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Added 14 mins ago
GT
AUTOMOTIVE TECHNICIAN - OAKVILLE SUPER LUXURY TEAM
Grand Touring Automobiles
Oakville, ON
- Full-time
With multiple dealerships in the Grand Touring group, with jobs available at every level, your opportunity to grow has never been better.
Added 14 mins ago
LC
Chemistry Lab Technician RPT
Lambton College
Sarnia, ON
- Internship
We are providing our students with the best learning and research experiences to ensure they are well-equipped to contribute to, and thrive in, a world of opportunity.
Added 14 mins ago
AH
Snow Removal Equipment Operator - Class 5
A Hiring Company
Westmount, QC
- Full-time
Opportunity for year-round employment in landscaping maintenance roles under a permanent contract, with group insurance and a group RRSP, subject to eligibility.
Added 14 mins ago
LC
Field Representative – Canada
LabTest Certification Inc.
Oakville, ON
- Full-time
Job Title: Field Representative – Special Inspections Department – Ontario – Full-time
Added 14 mins ago
T
Governance & Control Intern/Co-op (Winter 2027)
TD
Montreal, QC
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
QE
Project Coordinator
Qualis Engineering
Toronto, ON
- Full-time
Added 14 mins ago
VC
Inside Sales Representative
Viessmann Climate Solutions
Langley (District), BC · Langley, BC
- $33,000 to $83,000 CAD / year
- Full-time
…location, market data/range, skills, prior relevant experience, job-related knowledge, specific degrees and certifications, and/or other relevant considerations. This compensation includes…
Added 14 mins ago
WW
Store Operations and Customer Experience Associate
Wheel Walkers
Toronto, ON · North York, ON
- Full-time
…of mouth rather than big-box tactics. This is a ground-floor opportunity to grow right alongside…
Added 14 mins ago
KC
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG Canada
Edmonton, AB
- Full-time
Recruitment Compliance Lead and manage compliance for all recruitment activities and job postings, ensuring adherence to local laws and firm policies.
Added 14 mins ago
P
Pharmacy Manager
Pharmabest.ca
Toronto, ON
- Full-time
…Pharmacy Manager to build it from the ground up. This is a rare opportunity to shape a location's culture, team, and patient community from day one - with a genuine path toward partnership…
Added 14 mins ago
WS
Employment Consultant
WCG Services
Prince George, BC
- $54,300 CAD / year
- Full-time
…Key factors in Case Management include assisting clients with job placement opportunities, contacting employers, building confidence, self-motivation, building their skills, strengths, and…
Added 14 mins ago
W
Intermediate Environmental Scientist, Engineer-in-Training or Technologist
Worley
Cold Lake, AB
- Full-time
Mentor junior environmental professionals through field supervision, technical guidance, coaching, and on-the-job training.
Added 14 mins ago
RR
Director of Finance and Innovation
Rural Roads Health Services - AHI
Tillsonburg, ON
- Full-time
Added 14 mins ago
ME
Electrical Assembly Technician
Medatech Engineering Services Ltd.
Collingwood, ON
- Full-time
CATEGORY Mid-level LOCATION Collingwood, ON JOB TYPE Full-time
Added 14 mins ago
T
TD Insurance Governance & Control Strategy & Transformation Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
WS
Job Developer
WCG Services
Prince George, BC
- Full-time
Like WCG, you believe in the power of work to transform lives. As a Job Developer you’ll be responsible for providing individualized services to employers and clients to achieve Labour…
Added 14 mins ago
NO
Roofing Labourer
North OKGN Construction Ltd
Vernon, BC
- Full-time
Quality Materials - We provide top-of-the-line materials to ensure the job is done right.
Added 14 mins ago
7
Store Crew
7-Eleven
Kelowna, BC
- Internship
A copy of the complete job description, which includes the minimum requirements and essential functions of the position, is available on request.
Added 14 mins ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Added 14 mins ago
B
Environmental Advisor
Bombardier
Dorval, QC
- Full-time
Added 14 mins ago
C
bin cleaner - food and beverage processing
Canabec
Saint-Augustin-de-Desmaures, QC
- Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 14 mins ago
NE
Junior Business Data Analyst - Winter 2027 Co-op
Nexus Energy
Toronto, ON
- Volunteer
JOB TITLE Junior Business Data Analyst - Winter 2027 Co-op
Added 14 mins ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Cold Lake, AB
- Full-time
…assets for our Client-Partners. By joining DCC, you’ll have the opportunity to support projects and programs that contribute directly to Canada’s operational readiness and national…
Added 14 mins ago
Senior Language Programmer
Epic Games
Vancouver, BC
Added 14 mins ago
Coffee - Coffee Bar Server
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
A day in the life of a Starbucks Barista: Working as a Starbucks Barista is an opportunity to provide personalized service for our customers. Become a server at one of our on-site cafés.…

