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Added 2 mins ago
CB
CloudOps Administrator (Canada) - N.A. Service Delivery Group
Canadian Bank Note Company
Ottawa, ON
- $75,000 to $93,000 CAD / year
- Full-time
Canadian Bank Note Company (CBN) is a leader and trusted provider of secure document and adjacent enterprise-level system solutions across the following domains: border security, civil…
Added 2 mins ago
Responsable de projets sénior - Expériences Fever Originals
FeverUp
Montreal, QC
You will join our Canadian Fever Originals team, based in Montreal, Toronto, or Vancouver, working closely with our teams and directly engaging with partners, providers, and venues. In this…
Added 2 mins ago
Live Experience Senior Project Manager - Fever Originals
FeverUp
Vancouver, BC
You will join our Canadian Fever Originals team, based in Montreal, Toronto, or Vancouver, working closely with our teams and directly engaging with partners, providers, and venues. In this…
Added 2 mins ago
AD
Buyer - Team Sports
Avery Dennison
Toronto, ON
- Full-time
We are an industry leader in sports apparel customization and application across all major sporting leagues (MLB, NFL, NHL, NBA, etc) in-venue, direct-to-business and e-commerce platforms.…
Added 2 mins ago
Technology Analyst
Infosys
ON
Experience in Agile, Scrum, and/or Test-Driven Development environment.
Added 2 mins ago
PA Support Analyst
Canadian Natural
Calgary, AB
Working in an oil and gas or mining environment would be an asset
Added 2 mins ago
Pharmacy Assistant (Kroll Data Entry)
CareRx
Cambridge, ON
…pharmacy services that make a real difference. As Canada’s trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed…
Added 2 mins ago
Ramp Attendant
Keewatin Air LP
Winnipeg, MB
…position is ideal for someone who thrives in a fast‑paced, outdoor environment and enjoys hands‑on, team‑driven…
Added 2 mins ago
Senior Business Analyst
Mariner
Halifax, NS
Experience in the utilities sector, working with enterprise systems such as ERP, HRIS, and computerized maintenance management systems (CMMS)
Added 2 mins ago
W
Senior Civil Engineer - Land Development
WSP
Kingston, ON
- Full-time
…safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Full details…
Added 2 mins ago
W
Senior Structural Engineer - Sarnia
Wood
Sarnia, ON
- Full-time
Flexible working arrangements that balance client, team and individual needs, including hybrid working
Added 2 mins ago
FC
Manager, Group Administration
First Canadian Financial Group
Edmonton, AB
- Full-time
We're looking for a leader who is equally comfortable coaching an employee, digging into an operational issue and stepping back to determine what needs to change strategically.
Added 2 mins ago
MN
Vice President, Professional Services
March Networks
Ottawa, ON
- Full-time
At March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you will enjoy flexibility and support for a healthy…
Added 3 mins ago
GC
Category lead
Glencore Canada
Laval, QC
- Full-time
We're seeking a strategic and results-driven procurement professional who thrives in a complex operating environment and enjoys influencing key business decisions.
Added 3 mins ago
AD
Buyer - Team Sports
Avery Dennison
Toronto, ON
- $54,075 to $70,000 CAD / year
- Full-time
We are an industry leader in sports apparel customization and application across all major sporting leagues (MLB, NFL, NHL, NBA, etc) in-venue, direct-to-business and e-commerce platforms.…
Added 3 mins ago
AD
Buyer - Team Sports
Avery Dennison
Toronto, ON
- $54,075 to $70,000 CAD / year
- Full-time
We are an industry leader in sports apparel customization and application across all major sporting leagues (MLB, NFL, NHL, NBA, etc) in-venue, direct-to-business and e-commerce platforms.…
Added 3 mins ago
MC
Electrical Foreman
MatchBox Consulting Group
Vancouver, BC
- Full-time
…started in the field as Red Seal Electricians, creating a strong environment for tradespeople who want to build their careers beyond the tools and into leadership and…
Added 3 mins ago
TC
Controller
The Clayfield, part of the Unbound Collection by Hyatt
Niagara-on-the-Lake, ON
- $100,000 to $120,000 CAD / year
- Full-time
Comfort working in a pre-opening environment where systems and processes are being established, with a proactive and structured mindset
Added 3 mins ago
K
Assistant Store Manager - McArthurGlen
Knix
Richmond, BC
- $51,200 to $56,900 CAD / year
- Full-time
You lead from the floor, balancing operational excellence with genuine human connection in a fast-paced environment. Coaching and developing people energizes you! Working with your Store…
Added 18 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Oakville, ON
- Full-time
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Added 18 mins ago
CH
Canada_Nurse Manager
Celltrion Healthcare Co., Ltd.
Vancouver, BC
- Full-time
Celltrion is seeking an experienced Nursing Leader to join our team and oversee the management of a field-based nursing team within the Patient Support Program (PSP) for Western Canada.…
Added 18 mins ago
YH
Personal Support Worker (Part Time Night Shift)
Yee Hong Centre For Geriatric Care
Markham, ON
- Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 18 mins ago
YH
Personal Support Worker (Temporary Part Time Evening Shift for 2 Months)
Yee Hong Centre For Geriatric Care
Mississauga, ON
- Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 18 mins ago
SH
Director, Central Region Cancer Programs
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Hybrid, virtual, and in-person working environment (where applicable).
Added 18 mins ago
Beauty Advisor/Artist Freelancer/On-Call - Jo Malone London - Chinook Centre - Calgary AB
ELC Beauty LLC
Calgary, AB
You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to…

