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Added 9 mins ago
GA
Customer Success Manager, Enterprise
GC AI
Canada
- Full-time
🤝 Care: be direct, like an honest friend, even when it’s uncomfortable.
Added 9 mins ago
AC
Regional Junior Category Manager
Alimentation Couche-Tard
Laval, QC
- Internship
…make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can…
Added 9 mins ago
S
Full Time Store Manager (Optical): Victoria, BC
Specsavers
Victoria, BC
- Full-time
As a Store Manager at Specsavers, you’ll play a key role in helping customers see and feel their best. You’ll run the daily retail operations of Specsavers’ store. As the leading…
Added 9 mins ago
H&
Experienced Esthetician
Hand & Stone - Mississauga - Derry & Dixie
ON · Mississauga, ON
- $18 to $30 CAD / hour
- Full-time
This is position is ideal for an experienced Esthetician who likes to perform all types of skin care services and work as a team to grow their clientele. Compensation structure includes a…
Added 9 mins ago
H&
Experienced Esthetician
Hand & Stone - Mississauga - Derry & Dixie
Mississauga, ON
- $18 to $30 CAD / hour
- Full-time
This is position is ideal for an experienced Esthetician who likes to perform all types of skin care services and work as a team to grow their clientele. Compensation structure includes a…
Added 9 mins ago
PH
Electroneurophysiology Technologist P1
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Vancouver, BC
- Full-time
Reporting to the Patient Care Manager, Ambulatory Care and receiving work direction from the Physician Head, Neurology, the Electroneurophysiology Technologist performs technical functions…
Added 9 mins ago
PH
Booking & Program Clerk VR
Providence Healthcare
Vancouver, BC
- Other
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Added 9 mins ago
SC
Cook
Sodexo Canada Ltd
Saint John, NB
- Part-time
…interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully…
Added 9 mins ago
T&
Senior Project Manager / Senior Consultant, Stakeholder Management
Turner & Townsend
Toronto, ON
- Full-time
As a Senior Project Manager / Senior Consultant, Stakeholder Management, you will:
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R(
Assistant Store Manager - Faubourg de la Gare Vaudreuil
Reitmans (Canada) Ltée/Ltd
Vaudreuil-Dorion, QC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 9 mins ago
D
Intermediate Electrical Designer/Engineer
Danaher
Concord, ON
- $90,000 to $103,000 CAD / year
- Full-time
This position reports to the Electrical Hardware Development Manager and is part of the Mass Spec Hardware Development department located in Concord, Ontario, and will be an on-site role.
Added 9 mins ago
D
Automation Engineer
Danaher
Burnaby, BC
- Full-time
…– working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing…
Added 23 mins ago
FH
RN, Cardiac Inpatient Units or Cardiac Interventional Day Care (DCIU; ICRU) - Telemetry Unit - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
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Added 23 mins ago
FH
Registered Nurse ICU - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 23 mins ago
FH
Registered Nurse, Intensive Care Unit, Specialty Qualified - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 23 mins ago
FH
Registered Nurse, Intensive Care Unit, Specialty Qualified - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 23 mins ago
FH
Senior Indigenous Cultural Advisor
Fraser Health Authority
Pitt Meadows, BC
- $35.36 to $50.83 CAD / hour
- Full-time
…interactions and to ensure clients receive traditional wellness care and…
Added 23 mins ago
UH
Clinical Extern, Nursing
Unity Health Toronto
Toronto, ON
- Temporary
Reporting to the Clinical Manager, the Clinical Nurse Extern is an unregulated health care provider working under the supervision of registered nursing professionals. They will work within…
Added 23 mins ago
NH
MAINTENANCE WORKER IV
Northern Health - BC
Smithers, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, this position performs maintenance and repair duties related to buildings, grounds and equipment,…
Added 23 mins ago
NH
REGISTERED NURSE (RN), MED SURG
Northern Health - BC
Quesnel, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Registered Nurse practices in accordance with the standards of professional practice and code…
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FH
Medical Office Assistant/Receptionist, Urgent Primary Care Centre - Chilliwack
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Chilliwack, BC
- $27.26 to $29.16 CAD / hour
- Other
Reporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre (�UPCC� or �Centre�), and as the first…
Added 23 mins ago
SH
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SE Health
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- Full-time
…Office is where innovation meets impact - supporting our direct care teams, driving strategic growth, and helping to shape the future of health care. As a member of our amazing Home Office…
Added 23 mins ago
SI
Support Services Attendant
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- Part-time
Provides resident menu feedback to manager via temperature audit sheet, feedback form or verbally
Added 23 mins ago
FH
Senior Indigenous Cultural Advisor
Fraser Health Authority
New Westminster, BC
- $35.36 to $50.83 CAD / hour
- Full-time
…interactions and to ensure clients receive traditional wellness care and…
Added 23 mins ago
A
Housekeeping Retirement - Regular Part Time [IEM ALC Hskp4 0.40] - AgeCare Elmira, Retirement
AgeCare
Elmira, ON
- Part-time
The Housekeeper performs a variety of housekeeping duties to ensure that the Long-Term Care residence is maintained in a safe, clean, and sanitary condition for residents, visitors, and…

Diligent

Senior Manager, BT Applications

Vancouver, BC, Canada

$131,440.00-$180,730.00 · Full-time

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Job details

Pay: $131,440.00-$180,730.00
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

A Day in the Life

The Senior Manager, BT Applications will lead multiple Business Systems and applications teams in delivering high-quality technology solutions for our internal stakeholders. In this role, you will own a portfolio of enterprise applications and projects, partnering with senior leaders across Finance, Sales, and other functions to prioritize demand, shape roadmaps, and ensure predictable, high-quality delivery. You will provide both people leadership and strategic guidance, overseeing solution design, process optimization, and continuous improvement in how we analyse, build, test, and support our core systems. This position is ideal for a hands-on leader who combines deep enterprise applications experience with strong stakeholder management, coaching, and change-leadership skills.

