Account Manager
- AB, Canada
- Edmonton, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Positions available
- 1
- Posting language
- English
- Posted
Original job description
Digital Shift Corporation
27-531 Franklin Blvd. Cambridge, Ontario
Web Agency and Digital Marketing Specialist
Job Identification Details
Job Title: Account Manager
Job Location: Edmonton, Alberta
Organizations URL: http://www.digitalshiftmedia.com
Number of Positions: 1
Post Date: N/A
Reports To: Sales Manager
About Digital Shift
Digital Shift is dedicated to providing reliability, responsiveness, assurance, while demonstrating empathy to help build long term relationships with our valued customers. Our vision is to be a leader in online relationships by transforming the way our customers' do business using internet technology.
Digital Shift’s Mission Statement
To make technology easy to use and available to all businesses.
Job Summary
27-531 Franklin Blvd. Cambridge, Ontario
Web Agency and Digital Marketing Specialist
Job Identification Details
Job Title: Account Manager
Job Location: Edmonton, Alberta
Organizations URL: http://www.digitalshiftmedia.com
Number of Positions: 1
Post Date: N/A
Reports To: Sales Manager
About Digital Shift
Digital Shift is dedicated to providing reliability, responsiveness, assurance, while demonstrating empathy to help build long term relationships with our valued customers. Our vision is to be a leader in online relationships by transforming the way our customers' do business using internet technology.
Digital Shift’s Mission Statement
To make technology easy to use and available to all businesses.
Job Summary
- Responsibilities include managing all clients, identifying opportunities, planning and implementing marketing strategies
- Day-to-day activities include keeping in touch with existing clients, networking, and identifying new clients.
- Handle new campaign start-ups, upgrades and renewals
- Develop business opportunities to strengthen the relationships with existing clients and to generate new clients
- Identify and qualify additional prospects through telemarketing, cold calls, sales call, proposal and report writing and data entry
- Establishing and maintaining strong client relationships through regular close contact account management which will include regular face to face meetings, telephone and email communication
- Ensure you manage expectations of all stakeholders by communicating through meetings, verbal, written and email forms
- Project managing campaigns; developing timetables and setting deadlines for clients
- Producing weekly, monthly and quarterly status reports to each client and establishing individual requirements
- Ensure account plans for each client are updated ongoing with all current and relevant information concerning the client and the campaign, from the point of handover from the business development manager
- Actively seeking to increase the services offered to your portfolio and increase the income generated in conjunction with the cross-sell and up-sell reward scheme to targets
- Responding to requests from the clients in an efficient and timely manner
- University Degree or College Diploma or equivalent
- Two years experience in account management
- Five years experience in sales
- Effective oral and written communication
- Organization/Planning
- Time Management/Punctual
- Understand and contribute to the organization's goal
- Seek a team approach as appropriate
- Self-motivated
- Honesty, integrity and personal ethics
- Think critically and act logically to evaluate situations, solve problems and make decisions Cooperative
- Highly motivated professional with excellent communication and inter-personal skills
- Team player with a positive attitude, who can also work independently and set own priorities and tasks
- Possess the core competencies and behaviours of a business development manager including: understanding customer needs, articulating Earley& Associates benefits, closing sales and maintaining customer relationships, and leveraging leads into sales
- Some travel is required where appropriate
- Good working knowledge of Microsoft Excel
- Ability to effectively manage customer & staff relationships, promptly respond to queries, ensure promises are kept and manage expectations
- Ability to analyze results, identify and explain any variance from targets
- Ability to use email, Internet applications, MS Windows operating system and tracking tools to support their role
More about this job
Responsibilities
Manage client accounts, campaign launches, upgrades, renewals, timelines, and reporting while maintaining strong client relationships. Identify and qualify new business opportunities and grow revenue from existing accounts through cross-selling and upselling.
Requirements
Requires a university degree, college diploma, or equivalent, along with two years of account management experience and five years of sales experience. Candidates should have strong communication, organization, time-management, customer relationship, analytical, and sales skills, plus working knowledge of Microsoft Excel and relevant computer applications.
Skills
- Account Management
- Sales
- Business Development
- Cross-Selling
- Upselling
- Campaign Management
- Project Management
- Client Communication
- Prospecting
- Telemarketing
- Proposal Writing
- Report Writing
- Time Management
- Microsoft Excel
- Data Analysis
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Marketing
- Customer Service & Support
- Management & Leadership
Keywords
- Account Management
- Sales
- Business Development
- Digital Marketing
- Advertising Services
- Client Relationships
- Campaign Management
- Campaign Start-Ups
- Account Renewals
- Cross-Selling
- Upselling
- Telemarketing
- Cold Calling
- Prospecting
- Proposal Writing
- Report Writing
- Project Management
- Account Planning
- Client Reporting
- Stakeholder Communication
- Microsoft Excel
- Internet Applications
- MS Windows
- Tracking Tools
- Data Entry