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Added 1 hour ago
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Customer Experience Associate-HNB
TD
Hamilton, ON · Burlington, ON
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
T
Customer Experience Associate
TD
Campbell River, BC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
T
Customer Experience Associate - Cantonese and/or Mandarin Language Skills an Asset
TD
Vancouver, BC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
T
Quality Engineer II
TD
Toronto, ON
- Full-time
Added 1 hour ago
T
Customer Experience Associate
TD
Hamilton, ON · Ancaster, ON · London, ON
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
T
Modelling / Forecasting Senior Analyst (Quants)
TD
Toronto, ON
- Full-time
The position reports to Senior Manager, Retail Credit Risk, Model Validation
Added 1 hour ago
T
Customer Experience Associate
TD
AB
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
SM
Senior Project Manager
Solutions Metrix
Montreal, QC
- Full-time
Senior Project Manager - Financial Services Digital Transformation
Added 1 hour ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Abbotsford, BC
…Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career-minded individual who is focused on…
Added 1 hour ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Mission, BC
…Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career-minded individual who is focused on…
Added 2 hours ago
YG
Talent Acquisition Specialist
York Group
Edmonton, AB
- Full-time
…performers who think critically, move fast, and follow through. The success of our business depends on the willingness of our team to ditch antiquated ways of operating and adapt new…
Added 2 hours ago
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Senior Project Manager – Power Delivery
WSP
Quebec, QC
- Full-time
This opportunity offers a unique blend of project leadership, client engagement, and market development, supporting some of the region's most significant energy infrastructure initiatives.…
Added 2 hours ago
People Consultant
Stripe
Toronto, ON
One of the key drivers to our success is a committed and rigorous emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable…
Added 2 hours ago
B
Cleaner
BGIS
NL · St. John'S, NL
- Part-time
Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks…
Added 2 hours ago
AH
Branch Manager – Ottawa–Gatineau | Directeur ou directrice de succursale – Ottawa–Gatineau
A Hiring Company
Gatineau, QC
- Full-time
Ready to take the lead and show what you can build? Strathmore Landscape Management is looking for a driven Branch Manager to lead our Ottawa–Gatineau operations. This is your opportunity…
Added 2 hours ago
OE
Field Health & Safety Advisor
Obsidian Energy Ltd.
Peace River, AB
- Full-time
Obsidian Energy is seeking a passionate and motivated Field Health & Safety Advisor to join our team. Reporting to the Manager, Health & Safety and Supply Chain, this role requires an…
Added 2 hours ago
GT
Data Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $60 CAD / hour
- Contract
Define product objectives, success metrics, business outcomes, and value realization measures.
Added 2 hours ago
CG
Manager In Training - Mobilization
Compass Group Canada
Mississauga, ON
- Full-time
The Manager In Training Mobilization role is a position that is responsible for ensuring the day-to-day operations of new business units are set up for success, with all required access and…
Added 2 hours ago
PT
Leasing Director – Commercial Leasing (retail)
Panache Talent Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Our client is a major player in the commercial real estate sector, recognized for the management, development, and enhancement of high-traffic properties: shopping centers, mixed-use…
Added 2 hours ago
K
Business Manager
Klick
Toronto, ON
- Full-time
The Business Manager supports our project management and client success teams by maintaining accurate financial reporting and ensuring smooth financial operations across client programs.…
Added 2 hours ago
NF
Business Development Manager
NES Fircroft
Toronto, ON
- Full-time
Business Development Manager – Mining (Toronto)
Added 2 hours ago
Library Assistant
NorQuest College
Edmonton, AB
Reporting to the Manager of Library Services, the Library Assistant is responsible for providing public-facing library services and supporting circulation activities. Key responsibilities…
Added 2 hours ago
Lead Piercer
Mejuri
Calgary, AB
Possess a calm and professional demeanour in piercing services to provide the best experience to piercing clients. Embody Mejuri values throughout every client interaction.
Added 2 hours ago
NC
Client Manager, In-Person Service, Personal Lines
NFP Corp
Timmins, ON
- Full-time
Added 2 hours ago
RC
Director, Intelligent Enterprise Transformation Leader - Finance
RSM Canada
Toronto, ON
- Full-time
This is the pivotal business-side leadership role on the transformation. You own how the client operates differently once the platform is live. You are not the program manager and you are…

Dig Insights

Director, Insights

ON, Canada
Ontario, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Dig Insights unites strategy, human understanding, and technology to help brands move decisively, in a world that won’t wait. We work with insights and marketing professionals at some of the world’s most well-loved brands, powering their brand and innovation decision-making. Dig One is our agile technology platform, used by our people and our clients, to deliver smarter and faster decisions.

Our clients span verticals including CPG, QSR, retail, technology, financial services, and telecommunications. Our work is led by a team of over 250 strategists, insights consultants, developers, and data scientists. We work for a global client base out of offices in Toronto, Chicago, London, and Singapore.