You love turning real business problems into working AI solutions - and you’re not afraid to roll up your sleeves to ship them. In this role, you’ll lead Diligent’s internal AI Solutions function you’ll lead Diligent’s internal AI Solutions function, a small, high-impact team that is embedding AI and GenA embedding AI and GenAI into the systems thousands of colleagues use every day across Marketing, Sales, Customer Success, Finance, HR, Legal, and Product & Engineering. You’ll set the AI vision and roadmap for internal tools, architect solutions, and still build hands-on reference implementations through to production-grade integrations build hands-on - from prototypes and production-grade integrations. You’ll own how AI shows up inside ERP, CRM, BI and core IT platforms, and you’ll be accountable for making those solutions reliable, secure, compliant, and measurably valuable for the business. If you enjoy being a “player-coach” who can move seamlessly between executive conversations and deep technical reviews, this role gives you the scope, visibility, and impact to shape how a global SaaS leader uses AI to run smarter and faster.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

Lead, coach, and grow a high-performing team of AI Solutions Architects and Engineers, setting clear goals and building the capabilities the business needs as AI demand scales.
Define and own the strategy, vision, and roadmap for internal AI solutions, translating business priorities into a focused portfolio of AI and platform initiatives.
Design and deliver end-to-end AI/GenAI solutions - from ideation and prototyping through production deployment, monitoring, and continuous improvement.
Embed AI capabilities (such as RAG, copilots, agents, summarization, and classification) into core business applications including ERP, CRM, BI, and other enterprise systems in a robust, maintainable way.
Act as a trusted advisor to senior and executive stakeholders, turning technical possibilities into clear business value and measurable KPIs and ROI for AI initiatives.
Champion responsible AI, governance, and security - ensuring privacy, fairness, and regulatory compliance, and driving AI and data literacy through enablement, documentation, and workshops.

These are the essentials you’ll need to get an interview:

Proven “player-coach” experience: you still build hands-on (coding, standing up prototypes/reference implementations, unblocking hard problems) rather than managing AI delivery from a distance.
Track record of building, leading, and developing technical teams Track record of building, leading, and developing technical teams, including hiring, performance management, capability planning, and career development.
Deep, current AI/GenAI expertise with LLMs, RAG, agents/workflows, prompt engineering, and evaluation, with enough technical depth to review designs and make sound architecture trade-offs.
Strong background in IT platform engineering for enterprise tools such as the Atlassian suite and Microsoft 365/Azure (or comparable), including configuration, integration, automation, lifecycle management, and ownership of reliability and security.
Hands-on experience integrating AI 2 Hands-on experience integrating AI into core business platforms (for example Salesforce/CRM, ERP, BI) via APIs and cloud infrastructure (AWS preferred), with solutions running successfully in production.
Proven ability to own strategy, roadmap, and portfolio for AI and platforms - sequencing initiatives and allocating team capacity across competing demands.
Confidence working with senior business and IT leaders Confidence working with senior business and IT leaders, including accountability for KPIs/ROI and for responsible AI, security, and compliance across everything shipped.

It would be great if you had these too, but we’ll support you if you don’t:

Experience building or scaling an internal AI or AI enablement function in a global SaaS or large enterprise environment, ideally operating across multiple regions and time zones.
Familiarity with MLOps/LLMOps practices (model lifecycle, experiment tracking, evaluation, drift monitoring) and modern engineering practices such as containerization and CI/CD.
Exposure to classical machine learning and analytics (for example Scikit-learn, dashboards) and the ability to collaborate effectively with data and ML teams.

What Diligent Offers You

Pay Range

$131,440.00-$180,730.00

Incentive Compensation

Offers will be negotiated based on each candidate's qualifications.

This role is eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals.

Benefits

Full-time roles are eligible for our comprehensive benefits program which includes medical, dental and vision coverage. You may also contribute to our 401(k) plan that includes a company match.

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs. (among others) Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

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More about this job

Responsibilities

Lead and develop the AI Solutions team while setting the strategy and roadmap for internal AI initiatives across enterprise applications such as ERP, CRM, BI, and core IT platforms. Design and deliver production-ready AI solutions, advise senior stakeholders on business value and KPIs, and ensure solutions are reliable, secure, compliant, and continuously improved.

Requirements

Candidates need hands-on experience building and deploying AI/GenAI solutions, deep expertise in LLMs, RAG, agents, prompt engineering, and evaluation, and a record of leading technical teams. They should also have enterprise platform engineering and integration experience, portfolio ownership, and the ability to work with senior leaders on ROI, security, and responsible AI.

Skills

AI And Generative AI
Large Language Models
Retrieval-Augmented Generation
AI Agents And Workflows
Prompt Engineering
AI Evaluation
Enterprise Application Integration
IT Platform Engineering
Solution Architecture
People Leadership
Roadmap And Portfolio Management
Stakeholder Management
Responsible AI Governance
Security And Compliance
MLOps And LLMOps
CI/CD

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
401(k) With Company Match
Flexible Work Environment
Global Days Of Service
Meeting-Free Days
Paid Time Off
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
Generative AI
Large Language Models
Retrieval-Augmented Generation
AI Agents
Copilots
Prompt Engineering
AI Evaluation
ERP
CRM
Salesforce
Business Intelligence
Atlassian Suite
Microsoft 365
Azure
AWS
APIs
Cloud Infrastructure
MLOps
LLMOps
Model Lifecycle Management
Experiment Tracking
Drift Monitoring
Containerization
CI/CD
Scikit-Learn
Responsible AI
AI Governance
Data Literacy
Enterprise Applications

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