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Added 2 months ago
BS
Full Stack Developer
Birdseye Solutions
Mississauga, ON
- Full-time
This needs to be an AI-native developer. We are not looking for someone who has merely tried ChatGPT, Copilot, or Claude. You should have fundamentally changed how you develop software…
Added 2 months ago
W
Senior Machine Learning Developer
Weir
Vancouver, BC
- Full-time
Proficiency in Python programming and AI model prototyping, with hands-on experience using frameworks such as TensorFlow, PyTorch and OpenCV
Added 1 month ago
Engineering Manager, Platform Infrastructure
OpenTable
Toronto, ON
Hands-on experience in Linux systems administration and practical experience with scripting or automation using Python, Go, or Bash.
Added 1 month ago
Modern Workplace Engineer - Intune & Endpoint Management
Scotiabank
Toronto, ON · Scarborough, ON
Experience with Python, REST APIs, and cloud automation.
Added 2 months ago
CS
Staff Software Engineer, GPU Inference
Cerebras Systems
Remote, Canada
- Full-time
- Remote
Strong programming ability in C++ and Python, including experience with multithreading, concurrency, memory management, and performance-sensitive software.
Added 1 month ago
Staff Software Engineer (Platform)
Dialpad
Kitchener, ON
…Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while…
Added 2 months ago
Senior Data Analytics Developer
Maxa
Montreal, QC
Experiment boldly with AI and automation and find the workflows that 10x delivery speed
Added 2 months ago
J
Senior Software Engineer, Applied AI (Toronto)
Justworks
Toronto, ON
- $188,000 to $242,000 CAD / year
Partner directly with Operations to understand workflows, identify automation opportunities, and translate process knowledge into agent capabilities.
Added 2 months ago
E
Lead Water Resources Engineer/Sr. Modeler
EXP
Brampton, ON
- Full-time
Knowledge of scripting or automation tools (Python, MATLAB) for model enhancement.
Added 2 months ago
Q
Sr. Engineer, Machine Learning Software Verification
Qualcomm
Markham, ON
- Full-time
…(DNN) models on Qualcomm Hexagon Processors. Our team works with OEMs and developers to develop and optimize DNN models for the Qualcomm AI…
Added 2 months ago
PS
AI Automation Engineer
Pacific Smoke International Inc
Markham, ON
- $100,000 to $120,000 CAD / year
Develop automation pipelines that connect AI agents with enterprise systems.
Added 26 days ago
DI
Python Developer
Dawn InfoTek
Toronto, ON
- Contract
We are looking for an experienced Python Developer with hands-on experience in Microsoft Copilot and AI Agents to join our Digital Applications team.
Added 26 days ago
A
Test/Lab Engineer
Actalent
Oakville, ON
- Contract
Interface with development and test teams to understand lab, hardware, and automation requirements.
Added 3 months ago
L
Java Developer with QA
LTM
Ontario · Ontario, Canada
- $85,000 to $120,000 USD / year
- Full-time
8 years of experience in a Quality Engineering role with a proven track record in designing and developing test automation frameworks
Added 3 months ago
T
Senior Automation Engineer
Tubi
Toronto, Ontario
- Full-time
You will collaborate closely with QA engineers and developers to build scalable test frameworks, improve automation coverage, and contribute to the efficiency of our multi-platform release…
Added 3 months ago
T
Senior QA Automation Engineer
Tubi
Toronto, Ontario
- Full-time
Familiarity with Python, TypeScript, or JavaScript for scripting and test automation.
Added 3 months ago
T
Senior AI Productivity Analyst, Data Analytics
Techedin
Toronto, Ontario
- $60 to $70 CAD / hour
- Full-time
Proficiency in Python or R for data analysis, statistical modeling, and automation.
Added 3 months ago
KC
Manager, Financial Crimes- Data Analytics
KPMG Canada
Ottawa, Ontario
- Full-time
…collaboration, and purpose converge. As part of the FC COE, you’ll work with leading experts and cutting-edge tools to help clients navigate complex financial crime risks and regulatory…
Added 3 months ago
KC
Manager, Financial Crimes- Data Analytics
KPMG Canada
Toronto, Ontario
- Full-time
…collaboration, and purpose converge. As part of the FC COE, you’ll work with leading experts and cutting-edge tools to help clients navigate complex financial crime risks and regulatory…
Added 3 months ago
O
Application Security Engineer
Opendoor
Toronto, Ontario
- Full-time
…remediation pull requests, replacing manual security review with high-signal…
Added 3 months ago
SG
DevOps Specialist
SCIENTIFIC GAMES
Montreal, Quebec
- Full-time
…avec Terraform et Ansible ; la maîtrise de CloudFormation, Python, Bash, PowerShell, GitOps ou d’outils similaires constitue un atout…
Added 5 months ago
C
Senior Software QA Engineer
Comm100
Vancouver, British Columbia
- Full-time
Experience with automation frameworks or tools, like JMeter, selenium, request, HttpRunner, TESTNG, or fiddler.
Added 3 months ago
TS
Linux Administrator
T-Rex Solutions
Remote, Canada
- $75,000 to $112,000 USD / year
- Full-time
- Remote
Develop and maintain automation scripts using Bash, Python, and other relevant scripting languages.
Added 2 months ago
B
Senior Consultant, Migration Engineer
BDO
Toronto, ON
- Full-time
Experience with migration tools, automation frameworks, and infrastructure-as-code solutions.
Added 1 month ago
Staff Software Engineer
Dialpad
Vancouver, BC
…Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while…

