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Added 6 days ago
Senior Account Director
Robert Half
Toronto, ON
$140,000 to $170,000 CAD / year
Full-time
Senior Account Director, Retail & Commercial Operations
Added 15 days ago
Senior Account Director, Health & Wellness
Zeno Group Canada
Toronto, ON
Full-time
As a Senior Account Director, Health & Wellness at Zeno Group, you will lead integrated communications programs across biotech, consumer health, medical devices and other areas of…
Added 16 days ago
Senior Account Director, Health & Wellness
Zeno Group
Toronto, ON
Full-time
As a Senior Account Director, Health & Wellness at Zeno Group, you will lead integrated communications programs across biotech, consumer health, medical devices and other areas of…
Added 27 days ago
Senior Account Director
Omnicom Health
Toronto, ON
Full-time
The Senior Account Director is the senior business partner for assigned pharmaceutical clients, responsible for driving business growth, leading integrated teams, and delivering exceptional…
Added 1 month ago
Senior Director - Canada, Account Management
CBRE
Toronto, ON
Full-time
CBRE is actively recruiting for a Senior Director for Canada Account Management, due to a recent internal promotion. As a CBRE Senior Director supporting the Account Management business…
Added 27 days ago
Senior Account Director
Adelphi Group
Toronto, ON
Full-time
The Senior Account Director is the senior business partner for assigned pharmaceutical clients, responsible for driving business growth, leading integrated teams, and delivering exceptional…
Added 3 months ago
Senior Account Director (Hybrid)
AXON
Toronto, Ontario
…programs that create meaningful impact? AXON is looking for a Senior Account Director to lead integrated client accounts, shape strategic communications initiatives, and help drive the…
Added 1 month ago
Sales Lead - Data & AI Services, Canada
Accenture
Toronto, Ontario · Montreal, Quebec
Full-time
…consultative selling environments. You are comfortable engaging senior client executives while working hands-on with pursuit teams to shape, position, and close…
Added 2 hours ago
Senior Manager, Client Experience & Commercial Support
National Bank of Canada
Edmonton, AB
Full-time
…business partners, and frontline teams. You will report to the Senior Director of the sector. Our team stands out through its ability to transform ways of working, simplify processes, and…
Added 13 hours ago
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
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Added 13 hours ago
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Part-time
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Added 17 hours ago
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Added 20 hours ago
CAREERS
Cameron Stephens
Toronto, ON
Full-time
We are seeking an experienced and entrepreneurial Senior Director, CMHC Securitization to lead Cameron Stephens’ CMHC-insured securitization function. This individual will be responsible…
Added 22 hours ago
Director of Sales,Trade & Designer Relations
Atriani Interiors
Toronto, ON
Full-time
Director of Sales, Trade & Designer Relations
Added 23 hours ago
Director of Business Development
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Toronto, ON · Greater Toronto Area, Canada
Contract
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Added 1 day ago
Murex Expert
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Added 1 day ago
ASL Consultant and Deaf Role Model
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Mentorship with senior early interventionists (if applicable)
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Director of Advocacy - Neighborhood Legal Services
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The Director of Advocacy is a senior leadership position responsible for ensuring the delivery of high-quality, client-centered legal services throughout the organization. Working closely…
Added 17 days ago
Senior Manager, SDM eCommerce Fulfillment (20 month contract)
Loblaw Companies Limited
Toronto, ON
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Reports to: Sr. Director, eCommerce Operations & Continuous Improvement
Added 11 days ago
Territory Manager, Commercial Insurance
BrokerLink
Cambridge, ON · Chatham-Kent, ON · Guelph, ON · Hamilton, ON · Kitchener, ON · London, ON · Niagara Falls, ON · Sarnia, ON · St. Catharines, ON · Windsor, ON
Full-time
- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more
Added 18 days ago
Director- Atlantic (NB, NS, PEI)
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Reporting into Director of National Accounts and directly managing 4 Account Managers
Added 4 days ago
Director, Engineering Research Partnerships
University of Waterloo
Waterloo, ON · Carl A. Pollock Hall
Full-time
…industry collaborations and partnership grant opportunities. The Director serves a vital end-to-end function in the growth, promotion, advancement, and management of engineering innovation…
Added 4 days ago
Manager, Partnership Development
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
Full-time
…bar for creativity and strategic delivery. Reporting to the Senior Director, Global Partnerships, this revenue-generating role will focus on identifying, developing, negotiating, and…
Added 2 days ago
Associate Director, Pension Benefits and Policy
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$103,000 to $153,000 CAD / year
Full-time
Reporting directly to the Senior Director, Pension Design & Strategy, the Associate Director, Pension Benefits & Policy will work closely with the Pension Benefits & Policy team and across…
Added 4 days ago
Associate Director, Enterprise Communications
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$103,000 to $153,000 CAD / year
Full-time
…$2,500 per year, parental leave top-up, and a health spending…

Diamond

Group Account Director

Toronto, ON, M9B 1H7, Canada

Job type: Full-time
Experience: 15+ years of progressive agency experience is required, ideally within a leading multinational advertising or integrated marketing agency, managing large Tier 1 consumer brands.
Posting language: English
Posted: Jul 27, 2026

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Original job description

ACCOUNT MANAGEMENT TEAM:

The Account Management team functions as our clients’ strategic advisors and partners. They represent our clients’ needs and build efficient cross-functional teams to deliver on all work flowing through the Agency to deliver against those needs. They are responsible for ensuring all the work aligns with the clients’ brand, objectives and budgets. They will work with all departments to ensure that client’s expectations are met and that the agency operates at profitable levels.The Accounts team works in close partnership with every department across Diamond, collaborating to ensure projects are delivered seamlessly and executed to the highest standard.

