Valet Attendant

Dilawri Overview

Join Canada’s Largest Automotive Group

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the

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Position Overview

The Valet Attendant at Genesis Downtown Vancouver plays a key role in delivering a premium, customer-focused experience by serving as one of the first points of contact for guests visiting the dealership. This position is responsible for providing professional valet services, including greeting guests, safely receiving and parking customer vehicles, retrieving vehicles upon request, and coordinating vehicle pick-up and drop-off services.

In addition to front-of-house valet responsibilities, the Valet Attendant supports dealership operations by maintaining the cleanliness, organization, and presentation of vehicles throughout the lot and delivery areas. This role requires a strong commitment to customer service, professionalism, attention to detail, and the ability to represent the Genesis brand to the highest standard.

Reporting to the Sales Manager (or designate), the Valet Attendant works closely with the sales, service, and management teams to ensure a seamless and welcoming experience for every guest.

The expected pay for this position is $19.00-$21.00 per hour.

Primary Duties And Responsibilities

Guest Experience & Valet Services

• Serve as a front-line representative of Genesis Downtown Vancouver, greeting guests promptly and professionally upon arrival.
• Provide a welcoming, premium customer experience consistent with Genesis brand standards.
• Receive, park, secure, and retrieve guest vehicles safely and efficiently.
• Coordinate guest vehicle pick-up and drop-off services as required, ensuring timely and professional service.
• Assist with vehicle movements between the dealership, customer parking areas, and designated locations.
• Handle vehicle keys responsibly and ensure all vehicles are secured in accordance with dealership procedures.
• Communicate professionally with guests and dealership staff regarding vehicle retrievals, arrivals, and departures.
• Maintain a clean, organized, and professional front-of-house environment.
  
  

Vehicle & Lot Presentation

• Maintain dealership inventory in a clean, organized, and display-ready condition.
• Ensure vehicles are properly cleaned and prepared for customer delivery.
• Start vehicle engines regularly to identify potential operational concerns, such as dead batteries, and recharge batteries as required.
• Keep all inventory arranged neatly and safely across the lot.
• Maintain the cleanliness of the lot, delivery areas, parking spaces, and surrounding workspaces by removing debris, trash, and clutter.
• Ensure delivery areas and designated parking spaces remain clear of obstructions.
• Organize and store supplies appropriately at the end of each day.
• During winter months, clear snow and ice from vehicles, entryways, walkways, and dealership access points to help maintain a safe environment.
  
  

General Dealership Support

• Work collaboratively with the sales, service, and management teams to support daily dealership operations.
• Assist with vehicle positioning and movement as required to maintain an efficient flow of dealership traffic.
• Follow all dealership policies and procedures regarding vehicle handling, parking, safety, and customer service.
• Perform additional duties as assigned by management to support dealership operations.
  
  

Qualifications Required

• Valid British Columbia driver's licence.
• Ability to provide a current ICBC Driver's Abstract.
• Strong customer service and communication skills, with a professional and courteous manner.
• Ability to represent the Genesis brand positively and professionally.
• Safe driving habits and the ability to operate a variety of dealership vehicles responsibly.
• Strong attention to detail and commitment to maintaining high presentation standards.
• Ability to work cooperatively and professionally with colleagues across departments.
• Reliable, organized, and able to manage multiple priorities in a fast-paced dealership environment.
• Legally entitled to work in Canada.
  
  

About Dilawri

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

• Discounted employee vehicle purchase program
• Job-specific coaching & training programs
• Comprehensive health & dental plans
• Employee wellness & assistance programs
• Employee social events
  
  

Build your career with a team that is driven by excellence, integrity and innovation.

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