Diligent

Senior Manager, BT Applications

Vancouver, BC, Canada

$131,440.00-$180,730.00 · Full-time

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Job details

Pay: $131,440.00-$180,730.00
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

A Day in the Life

The Senior Manager, BT Applications will lead multiple Business Systems and applications teams in delivering high-quality technology solutions for our internal stakeholders. In this role, you will own a portfolio of enterprise applications and projects, partnering with senior leaders across Finance, Sales, and other functions to prioritize demand, shape roadmaps, and ensure predictable, high-quality delivery. You will provide both people leadership and strategic guidance, overseeing solution design, process optimization, and continuous improvement in how we analyse, build, test, and support our core systems. This position is ideal for a hands-on leader who combines deep enterprise applications experience with strong stakeholder management, coaching, and change-leadership skills.

You love turning real business problems into working AI solutions - and you’re not afraid to roll up your sleeves to ship them. In this role, you’ll lead Diligent’s internal AI Solutions function you’ll lead Diligent’s internal AI Solutions function, a small, high-impact team that is embedding AI and GenA embedding AI and GenAI into the systems thousands of colleagues use every day across Marketing, Sales, Customer Success, Finance, HR, Legal, and Product & Engineering. You’ll set the AI vision and roadmap for internal tools, architect solutions, and still build hands-on reference implementations through to production-grade integrations build hands-on - from prototypes and production-grade integrations. You’ll own how AI shows up inside ERP, CRM, BI and core IT platforms, and you’ll be accountable for making those solutions reliable, secure, compliant, and measurably valuable for the business. If you enjoy being a “player-coach” who can move seamlessly between executive conversations and deep technical reviews, this role gives you the scope, visibility, and impact to shape how a global SaaS leader uses AI to run smarter and faster.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

Lead, coach, and grow a high-performing team of AI Solutions Architects and Engineers, setting clear goals and building the capabilities the business needs as AI demand scales.
Define and own the strategy, vision, and roadmap for internal AI solutions, translating business priorities into a focused portfolio of AI and platform initiatives.
Design and deliver end-to-end AI/GenAI solutions - from ideation and prototyping through production deployment, monitoring, and continuous improvement.
Embed AI capabilities (such as RAG, copilots, agents, summarization, and classification) into core business applications including ERP, CRM, BI, and other enterprise systems in a robust, maintainable way.
Act as a trusted advisor to senior and executive stakeholders, turning technical possibilities into clear business value and measurable KPIs and ROI for AI initiatives.
Champion responsible AI, governance, and security - ensuring privacy, fairness, and regulatory compliance, and driving AI and data literacy through enablement, documentation, and workshops.

