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Added 11 mins ago
Staff Software Engineer (Architecture)
Lantern
Vancouver, BC
Full-time
…technical standards, and helping scale our cloud-native healthcare platform to meet the needs of patients, care advocates, and enterprise…
Added 28 mins ago
Staff Software Engineer (Architecture)
Lantern
Vancouver, BC
…technical standards, and helping scale our cloud-native healthcare platform to meet the needs of patients, care advocates, and enterprise…
Added 41 mins ago
Principal Engineer
Appnovation
Toronto, ON
Full-time
…will set a single, clear technical direction across multiple platform teams, making sure their architectures, data contracts and roadmaps fit together as one system. You will lead through…
Added 41 mins ago
Lead Change Management Specialist
RBC
Toronto, ON
Full-time
The Lead Change Management Specialist is a role within the DevOps & EA Business Office, reporting directly to the Senior Director. This role owns the full Change Management mandate for the…
Added 41 mins ago
AEM DAM Technical Lead
Mewar Infotech Limited
Canada
Contract
The role will lead production support, solution design, enhancements, and delivery for enterprise AEM DAM platforms. The successful candidate will work closely with business, marketing,…
Added 41 mins ago
Enterprise Account Director, Sales Solutions
LinkedIn
Toronto, ON
Full-time
…between buyers and sellers. As a Relationship Manager, you will lead the expansion of our client base and use your strategic social selling skills to educate prospective customers on the…
Added 57 mins ago
Senior Technical Enablement Manager
Achievers
Toronto, ON
Full-time
…design, and deliver Achievers solutions to both mid-market and enterprise customers. This role is critical to field productivity, ramp velocity, and our ability to win in a competitive…
Added 1 hour ago
Director, Product Engineering
Maximus
Toronto, ON
Full-time
…decisions, modernization initiatives, technical debt management, platform sustainability, and innovation…
Added 1 hour ago
Director, Wealth Digital AI Platforms & Technology Delivery
BMO
Toronto, ON · BMOPLACE
Full-time
Lead delivery across multiple cross-functional product and platform teams, establishing one integrated plan, clear critical path, transparent dependencies, and accountable owners.
Added 1 hour ago
Senior Manager, Integrated Insights
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
Competitive Intelligence Leadership: Lead US commercial competitive intelligence for launched and launching treatments, providing early warning on market dynamics and strategic implications.
Added 1 hour ago
Lead Engineer
Raymond James
Vancouver, BC
Full-time
The Lead Engineer is the senior technical engineering lead within Digital Workplace & Platform, responsible for improving the stability, resilience, automation, control effectiveness, and…
Added 1 hour ago
Customer Success Manager
Spellbook
Remote, Canada
$102,000 to $120,000 CAD / year
Full-time · Remote
Lead onboarding and training for new customers, ensuring effective adoption of Spellbook’s platform.
Added 1 hour ago
Production Specialist, Communication
''
Toronto, ON
Full-time
…role. The Production Specialist is our in-house production lead for enterprise virtual events and digital content. From live global town halls to editing a punchy internal video or…
Added 1 hour ago
Director, Product Engineering
Maximus Canada
Canada
Full-time
…decisions, modernization initiatives, technical debt management, platform sustainability, and innovation…
Added 1 hour ago
Shopify Practice Director
Jobgether
Canada
$130,000 to $185,000 USD / year
Full-time
As Shopify Practice Director, you will lead the technical vision, delivery excellence, and growth strategy for an enterprise Shopify Plus practice. You will oversee a global team of…
Added 1 hour ago
Senior Customer Engineer, Named - Toronto Canada
Cloudflare
Toronto, ON
…account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage…
Added 2 hours ago
Manager, Services North America
Prophix
Toronto, ON · Etobicoke, ON
Full-time
As Manager, Professional Services, you'll lead a team of Consultants and Solution Architects delivering Prophix One implementations for finance teams across North America, balancing…
Added 2 hours ago
Manager, Services North America
Prophix
Remote, Canada
Remote
As Manager, Professional Services, you'll lead a team of Consultants and Solution Architects delivering Prophix One implementations for finance teams across North America, balancing…
Added 2 hours ago
Solutions Engineer
Diligent Corporation
Vancouver, BC
As a Solutions Engineer at Diligent, you will partner closely with Sales to help organizations understand how our platform can transform the way they identify and mitigate risk, perform…
Added 2 hours ago
Marketing Analyst
MDG
Oakville, ON
Full-time
MDG Computers Canada Inc. is a leader in consumer financing programs, enterprise technologies, and the sale of computer technology, electronics, furniture, and more. With over 30 years of…
Added 2 hours ago
Senior Data Solutions Engineer
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON
$103,000 to $153,000 CAD / year
Full-time
…ecosystem reliable, governed, and ready to evolve toward a shared enterprise data…
Added 2 hours ago
Implementation Consultant
Prophix
Toronto, ON · Etobicoke, ON
$75,000 to $86,000 CAD / year
Full-time
…confidence through Prophix One™, our Financial Performance Platform. We bring planning, reporting, and automation together so people can focus on higher-value work instead of repetitive…
Added 2 hours ago
Application Architect
Pollard Digital Solutions
Winnipeg, MB
Full-time
…role designs major aspects of the Pollard Digital Engagement Platform, translating business and product requirements into scalable, secure, and maintainable…
Added 3 hours ago
Enterprise Business Development Representative
Basetwo
Remote, Canada
Full-time · Remote
Basetwo is a fast-growing Toronto-based AI startup transforming pharmaceutical manufacturing. Our platform helps enterprise pharma companies accelerate innovation, optimize operations, and…
Added 3 hours ago
Enterprise Business Development Representative
Basetwo AI
Toronto, ON
$90,000 to $100,000 CAD / year
Full-time
Basetwo is a fast-growing Toronto-based AI startup transforming pharmaceutical manufacturing. Our platform helps enterprise pharma companies accelerate innovation, optimize operations, and…