They are responsible for maintaining and growing the client relationship within the scope of each project and beyond. They are responsible for identifying new opportunities for the agency to pursue that will help drive bottom line growth. The Accounts Team is ultimately the function accountable for all aspects of the client experience throughout the entire project cycle.

POSITION SUMMARY:

As a Group Account Director, you will be accountable for leading a significant portfolio of business and serving as the senior strategic advisor to multiple client partners. This is a leadership role for an experienced agency professional who has built their career within a leading multinational advertising or integrated marketing agency, managing complex, Tier 1 consumer brands and high-performing client teams.

We're looking for a digitally fluent marketing leader who combines the strategic rigor of a traditional advertising professional with a deep understanding of today's connected marketing ecosystem. You naturally think in customer journeys rather than channels and are equally comfortable leading conversations around brand strategy, digital experiences, CRM, CX, agile delivery, data, analytics and optimization. We're seeking someone who can seamlessly integrate experiential into broader marketing ecosystems and help clients maximize the effectiveness of their investment across every consumer touchpoint.

You are a collaborative, commercially minded leader who thrives on solving business and brand challenges through integrated thinking. You bring strong strategic and analytical capabilities, know how to translate insights into action, and have a proven ability to build trusted client relationships while leading cross-functional agency teams to deliver exceptional work.

QUALIFICATIONS:

Must-have:

15+ years of progressive agency experience is required, ideally within a leading multinational advertising or integrated marketing agency, managing large Tier 1 consumer brands. Agency experience is mandatory.
Currently operating as a Group Account Director (or equivalent senior client leadership role) with responsibility for leading complex, integrated client portfolios.
Demonstrated understanding of customer journey planning and how channels work together to deliver business outcomes.
Digitally fluent with experience leading integrated marketing programs spanning brand, digital products, CRM, customer experience (CX), data, analytics and agile delivery.
Extensive experience leading integrated digital marketing initiatives and partnering with digital, strategy, analytics, technology and creative teams.
Experience working on large consumer-facing brands
Exceptional understanding of strategic marketing and business principles
Expert at storytelling and building impactful and influential strategy and creative concept presentations.
Strong understanding of the current media landscape and understand how to apply that understanding to holistic and integrated solutions for brands.
Proven success leading team-based projects
Self-motivated with quantifiable success in marketing and/or retaining and growing brand and/or client portfolios.
Strong planning and organizational skills: time-management, working to critical paths, budgeting, delegating, facilitating meetings, multi-tasking, attention to detail, follow up, etc.
Love building relationships and getting to know clients

Nice-to-have:

Client-side experience a significant asset, particularly Tier 1 CPG or in the Financial Industry
Planning experience a significant asset

Working within, and managing a retainer-based billing model

DETAILED RESPONSIBILITIES:

Client Relationship Management

Act as the senior integrated marketing advisor to clients, connecting brand strategy, digital experiences, CX, analytics and experiential marketing into cohesive business solutions.
Demonstrate confidence and industry expertise as a senior Agency leader
Be an expert in your client’s business – key issues, opportunities, strategies
Develop a trusted advisor relationship with clients and key stakeholders
Challenge the status quo for the best results for the agency and the client
Accountable for delivering the Client Development Plan

Analytic, Strategic and Planning Abilities

Support the development and establishment of Agency best practices
Develop tailored frameworks and processes to address business challenges based on the client, opportunity, and desired outcome.
Facilitate the deconstruction of client brand and business challenges in order to develop actionable strategies that are then translated into actionable creative briefs.
Work closely with the Strategy & Creative teams to ensure strategically sound and powerful creative output.
Identify and support the organic development of incremental business within existing client portfolios

Staff and Project Leadership

Build, lead, and develop a high-performing Account team by providing strategic direction, mentorship, performance coaching, and opportunities for professional growth.
Work collaboratively with project team and provide valuable feedback at each critical juncture point of a project to ensure delivery to Diamond standards (eg. project kick-off, creative brief, concept & creative development and presentation, final wrap reports)
Oversee the development of all key client-facing presentations
Ownership and accountability over program budgets and profitability
Lead, mentor and develop direct reports including providing clear on-going performance feedback

Does this sound like you? Are you ready for the next challenge in your career? Are you looking to become a team member in an amazing experiential marketing company? Talented candidates that are in search of a new challenge are encouraged to apply. We truly appreciate everyone’s interest but only those selected for an interview will be contacted. We offer a competitive compensation package with enviable benefits.

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More about this job

Responsibilities

Lead a significant portfolio of Tier 1 consumer brands as a senior strategic advisor, integrating brand strategy, digital experiences, and analytics into cohesive business solutions. Manage and develop high-performing account teams while ensuring project profitability and the growth of client relationships.

Requirements

Requires 15+ years of progressive agency experience managing large consumer brands and a proven track record in senior client leadership roles. Must be digitally fluent with expertise in customer journey planning and integrated marketing programs.

Skills

Account Management
Strategic Planning
Digital Marketing
Customer Journey Mapping
CRM
Customer Experience (CX)
Data Analytics
Agile Delivery
Brand Strategy
Budget Management
Team Leadership
Storytelling
Integrated Marketing
Portfolio Management
Experiential Marketing

Benefits

Enviable Benefits

Visa sponsorship

Not detected in the job text

Keywords

Tier 1 Brands
Integrated Marketing
Customer Journey
CRM
CX
Agile Delivery
Data Analytics
Experiential Marketing
Brand Strategy
Client Development Plan
Account Management
Digital Ecosystem
Portfolio Growth
Creative Briefs
Media Landscape
Retainer-based Billing
CPG
Financial Industry
Storytelling
Cross-functional Leadership

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