Diligent Corporation

Client Success Advisor - Risk & Audit

Vancouver, BC, Canada

$87,000 - $107,000 CAD

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Applications open in a new tab.

Job details

Pay: $87,000 - $107,000 CAD
Experience: Minimum of 5-7 years of experience in a client-facing role within the legal, audit, risk, or compliance industry.
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Overview

Diligent is looking for an experienced GRC Advisor to join the team and work on Key accounts to drive adoption and retention and identify areas for expansion within our platform. This position will leverage our GTM, and value drivers established through combining people, process, and technology. If you are anything like the talented GRC Advisors at Diligent then this feeling you have, might be the desire to serve others- but you are blinded by the limits placed on you in your current role. The Client Success Advisor role is key to Diligent’s Customer Success retention strategy.

Key Responsibilities

Provide guidance and best practices on configuring, customizing, and optimizing the functionality of the GRC platform and modules to align with clients’ business processes and objectives.
Conduct in-depth assessments of clients’ GRC requirements, objectives, and challenges to recommend tailored solutions to address their business needs and goals.
Collaborate with clients on internal roadmaps, governance, risk, and compliance requirements to be implemented within Diligent’s platform.
Ensure proper understanding and adoption of the platform solutions to identify at-risk clients and help increase usage of the software and modules.
Partner closely with internal Product, Customer Success, Support, and Sales teams to drive continuous improvement of the platform based on client use cases.
Monitor industry trends, regulatory developments, and emerging best practices in the GRC landscape to proactively share insights and recommendations with clients from a subject matter expert perspective.

Required Experience/Skills

Minimum of 5-7 years of experience in a client-facing role within the legal, audit, risk, or compliance industry.
Adaptive mindset and ability to drive out a meaningful path to how our customers see tangible business value.
Ability to build relationships both internally and externally to understand the underpinning needs of Diligent in terms of delivering proposed business value. Understanding of GRC domain, regulations, industry standards, as well as experience with software solutions and platforms.
Excellent communication and interpersonal skills, with the ability to effectively engage with clients and stakeholders at all levels within an organization and translate technical concepts into business terms.
Strong analytical and problem-solving abilities, with the capacity to assess complex business challenges and develop solutions that drive value and automation for clients.
Highly organized and detail-oriented, with the ability to manage multiple client engagements concurrently and prioritize tasks in a fast-paced environment.
Willingness to travel to client sites.
#LI-

Pay Range

$87,000 - $107,000 CAD

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC ’s Know Your Rights. We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy.

At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.

Recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes

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More about this job

Responsibilities

The Client Success Advisor will drive platform adoption and retention by providing expert guidance on GRC configurations and best practices. They will collaborate with internal teams and clients to align software solutions with business objectives and regulatory requirements.

Requirements

Candidates must have 5-7 years of experience in a client-facing role within the legal, audit, risk, or compliance industry. Strong analytical abilities and a deep understanding of GRC domains and software platforms are required.

Skills

GRC
Risk management
Audit
Compliance
Customer success
Relationship management
Software configuration
Business process optimization
Analytical skills
Problem-solving
Communication skills
Stakeholder engagement
Regulatory knowledge
Project management

Benefits

Flexible work environment
Global days of service
Comprehensive health benefits
Meeting free days
Generous time off policy
Wellness programs

Visa sponsorship

Not detected in the job text

Keywords

GRC
Governance
Risk
Compliance
SaaS
Audit
Customer Success
Client Success
Software Solutions
Regulatory Developments
Business Value
Automation
Stakeholder Management
Platform Adoption
Diligent One Platform
Data Analysis
Workflow Optimization
AI
Large Language Models
Resilience

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