Dialpad

Staff Software Engineer

Vancouver, BC, Canada

$216,000 - $252,000 CAD

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Job details

Pay: $216,000 - $252,000 CAD
Posting language: English
Posted: Aug 25, 2026

Original job description

About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
As a Staff Software Engineer, you’ll own the platformization roadmap for shared services, architecting a plan to decouple existing functionality into highly reusable services. Your impactful work helps improve Dialpad’s developer experience, productivity, security, and scalability.

This position reports to our Senior Director of Platform Engineering and has the opportunity to be based in our Vancouver or Kitchener offices.

What you’ll do

Define a 1-3 year roadmap/vision for Shared Services.
Write clear and complete architectural design documents that are easily understood by other team members.
Provide estimates on technical resources and requirements necessary to plan and begin projects.
Take responsibility for the execution of the Shared Services platformization projects. Assist and drive where necessary to ensure the team meets its delivery milestones.
Develop well-tested features with appropriate test hooks resulting in low defect reports and faster engineering throughput.
Be widely recognized as the technical expert for a product area. Devise elegant solutions to difficult engineering problems.
Review technical designs to ensure features/products are well integrated and fully meet business needs.
Give larger scale internal demos on new features that you have completed and explain how they fit into the bigger picture.
Continue contributing to fun projects meant to delight users!

Skills you’ll bring

As an experienced backend-focused software engineer, you drive software delivery & operational excellence by turning well-defined business objectives into software systems, having a significant impact on organization-wide output.
Deep experience (with examples) of architecting complex systems across multiple roles throughout your career.
Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent experience.
Strong experience working with distributed systems.
Strong debugging and troubleshooting skills.
Strong communication and collaboration skills.
Experience with highly agile and iterative development processes.
Experience mentoring engineers and helping them grow their skills.
Our Tech Stack: Python backend on Google Cloud Platform (AppEngine, Datastore, BigQuery, Dataflow, Memcache, Cloud Tasks, Pub/Sub), Redis, Elastic Search, Monitoring (Datadog, Grafana), Vue.js/Vuex frontend running natively in Electron, and numerous integrations with third-party services.

For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.

British Columbia, Canada Salary Range

$216,000 - $252,000 CAD

Why Join Dialpad

Work at the center of the AI transformation in business communications
Build and ship agentic AI products that are redefining how companies operate
Join a team where AI amplifies every employee’s impact
Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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More about this job

Responsibilities

Own the platformization roadmap for shared services and architect the decoupling of existing functionality into reusable services. Drive the execution of platform projects to improve developer experience, security, and scalability.

Requirements

Requires deep experience in architecting complex distributed systems and a degree in Computer Science or equivalent. Candidates must possess strong communication skills and a proven track record of mentoring other engineers.

Skills

Backend Engineering
System Architecture
Distributed Systems
Python
Google Cloud Platform
Debugging
Troubleshooting
Agile Development
Mentoring
Technical Design
Roadmap Planning
Shared Services

Benefits

Competitive Salary
Comprehensive Benefits
Equity
Training Program
Inclusive Office Environment

Visa sponsorship

Not detected in the job text

Keywords

Python
Google Cloud Platform
AppEngine
Datastore
BigQuery
Dataflow
Memcache
Cloud Tasks
Pub/Sub
Redis
Elastic Search
Datadog
Grafana
Vue.js
Vuex
Electron
Distributed Systems
Agentic AI
Platform Engineering
Shared Services
System Architecture
Backend
Agile
Scalability
API Design

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