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Added 10 mins ago
Lab Technician - Chemistry
Wilfrid Laurier University
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Completes the NMR liquid helium fill with the Senior Lab Technician.
Added 10 mins ago
CNC Optical Technician (Weekend Shift)
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Brampton, ON
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Added 1 hour ago
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Senior Consultant - IFS Cloud FSM Functional
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Added 21 hours ago
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Added 21 hours ago
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Added 21 hours ago
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Added 22 hours ago
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Diebold Nixdorf

Senior Service Operations Security Technician- Locksmith

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Service Operations Security.
Posting language: English
Posted: Nov 2, 2026

Original job description

Provides on-site maintenance and repair services for DN customers. Performs services on assigned products including safes / chests, vaults, safe deposit boxes, after-hours depository, mechanical and electronic locks, general locksmithing, vacuum air tubes - including under-counter teller equipment - and security vestibules. Responds to service calls in an accurate and timely manner.

Responsibilities

Serves as a senior level Service Operations technician.
Works with customers and / or fellow team members to analyze complex problems and perform detailed needs assessments.
Performs advanced level service on various products, including safes / chests, vaults, safe deposit boxes, after-hours depository, mechanical and electronic locks, multivendor VAT systems, etc.
Provides technical guidance to help others resolve issues and determine the root cause, helping insure non-recurrence.
Leads by example with service call prioritization, call handling, call closure procedures and parts management.
Recommends and helps implement service and process improvement procedures.

Qualifications

Education or equivalent work experience required.
Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Service Operations Security.
Good business English skills (Written and spoken).
Hold a valid Locksmith License in the province.
The annual base salary range for this position is 70,000 to 81,120.
Actual compensation will depend on factors such as qualifications, skills, competencies, geographic location, and relevant experience. Certain roles may include additional components beyond base salary, such as incentive opportunities or other forms of variable compensation. Details of any such components will be discussed during the interview process and will be governed by the applicable plan documents.

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations

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More about this job

Responsibilities

Provide senior-level service operations and security technician support in a locksmith role. Help deliver secure, efficient services that support Diebold Nixdorf’s banking and retail customers.

Requirements

The posting does not specify formal education, certifications, or years of experience. The senior technician title indicates a need for substantial relevant service operations, security, or locksmithing experience.

Skills

Locksmithing
Security Operations
Service Operations
Customer Service
Troubleshooting
Technology Support

Visa sponsorship

Not detected in the job text

Keywords

Locksmith
Security Technician
Service Operations
Security Operations
Banking
Retail
Financial Institutions
Consumer Experiences
Digital Channels
Physical Channels
Automation
Digitization
Technology
Secure Services
Customer Service

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