Find work in Canada.

324,895 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
Temporary HR Generalist (14 Months)
The Corporation of the Town of Ajax
Ajax, ON · Town Hall
Full-time
…client groups across the organization. Acting as a trusted advisor and primary HR contact, the position partners with leaders and employees to deliver guidance and solutions on a wide range…
Added just now
Senior Client Manager
State Street
Toronto, ON
Full-time
…our clients within Charles River; and serving as a trusted advisor and direct point of contact for the…
Added 15 mins ago
Customer Success Manager
Airbus
Waterloo, ON
Full-time
Being the trusted advisor for the customer during the run-mode, supporting requests, escalations and overall health.
Added 30 mins ago
Principal, Cloud Strategy & Autonomous Enterprise
Intact
Montreal, QC
Full-time
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Added 45 mins ago
Senior Manager - Third-Party Risk Management
KPMG
ON · Toronto, Ontario
Full-time
Serve as a trusted advisor to senior client executives, translating regulatory, operational, technology, and business priorities into pragmatic TPRM strategies and transformation roadmaps.
Added 1 hour ago
(Senior) Director, Credit Execution - Tech & Innovation
National Bank of Canada
Toronto, ON
Full-time
trusted advisor to companies that are transforming the world and to support
Added 1 hour ago
Account Executive, Public Sector
Salesforce Partner Canada
Toronto, ON
Full-time
Our Canadian Public Sector team is seeking a Core Account Executive with a proven track record of selling enterprise software across Canada. Customers include Provincial Ministries and…
Added 7 hours ago
Account Executive, Public Sector
Salesforce
Toronto, ON · Canada - Toronto
Full-time
Our Canadian Public Sector team is seeking a Core Account Executive with a proven track record of selling enterprise software across Canada. Customers include Provincial Ministries and…
Added 7 hours ago
Branch Operations Manager
Royal Bank of Canada
Newmarket, ON
Full-time
…and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch…
Added 9 hours ago
Senior Sales Rep
DMC Recruitment Group
Vancouver, BC
Full-time
…key industry stakeholders. This individual will focus on both account management and new business development while acting as a trusted advisor to customers in the residential and…
Added 9 hours ago
Senior Advisor, Procurement
VIA HFR - VIA TGF Inc
Ottawa, ON · Montreal, QC
Would you like to take on a stimulating, high-impact challenge? We are looking for a Senior Advisor, Procurement.
Added 10 hours ago
Account Manager - Globalia Sales
SmartBug Media
Saint-Lambert, QC
Full-time
You will act as both a strategic advisor and a business developer, ensuring existing partnerships continue to grow while maximizing the potential of every account.
Added 10 hours ago
Branch Operations Manager
RBC Dominion Securities
Newmarket, ON
Full-time
…and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch…
Added 10 hours ago
Project Delivery Manager, Building Renewals
OMICRON CANADA INC.
Vancouver, BC
$110,000 to $150,000 CAD / year
Serve as the primary point of contact and trusted advisor for key clients
Added 11 hours ago
Bilingual Care Team Advisor
Field Trip Health Canada
Toronto, ON
Full-time
We are hiring a Bilingual Care Team Advisor to support prospective clients across Canada, including our French-speaking clients in Quebec. This role is ideal for someone early in their…
Added 11 hours ago
Branch Operations Manager
RBC
Newmarket, ON
Full-time
…and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch…
Added 11 hours ago
Member Experience Advisor - Hinton Branch
Servus Credit Union
Hinton, AB
Part-time
We are hiring for a Part-Time Member Experience Advisor to join our team in the Hinton branch!
Added 11 hours ago
Customer Success Specialist- French
IMDEX
Calgary, AB
$88,000 to $124,000 CAD / year
Full-time
Serve as a trusted advisor and support customers throughout their lifecycle.
Added 12 hours ago
Account Manager - Commercial Insurance
Westland Insurance Group Ltd.
Calgary, AB
Full-time
As a Commercial Account Manager, you're a trusted advisor, who owns and supports client relationships and understands their business needs in order to provide effective insurance solutions.
Added 12 hours ago
Account Manager - Commercial Insurance
Westland Insurance Group Ltd.
Calgary, AB
Full-time
As a Commercial Account Manager, you're a trusted advisor, who owns and supports client relationships and understands their business needs in order to provide effective insurance solutions.
Added 12 hours ago
Customer Success Specialist- French
Krux Analytics
Calgary, AB
Full-time
Serve as a trusted advisor and support customers throughout their lifecycle.
Added 12 hours ago
Senior Client Manager
State Street
Toronto, ON
Full-time
…our clients within Charles River; and serving as a trusted advisor and direct point of contact for the…
Added 12 hours ago
Client Advisor
RBC
Oakville, ON
Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 12 hours ago
Indigenous Relations Lead
Parsons Corporation
Kamloops, BC · Burnaby, BC
Full-time
You will serve as a senior advisor, client-facing Indigenous Relations lead, and functional manager. You will help clients and project teams navigate consultation and engagement…
Added 12 hours ago
Senior Account Executive, New Logo
Temporal Technologies
Remote, Canada
$154,000 to $192,500 CAD / year
Full-time · Remote
…are seeking a highly skilled and experienced Senior Strategic Account Executive to join our New Logo team and drive revenue within some of the largest and most complex enterprise…

Diamond

Account Director

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Who is Diamond?

We’re a strategic, creative-led group of people working hand in hand to solve problems for some really great brands – among other things. We don’t follow any set of rules. In fact, we’re constantly breaking them. We’re not afraid to take risks. Or to go all in. We go above and beyond what’s asked. And are never satisfied. We always look ahead – changing as the industry changes. We love problems above channels. Insights above fads. And creativity above all else. Sound like you? Join us.

