Jobs in Canada

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Added 5 months ago
T
Sales Development Representative
Teleperformance
Remote, Canada
- $51,000 CAD / year
- Full-time
- Remote
Work closely with your program lead and/or manager to identify process improvements for the handling of leads and and the customer experience as well as improving the number of meetings…
Added 5 months ago
BP
Front of House Supervisor
Boston Pizza
Wetaskiwin, Alberta
- Part-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 5 months ago
WS
Health and Safety Instructor - Working at Heights
Worksite Safety
Toronto, Ontario
- Full-time
…instructors delivering our CPO-approved Working at Heights program. These Health & Safety Instructors will deliver training at either of our North York or Richmond Hill Training Centres and…
Added 5 months ago
T
Developing Investment Advisor (Winnipeg)
TD
Remote, Canada
- Full-time
- Remote
Are you entrepreneurial, passionate about investments, growing your business, and empowering clients to thrive? This could be your next big move! We are hiring Developing Investment…
Added 5 months ago
CE
Front of House Manager - Bridgette Bar Canmore
Concorde Entertainment Group
Canmore, Alberta
- Full-time
A manager contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest…
Added 5 months ago
A
Hearing Aid Specialist or Audiologist
Amplifon
Chilliwack, British Columbia
- Full-time
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.
Added 4 months ago
Grants Specialist
Government of Alberta
Edmonton, AB
The Grants Specialist position is located in the Policy and Grants Unit within the SPAR Branch. This position reports to the Manager, Grants and Operations and supports the effective…
Added 5 months ago
RE
Family Treatment Worker - Regina, SK
Ranch Ehrlo Society
Regina, Saskatchewan
- $20.97 to $24.31 CAD / hour
- Part-time
Employees must hold a class five (5) novice two (2) or higher driver's license and be eligible for coverage under our commercial auto insurance policy
Added 2 months ago
A
Consultant Corporate Account Manager-Quebec
Apotex
Toronto, Ontario · Boischatel, Quebec · Quebec City, QC
- $109,933.56 to $153,906.98 CAD / year
Establish and develop strong relationship with individual hospitals, Regional Health Authorities and GPO’s. These relationships are focused on achieving/exceeding defined sales and…
Added 6 months ago
D
Relationship Manager (Alberta)
DigiOutsource
Remote, Canada
- Full-time
- Remote
As our Relationship Manager (Alberta) you will be responsible for the establishment, development, and long-term value of our High Value Customer (HVC) portfolio across sportsbook and casino…
Added 3 months ago
V
Specialist, Data Developer (Microsoft)
Vale
Toronto, ON
- Full-time
Join our diverse team of 15,000 talented individuals committed to transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the…
Added 6 months ago
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Senior Specialist, Data Modeler – OT & Industrial Automation
Vale
Greater Sudbury, Ontario
- Full-time
Join our diverse team of 15,000 talented individuals committed to transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the…
Added 6 months ago
AA
Manager of Support Services
Anishinaabe Abinoojii Family Services
Kenora, Ontario
- $87,004.4 to $106,705.08 CAD / year
AAnishinaabe Abinoojii Family Services (AAFS) is seeking an experienced and motivated Manager of Support Services to provide leadership and operational oversight for key support service…
Added 6 months ago
W
Heavy Equipment Technician-Shop
Wajax
Edmonton, Alberta
- Full-time
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Added 2 months ago
Dietitian
Health Sciences North
Ontario · Sudbury, ON
Health Sciences North is an organization dedicated to being patient and family focused, digitally enabled, and socially accountable, while supporting and developing our people and advancing…
Added 2 months ago
HS
Dietitian
Health Sciences North
Ontario · Sudbury, ON
- $39.17 to $50.76 CAD / hour
Health Sciences North is an organization dedicated to being patient and family focused, digitally enabled, and socially accountable, while supporting and developing our people and advancing…
Added 6 months ago
DC
Junior Hazardous Materials Technician
Dillon Consulting Limited
Fredericton, New Brunswick
- Full-time
Commit to self-development and ongoing learning and professional development; and
Added 2 months ago
Corporate Manager, Talent Management
PCL Construction
Edmonton, AB
As a Corporate Manager, Talent Management for PCL Constructors Inc. in Edmonton, Alberta (Corporate), you will lead enterprise talent management programs that shape how PCL develops and…
Added 2 months ago
Waterloo - People Advisory Services - Mobility - Expatriate Tax - Manager
EY
ON · Waterloo, ON
To qualify for the role, you must have
Added 6 months ago
JR
Restaurant Manager - JOEY Burnaby
JOEY Restaurants
Burnaby, British Columbia
- $48,000 to $100,000 CAD / year
- Full-time
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through…
Added 6 months ago
TC
310T Truck and Coach Technician (Licensed/Apprentice)
The City of Guelph
Guelph, Ontario
- Other
Learning and development opportunities including tuition assistance
Added 6 months ago
JI
Opportunities for Assistant Store Manager
J.D. Irving, Limited
Charlottetown, PE
- Full-time
…leaders who are passionate about retail, customer experience, and team development. We invite interested candidates to express their interest in potential Assistant Store Manager…
Added 6 months ago
BP
Front of House Supervisor
Boston Pizza
Vancouver, British Columbia
- Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 6 months ago
Casual Residence Worker (Ivy Light Community Living)
Connective
Surrey, BC
Provides input to the Program Manager and/or other staff with regard to the development of appropriate care plans to achieve the resident’s objectives
Added 6 months ago
TT
Manufacturing Process Operator (Weekend Night Shift)
Teledyne Technologies Incorporated
Edmonton, Alberta · Canada - Edmonton, AB
- Part-time
Teledyne MEMS provides advanced MEMS and microfabrication solutions to our customers. Our expertise in materials and processes, combined with state-of-the-art facilities and a collaborative…

DigiOutsource

Relationship Manager (Alberta)

Remote, Canada

Remote

Full-time

Apply on myhcm.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English
Posted: May 19, 2026

Original job description

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on decades of expertise across 22 countries – and with over 2,800 bright minds, we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.

