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B
SENIOR ADVISOR, PROCUREMENT
BDC
Montreal, QC
- Full-time
Organize, lead and coordinate selection committees in the context of calls for tenders, by preparing evaluation grids in advance, and act as a voting party, as required;
Added 1 min ago
HI
Accounting & Compliance Manager
HUB International
Chilliwack, BC
- Full-time
…accountability, collaboration, continuous improvement, and service…
Added 1 min ago
Environmental Educator
Government of Alberta
Calgary, AB
…stewardship of Alberta’s fish, water and ecosystems. You will lead the delivery of education programs and activities for all ages and abilities – from toddlers to seniors. This position…
Added 1 min ago
GP
Staff Product Manager, Professional Experience
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
Lead discovery and delivery across the full Pro journey, including installation and first run, device linking, homeowner consent, fleet visibility and control, reliability, remote…
Added 1 min ago
Administrator, Billing
Aecon
Toronto, ON · Scarborough, ON
Integrity. We lead by example, with humility and courage.
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RM
Specialist, Culture & Inclusion Planning
Regional Municipality of Peel
Brampton, ON
- Other
…diversity, and inclusion (READI) into the fabric of program and service…
Added 1 min ago
AC
Product Manager - SAP Release Manager
Air Canada
Toronto, ON
- Full-time
Air Canada seeks a highly motivated and experienced Product Manager (SAP Release Manager) to lead the end-to-end planning, governance, coordination, and execution of SAP releases. The role…
Added 1 min ago
DH
Lead, Cyber Security
De Havilland Aircraft of Canada Limited
Calgary, AB
- Full-time
The Cybersecurity Lead provides technical and functional direction to cybersecurity analysts, specialists, architects, and service partners. The role coordinates work, mentors team members,…
Added 1 min ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
We are looking for a full-time, permanent Senior Manager to lead our small business practice in Winnipeg, Manitoba. This role suits an experienced small business practitioner who knows…
Added 17 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 17 mins ago
UH
Sprott Patient Education Specialist
University Health Network
Toronto, ON
- Full-time
Reporting to the Lead of Transformation, the Patient Education Specialist will lead the foundational planning work required to support a centralized Surgical Patient Education Hub. The role…
Added 17 mins ago
IG
Project Engineering
IMT Group
Ingersoll, ON
- $79,400 to $115,900 CAD / year
- Full-time
…Manufacturing Integration to join our team and contribute to the delivery of essential manufacturing solutions with Precision and Reliability. Join a culture that fosters collaboration, an…
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Marketing Lead, Brand & Revenue
MPOYNT
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
We’re built through execution, delivery and reputation. Now we’re investing in scale - sharpening our brand, modernizing our digital presence, and building a marketing engine that supports…
Added 17 mins ago
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Senior Director, Clinical Development Change & Transformation Lead
Evinova
Mississauga, ON
- Full-time
We are seeking a Director, Clinical Development Change & Transformation Lead to drive the change management and adoption work that turns Evinova's solutions into new ways of working across…
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SM
RQ11738 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11738
Added 17 mins ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
…multiple projects concurrently. The successful candidate will lead projects through initiation, planning, execution, monitoring, controlling, procurement, and closeout while ensuring…
Added 32 mins ago
M
Senior I&IT Business Analyst
Metrolinx
Toronto, ON
- Full-time
Our I&IT Development and Delivery division is looking for a Senior Business Analyst to lead stakeholder engagement, business requirements elicitation and analysis, and translate business…
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M
Vice President, Network Operations
Metrolinx
Oakville, ON
- Full-time
…accountable for leading real-time network operations, operational service delivery, service recovery, performance management, operational readiness, and critical incident response across…
Added 32 mins ago
US
Delivery Driver - Edmonton South
UPS Supply Chain Solutions
Edmonton, AB · CA - EDMONTON SOUTH CENTRE (ABEDO)
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 32 mins ago
Digital Product Manager, Member Experience
Canadian Federation of Independent Business
Canada
Reporting to the Vice President, Digital and Delivery, the Digital Product Manager, Member Experience will lead the strategy, roadmap and continuous improvement of CFIB's member-facing…
Added 32 mins ago
SH
Manager/Director, Management Consulting
Santis Health
Toronto, ON
- Full-time
…lasting impact. The successful candidate will originate and lead client engagements, build and develop high-performing teams and help define the service offerings that drive the practice’s…
Added 32 mins ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11680
Added 32 mins ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11681
Added 32 mins ago
PJ
General Manager, International Markets (MEA)
Papa Johns
NB · Chiasson Office, NB
- Full-time
Lead the delivery of annual operating plans, budgets, forecasts, and strategic initiatives.
Added 32 mins ago
AG
Full-Cycle Engineering Recruiter II 6-Month Contract
Allegis Global Solutions
Mississauga, ON
- $43 CAD / hour
- Full-time
The key focus for the Recruitment Relationship Manager II is to lead the successful fulfilment of open

Diligent

Senior Manager, BT Applications

Vancouver, BC, Canada

$131,440.00-$180,730.00 · Full-time

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Job details

Pay: $131,440.00-$180,730.00
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

A Day in the Life

The Senior Manager, BT Applications will lead multiple Business Systems and applications teams in delivering high-quality technology solutions for our internal stakeholders. In this role, you will own a portfolio of enterprise applications and projects, partnering with senior leaders across Finance, Sales, and other functions to prioritize demand, shape roadmaps, and ensure predictable, high-quality delivery. You will provide both people leadership and strategic guidance, overseeing solution design, process optimization, and continuous improvement in how we analyse, build, test, and support our core systems. This position is ideal for a hands-on leader who combines deep enterprise applications experience with strong stakeholder management, coaching, and change-leadership skills.