Some of the things we do:

Social Media + Digital + Content + Experiential + Events + Activations + Promotions + Design + Insights + Strategy + Brand. experiencediamond.com

ACCOUNT MANAGEMENT TEAM:

The Account Management team functions as our clients’ strategic advisors and partners. They represent our clients’ needs and build efficient cross-functional teams to deliver on all work flowing through the Agency to deliver against those needs. They are responsible for ensuring all the work aligns with the clients’ brand, objectives and budgets. They will work with all departments to ensure that client’s expectations are met and that the agency operates at profitable levels.The Accounts team works in close partnership with every department across Diamond, collaborating to ensure projects are delivered seamlessly and executed to the highest standard.

They are responsible for maintaining and growing the client relationship within the scope of each project and beyond. They are responsible for identifying new opportunities for the agency to pursue that will help drive bottom line growth. The Accounts Team is ultimately the function accountable for all aspects of the client experience throughout the entire project cycle.

POSITION SUMMARY:

The Account Director will own and lead the overarching client relationship on a defined portion of business, potentially with multiple clients across multiple categories/industries. They will be directly responsible for the ‘delivery’ of the active projects as well as be more forward planning focused initiatives. Through having a rich understanding of the client’s business and brand they are responsible for identifying opportunities to drive growth for the client and thus the agency.

IDEAL PROFILE:

You are by nature a collaborative, savvy integrated marketer who thrives on tackling business and brand challenges from a holistic perspective. You thrive on and have experience in full funnel marketing and potentially even have client slide experience to leverage. You have experience leading top brands towards getting the most value out of their marketing investment across all marketing channels. You have proven strength in analytical and strategic thinking. You understand the consumer brand journey across multiple touchpoints and how to best facilitate discussions internally and with clients so that sound marketing decisions can be made. Married with this is your ability to recognize strategically sound creative ideas with potential to deliver on your client’s objectives. You are able to build cross-functional teams to solve unique challenges and you are a proven leader capable of mentoring and growing the careers of your direct reports. Most importantly, you have a passion for building brands, big ideas and of course, creativity!

DETAILED RESPONSIBILITIES:

Client Relationship Management

Develop a trusted advisor relationship with clients and key stakeholders
Demonstrate confidence and industry expertise as the day-to-day voice of the Agency
Anticipate potential relationship or expectation issues, advising upper management in time to act proactively
Work with the GAD in the development of an annual Client Development Plan and produce monthly client forecasts

Project Orchestration and Execution

Ownership and accountability over program budgets and profitability
Lead the development of all client-facing presentations
Lead and/or support internal meetings with department heads to identify the right resources to address all client asks.
Lead and/or support developing project SOWs, budgets, WBS, Trackers, and Reports & Reconciliation
Ongoing organizing and setting clear expectations in regard to tasks and deliverables
Timely development of key client contact reports

Strategic Account Planning

Be an expert in your client’s business – key issues, opportunities, strategies
Working alongside your partners in strategy, facilitate the deconstruction of client brand and business challenges in order to develop actionable strategies that are then translated into actionable creative briefs.
Work closely with the Strategy and Creative teams to ensure strategically sound and powerful creative output.
Able to provide a range of alternatives for client and agency decision-making
Display marketing curiosity and willingness to push your own thinking and the agency’s work in new directions
Identify and support the organic development of incremental business with existing clients
Proactively elevates risks and works collaboratively with senior management to build solutions.
Lead, mentor and develop direct reports including providing clear on-going performance feedback (when role includes direct report)

QUALIFICATIONS:

Must-have:

Minimum of 10 years of marketing experience.
At least 3-5 years in a client-facing services role in an agency environment
Minimum 3 years of people management experience
Experience working on large consumer-facing brands
Expert at storytelling and building impactful and influential strategy and creative concept presentations.
Strong understanding of strategic marketing and business principles
Strong understanding of the current media landscape and understand how to apply that understanding to holistic and integrated solutions for brands.
Extensive hands-on experience in the ever-changing digital landscape
Proven success leading team-based projects
Self-motivated with quantifiable success in marketing and/or retaining and growing brand and/or client portfolios.
Strong planning and organizational skills: time-management, working to critical paths, budgeting, delegating, facilitating meetings, multi-tasking, attention to detail, follow up, etc.
Love building relationships and getting to know clients

Nice-to-have:

Client-side experience an asset, particularly Tier 1 CPG
Planning experience a significant asset

Apply About employer

More about this job

Responsibilities

Lead client relationships and oversee the delivery, budgets, and profitability of active projects, while coordinating cross-functional agency teams. Develop strategic account plans, identify growth opportunities, guide client-facing presentations, and mentor direct reports.

Requirements

Requires at least 10 years of marketing experience, including 3–5 years in a client-facing agency role and at least 3 years of people management. Candidates should have experience with large consumer brands, integrated and digital marketing, strategic presentations, team-based projects, and growing client portfolios.

Skills

Strategic Account Planning
Integrated Marketing
Marketing Strategy
Creative Strategy
Project Management
Budget Management
Profitability Management
Client Presentations
Storytelling
Team Leadership
People Management
Mentoring
Digital Marketing
Cross-Functional Collaboration
Business Development

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Development Plan
Integrated Marketing
Full-Funnel Marketing
Digital Marketing
Media Landscape
Brand Strategy
Creative Briefs
Creative Concepts
Consumer Brands
Project Budgets
Profitability
Statements Of Work
Work Breakdown Structure
Project Trackers
Reports And Reconciliation
Client Presentations
Strategic Planning
Business Development
Cross-Functional Teams
People Management
Experiential Marketing
Events
Promotions
Social Media
Content Marketing
Brand Activations

Report this job