If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.

As our Relationship Manager (Alberta) you will be responsible for the establishment, development, and long-term value of our High Value Customer (HVC) portfolio across sportsbook and casino products.

Operating within a newly regulated and closely scrutinized market, this role plays a critical part in:

Safeguarding the business through strong SOW/SOF, affordability, and Responsible Gambling execution
Delivering a best-in-class HVC experience that is personalized, compliant, and sustainable
Growing player value responsibly while protecting both the customer and the brand.

You will act as a front-line ambassador for our brands in Alberta, combining hospitality, commercial insight, and regulatory discipline to build trusted, lasting relationships. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.

What you’ll do

You’ll take ownership of work that gives us our competitive edge, including:

Relationship & Portfolio Ownership
- Take full accountability for an assigned portfolio of High Value Customers
- Act as the primary point of contact, building trusted, long term relationships
- Manage customers across multiple brands and verticals, tailoring engagement accordingly
- Deliver personalized hosting and experiences aligned with player preferences and brand guidelines
Commercial & Performance Management
- Drive responsible growth, retention, and lifetime value within your portfolio
- Review and assess account performance within the first four weeks and on an ongoing basis
- Make informed recommendations on HVC upgrades, downgrades, and removals
- Contribute insights that support the ongoing growth and optimization of the HVC Loyalty program
- Ensure bonusing and rewards remain effective, compliant, and value driven
Responsible Gambling, SOW & SOF
- Identify, document, and assess Source of Wealth, Source of Funds, and affordability
- Monitor and respond to significant losses or behavioral changes with appropriate duty of care
- Execute Responsible Gambling interventions confidently, professionally, and empathetically
- Escalate risk cases to Compliance, RG, or senior stakeholders when required
- Maintain high‑quality documentation and communication standards to support audits and reviews
Alberta Regulatory Responsibility
- Maintain a strong working knowledge of Alberta specific regulatory requirements
- Ensure all HVC engagement, offers, and incentives comply with provincial regulations
- Support regulatory reviews, audits, and information requests when required
- Act as a compliance first representative of the business in all customer interactions
Insight & Collaboration
- Use CRM tools, dashboards, and reporting to guide contact strategies and decisions
- Interpret player data to identify opportunities, risk signals, and emerging trends
- Collaborate with Operations, Compliance, Marketing, and Market Development teams to deliver a seamless HVC experience
- Provide feedback on player experience, product performance, and local market dynamics
Hosting & Brand Representation
- Represent the company at events, hospitality experiences, and HVC activations
- Build relationships through multiple engagement channels, including phone, digital, and in person
- Test the product experience personally and stay informed on market and regulatory developments
- Maintain flexibility to support player activity outside standard business hours when required.

This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.

What you’ll bring

You’re someone who brings:

Clear, confident communication (written and verbal), and the ability to breakdown complex ideas
A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals
Strong organisational skills and the ability to manage multiple projects without dropping the ball
Exceptional attention to detail and a commitment to high‑quality work
Adaptability – you stay sharp, productive and positive in fast‑moving environments
Proven ability to build, maintain, and grow high value customer relationships
Confidence in handling sensitive conversations related to risk, affordability, and behavior
Proficiency with CRM systems and customer management tools

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
Experience in developing and executing customer retention strategies
Experience in online sportsbook and casino environments
Experience developing and executing HVC retention strategies
Confidence working with reports, dashboards, and performance insights
Exposure to multi brand or multi jurisdictional HVC programs

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

Adaptability
Ownership and accountability
Initiating action
Resilience
Team orientation
Integrity
Innovation

What you’ll get back

We invest in your growth and wellbeing, so you can bring your best:

Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.
Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.
Support that has your back. Our Employee Assistance Programme offers resources for you and your family.
Health insurance

Ready to feel superclass?

At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Apply on myhcm.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Manage and strengthen relationships with High Value Customers while ensuring a safe and sustainable gaming experience. Responsible for verifying source of wealth and funds, creating personalized offers, and monitoring player behavior for responsible gambling.

Requirements

Requires strong communication, organizational skills, and proficiency in CRM software to manage high-value accounts. Experience in online gaming, sports betting markets, and regulatory compliance is highly desirable.

Skills

CRM Software Proficiency
Communication
Organizational Skills
Attention To Detail
Adaptability
Customer Service
Problem Solving
Sports Betting Knowledge
Compliance
Customer Retention Strategies
Reporting And Dashboards
Project Management
Responsible Gambling
Source Of Wealth Verification
Source Of Funds Verification

Benefits

Learning And Development Programmes
Performance Feedback Tool
Employee Assistance Programme
Health Insurance

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Online Gaming
iGaming
High Value Customers
SOW
SOF
Responsible Gambling
CRM
Sports Betting
Customer Retention
Compliance
Market Development
Player Experience
Account Management
Digital Gaming
Super Group
DigiOutsource

Seniority

Mid level

Perks

Wellness program

Tools

CRM systems
Dashboards
Reporting tools

Report this job

Work requirements

Jobs in Canada