Find work in Canada.

322,489 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 4 months ago
OA
Service Advisor-OpenRoad Mazda Port Moody
OpenRoad Auto Group
Port Moody, BC
- Full-time
Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
Added 4 months ago
Business Analyst, Fundraising Operations
Make-A-Wish Canada / Rêves d'enfants Canada
Ottawa, Ontario
Develop and maintain dashboards, reports, and predictive models to forecast revenue, donor retention, and upgrade likelihood, translating complex data into actionable insights and strategic…
Added 4 months ago
Senior Account Manager (AI Infrastructure)
IREN
Prince George, British Columbia
IREN is a vertically integrated AI Cloud provider, delivering large-scale data centers and GPU clusters for AI training and inference. IREN’s platform is underpinned by its expansive…
Added 4 months ago
D
Senior Account Manager
DAC
Toronto, Ontario
- Full-time
Move Your Career Forward with DAC as a Senior Account Manager
Added 4 months ago
D
Relationship Manager (Alberta)
DigiOutsource
Remote, Canada
- Full-time
- Remote
As our Relationship Manager (Alberta) you will be responsible for the establishment, development, and long-term value of our High Value Customer (HVC) portfolio across sportsbook and casino…
Added 4 months ago
Manager, Test for Success Program
Robert Morris University
Montreal, Quebec
The Test for Success (TFS) Program Manager is responsible for implementation and integration of a comprehensive academic success program for pre-licensure nursing students in the BSN…
Added 4 months ago
RI
Operations Manager
Rentokil Initial
Halifax, NS
- Full-time
Rentokil-Terminix is currently seeking an experienced Operations Manager in Halifax, NS to expand the existing team. The Halifax Branch is experiencing exciting growth, to support the…
Added 4 months ago
KO
Six Feather - Clinic Manager
KEEWAYTINOOK OKIMAKANAK
Thunder Bay, Ontario
- Full-time
The Clinic Manager is responsible for the overall leadership, coordination, and day-to-day operations of the Six Feathers Clinic. This role ensures the delivery of high-quality, culturally…
Added 4 months ago
GE
Operations Manager, Gitxsan Environmental Services (GES)
Gitxsan Environmental Services
Area B (Suskwa/Kitwanga/Kispiox), British Columbia · British Columbia
- Full-time
Relevant Backgrounds: Environmental Manager | Environmental Program Lead | Senior Environmental Project Manager
Added 5 months ago
LD
Assistant Manager Loyalty Marketing
London Drugs Limited
Richmond, British Columbia
- $38 to $40.87 CAD / hour
- Other
The Assistant Manager, Loyalty Marketing plays a key role in supporting the strategy, execution, and ongoing performance of the LDExtras loyalty program, a critical customer engagement and…
Added 4 months ago
W
Senior Manager, Data Analytics - Governance
Walmart
Mississauga, Ontario
- Full-time
The Senior Manager, Data Analytics – Governance leads the design and delivery of decision ready analytics that drive business performance while establishing foundational data governance…
Added 1 month ago
Client Relationship Manager, Agriculture Commercial Banking - Eastern Ontario region
Scotiabank
Stratford, Ontario · Kemptville, ON
The Client Relationship Manager (CRM) is a product generalist who possesses a good understanding of financial products and services and focuses on the cross sell and retention of existing…
Added 5 months ago
II
Account Manager
Intega IT
Ottawa, Ontario
- Full-time
As an Account Manager, you'll be the primary point of contact for a portfolio of clients, building strong relationships and ensuring they get maximum value from our services. You'll work…
Added 5 months ago
A
Personal Trainer/Small Group Personal Training (Full Time)
Altea
Winnipeg, Manitoba
- Full-time
…and prescribe appropriate and effective health and training program solutions to help our members achieve their fitness…
Added 5 months ago
EL
Sr. Director - Medical Affairs Oncology
Eli Lilly and Company
Toronto, Ontario · Ontario · CA: Toronto ON
- Full-time
…least 50% of the time), determined in collaboration with your manager and based on business…
Added 5 months ago
Senior Manager, Donor Growth & Retention (14-month contract)
Make-A-Wish Canada / Rêves d'enfants Canada
Toronto, Ontario
We are looking for a Senior Manager, Donor Growth & Retention to join our team at Make-A-Wish Canada. Reporting to the Vice President, Brand & Integrated Marketing, you will be leading key…
Added 3 months ago
B
Senior Building Operator
BGIS
Toronto, Ontario
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 5 months ago
B
Senior Repair Technician
BGIS
Toronto, Ontario
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 5 months ago
Data Center Analyst II
IREN
Vancouver, British Columbia
Demonstrated skill in managing the RCA documentation workflow, ensuring timeliness, quality, and accurate data retention.
Added 5 months ago
B
Project Coordinator
BGIS
ON · ON, Canada
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 5 months ago
PA
Portfolio Retention Manager
Pfaff Automotive Partners
Vaughan, Ontario
- Full-time
Accelerate your career and lead a high-performing team to success at Honda of Thornhill. We're in search of a Portfolio Retention Manager to take the wheel and steer our dealership to new…
Added 5 months ago
B
Senior Program Manager
BGIS
Toronto, Ontario
- Full-time
The Sr.Program Manager is responsible for planning, developing, delivering, and reporting on the program and all the projects within the program rollout through the full program life cycle.…
Added 5 months ago
B
Building Operator
BGIS
Toronto, Ontario
- Full-time
Reporting to the manager/supervisor, the Building Operator is responsible for performing maintenance, routine and on-demand services, including Preventive, Predictive activities on devices…
Added 5 months ago
MI
Line Manager
Mondelēz International
Toronto, Ontario · Plant - Bertrand - Toronto, Canada
- Full-time
…elimination and workforce planning, including recruitment, retention, development, succession planning, and the identification of high potential team members. Without you, we would not be…
Added 6 months ago
CB
Bakery Manager
COBS Bread
Lethbridge, Alberta
- Full-time
You are a capable people manager and leader with proven experience in recruitment and selection, retention, staff development and disciplinary and termination procedures

DigiOutsource

Relationship Manager (Alberta)

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: May 19, 2026

Original job description

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on decades of expertise across 22 countries – and with over 2,800 bright minds, we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.

