Service Advisor
- Vaughan, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Join Canada’s Largest Automotive Group
If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.
Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.
With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the
Discover how you can build your career with .
Dilawri Group is now actively searching for a Service Advisor to join the team at Kia Vaughan.
Pay Rate: $60,000–$85,000 annually, inclusive of salary and performance-based bonus.
Responsibilities
About Us
In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:
Discover Dilawri.
Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.
Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.
With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the
Discover how you can build your career with .
Dilawri Group is now actively searching for a Service Advisor to join the team at Kia Vaughan.
Pay Rate: $60,000–$85,000 annually, inclusive of salary and performance-based bonus.
Responsibilities
- Provide front-line customer service and sales for the Service Department
- Greeting customers on the phone or in the Dealership
- Providing repair recommendations
- Explaining the nature of repairs
- Advising customers how to look after their vehicles
- Scheduling appointments
- Selling labour
- Providing an extraordinary experience for all customers
- CDK experience preferred
- An aptitude for customer relations/service
- Strong communication skills
- Ability to sell required maintenance
- Ability to work as a part of a TEAM
- Ability to work in a fast-paced environment
About Us
In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:
- Discounted employee vehicle purchase program
- Job-specific coaching & training programs
- Comprehensive health & dental plans
- Employee wellness & assistance programs
- Employee social events
Discover Dilawri.
Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
More about this job
Responsibilities
Provide front-line customer service and sales for the Service Department, including greeting customers, recommending repairs, and explaining repair needs. Advise customers on vehicle care, schedule appointments, sell labour, and deliver an exceptional customer experience.
Requirements
CDK experience is preferred, along with strong customer service aptitude and communication skills. Candidates should be able to sell required maintenance, work effectively as part of a team, and thrive in a fast-paced environment.
Skills
- Customer Service
- Customer Relations
- Communication
- Sales
- Selling Required Maintenance
- Repair Recommendations
- Explaining Repairs
- Appointment Scheduling
- Vehicle Maintenance Advice
- Teamwork
- Working in a Fast-Paced Environment
- CDK
Benefits
- Discounted Employee Vehicle Purchase Program
- Job-Specific Coaching and Training Programs
- Comprehensive Health and Dental Plans
- Employee Wellness and Assistance Programs
- Employee Social Events
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Sales
- Transportation
Keywords
- Automotive
- Service Department
- Service Advisor
- Customer Service
- Customer Relations
- Sales
- CDK
- Repair Recommendations
- Vehicle Maintenance
- Required Maintenance
- Labour Sales
- Appointment Scheduling
- Communication
- Teamwork
- Fast-Paced Environment
- Dealership