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Added 24 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 24 mins ago
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the general supervision of the Director, Animal Resources Division (ARD), the incumbent is responsible for the management of the research animal facilities at the Montreal General…
Added 24 mins ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…patients. Under the immediate supervision of the CVIS Research Director and the CVIS Clinical Research Manager, the incumbent will be directly involved in several PI-Initiated and industry…
Added 24 mins ago
Manager, Brand Activations
MKTG
Toronto, ON
Full-time
Project Management: Lead the successful execution of client projects by working with your team and adhering to the project management process, from brainstorming to execution and post event…
Added 53 mins ago
Adjudication Manager
Information and Privacy Commissioner of Ontario
Toronto, ON
Full-time
Under the general direction of the Director of Adjudication, you will lead, guide and direct adjudicators on:
Added 54 mins ago
Agile Delivery Lead
Sanofi
Toronto, ON
Full-time
Experience with Agile project management tools (e.g., Jira, Confluence)
Added 54 mins ago
Executive Assistant
Independent Electricity System Operator
Canada
High-level support and assistance to the Senior Director, including calendar management, prioritization of meetings and deliverables, coordination of deliverables with direct reports,…
Added 54 mins ago
PROJECT MANAGER
City of Toronto
Toronto, ON
Success in this role requires disciplined project coordination, collaborative problem solving, sound judgment, strong relationship management and a relentless focus on delivery.
Added 1 hour ago
Finance Director
GoodWork.ca
Temiskaming Shores, ON
Full-time
The Keepers of the Circle Finance Director will provide strategic leadership, stewardship, and oversight of all financial operations for our Indigenous led, not-for-profit organization.
Added 1 hour ago
Project Director
GoodWork.ca
Bowen Island, BC
Full-time
The Project Director (PD) is responsible for leading the success and growth of the MSI, in alignment with the MSI’s Strategic Plan. The PD develops and oversees maintenance of the MSI’s…
Added 1 hour ago
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
Full-time
Certification in Patient Safety or completion of a Project Management Program considered an asset
Added 1 hour ago
Research Coordinator, Department of Medicine
University of Calgary
Calgary, AB
Full-time
This position reports to the Medical Director and requires high-level interaction with a wide variety of stakeholders, both within the University of Calgary (i.e., CHREB, legal contracts,…
Added 2 hours ago
Principal Strategic Deal Maker
Capgemini Engineering
Mississauga, ON
Full-time
Capgemini is looking for a high-touch, passionate and self-motivated Senior Director with 10+ years of Management Consulting or Utilities Industry leadership experience focused on defining…
Added 2 hours ago
Associate Director
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 2 hours ago
Associate Director
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 2 hours ago
Associate Director
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 2 hours ago
Creative Services Manager
UBC Properties Trust
Vancouver, BC
$75,000 to $85,000 CAD / year
Full-time
Reporting to the Director of Marketing, the Creative Services Manager maintains and applies UBC Properties Trust’s brands and leads the production, governance, and delivery of branded…
Added 2 hours ago
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 2 hours ago
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 2 hours ago
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 2 hours ago
Manager, Varsity Operations
University of British Columbia
Vancouver, BC · UBCV | War Memorial Gymnasium (MGYM)
$8,087.08 to $12,117.08 CAD / month
Full-time
…Operations program and is also responsible for the strategic management and advancement of the unit. This position works closely and collaboratively with other programs such as the…
Added 2 hours ago
Manager, Supply Chain & Innovation
IMAX
Mississauga, ON · Sheridan Park
Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 2 hours ago
Senior Advisor, Procurement
VIA HFR - VIA TGF Inc
Ottawa, ON · Montreal, QC
At Alto, we are actively contributing to the transformation of Canada's future with our high-speed train project connecting Quebec City and Toronto. With the support of the Government of…
Added 2 hours ago
Co-ops & Local Economies Program Manager
Vancity
Vancouver, BC
Full-time
Strong project management skills with the ability to manage multiple priorities and initiatives simultaneously
Added 2 hours ago
Affordable Housing Program Manager
Vancity
Vancouver, BC
Full-time
This is a Full-time, Permanent role based at our Vancity head office and will report directly to the Director, Co-Ops and Local Economy. While this position provides a hybrid work…

Diamond

Account Director

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Who is Diamond?

We’re a strategic, creative-led group of people working hand in hand to solve problems for some really great brands – among other things. We don’t follow any set of rules. In fact, we’re constantly breaking them. We’re not afraid to take risks. Or to go all in. We go above and beyond what’s asked. And are never satisfied. We always look ahead – changing as the industry changes. We love problems above channels. Insights above fads. And creativity above all else. Sound like you? Join us.

Some of the things we do:

Social Media + Digital + Content + Experiential + Events + Activations + Promotions + Design + Insights + Strategy + Brand. experiencediamond.com

ACCOUNT MANAGEMENT TEAM:

The Account Management team functions as our clients’ strategic advisors and partners. They represent our clients’ needs and build efficient cross-functional teams to deliver on all work flowing through the Agency to deliver against those needs. They are responsible for ensuring all the work aligns with the clients’ brand, objectives and budgets. They will work with all departments to ensure that client’s expectations are met and that the agency operates at profitable levels.The Accounts team works in close partnership with every department across Diamond, collaborating to ensure projects are delivered seamlessly and executed to the highest standard.

