in unit testing.

Skills

Python
VoIP
SIP
Networking protocols
TCP
UDP
RESTful APIs
Git
Unit testing
Device management
Provisioning
Software engineering
Front-end
Back-end
Databases

Benefits

Competitive salary
Comprehensive benefits
Growth opportunities
AI tools
Training program

Visa sponsorship

Not detected in the job text

Keywords

Software Engineer
Hardware
VoIP
Python
Cloud communication
IP phones
SIP adapters
DECT
Device management
Provisioning
Unit testing
Networking protocols
TCP
UDP
RESTful APIs
Git
Front-end
Back-end
Databases
AI
Automation
Communication platform

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