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Diamond Property Services

Security Front Desk Supervisor

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 3 years experience in security operations, with at least 1 year in a supervisory role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Diamond Property Services, a leading company in the Security industry, is seeking a highly motivated and experienced Security Front Desk Supervisor to join our dynamic team. The ideal candidate will play a crucial role in maintaining the safety and security of our clients' properties by overseeing front desk operations and ensuring the highest standards of security protocols are adhered to. This position demands strong leadership skills, excellent communication abilities, and a sharp eye for detail, as the supervisor will be responsible for managing security personnel, coordinating with various departments, and handling emergency situations effectively. Joining Diamond Property Services means becoming part of a dedicated team committed to providing exceptional security solutions, fostering a safe environment, and delivering outstanding customer service. If you are passionate about security, have a proactive approach to problem-solving, and aspire to grow within a reputable organization, this opportunity is perfect for you. We encourage candidates with a solid background in security management and front desk operations to apply and take the next step in their career with Diamond Property Services.

Responsibilities

Supervise day-to-day front desk security operations and personnel to ensure effective coverage and response.
Manage scheduling and attendance of front desk security staff to maintain optimal staffing levels.
Coordinate with clients and internal departments for security needs and incident reporting.
Conduct routine inspections and monitor access control to prevent unauthorized entry.
Train and mentor security staff, promoting professional development and adherence to protocols.
Respond promptly to emergencies and coordinate with law enforcement or emergency services as necessary.
Maintain accurate records and prepare reports related to security incidents and daily activities.

Minimum of 3 years experience in security operations, with at least 1 year in a supervisory role.
Strong knowledge of security protocols, access control systems, and emergency response procedures.
Excellent verbal and written communication skills to interact effectively with clients and team members.
Ability to remain calm under pressure and handle high-stress situations professionally.
Proficient in using security management software and related technology.
Demonstrated leadership abilities and experience in team management and training.
High school diploma or equivalent; additional certifications in security or investigations are preferred.

Diamond offers benefits including 80% dental and vision coverage after a 3-month probation period, along with opportunities for growth.

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More about this job

Responsibilities

The supervisor will manage daily front desk security operations, personnel scheduling, and incident reporting. They are also responsible for training staff, monitoring access control, and coordinating emergency responses.

Requirements

Candidates must have at least 3 years of experience in security operations, including at least 1 year in a supervisory role. Proficiency in security management software and strong communication skills are required.

Skills

Security management
Front desk operations
Leadership
Communication
Access control systems
Emergency response
Staff scheduling
Incident reporting
Team mentoring
Security protocols
Problem-solving
Security software

Benefits

Dental coverage
Vision coverage
Opportunities for growth

Visa sponsorship

Not detected in the job text

Keywords

Security
Front Desk
Supervisor
Access Control
Emergency Response
Staff Management
Incident Reporting
Security Protocols
Scheduling
Training
Mentoring
Security Software
Property Services
Safety
Customer Service

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