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Added 23 mins ago
FE
Inside sales representative
Franklin Empire Inc.
Trois-Rivières, QC
- Full-time
Conduct sales transactions through Internet-based electronic commerce
Added 23 mins ago
FE
Inside sales representative
Franklin Empire Inc.
Saint-Jérôme, QC · St-Jérôme, QC
- Full-time
Conduct sales transactions through Internet-based electronic commerce
Added 38 mins ago
FE
Inside sales representative
Franklin Empire Inc.
MB · Saint-Laurent, MB
- Full-time
Conduct sales transactions through Internet-based electronic commerce
Added 1 hour ago
SP
Enterprise/Commercial Account Executive – Data Foundation (MuleSoft + Informatica) or Enterprise/Commercial Account Executive - Informatica Specialist
Salesforce Partner Canada
Toronto, ON
- Full-time
Resource Orchestration: Align cross-functional internal teams (SEs, Product Specialists, Cloud Sales, and Executives) to accelerate deal velocity.
Added 2 hours ago
Sales Development Representative (SDR) - Pharma (all genders)
Schlafender Hase GmbH
L'Île-Perrot, QC
First experience in B2B sales, ideally in an inside sales or SDR role, with a track record of generating qualified opportunities
Added 3 hours ago
D
Account Manager
d8eedab5-d750-47d2-ba1f-8bfec4820a1f
Oakville, ON
- Full-time
To maintain and develop existing customers through appropriate propositions and ethical sales methods to optimise the quality of service, business growth, and customer satisfaction.
Added 5 hours ago
BB
Accounts Receivable Specialist
Bosch Building Technologies North America
Vancouver, BC
- Full-time
…dispute resolution while partnering with project managers, sales teams, and customers to improve collections and reduce bad debt. The position also supports reporting, maintains accurate…
Added 6 hours ago
TM
Wireless Sales Representative
The Mobile Shop
Grande Prairie, AB
- Full-time
Join us at The Mobile Shop located inside Real Canadian Superstore!
Added 7 hours ago
NL
Inside Sales Specialist
Northern Lights Fiber
Calgary, AB
- Full-time
Role Description The Inside Sales Specialist is a full-time, hybrid role based in Calgary, AB, with flexibility for some work from home. In this role, you will handle inbound and outbound…
Added 7 hours ago
R
Department Manager (Seasonal, Inside & Outside Lawn and Garden)
RONA
Langford, BC
- Temporary
Manage promotional activities according to sales, company initiatives. Be aware of current trends and competitors to help develop effective marketing strategy
Added 7 hours ago
TT
Inside Sales Coordinator
Top Tier Talent Group
Toronto, ON
- Full-time
This is an Inside Sales Coordinator position supporting program managers with new business quotations, customer pricing, and commercial coordination within a Tier 1 automotive manufacturing…
Added 7 hours ago
L
Legal Engineer
Legora
Toronto, ON
- Full-time
Be the voice of the user inside Legora - sharing insights that directly inform product development, roadmap priorities, and strategic direction.
Added 10 hours ago
LD
Stocking Team Member / Casual
London Drugs Limited
Richmond, BC
- $18.25 to $21.04 CAD / hour
- Other
The Stock Service team members will be responsible for moving items between sales and stock areas, cleaning store surfaces, and other Stock Service related duties, as required. This team is…
Added 10 hours ago
LD
Stock Service Overnight Shift
London Drugs Limited
Richmond, BC
- $17.4 CAD / hour
- Other
The overnight Stocking Team is responsible for merchandising and cleanup of the general sales floor, ensuring the store is stocked and ready for opening. This team is vital to the…
Added 10 hours ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Burnaby, BC
- $21.36 to $23.98 CAD / hour
- Other
The TECH Retail Merchandising Manager is responsible for developing sales through the presentation and merchandising of the TECH area. As a merchant leader, they must have a good…
Added 10 hours ago
ED
Sales Executive
Espresso Dolce
Toronto, ON
- Part-time
Previous retail, showroom, or inside sales experience is an asset, especially in specialty food or appliance sectors.
Added 11 hours ago
BB
Accounts Receivable Specialist
Bosch Building Technologies
Vancouver, BC
- $47,000 to $55,000 CAD / year
- Full-time
…dispute resolution while partnering with project managers, sales teams, and customers to improve collections and reduce bad debt. The position also supports reporting, maintains accurate…
Added 11 hours ago
C
Temporary Sales Support Associate
Coach
Toronto, ON
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 11 hours ago
C
Temporary Cashier
Coach
Toronto, ON
- Part-time
Act as an ambassador for the Insider Program; promote add-on sales and gift cards.
Added 11 hours ago
LD
Stocking Team Member / Casual
London Drugs Limited
Surrey, BC · South Surrey, BC
- Other
The Stocking Team is responsible for providing physical assistance in moving merchandise between sales and stock areas, as well as general housekeeping, wrapping at cash check outs, and…
Added 11 hours ago
M
Marketing Lead, Brand & Revenue
MPOYNT
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
This is a rare opportunity to build a marketing function from the ground up inside a company that already has momentum. You’ll work directly with senior leadership on positioning,…
Added 11 hours ago
C
Temporary Sales Support Associate
Coach
AB · Edmonton, AB
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 11 hours ago
C
Account Executive - Canada
Cisco
Calgary, AB
- Full-time
Join Cisco’s Global Virtual Sales organization - one of our fastest-growing sales teams, and the talent engine for Cisco Sales that consistently delivers profitable growth. We serve the…
Added 11 hours ago
C
Temporary Sales Support Associate
Coach
Ottawa, ON
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 12 hours ago
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Account Manager-EN
Noramco
Mississauga, ON
- Full-time
Previous Sales/Inside Sales experience in the Canadian Electrical Industry is required

