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Diamond Property Services

Front Desk Concierge

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: At least 2 years of concierge and security experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Job description:

Job Overview

This is a full-time, on-site role for a Front Desk Concierge based in the Greater Toronto Area, Canada. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.

Duties

Manage access control by verifying identities of visitors, contractors, and staff using CCTV systems and manual checks
Conduct surveillance activities with CCTV cameras to monitor premises continuously for suspicious activity or security breaches
Respond promptly to security incidents or emergencies, coordinating with law enforcement or emergency services as necessary
Implement conflict management strategies to de-escalate tense situations calmly and professionally
Perform regular patrols of the facility to identify potential hazards or security vulnerabilities
Maintain detailed logs of daily activities, incident reports, and access records to ensure accurate documentation

Qualifications

Strong customer service and communication skills, with the ability to interact professionally and courteously with residents, visitors, and team members
Knowledge of receptionist duties and professional phone etiquette
Competent in computer literacy, with proficiency in basic office software applications
Excellent organizational skills, attention to detail, and time management
Experience in property management or a similar role is an asset
At least 2 years of concierge and security experience
Holds a valid security licence
Eligible to work in Canada
Available to work overnight and weekend shifts when required

Diamond offers benefits including 80% dental and vision coverage after a 3-month probation period, along with opportunities for growth.

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More about this job

Responsibilities

The concierge manages access control, monitors security systems, and conducts surveillance to ensure the safety of the premises. They also maintain detailed logs of daily activities and respond promptly to security incidents or emergencies.

Requirements

Candidates must have at least 2 years of concierge and security experience and hold a valid security licence. Proficiency in computer software and strong customer service skills are also required.

Skills

Customer service
Communication skills
Receptionist duties
Phone etiquette
Computer literacy
Office software
Organizational skills
Attention to detail
Time management
Property management
Security
Access control
CCTV monitoring
Conflict management
Emergency response

Benefits

Dental coverage
Vision coverage
Opportunities for growth

Visa sponsorship

Not detected in the job text

Keywords

Concierge
Security
Access control
CCTV
Surveillance
Property management
Customer service
Incident reporting
Emergency response
Conflict management
Security licence
Office software
Patrols
Receptionist

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