Find work in Canada.

325,559 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 55 mins ago
AVP, Strategic Programs, Innovation, Insights and Regulatory Operations
Sun Life Québec
Montreal, QC
Full-time
…The role balances regulatory defensibility, operational risk, advisor and client experience, efficiency, capacity and responsible use of digital, automation, analytics, AI and emerging…
Added 55 mins ago
Manager, Fire Protection, Central/West
AtkinsRéalis
Toronto, ON · Vancouver, BC
Full-time
…close to meaningful engineering work while building trusted client relationships, developing professionals, and expanding capabilities across buildings, transportation, defence, energy,…
Added 1 hour ago
Principal Technical Consultant, Permitting Specialist
ERM
Saskatoon, SK · Smithers, BC · Vancouver, BC · Calgary, AB
$117,800 to $147,300 CAD / year
Full-time
…Vancouver, BC. This is a unique opportunity to serve as a trusted advisor on some of Canada's most complex projects while positioning yourself to transition into a future Permitting…
Added 1 hour ago
Sr. Customer Success Manager
Assent
Toronto, ON · Ottawa, Ontario
$100,000 to $130,000 CAD / year
Full-time
Develop and nurture lasting relationships with customers, serving as a trusted advisor throughout the entirety of the customer lifecycle journey. Defining compliance programs from start to…
Added 1 hour ago
Sr. Customer Success Manager
Assent
Ottawa, ON
$100,000 to $130,000 CAD / year
Full-time
Develop and nurture lasting relationships with customers, serving as a trusted advisor throughout the entirety of the customer lifecycle journey. Defining compliance programs from start to…
Added 1 hour ago
Family Practitioner, Forensic Assertive Community Treatment (FACT), Forensic Psychiatric Regional Clinics - Surrey, BC
Provincial Health Services Authority
Surrey, BC
Part-time
…professionals who work together to provide holistic and comprehensive services to best serve client needs. This team will be based in Surrey and support specific clients living in the…
Added 2 hours ago
Associate
Royal Bank of Canada
Vancouver, BC
Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
Added 2 hours ago
Service Associate
The Steele Group
Cambridge, ON
Full-time
Responsible for execution and completion of all action items outlined in the advisor client meeting notes
Added 2 hours ago
Project Technologist
Pinchin Canada
Peterborough, ON
$52,000 to $55,000 CAD / year
Full-time
…America. Our teams bring together expertise in environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and engineering. We help…
Added 3 hours ago
Associate
RBC Dominion Securities
Vancouver, BC
Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
Added 3 hours ago
Financial Advisor Trainee
Co-operators
Barrie, ON
Full-time
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s…
Added 3 hours ago
Financial Advisor Trainee
Co-operators
Toronto, ON
Full-time
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s…
Added 3 hours ago
Financial Advisor Trainee
Co-operators
Aurora, ON
Full-time
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s…
Added 3 hours ago
Financial Advisor Trainee
Co-operators
Clarington, ON
Full-time
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s…
Added 3 hours ago
Senior Java Microservices Engineer
Publicis Sapient
Calgary, AB
Full-time
We are looking for highly skilled Senior Java Microservices Engineer to join a strategic client engagement in Calgary. We are looking for a hands-on senior engineer who combines strong…
Added 3 hours ago
Service Advisor
New West Truck Centres
Redcliff, AB
$50,000 to $60,000 CAD / year
Full-time
Under the supervision of the Service Office Manager, the Service Advisor is the face of our business.
Added 3 hours ago
Manager - International Tax Business
RSM US LLP
Toronto, ON
Full-time
Manage corporate international client needs with respect to tax services and federal and state tax compliance
Added 3 hours ago
Principal AI Platform Engineer
Compeer Financial
Compeer, Alberta
…variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and…
Added 4 hours ago
SOLUTION ARCHITECT TECHNICAL ARCHITECT (35734)
Myticas Consulting
Toronto, ON
Full-time
Act as a trusted technical and solution advisor to client stakeholders.
Added 4 hours ago
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
Full-time
…configuration, APIs and integrations, data, deployment, troubleshooting, client-facing consulting, and team…
Added 4 hours ago
Project Technologist
Pinchin in Canada
Peterborough, ON
$52,000 to $55,000 CAD / year
Full-time
…America. Our teams bring together expertise in environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and engineering. We help…
Added 4 hours ago
Architecte de solutions IA – Senior
CGI
Montreal, QC
Full-time
Act as a technical advisor in client discussions, helping translate business challenges into AI-enabled solutions.
Added 4 hours ago
Principal Banking Cloud Architect | Client Partner | Technology Consulting (35568)
Myticas Consulting
Toronto, ON
Full-time
…expertise with enterprise cloud architecture knowledge and strong client relationship skills. You will serve as a trusted advisor to senior banking executives, helping shape technology…
Added 4 hours ago
Conseiller technique | Service Advisor
Dilawri Group of Companies
Laval, QC
Full-time
Identifier le besoin du client quant à l’entretien et la réparation de son véhicule;
Added 4 hours ago
Assistant/Branch Assistant
Richardson Wealth
Toronto, ON
Full-time
…transformational journey to enhance our entrepreneurial, high-performing, advisor-centric…

Diamond

Account Director (Hybrid)

Toronto, ON, M9B 1H7, Canada

Job type: Full-time
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

POSITION: Account Director

DEPARTMENT: Account Management

REPORTS TO: Group Account Director

Who is Diamond?

We’re a strategic, creative-led group of people working hand in hand to solve problems for some really great brands – among other things. We don’t follow any set of rules. In fact, we’re constantly breaking them. We’re not afraid to take risks. Or to go all in. We go above and beyond what’s asked. And are never satisfied. We always look ahead – changing as the industry changes. We love problems above channels. Insights above fads. And creativity above all else. Sound like you? Join us.