Diligent

Senior Manager, BT Applications

Vancouver, BC, Canada

$131,440.00-$180,730.00 · Full-time

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Job details

Pay: $131,440.00-$180,730.00
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

A Day in the Life

The Senior Manager, BT Applications will lead multiple Business Systems and applications teams in delivering high-quality technology solutions for our internal stakeholders. In this role, you will own a portfolio of enterprise applications and projects, partnering with senior leaders across Finance, Sales, and other functions to prioritize demand, shape roadmaps, and ensure predictable, high-quality delivery. You will provide both people leadership and strategic guidance, overseeing solution design, process optimization, and continuous improvement in how we analyse, build, test, and support our core systems. This position is ideal for a hands-on leader who combines deep enterprise applications experience with strong stakeholder management, coaching, and change-leadership skills.

You love turning real business problems into working AI solutions - and you’re not afraid to roll up your sleeves to ship them. In this role, you’ll lead Diligent’s internal AI Solutions function you’ll lead Diligent’s internal AI Solutions function, a small, high-impact team that is embedding AI and GenA embedding AI and GenAI into the systems thousands of colleagues use every day across Marketing, Sales, Customer Success, Finance, HR, Legal, and Product & Engineering. You’ll set the AI vision and roadmap for internal tools, architect solutions, and still build hands-on reference implementations through to production-grade integrations build hands-on - from prototypes and production-grade integrations. You’ll own how AI shows up inside ERP, CRM, BI and core IT platforms, and you’ll be accountable for making those solutions reliable, secure, compliant, and measurably valuable for the business. If you enjoy being a “player-coach” who can move seamlessly between executive conversations and deep technical reviews, this role gives you the scope, visibility, and impact to shape how a global SaaS leader uses AI to run smarter and faster.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

Lead, coach, and grow a high-performing team of AI Solutions Architects and Engineers, setting clear goals and building the capabilities the business needs as AI demand scales.
Define and own the strategy, vision, and roadmap for internal AI solutions, translating business priorities into a focused portfolio of AI and platform initiatives.
Design and deliver end-to-end AI/GenAI solutions - from ideation and prototyping through production deployment, monitoring, and continuous improvement.
Embed AI capabilities (such as RAG, copilots, agents, summarization, and classification) into core business applications including ERP, CRM, BI, and other enterprise systems in a robust, maintainable way.
Act as a trusted advisor to senior and executive stakeholders, turning technical possibilities into clear business value and measurable KPIs and ROI for AI initiatives.
Champion responsible AI, governance, and security - ensuring privacy, fairness, and regulatory compliance, and driving AI and data literacy through enablement, documentation, and workshops.

