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BPO Programme Manager

  • Bolton, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Join our contact centre team delivering inbound and outbound voice services for enterprise clients across regulated industries. You will handle customer interactions on behalf of our clients, working within structured quality and compliance frameworks.
More about this job

Responsibilities

Manage inbound and outbound voice services for enterprise clients within regulated industries. Ensure customer interactions adhere to structured quality and compliance frameworks.

Requirements

The candidate should have a background in project management and information technology. Experience in the telecommunications industry is preferred.

Skills

  • Project Management
  • BPO Management
  • Quality Frameworks
  • Compliance
  • Contact Centre Operations

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Customer Service & Support
  • Technology
  • Consulting

Keywords

  • BPO
  • Programme Manager
  • Contact Centre
  • Enterprise Clients
  • Regulated Industries
  • Telecommunications
  • Project Management
  • Compliance
  • Quality Frameworks
  • Voice Services

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