They are responsible for maintaining and growing the client relationship within the scope of each project and beyond. They are responsible for identifying new opportunities for the agency to pursue that will help drive bottom line growth. The Accounts Team is ultimately the function accountable for all aspects of the client experience throughout the entire project cycle.

POSITION SUMMARY:

The Account Director will own and lead the overarching client relationship on a defined portion of business, potentially with multiple clients across multiple categories/industries. They will be directly responsible for the ‘delivery’ of the active projects as well as be more forward planning focused initiatives. Through having a rich understanding of the client’s business and brand they are responsible for identifying opportunities to drive growth for the client and thus the agency.

IDEAL PROFILE:

You are by nature a collaborative, savvy integrated marketer who thrives on tackling business and brand challenges from a holistic perspective. You thrive on and have experience in full funnel marketing and potentially even have client slide experience to leverage. You have experience leading top brands towards getting the most value out of their marketing investment across all marketing channels. You have proven strength in analytical and strategic thinking. You understand the consumer brand journey across multiple touchpoints and how to best facilitate discussions internally and with clients so that sound marketing decisions can be made. Married with this is your ability to recognize strategically sound creative ideas with potential to deliver on your client’s objectives. You are able to build cross-functional teams to solve unique challenges and you are a proven leader capable of mentoring and growing the careers of your direct reports. Most importantly, you have a passion for building brands, big ideas and of course, creativity!

DETAILED RESPONSIBILITIES:

Client Relationship Management

Develop a trusted advisor relationship with clients and key stakeholders
Demonstrate confidence and industry expertise as the day-to-day voice of the Agency
Anticipate potential relationship or expectation issues, advising upper management in time to act proactively
Work with the GAD in the development of an annual Client Development Plan and produce monthly client forecasts

Project Orchestration and Execution

Ownership and accountability over program budgets and profitability
Lead the development of all client-facing presentations
Lead and/or support internal meetings with department heads to identify the right resources to address all client asks.
Lead and/or support developing project SOWs, budgets, WBS, Trackers, and Reports & Reconciliation
Ongoing organizing and setting clear expectations in regard to tasks and deliverables
Timely development of key client contact reports

Strategic Account Planning

Be an expert in your client’s business – key issues, opportunities, strategies
Working alongside your partners in strategy, facilitate the deconstruction of client brand and business challenges in order to develop actionable strategies that are then translated into actionable creative briefs.
Work closely with the Strategy and Creative teams to ensure strategically sound and powerful creative output.
Able to provide a range of alternatives for client and agency decision-making
Display marketing curiosity and willingness to push your own thinking and the agency’s work in new directions
Identify and support the organic development of incremental business with existing clients
Proactively elevates risks and works collaboratively with senior management to build solutions.
Lead, mentor and develop direct reports including providing clear on-going performance feedback (when role includes direct report)

QUALIFICATIONS:

Must-have:

Minimum of 10 years of marketing experience.
At least 3-5 years in a client-facing services role in an agency environment
Minimum 3 years of people management experience
Experience working on large consumer-facing brands
Expert at storytelling and building impactful and influential strategy and creative concept presentations.
Strong understanding of strategic marketing and business principles
Strong understanding of the current media landscape and understand how to apply that understanding to holistic and integrated solutions for brands.
Extensive hands-on experience in the ever-changing digital landscape
Proven success leading team-based projects
Self-motivated with quantifiable success in marketing and/or retaining and growing brand and/or client portfolios.
Strong planning and organizational skills: time-management, working to critical paths, budgeting, delegating, facilitating meetings, multi-tasking, attention to detail, follow up, etc.
Love building relationships and getting to know clients

Nice-to-have:

Client-side experience an asset, particularly Tier 1 CPG
Planning experience a significant asset

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More about this job

Responsibilities

Lead client relationships and oversee the delivery, budgets, and profitability of active projects, while coordinating cross-functional agency teams. Develop strategic account plans, identify growth opportunities, guide client-facing presentations, and mentor direct reports.

Requirements

Requires at least 10 years of marketing experience, including 3–5 years in a client-facing agency role and at least 3 years of people management. Candidates should have experience with large consumer brands, integrated and digital marketing, strategic presentations, team-based projects, and growing client portfolios.

Skills

Strategic Account Planning
Integrated Marketing
Marketing Strategy
Creative Strategy
Project Management
Budget Management
Profitability Management
Client Presentations
Storytelling
Team Leadership
People Management
Mentoring
Digital Marketing
Cross-Functional Collaboration
Business Development

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Development Plan
Integrated Marketing
Full-Funnel Marketing
Digital Marketing
Media Landscape
Brand Strategy
Creative Briefs
Creative Concepts
Consumer Brands
Project Budgets
Profitability
Statements Of Work
Work Breakdown Structure
Project Trackers
Reports And Reconciliation
Client Presentations
Strategic Planning
Business Development
Cross-Functional Teams
People Management
Experiential Marketing
Events
Promotions
Social Media
Content Marketing
Brand Activations

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