These are the essentials you’ll need to get an interview:

Proven “player-coach” experience: you still build hands-on (coding, standing up prototypes/reference implementations, unblocking hard problems) rather than managing AI delivery from a distance.
Track record of building, leading, and developing technical teams Track record of building, leading, and developing technical teams, including hiring, performance management, capability planning, and career development.
Deep, current AI/GenAI expertise with LLMs, RAG, agents/workflows, prompt engineering, and evaluation, with enough technical depth to review designs and make sound architecture trade-offs.
Strong background in IT platform engineering for enterprise tools such as the Atlassian suite and Microsoft 365/Azure (or comparable), including configuration, integration, automation, lifecycle management, and ownership of reliability and security.
Hands-on experience integrating AI 2 Hands-on experience integrating AI into core business platforms (for example Salesforce/CRM, ERP, BI) via APIs and cloud infrastructure (AWS preferred), with solutions running successfully in production.
Proven ability to own strategy, roadmap, and portfolio for AI and platforms - sequencing initiatives and allocating team capacity across competing demands.
Confidence working with senior business and IT leaders Confidence working with senior business and IT leaders, including accountability for KPIs/ROI and for responsible AI, security, and compliance across everything shipped.

It would be great if you had these too, but we’ll support you if you don’t:

Experience building or scaling an internal AI or AI enablement function in a global SaaS or large enterprise environment, ideally operating across multiple regions and time zones.
Familiarity with MLOps/LLMOps practices (model lifecycle, experiment tracking, evaluation, drift monitoring) and modern engineering practices such as containerization and CI/CD.
Exposure to classical machine learning and analytics (for example Scikit-learn, dashboards) and the ability to collaborate effectively with data and ML teams.

What Diligent Offers You

Pay Range

$131,440.00-$180,730.00

Incentive Compensation

Offers will be negotiated based on each candidate's qualifications.

This role is eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals.

Benefits

Full-time roles are eligible for our comprehensive benefits program which includes medical, dental and vision coverage. You may also contribute to our 401(k) plan that includes a company match.

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs. (among others) Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

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More about this job

Responsibilities

Lead and develop the AI Solutions team while setting the strategy and roadmap for internal AI initiatives across enterprise applications such as ERP, CRM, BI, and core IT platforms. Design and deliver production-ready AI solutions, advise senior stakeholders on business value and KPIs, and ensure solutions are reliable, secure, compliant, and continuously improved.

Requirements

Candidates need hands-on experience building and deploying AI/GenAI solutions, deep expertise in LLMs, RAG, agents, prompt engineering, and evaluation, and a record of leading technical teams. They should also have enterprise platform engineering and integration experience, portfolio ownership, and the ability to work with senior leaders on ROI, security, and responsible AI.

Skills

AI And Generative AI
Large Language Models
Retrieval-Augmented Generation
AI Agents And Workflows
Prompt Engineering
AI Evaluation
Enterprise Application Integration
IT Platform Engineering
Solution Architecture
People Leadership
Roadmap And Portfolio Management
Stakeholder Management
Responsible AI Governance
Security And Compliance
MLOps And LLMOps
CI/CD

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
401(k) With Company Match
Flexible Work Environment
Global Days Of Service
Meeting-Free Days
Paid Time Off
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
Generative AI
Large Language Models
Retrieval-Augmented Generation
AI Agents
Copilots
Prompt Engineering
AI Evaluation
ERP
CRM
Salesforce
Business Intelligence
Atlassian Suite
Microsoft 365
Azure
AWS
APIs
Cloud Infrastructure
MLOps
LLMOps
Model Lifecycle Management
Experiment Tracking
Drift Monitoring
Containerization
CI/CD
Scikit-Learn
Responsible AI
AI Governance
Data Literacy
Enterprise Applications

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