Some of the things we do:

Social Media + Digital + Content + Experiential + Events + Activations + Promotions + Design + Insights + Strategy + Brand + Advertising

experiencediamond.com

CLIENT MANAGEMENT TEAM:

The Client Management team functions as our clients’ strategic advisors and partners. They represent our clients’ needs and build efficient cross-functional teams to deliver on all work flowing through the Agency to deliver against those needs. They are responsible for ensuring all the work aligns with the clients’ brand, objectives and budgets. They will work with all departments to ensure that client’s expectations are met and that the agency operates at profitable levels.

They are responsible for maintaining and growing the client relationship. They are responsible for identifying new opportunities for the agency to pursue that will help drive growth. Ultimately, the function accountable for all aspects of the client experience throughout the entire project cycle. Accountable for delivering the in-year fiscal plan.

POSITION SUMMARY:

The Account Director will own and lead the overarching client relationship on a defined portion of business, potentially with multiple clients across multiple categories/industries. They will be directly responsible for the ‘delivery’ of the active projects as well as be more forward planning focused initiatives. Through having a rich understanding of the client’s business and brand they are responsible for identifying opportunities to drive growth for the client and thus the agency.

IDEAL PROFILE:

You are by nature a collaborative, savvy integrated marketer who thrives on tackling business and brand challenges from a holistic perspective. You thrive on and have experience in full funnel marketing and potentially even have client slide experience to leverage. You have experience leading top brands towards getting the most value out of their marketing investment across all marketing channels. You have proven strength in analytical and strategic thinking. You understand the consumer brand journey across multiple touchpoints and how to best facilitate discussions internally and with clients so that sound marketing decisions can be made. Married with this is your ability to recognize strategically sound creative ideas with potential to deliver on your client’s objectives. You are able to build cross-functional teams to solve unique challenges and you are a proven leader capable of mentoring and growing the careers of your direct reports. Most importantly, you have a passion for building brands, big ideas and of course, creativity!

DETAILED RESPONSIBILITIES:

Client Relationship Management

Develop a trusted advisor relationship with clients and key stakeholders
Demonstrate confidence and industry expertise as the day-to-day voice of the Agency
Anticipate potential relationship or expectation issues, advising upper management in time to act proactively
Work with the GAD in the development of an annual Client Development Plan and produce monthly client forecasts

Project Orchestration and Execution

Ownership and accountability over program budgets and profitability
Lead the development of all client-facing presentations
Lead and/or support internal meetings with department heads to identify the right resources to address all client asks.
Lead and/or support developing project SOWs, budgets, WBS, Trackers, and Reports & Reconciliation
Ongoing organizing and setting clear expectations in regard to tasks and deliverables
Timely development of key client contact reports

Strategic Account Planning

Be an expert in your client’s business – key issues, opportunities, strategies
Working alongside your partners in strategy, facilitate the deconstruction of client brand and business challenges in order to develop actionable strategies that are then translated into actionable creative briefs.
Work closely with the Strategy and Creative teams to ensure strategically sound and powerful creative output.
Able to provide a range of alternatives for client and agency decision-making
Display marketing curiosity and willingness to push your own thinking and the agency’s work in new directions
Identify and support the organic development of incremental business with existing clients
Proactively elevates risks and works collaboratively with senior management to build solutions.
Lead, mentor and develop direct reports including providing clear on-going performance feedback (when role includes direct report)

QUALIFICATIONS:

Must-have:

Minimum of 10 years of marketing experience.
At least 3-5 years in a client-facing services role in an agency environment
Minimum 3 years of people management experience
Experience working on large consumer-facing brands
Expert at storytelling and building impactful and influential strategy and creative concept presentations.
Strong understanding of strategic marketing and business principles
Strong understanding of the current media landscape and understand how to apply that understanding to holistic and integrated solutions for brands.
Extensive hands-on experience in the ever-changing digital landscape
Proven success leading team-based projects
Self-motivated with quantifiable success in marketing and/or retaining and growing brand and/or client portfolios.
Strong planning and organizational skills: time-management, working to critical paths, budgeting, delegating, facilitating meetings, multi-tasking, attention to detail, follow up, etc.
Love building relationships and getting to know clients

Nice-to-have:

Client-side experience an asset, particularly Tier 1 CPG
Planning experience a significant asset

Apply About employer

More about this job

Responsibilities

The Account Director owns and leads the overarching client relationship, ensuring the delivery of active projects and forward-planning initiatives. They are responsible for driving agency growth by identifying new opportunities and maintaining profitable client partnerships.

Requirements

Candidates must have a minimum of 10 years of marketing experience, including 3-5 years in an agency client-facing role and 3 years of people management. Strong strategic thinking, digital landscape expertise, and proven success in leading team-based projects are essential.

Skills

Account management
Strategic planning
Integrated marketing
Budgeting
Project management
Team leadership
Mentoring
Digital marketing
Brand strategy
Presentation skills
Analytical thinking
Storytelling
Cross-functional collaboration
Marketing strategy
Client development

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Strategic Planning
Integrated Marketing
Digital Marketing
Brand Strategy
Budgeting
Project Management
Team Leadership
Mentoring
Marketing Strategy
Client Development
Full Funnel Marketing
CPG
Agency
Creative Strategy
Media Landscape
SOW
WBS
Client-facing
Stakeholder Management
Business Development
Marketing Investment
Consumer Brand Journey
Cross-functional Teams
Performance Feedback
Strategic Advisor
Accountable
Growth
Collaboration

Report this job