Since we started in 2010, we’ve been focused on setting a new standard for the insights industry – challenging the traditional model and building for what comes next. That means hiring people who are bright, creative, resourceful, and kind. People who succeed at Dig are curious, question established norms and are passionate about helping our clients to move their businesses forward. If you want to join a team that takes themselves just seriously enough to produce great work, we’d love to welcome you.

As we continue to grow, both geographically and in our expertise, we are looking for people who want to join a high-growth and highly collaborative company.

Dig insights is looking for a dedicated and passionate Director, Insights to join our growing Toronto office.

Director, Insights – About this role

Working closely with the Analysts, Managers and VP on their team, the Director provides essential support to their team to help execute and deliver client projects. The Director is responsible for delivering a final report including strategic insights/ research findings, summaries, and recommendations to the VP. The Director has demonstrated their research skills and knowledge and is a key contact for clients on any questions or clarifications. They can be relied on for project updates, recommendations on additional analysis required, working with other Dig team members to develop solutions to any project related problems and troubleshoot any issues that arise. The Director also acts as the day-to-day manager of the Analysts and Managers on the team, providing feedback, establishing goals, and helping to train the team on fundamentals, advance research techniques and report writing. In addition to growing their skill set as a researcher, the Directors at Dig are encouraged to take part in our company’s exciting culture and enjoy this dynamic stage in their career.

Your primary responsibilities will include, but are not limited to:

Supporting the sales process through proposal development, including methodology design, costing, scheduling and design considerations.
Overseeing project management in its entirety ensuring timely, quality deliverables according to project design.
Managing a team by guiding data analysis and results communication to ensure projects are delivered with excellence.
Analysing results and creating a "story" that delivers insightful, strategic and actionable answers for clients.
Confidently presenting results to all levels of client organizations in a clear and compelling manner.
Providing advice, guidance and counselling to Research Analysts and Research Managers, including assessment and identification of training needs.
Developing and maintaining client relationships while identifying growth opportunities within existing accounts and consulting/participating in the selling process.

Experience, Skills and Requirements:

7 + years of direct and relevant experience.
University Degree or Post-Graduate Program in a relevant field (Market Research, Business Insights, Marketing, Statistics, or other).
Solid English communication skills, both written and oral are required.
Proficiency in SPSS and/or Q or other tabulations software.
Excellent skills in PowerPoint and Microsoft Office Suite are required.
Able to work within a fast-paced dynamic environment.
Ability to meet tight deadlines, while maintaining close attention to detail.
Ability to work independently and with a team.

Work Perks:

A hybrid-remote work environment, where employees have the flexibility to work remotely or from one of our offices
Unlimited vacation policy
Reimbursement for health and wellness classes/memberships and continuous learning
RRSP / 401K employer matching program
Offices in Toronto and Chicago, located steps to public transportation in the downtown core
Regular social events such as charity poker nights, trivia events, team building days, and more!

To find out more about us visit us at www.diginsights.com & www.upsiide.com

Our culture is built on 5 core values: Energy, Excellence, Evolution, Equality and Empathy. We believe that our success is dependent on the diverse talents, skills, and ideas of its staff. We are committed to creating an inclusive work environment and encourage applications from all qualified candidates including those in the BIPOC and LGBTQ communities, and from people with disabilities.

We thank you for your interest in Dig Insights, however, only candidates who are chosen for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Oversee research projects from proposal development and methodology design through analysis, reporting, and client presentations, ensuring timely, high-quality deliverables and actionable strategic insights. Manage and develop Analysts and Managers, maintain client relationships, and identify opportunities to grow existing accounts and support sales.

Requirements

Requires at least 7 years of relevant experience and a university degree or postgraduate program in market research, business insights, marketing, statistics, or a related field. Candidates need strong written and spoken English, proficiency in SPSS, Q, or other tabulation software, excellent PowerPoint and Microsoft Office skills, and the ability to work independently and collaboratively under tight deadlines.

Skills

Market Research
Research Methodology Design
Proposal Development
Project Management
Data Analysis
Strategic Insights
Report Writing
Client Presentations
Team Leadership
Staff Training And Development
SPSS
Q
PowerPoint
Microsoft Office
English Communication

Benefits

Hybrid-Remote Work Environment
Unlimited Vacation
Health And Wellness Reimbursement
RRSP / 401(k) Employer Matching
Social Events

Visa sponsorship

Not detected in the job text

Keywords

Market Research
Business Insights
Marketing
Statistics
Research Methodology
Proposal Development
Costing
Scheduling
Project Management
Data Analysis
Strategic Insights
Actionable Recommendations
Report Writing
Client Presentations
Account Growth
Sales Process
SPSS
Q
Tabulation Software
PowerPoint
Microsoft Office
Team Leadership
Training And Development
Research Analysts
Research Managers
Consumer Packaged Goods
Quick-Service Restaurants
Retail
Financial Services

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