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Added 13 mins ago
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Didero

Senior Forward Deployed Engineer

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 6+ years of professional software engineering experience with strong backend expertise.
Posting language: English
Posted: Nov 5, 2026

Original job description

At Didero, we’re building the autonomous supply chain, starting with agentic supplier management.

Global trade has never been more complex or more critical. Teams are underwater, reacting to a flood of challenges - from geopolitical risk to tariffs. Didero helps by automating time-intensive workflows with AI agents, deploying cutting-edge technology into one of the world’s most vital domains.

We’re backed by some of the world’s best venture funds and leading figures across AI, supply chain, and enterprise software.

About The Role

We are looking for a Senior Forward Deployed Engineer to join our team. This role is ideal for a technically strong, customer-facing engineer who can understand complex customer operations, question requirements, design scalable solutions, and build the systems needed to deploy Didero successfully.

You will work directly with our enterprise and strategic customers to understand their end-to-end procurement and operations workflows including ERP integrations, data pipelines, workflow automation, supplier communication flows, reporting, and custom deployment needs. You will translate messy real-world processes into reliable, maintainable technical systems.

This is a hands-on engineering role. You will build backend systems, integrations, APIs, data pipelines, and workflow automations using the best technical approach for the problem. While our core platform is built with Django, we care more about solving customer problems than using any single technology. You'll use the right tools and technologies for each integration or deployment.

You will work with systems such as NetSuite, SAP, Microsoft Business Central, Zip, and other procurement, ERP, finance, and operational platforms. You will also partner closely with Product, Engineering, Customer Success, and Forward Deployed teams to ensure customer deployments are scalable and aligned with our product direction.

We are looking for someone who is not just an implementer. The right person is a systems thinker who asks why, challenges assumptions, pushes back on unclear requirements, and helps customers arrive at better solutions.

Please Note: This is a hybrid role based in NYC and may involve occasional on-site work with customers, approximately 1-2 per month, to support discovery sessions, technical workshops, and deployment phases.

What You’ll Do

Work directly with customers to understand their procurement, finance, ERP, and operational workflows.
Question and clarify customer requirements, identifying the underlying business need rather than blindly implementing requests.
Design and build integrations with ERP, procurement, finance, and operational systems.
Build backend services, APIs, data pipelines, workflow automations, and customer-specific technical solutions.
Translate ambiguous customer processes into structured, scalable system designs.
Partner with Product and Engineering to identify repeatable patterns that should become part of the core platform.
Debug complex integration issues across customer systems, third-party APIs, data models, and internal services.
Support customer discovery, deployment planning, and technical implementation.
Help define best practices for forward-deployed engineering, customer pipelines, and integration architecture.

You’ll be successful in this role if you…

Thrive in ambiguity and make steady progress without perfectly defined requirements.
Think in systems, connecting customer workflows, data, and software into scalable solutions.
Partner directly with customers to uncover root problems rather than simply implementing requests.
Challenge assumptions and refine requirements before writing code.
Exercise strong engineering judgment, knowing when to build custom solutions, create reusable abstractions, or push back.
Balance customer-specific needs with long-term product thinking by identifying repeatable patterns.
Debug complex integration and distributed systems problems methodically.
Communicate clearly with technical and non-technical stakeholders alike.

Qualifications

6+ years of professional software engineering experience with strong backend expertise.
Strong experience building backend services using Python and/or Django (or comparable backend technologies).
Experience designing and building integrations with external systems, APIs, enterprise software, or data pipelines.
Experience working directly with customers or cross-functional stakeholders to translate business requirements into technical solutions.
Strong understanding of distributed systems, API design, debugging, and systems architecture.
Excellent communication and problem-solving skills.

Bonus Points For:

Experience working in Forward Deployed Engineering, Solutions Engineering, or Implementation Engineering.
Prior experience integrating multiple ERP systems.
Familiarity with SAP OData services, NetSuite SuiteTalk/SuiteScript, Microsoft Business Central APIs.
Experience with async processing (Celery, Redis, RabbitMQ) for large data sync jobs.
Familiarity with Docker, cloud deployment (AWS/Azure/GCP).
Knowledge of financial/accounting workflows and supply chain processes.

Tech Stack

Django

Python
React
TypeScript

What we value at Didero

We go beyond OTIF. We’re obsessed with our customers and go above and beyond to ensure we’re their top supplier. We work hard to earn and maintain their trust.
Own it. We own what we do. We stand behind the quality of our work and do the right thing, especially when it costs us.
Move fast. Learn faster. We have a strong bias to action and shorten the cycle by following our curiosity to improve as we go.
Be relentless. When one route closes, we find another.
Disagree, then commit. This is an open contest of ideas. We’re direct, but with respect. We’re decisive, and everyone commits because we win together.

What we offer:

Competitive compensation and equity
Medical, dental, and vision insurance
Memberships for One Medical, Talkspace, Teladoc, and Kindbody
Unlimited PTO - we trust you to take the time you need
Monthly wellness stipend via ClassPass
Tech equipment for your setup
Catered lunches (for those in the office)

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More about this job

Responsibilities

Work directly with enterprise customers to understand procurement, finance, ERP, and operational workflows, then design and build integrations, backend services, APIs, data pipelines, and workflow automations. Collaborate with Product, Engineering, and customer-facing teams to resolve complex deployment issues and turn repeatable customer needs into scalable platform capabilities.

Requirements

Requires at least 6 years of professional software engineering experience, strong backend expertise with Python and/or Django or comparable technologies, and experience building integrations, APIs, or data pipelines. Candidates should be comfortable translating customer requirements into technical solutions and bring strong knowledge of distributed systems, API design, debugging, systems architecture, communication, and problem-solving.

Skills

Backend Engineering
Python
Django
API Design
Systems Architecture
Distributed Systems
Systems Integration
Data Pipelines
Workflow Automation
ERP Integration
Customer Requirements Analysis
Technical Communication
Debugging
React
TypeScript
Cloud Deployment

Benefits

Competitive Compensation
Equity
Medical Insurance
Dental Insurance
Vision Insurance
One Medical Membership
Talkspace Membership
Teladoc Membership
Kindbody Membership
Unlimited Paid Time Off
Monthly Wellness Stipend
Tech Equipment
Catered Lunches

Visa sponsorship

Not detected in the job text

Keywords

Python
Django
React
TypeScript
ERP
NetSuite
SAP
Microsoft Business Central
Zip
SAP OData
NetSuite SuiteTalk
NetSuite SuiteScript
APIs
Backend Services
Data Pipelines
Workflow Automation
Distributed Systems
Systems Architecture
Celery
Redis
RabbitMQ
Docker
AWS
Azure
Google Cloud Platform
Procurement
Supply Chain
Financial Workflows
Customer Discovery
Forward Deployed Engineering

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