You love turning real business problems into working AI solutions - and you’re not afraid to roll up your sleeves to ship them. In this role, you’ll lead Diligent’s internal AI Solutions function you’ll lead Diligent’s internal AI Solutions function, a small, high-impact team that is embedding AI and GenA embedding AI and GenAI into the systems thousands of colleagues use every day across Marketing, Sales, Customer Success, Finance, HR, Legal, and Product & Engineering. You’ll set the AI vision and roadmap for internal tools, architect solutions, and still build hands-on reference implementations through to production-grade integrations build hands-on - from prototypes and production-grade integrations. You’ll own how AI shows up inside ERP, CRM, BI and core IT platforms, and you’ll be accountable for making those solutions reliable, secure, compliant, and measurably valuable for the business. If you enjoy being a “player-coach” who can move seamlessly between executive conversations and deep technical reviews, this role gives you the scope, visibility, and impact to shape how a global SaaS leader uses AI to run smarter and faster.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

Lead, coach, and grow a high-performing team of AI Solutions Architects and Engineers, setting clear goals and building the capabilities the business needs as AI demand scales.
Define and own the strategy, vision, and roadmap for internal AI solutions, translating business priorities into a focused portfolio of AI and platform initiatives.
Design and deliver end-to-end AI/GenAI solutions - from ideation and prototyping through production deployment, monitoring, and continuous improvement.
Embed AI capabilities (such as RAG, copilots, agents, summarization, and classification) into core business applications including ERP, CRM, BI, and other enterprise systems in a robust, maintainable way.
Act as a trusted advisor to senior and executive stakeholders, turning technical possibilities into clear business value and measurable KPIs and ROI for AI initiatives.
Champion responsible AI, governance, and security - ensuring privacy, fairness, and regulatory compliance, and driving AI and data literacy through enablement, documentation, and workshops.

These are the essentials you’ll need to get an interview:

Proven “player-coach” experience: you still build hands-on (coding, standing up prototypes/reference implementations, unblocking hard problems) rather than managing AI delivery from a distance.
Track record of building, leading, and developing technical teams Track record of building, leading, and developing technical teams, including hiring, performance management, capability planning, and career development.
Deep, current AI/GenAI expertise with LLMs, RAG, agents/workflows, prompt engineering, and evaluation, with enough technical depth to review designs and make sound architecture trade-offs.
Strong background in IT platform engineering for enterprise tools such as the Atlassian suite and Microsoft 365/Azure (or comparable), including configuration, integration, automation, lifecycle management, and ownership of reliability and security.
Hands-on experience integrating AI 2 Hands-on experience integrating AI into core business platforms (for example Salesforce/CRM, ERP, BI) via APIs and cloud infrastructure (AWS preferred), with solutions running successfully in production.
Proven ability to own strategy, roadmap, and portfolio for AI and platforms - sequencing initiatives and allocating team capacity across competing demands.
Confidence working with senior business and IT leaders Confidence working with senior business and IT leaders, including accountability for KPIs/ROI and for responsible AI, security, and compliance across everything shipped.

It would be great if you had these too, but we’ll support you if you don’t:

Experience building or scaling an internal AI or AI enablement function in a global SaaS or large enterprise environment, ideally operating across multiple regions and time zones.
Familiarity with MLOps/LLMOps practices (model lifecycle, experiment tracking, evaluation, drift monitoring) and modern engineering practices such as containerization and CI/CD.
Exposure to classical machine learning and analytics (for example Scikit-learn, dashboards) and the ability to collaborate effectively with data and ML teams.

What Diligent Offers You

Pay Range

$131,440.00-$180,730.00

Incentive Compensation

Offers will be negotiated based on each candidate's qualifications.

This role is eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals.

Benefits

Full-time roles are eligible for our comprehensive benefits program which includes medical, dental and vision coverage. You may also contribute to our 401(k) plan that includes a company match.

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs. (among others) Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

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More about this job

Responsibilities

Lead and develop the AI Solutions team while setting the strategy and roadmap for internal AI initiatives across enterprise applications such as ERP, CRM, BI, and core IT platforms. Design and deliver production-ready AI solutions, advise senior stakeholders on business value and KPIs, and ensure solutions are reliable, secure, compliant, and continuously improved.

Requirements

Candidates need hands-on experience building and deploying AI/GenAI solutions, deep expertise in LLMs, RAG, agents, prompt engineering, and evaluation, and a record of leading technical teams. They should also have enterprise platform engineering and integration experience, portfolio ownership, and the ability to work with senior leaders on ROI, security, and responsible AI.

Skills

AI And Generative AI
Large Language Models
Retrieval-Augmented Generation
AI Agents And Workflows
Prompt Engineering
AI Evaluation
Enterprise Application Integration
IT Platform Engineering
Solution Architecture
People Leadership
Roadmap And Portfolio Management
Stakeholder Management
Responsible AI Governance
Security And Compliance
MLOps And LLMOps
CI/CD

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
401(k) With Company Match
Flexible Work Environment
Global Days Of Service
Meeting-Free Days
Paid Time Off
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
Generative AI
Large Language Models
Retrieval-Augmented Generation
AI Agents
Copilots
Prompt Engineering
AI Evaluation
ERP
CRM
Salesforce
Business Intelligence
Atlassian Suite
Microsoft 365
Azure
AWS
APIs
Cloud Infrastructure
MLOps
LLMOps
Model Lifecycle Management
Experiment Tracking
Drift Monitoring
Containerization
CI/CD
Scikit-Learn
Responsible AI
AI Governance
Data Literacy
Enterprise Applications

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