These are the essentials you’ll need to get an interview:

Proven “player-coach” experience: you still build hands-on (coding, standing up prototypes/reference implementations, unblocking hard problems) rather than managing AI delivery from a distance.
Track record of building, leading, and developing technical teams Track record of building, leading, and developing technical teams, including hiring, performance management, capability planning, and career development.
Deep, current AI/GenAI expertise with LLMs, RAG, agents/workflows, prompt engineering, and evaluation, with enough technical depth to review designs and make sound architecture trade-offs.
Strong background in IT platform engineering for enterprise tools such as the Atlassian suite and Microsoft 365/Azure (or comparable), including configuration, integration, automation, lifecycle management, and ownership of reliability and security.
Hands-on experience integrating AI 2 Hands-on experience integrating AI into core business platforms (for example Salesforce/CRM, ERP, BI) via APIs and cloud infrastructure (AWS preferred), with solutions running successfully in production.
Proven ability to own strategy, roadmap, and portfolio for AI and platforms - sequencing initiatives and allocating team capacity across competing demands.
Confidence working with senior business and IT leaders Confidence working with senior business and IT leaders, including accountability for KPIs/ROI and for responsible AI, security, and compliance across everything shipped.

It would be great if you had these too, but we’ll support you if you don’t:

Experience building or scaling an internal AI or AI enablement function in a global SaaS or large enterprise environment, ideally operating across multiple regions and time zones.
Familiarity with MLOps/LLMOps practices (model lifecycle, experiment tracking, evaluation, drift monitoring) and modern engineering practices such as containerization and CI/CD.
Exposure to classical machine learning and analytics (for example Scikit-learn, dashboards) and the ability to collaborate effectively with data and ML teams.

What Diligent Offers You

Pay Range

$131,440.00-$180,730.00

Incentive Compensation

Offers will be negotiated based on each candidate's qualifications.

This role is eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals.

Benefits

Full-time roles are eligible for our comprehensive benefits program which includes medical, dental and vision coverage. You may also contribute to our 401(k) plan that includes a company match.

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs. (among others) Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

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More about this job

Responsibilities

Lead and develop the AI Solutions team while setting the strategy and roadmap for internal AI initiatives across enterprise applications such as ERP, CRM, BI, and core IT platforms. Design and deliver production-ready AI solutions, advise senior stakeholders on business value and KPIs, and ensure solutions are reliable, secure, compliant, and continuously improved.

Requirements

Candidates need hands-on experience building and deploying AI/GenAI solutions, deep expertise in LLMs, RAG, agents, prompt engineering, and evaluation, and a record of leading technical teams. They should also have enterprise platform engineering and integration experience, portfolio ownership, and the ability to work with senior leaders on ROI, security, and responsible AI.

Skills

AI And Generative AI
Large Language Models
Retrieval-Augmented Generation
AI Agents And Workflows
Prompt Engineering
AI Evaluation
Enterprise Application Integration
IT Platform Engineering
Solution Architecture
People Leadership
Roadmap And Portfolio Management
Stakeholder Management
Responsible AI Governance
Security And Compliance
MLOps And LLMOps
CI/CD

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
401(k) With Company Match
Flexible Work Environment
Global Days Of Service
Meeting-Free Days
Paid Time Off
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
Generative AI
Large Language Models
Retrieval-Augmented Generation
AI Agents
Copilots
Prompt Engineering
AI Evaluation
ERP
CRM
Salesforce
Business Intelligence
Atlassian Suite
Microsoft 365
Azure
AWS
APIs
Cloud Infrastructure
MLOps
LLMOps
Model Lifecycle Management
Experiment Tracking
Drift Monitoring
Containerization
CI/CD
Scikit-Learn
Responsible AI
AI Governance
Data Literacy
Enterprise Applications

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