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Added 1 hour ago
Q
Financial Adviser
Quartz
Open Hall, NL
- Full-time
We're looking for our first Financial Adviser to help shape how Charlie, our AI advisor, thinks and acts and, ultimately, how financial advice is produced at scale.
Added 1 hour ago
Q
Backend Developer (Kotlin)
Quartz
Open Hall, NL
- Full-time
…the systems that aggregate user data, power Charlie (our AI advisor), and make personalised wealth advice possible at…
Added 2 hours ago
Director of Software Development R&D - AI
Siemens
Saskatoon, SK
Strategic Customer Engagement: Serve as a senior technical leader and trusted AI advisor for strategic Siemens EDA customers, including hyperscalers, fabless semiconductor companies, IDMs,…
Added 2 hours ago
FC
Assistant Branch Manager Hamilton/Halton
FirstOntario Credit Union
Hamilton, ON
- Full-time
Be a trusted advisor to help the teams so they too can help our members meet their short and long term financial goals
Added 3 hours ago
S
Paid Services Beauty Advisor - Part Time
Sephora
Richmond Hill, ON
- $19.7 to $23.2 CAD / hour
- Part-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 4 hours ago
PL
Customer Success Specialist
Probus Logistics
Markham, ON
- Full-time
Customer Value Realization – Responsible for understanding customer’s KPI’s becoming a trusted advisor and educator to enable customers to realize the full potential of offerings provided…
Added 5 hours ago
ST
EWIS Integrator (Expert Level)
SEGULA Technologies
Montreal, QC
- Full-time
…organization-wide standards and governance. Acting as a strategic advisor to executive engineering leadership, you will drive technical excellence, ensure full certification compliance, and…
Added 6 hours ago
S
Beauty Advisor - Full Time
sephora.com
London, ON
- $19.2 to $22.6 CAD / hour
- Full-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 6 hours ago
E
Product Manager
Eurofase
Richmond Hill, ON
- Full-time
Act as the product-information advisor to Engineering, Operations, Quality, Customer Care, Technical Support, and Sales.
Added 9 hours ago
Business Systems Analyst - Transfer Agency Operations
Scotiabank
Toronto, ON
Product and fund lifecycle new fund and series launches, fund mergers, terminations, series changes, and fund-code and reference-data set-up.
Added 11 hours ago
N
Vice President, Human Resources
Napoleon
Barrie, ON
- Full-time
…manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs.…
Added 12 hours ago
NB
Senior Legal Advisor
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior legal advisor in the Personal Banking and Intellectual Property team, Projects Sector within the Legal Affairs at National Bank means acting as a specialist in banking…
Added 13 hours ago
Emergency Road Service Advisor (Manitoba)
CAA Club Group
Mossey River, MB
Incredible rewards, travel incentives, and product and service discounts,
Added 15 hours ago
J
Open Jobs Beauty Advisor - Part Time
Jobbe
Fredericton, NB
- Part-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 15 hours ago
J
Meat Cutter Full Time Day Greenlight Requisition
Jobbe
NB · New Brunswick, Canada
- Full-time
Maintaining product displays Job Qualifications: You must be available for the required shift(s) and be able to lift up to 50lbs depending on the department. At Loblaw, it’s about our…
Added 15 hours ago
J
SAP Operations Clerk Part Time Day
Jobbe
NB · New Brunswick, Canada
- Part-time
Maintaining product displays Job Qualifications: You must be available for the required shift(s) and be able to lift up to 50lbs depending on the department. At Loblaw, it’s about our…
Added 15 hours ago
J
Retail Sales Associate – Part-Time
Jobbe
Fredericton, NB
- $15.9 to $16.2 CAD / hour
- Part-time
Customer-obsessed, leading with loyalty, confidence and product knowledge to advise style and fit, influence with moments that matter
Added 15 hours ago
HR
Spécialiste, Conseiller(ère) Beauté Désigné(e) - Clé de Peau / Specialist, Designated Beauty Advisor (DBA) - Clé de Peau
Holt Renfrew
Montreal, QC
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 17 hours ago
MJ
Golf, Turf & Agricultural Technician
Manufacturing Job Site
Upper Onslow, NS
- Full-time
Maintain current knowledge of our turf product offerings, as well as competitive machines.
Added 18 hours ago
S
Beauty Advisor - Full Time
Sephora
London, ON
- $19.2 to $22.6 CAD / hour
- Full-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 21 hours ago
HI
Personal Insurance Advisor
HUB International
Edson, AB
- Full-time
As a Personal Insurance Advisor at HUB, you are the first point of contact for clients looking to protect what matters most to them – their home, their vehicle, and everything in between.…
Added 21 hours ago
Car Sales Advisor - Hyundai Coquitlam
The Jim Pattison Auto Group
Port Coquitlam, BC
Continuously develop product knowledge and stay up to date on OEM features, technology, and market trends.
Added 22 hours ago
AI
Service Manager - 417 Nissan
AutoCanada Inc.
Ottawa, ON
- $75,000 to $125,000 CAD / year
- Full-time
Working knowledge of industry standards and practices, including product details and company services offered
Added 1 day ago
ME
Retail Store Associate (Flex)
Mountain Equipment Company
Ottawa, ON
- $19.18 to $19.89 CAD / hour
…new things and plan new adventures – and as a Flexible store Advisor, you’ll be there to help make it all…
Added 1 day ago
Retail Store Advisor (Flex)
Mountain Equipment Company
Moncton, NB
…new things and plan new adventures – and as a Flexible store Advisor, you’ll be there to help make it all…