Diligent Corporation

Solutions Engineer

Vancouver, BC, Canada

Pay: $86,000 - $107,000 USD
Experience: 1–3 years of experience in Internal Audit, Risk Management, Controls, IT Risk, Compliance, GRC, or a related field, either in a customer-facing role or within industry.
Posting language: English
Posted: Sep 25, 2026

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Original job description

Position Overview

As a Solutions Engineer at Diligent, you will partner closely with Sales to help organizations understand how our platform can transform the way they identify and mitigate risk, perform audits, strengthen controls, and operationalize broader GRC programs. You’ll independently lead the SE workstream on small to mid-sized opportunities, while partnering with more senior Solutions Engineers on complex, multi-pillar deals, acting as a trusted partner to customer stakeholders and helping translate Risk & Audit and broader GRC challenges into clear, compelling solutions that drive business value.

If you enjoy combining domain expertise, storytelling, solution design, and customer interaction and are looking to build your career in a commercial, customer-facing environment, this is a strong next step.

Key Responsibilities

Customer & Commercial Partnership

Partner with Sales to lead the full pre-sales lifecycle for small to mid-sized opportunities, helping customers understand how Diligent solves real-world risk, audit, and control management challenges.

Deliver independent, well-prepared, tailored software demonstrations that clearly articulate business value, while seeking coaching and feedback from senior team members for continuous improvement.

Engage confidently with stakeholders across Internal Audit, Risk, Compliance, IT, Controls, and Governance teams, owning day-to-day customer conversations and escalating to senior SEs for high-risk or complex topics as needed.

Translate customer pain points into clear solution narratives, including outcomes and success criteria, to support deal progression and closure.

Own the technical win for small to mid-sized opportunities, and contribute to the technical strategy on larger, multi-stakeholder deals in partnership with senior SEs.

Solution Design & Thought Leadership

Design and present solution architectures that align with customer objectives, operating models, and regulatory environments.

Articulate the cross-platform value of the Diligent One Platform and how it supports integrated Governance, Risk and Compliance programs across risk, audit, controls, and related workflows.

Collaborate with Product teams by capturing and relaying customer and domain feedback on product enhancements.

Independently run structured discovery sessions for your own opportunities, mapping requirements to Diligent solutions, defining POC or sandbox success criteria, and ensuring proposed solutions are implementation-ready, with guidance from senior SEs where needed.

Co-lead selected marketing initiatives such as webinars, industry events, and thought-leadership content.

Domain Expertise

Apply a solid working knowledge of risk and audit concepts in customer discussions to frame challenges and guide solution design, with mentorship from senior SEs as you deepen your expertise.

Maintain working familiarity with key regulatory and industry frameworks such as COSO ERM, COSO Internal Control, SOX, IIA Standards, ISO 27001, NIST, CMMC, and other relevant industry regulations and frameworks.

Build knowledge of core Risk & Audit functions, including Enterprise Risk Management, Internal Audit, Controls and Testing, Issue and Action Management, IT Risk, and reporting for executive and board stakeholders.

Technical & Integration Fluency

Maintain a strong working understanding of the Diligent platform, including core workflows, configuration options, reporting, and common integrations.

Configure and maintain demo and sandbox environments, ensuring they reflect current product capabilities and common customer use cases.

Confidently whiteboard end-to-end solution flows, data movements, and high-level architectures with both business and technical audiences, engaging senior SEs for deeper architectural or cross-pillar discussions.

Required Skills/Experience

1–3 years of experience in Internal Audit, Risk Management, Controls, IT Risk, Compliance, GRC, or a related field, either in a customer-facing role or within industry.

Experience working with SaaS solutions, including demonstrated experience independently delivering demos or evaluations for at least one solution area, or a strong track record of quickly ramping on new SaaS platforms.

Strong presentation and communication skills, with the ability to simplify complex topics for non-technical audiences.

Comfortable partnering with Sales and contributing to commercial outcomes as part of a broader account team.

Curious, self-driven, and motivated to continuously deepen both technical and domain knowledge, with a growth mindset and openness to coaching and feedback.

Pay Range

$86,000 - $107,000 USD

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC ’s Know Your Rights. We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy.

At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.

Recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes

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More about this job

Responsibilities

Partner with Sales to lead the pre-sales lifecycle for small to mid-sized opportunities by delivering tailored software demonstrations and articulating business value. Design solution architectures that align with customer objectives while collaborating with product teams to relay domain feedback.

Requirements

Requires 1–3 years of experience in Internal Audit, Risk Management, Compliance, or a related field. Candidates must have experience with SaaS solutions and strong presentation skills to simplify complex topics for non-technical audiences.

Skills

Solutions engineering
SaaS
Risk management
Internal audit
Compliance
GRC
Software demonstrations
Solution architecture
Technical sales
Presentation skills
Communication skills
Stakeholder management
Regulatory frameworks
Data analysis
Workflow design

Benefits

Flexible work environment
Global days of service
Comprehensive health benefits
Meeting free days
Generous time off policy
Wellness programs

Visa sponsorship

Not detected in the job text

Keywords

Solutions Engineer
Diligent One Platform
GRC
SaaS
Risk Management
Internal Audit
Compliance
COSO ERM
SOX
ISO 27001
NIST
CMMC
Pre-sales
Solution Design
Technical Strategy
Governance
Controls
IT Risk
Workflow Automation
Enterprise Risk Management
Sandbox Environment
Whiteboarding
Stakeholder Engagement
Business Value
Regulatory Frameworks
Product Enhancements
Customer Success
Account Team
Growth Mindset
AI

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