If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.

As our Relationship Manager (Alberta) you will be responsible for the establishment, development, and long-term value of our High Value Customer (HVC) portfolio across sportsbook and casino products.

Operating within a newly regulated and closely scrutinized market, this role plays a critical part in:

Safeguarding the business through strong SOW/SOF, affordability, and Responsible Gambling execution
Delivering a best-in-class HVC experience that is personalized, compliant, and sustainable
Growing player value responsibly while protecting both the customer and the brand.

You will act as a front-line ambassador for our brands in Alberta, combining hospitality, commercial insight, and regulatory discipline to build trusted, lasting relationships. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.

What you’ll do

You’ll take ownership of work that gives us our competitive edge, including:

Relationship & Portfolio Ownership
- Take full accountability for an assigned portfolio of High Value Customers
- Act as the primary point of contact, building trusted, long term relationships
- Manage customers across multiple brands and verticals, tailoring engagement accordingly
- Deliver personalized hosting and experiences aligned with player preferences and brand guidelines
Commercial & Performance Management
- Drive responsible growth, retention, and lifetime value within your portfolio
- Review and assess account performance within the first four weeks and on an ongoing basis
- Make informed recommendations on HVC upgrades, downgrades, and removals
- Contribute insights that support the ongoing growth and optimization of the HVC Loyalty program
- Ensure bonusing and rewards remain effective, compliant, and value driven
Responsible Gambling, SOW & SOF
- Identify, document, and assess Source of Wealth, Source of Funds, and affordability
- Monitor and respond to significant losses or behavioral changes with appropriate duty of care
- Execute Responsible Gambling interventions confidently, professionally, and empathetically
- Escalate risk cases to Compliance, RG, or senior stakeholders when required
- Maintain high‑quality documentation and communication standards to support audits and reviews
Alberta Regulatory Responsibility
- Maintain a strong working knowledge of Alberta specific regulatory requirements
- Ensure all HVC engagement, offers, and incentives comply with provincial regulations
- Support regulatory reviews, audits, and information requests when required
- Act as a compliance first representative of the business in all customer interactions
Insight & Collaboration
- Use CRM tools, dashboards, and reporting to guide contact strategies and decisions
- Interpret player data to identify opportunities, risk signals, and emerging trends
- Collaborate with Operations, Compliance, Marketing, and Market Development teams to deliver a seamless HVC experience
- Provide feedback on player experience, product performance, and local market dynamics
Hosting & Brand Representation
- Represent the company at events, hospitality experiences, and HVC activations
- Build relationships through multiple engagement channels, including phone, digital, and in person
- Test the product experience personally and stay informed on market and regulatory developments
- Maintain flexibility to support player activity outside standard business hours when required.

This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.

What you’ll bring

You’re someone who brings:

Clear, confident communication (written and verbal), and the ability to breakdown complex ideas
A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals
Strong organisational skills and the ability to manage multiple projects without dropping the ball
Exceptional attention to detail and a commitment to high‑quality work
Adaptability – you stay sharp, productive and positive in fast‑moving environments
Proven ability to build, maintain, and grow high value customer relationships
Confidence in handling sensitive conversations related to risk, affordability, and behavior
Proficiency with CRM systems and customer management tools

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
Experience in developing and executing customer retention strategies
Experience in online sportsbook and casino environments
Experience developing and executing HVC retention strategies
Confidence working with reports, dashboards, and performance insights
Exposure to multi brand or multi jurisdictional HVC programs

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

Adaptability
Ownership and accountability
Initiating action
Resilience
Team orientation
Integrity
Innovation

What you’ll get back

We invest in your growth and wellbeing, so you can bring your best:

Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.
Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.
Support that has your back. Our Employee Assistance Programme offers resources for you and your family.
Health insurance

Ready to feel superclass?

At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

Apply About employer

More about this job

Responsibilities

Manage and strengthen relationships with High Value Customers while ensuring a safe and sustainable gaming experience. Responsible for verifying source of wealth and funds, creating personalized offers, and monitoring player behavior for responsible gambling.

Requirements

Requires strong communication, organizational skills, and proficiency in CRM software to manage high-value accounts. Experience in online gaming, sports betting markets, and regulatory compliance is highly desirable.

Skills

CRM Software Proficiency
Communication
Organizational Skills
Attention To Detail
Adaptability
Customer Service
Problem Solving
Sports Betting Knowledge
Compliance
Customer Retention Strategies
Reporting And Dashboards
Project Management
Responsible Gambling
Source Of Wealth Verification
Source Of Funds Verification

Benefits

Learning And Development Programmes
Performance Feedback Tool
Employee Assistance Programme
Health Insurance

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Online Gaming
iGaming
High Value Customers
SOW
SOF
Responsible Gambling
CRM
Sports Betting
Customer Retention
Compliance
Market Development
Player Experience
Account Management
Digital Gaming
Super Group
DigiOutsource

Report this job