Diligent Corporation

Client Success Advisor - Risk & Audit

Vancouver, BC, Canada

$87,000 - $107,000 CAD

Apply About employer

Applications open in a new tab.

Job details

Pay: $87,000 - $107,000 CAD
Experience: Minimum of 5-7 years of experience in a client-facing role within the legal, audit, risk, or compliance industry.
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Overview

Diligent is looking for an experienced GRC Advisor to join the team and work on Key accounts to drive adoption and retention and identify areas for expansion within our platform. This position will leverage our GTM, and value drivers established through combining people, process, and technology. If you are anything like the talented GRC Advisors at Diligent then this feeling you have, might be the desire to serve others- but you are blinded by the limits placed on you in your current role. The Client Success Advisor role is key to Diligent’s Customer Success retention strategy.

Key Responsibilities

Provide guidance and best practices on configuring, customizing, and optimizing the functionality of the GRC platform and modules to align with clients’ business processes and objectives.
Conduct in-depth assessments of clients’ GRC requirements, objectives, and challenges to recommend tailored solutions to address their business needs and goals.
Collaborate with clients on internal roadmaps, governance, risk, and compliance requirements to be implemented within Diligent’s platform.
Ensure proper understanding and adoption of the platform solutions to identify at-risk clients and help increase usage of the software and modules.
Partner closely with internal Product, Customer Success, Support, and Sales teams to drive continuous improvement of the platform based on client use cases.
Monitor industry trends, regulatory developments, and emerging best practices in the GRC landscape to proactively share insights and recommendations with clients from a subject matter expert perspective.

Required Experience/Skills

Minimum of 5-7 years of experience in a client-facing role within the legal, audit, risk, or compliance industry.
Adaptive mindset and ability to drive out a meaningful path to how our customers see tangible business value.
Ability to build relationships both internally and externally to understand the underpinning needs of Diligent in terms of delivering proposed business value. Understanding of GRC domain, regulations, industry standards, as well as experience with software solutions and platforms.
Excellent communication and interpersonal skills, with the ability to effectively engage with clients and stakeholders at all levels within an organization and translate technical concepts into business terms.
Strong analytical and problem-solving abilities, with the capacity to assess complex business challenges and develop solutions that drive value and automation for clients.
Highly organized and detail-oriented, with the ability to manage multiple client engagements concurrently and prioritize tasks in a fast-paced environment.
Willingness to travel to client sites.
#LI-

Pay Range

$87,000 - $107,000 CAD

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC ’s Know Your Rights. We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy.

At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.

Recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes

Apply About employer

More about this job

Responsibilities

The Client Success Advisor will drive platform adoption and retention by providing expert guidance on GRC configurations and best practices. They will collaborate with internal teams and clients to align software solutions with business objectives and regulatory requirements.

Requirements

Candidates must have 5-7 years of experience in a client-facing role within the legal, audit, risk, or compliance industry. Strong analytical abilities and a deep understanding of GRC domains and software platforms are required.

Skills

GRC
Risk management
Audit
Compliance
Customer success
Relationship management
Software configuration
Business process optimization
Analytical skills
Problem-solving
Communication skills
Stakeholder engagement
Regulatory knowledge
Project management

Benefits

Flexible work environment
Global days of service
Comprehensive health benefits
Meeting free days
Generous time off policy
Wellness programs

Visa sponsorship

Not detected in the job text

Keywords

GRC
Governance
Risk
Compliance
SaaS
Audit
Customer Success
Client Success
Software Solutions
Regulatory Developments
Business Value
Automation
Stakeholder Management
Platform Adoption
Diligent One Platform
Data Analysis
Workflow Optimization
AI
Large Language Models
Resilience

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