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Added 8 mins ago
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Assistant Front Office Manager
Marriott
Quebec, QC
- Full-time
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest…
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Food Manager Trainee
Co-op
Brandon, MB
- Full-time
Work alongside the Food Store Manager to learn daily store operations, leadership responsibilities, merchandising standards, inventory control processes, scheduling concepts, and…
Added 8 mins ago
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Agro Delivery Driver C3 (Temporary) - Innisfail - Central Alberta Co-op
Co-op
AB · Red Deer County, AB
- Part-time
Leadership Development Program: Take advantage of growth opportunities and advance your career within our organization. Select the link for more information:
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Produce Manager (Chappelle Food Store) - North Central Co-op
Co-op
AB · Edmonton, AB
- Full-time
Provide leadership to the department, including goal setting, performance management, training and development of team members.
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Manager, Assurance and Accounting
MNP
Orangeville, ON
- Full-time
Make an impact with our Assurance & Accounting team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving business and…
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Credit Manager
BMO
Sudbury, ON
- Part-time
Contributes to the development and implementation of lending related policies and procedures.
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Investment Associate, Private Wealth
BMO
Markham, ON · UPMA
- Full-time
Supports client growth objectives set by team/lead advisor by proactively engaging in sales, business development and marketing activities including, but not limited to, telephone…
Added 8 mins ago
Assistant Store Manager
Sherwin-Williams
Toronto, ON · Etobicoke, ON
The Assistant Store Manager works with the Store Manager to organize, plan, and implement strategies in a Sherwin-Williams paint store. This includes supporting all aspects of store…
Added 8 mins ago
Senior Advisor, Community Relations (Trois-Rivières)
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Trois-Rivières, QC
Relevant to the Manager, Community Relations based in Quebec, the Senior Advisor, Community Relations is responsible for managing relationships with stakeholders across Trois-Rivières and…
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Account Manager, Business
Desjardins
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- Full-time
As a business account manager, you have a considerable impact on the organization by helping promote services and maintain business relationships with members and clients. You represent and…
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English as an Additional Language (EAL) Teacher - HHS, AVHS, WES, BDES, FDS, DAHS
Nova Scotia Regional Centres for Education & CSAP
NS · Berwick, NS
…determine allocation of staff and resources for schools, provide leadership in the development of regional EAL practices, plan and facilitate professional development for teachers as…
Added 8 mins ago
SH
Clinical Coordinator, Acute@Home - Temporary Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Performs other duties as assigned by the Manager or delegate.
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SH
Registered Nurse (Acute@Home Command Centre), Time Limited Temporary Part Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Part-time
Previous Registered Nurse, clinical lead or nursing leadership experience preferred.
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Registered Nurse (Acute@Home Command Centre), Time Limited Temporary Full Time (4)
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Previous Registered Nurse, clinical lead or nursing leadership experience preferred.
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Site Supervisor
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Woodbridge, ON
…operations, ensuring a safe and pristine facility. If you have strong leadership skills and a commitment to maintaining the highest standards of cleanliness, apply today to join our team…
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Registered Practical Nurse - Paediatrics
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Newmarket, ON · Southlake Health
- Part-time
Assists in the development and implementation of the Plan of Care and evaluates its ongoing effectiveness.
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Seasonal Part-Time Assistant Manager
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Regina, SK
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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DT
Assistant Manager I
Dollar Tree Stores
Edmonton, AB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 8 mins ago
Shift Manufacturing Supervisor
Westinghouse Electric Company, LLC
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…regulatory requirements. You will combine hands-on manufacturing leadership with accountability for nuclear quality, workforce coordination, production performance, and continuous…
Added 8 mins ago
General Duty Nurse (N2) - Child Health - JL3 Pediatric ICU-Repost
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Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 8 mins ago
Manufacturing Engineering Specialist
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…Engineered Solutions group is involved in the design, manufacture, development, testing, parts supply, and service of on-power refueling, reactor maintenance, and nuclear medicine delivery…
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Senior Project Manager
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- Full-time
Guide design development to meet client program, budget, and design intent.
Added 8 mins ago
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Senior Project Manager
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- Full-time
Guide design development to meet client program, budget, and design intent.
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Retail Key Holder
Skechers
Markham, ON
- Part-time
As a Key Holder, better known as a “Floor Leader,” at Skechers, you’ll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver…
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Nights Pt UCP
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- Part-time
Opportunities for leadership development and career growth

Digital Nova Scotia

Member Engagement Manager

Halifax, NS, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: 2–5 years of experience in membership engagement, relationship management, or a related field.
Posting language: English
Posted: Nov 3, 2026

Original job description

Marketing | Full Time | Halifax, NS | Hybrid | $80,000 - $90,000 CAD per year

The Membership Engagement Manager is responsible for driving membership growth, strengthening member engagement and value, and executing the organization's membership strategy.

This role owns the day-to-day membership function and translates the organization's membership strategy into effective execution. The Manager leads initiatives that attract new members, support a strong onboarding experience, encourage ongoing engagement, and demonstrate member value.

The Manager uses membership data, reporting, and established processes to identify opportunities for growth and improvement, while continuously refining the member experience and supporting organizational priorities.

This role does not have formal people management responsibility.

KEY RESPONSIBILITIES

Membership Growth

Execute the organization's membership growth strategy and initiatives.
Manage the prospective member journey from initial interest through membership.
Identify opportunities to increase membership acquisition through outreach, partnerships, events, referrals, and other channels.
Monitor membership growth and recommend adjustments based on results and member insights.
Collaborate with Marketing on membership acquisition campaigns and communications.

Member Engagement & Value

Own the new member onboarding experience and ongoing member lifecycle communications.
Lead initiatives that increase member participation, engagement, and use of membership benefits.
Develop scalable approaches to keep members connected to DNS and demonstrate ongoing membership value.
Monitor engagement and retention trends and identify opportunities to strengthen member experience and retention.
Promote membership benefits, resources, opportunities, and affinity partnerships.
Use member feedback and engagement data to inform improvements.

Membership Operations, CRM & Reporting

Manage the day-to-day membership function, including established processes and workflows.
Own the day-to-day use of the membership CRM and maintain accurate member data.
Produce required membership reports and track key metrics related to growth, engagement, and retention.
Use membership data and reporting to identify trends, opportunities, and areas requiring attention.
Maintain documentation and processes required for consistent membership operations.

Strategy Execution & Continuous Improvement

Execute and maintain the organization's membership strategy and related priorities.
Translate strategic priorities into annual and ongoing membership initiatives.
Continuously assess membership activities, processes, and tools to identify opportunities for improvement.
Implement approved improvements that increase efficiency, reduce manual work, and strengthen the member experience.
Recommend strategic or operational changes to the VP Growth & Operations as needs and member expectations evolve.

Cross-Department Support

Support other departments in promoting and filling programs, events, and other opportunities through the membership base.
Identify opportunities to connect members with relevant programs, events, resources, and partners.
Support outreach to prospective program partners and other stakeholders when membership relationships or channels can help.
Collaborate with internal teams on member communications and campaigns that support organizational priorities.

Industry & Organizational Engagement

Build relationships with prospective members and strategically engage with members where direct relationship-building supports growth, retention, or member value.
Attend selected industry events, as appropriate, that support membership growth, member engagement, or the DNS brand.
Gather member and industry insights through appropriate channels and use them to inform membership activities.
Collaborate with internal teams to connect members with relevant DNS programs, resources, events, and opportunities.

QUALIFICATIONS

2–5 years of experience in membership engagement, relationship management, or a related field.
Experience working with CRM systems.
Passion for Nova Scotia's technology sector.
Strong organizational, communication, analytical, and problem-solving skills.
Ability to work independently, balance strategic and tactical priorities, and collaborate effectively across teams and stakeholders.
Valid driver's licence and consistent access to a vehicle.
Willingness to travel occasionally within Nova Scotia and attend evening events, with rare weekend commitments.

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More about this job

Responsibilities

Execute the organization's membership strategy by driving member acquisition, onboarding, engagement, retention, and the promotion of membership value. Manage membership operations, CRM data, reporting, and continuous improvements while collaborating across departments and engaging with members, partners, and industry stakeholders.

Requirements

Requires 2–5 years of experience in membership engagement, relationship management, or a related field, along with CRM experience and strong organizational, communication, analytical, and problem-solving skills. Candidates should be able to work independently and collaboratively, have a passion for Nova Scotia's technology sector, hold a valid driver's licence with consistent vehicle access, and be willing to travel occasionally and attend evening events.

Skills

Membership Growth
Member Engagement
Relationship Management
CRM Systems
Membership Operations
Data Analysis
Reporting
Member Onboarding
Retention
Strategic Execution
Process Improvement
Communication
Problem-Solving
Cross-Functional Collaboration
Partnership Development
Event Engagement

Visa sponsorship

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Keywords

Membership Strategy
Membership Growth
Member Engagement
Member Lifecycle
Member Onboarding
Member Retention
Membership Benefits
CRM
Member Data
Membership Reporting
Key Metrics
Data Analysis
Engagement Trends
Acquisition Campaigns
Member Communications
Partnerships
Referrals
Events
Affinity Partnerships
Process Improvement
Workflow Management
Technology Sector
Program Promotion
Stakeholder Engagement
Industry Insights

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