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Added 21 mins ago
A
Senior Renewables Advisor
Arcadis
Calgary, AB
- Part-time
…systems (BESS), substations, and related infrastructure. This part-time, as-needed role splits time between business development and billable construction management, providing…
Added 21 mins ago
ST
Senior Operations Associate
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- Full-time
…pool. Please note your application will be considered at the time when an active role is…
Added 21 mins ago
RJ
Sales Advisor - Rolex Boutique
Raffi Jewellers Inc. Cambridge | Montreal | Waterloo
Cambridge, ON
- $70,000 to $95,000 CAD / year
- Full-time
As a Sales Advisor, you will serve as the esteemed ambassador of the brand, embodying its values of excellence and quality. Your role is pivotal in delivering a world-class, personalized…
Added 21 mins ago
GT
SUPER LUXURY SERVICE ADVISOR - DOWNTOWN SERVICE TEAM
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- Full-time
Full-Time | downtown service team | Toronto, ON | Nov 5, 2026
Added 21 mins ago
PW
Financial Advisor Assistant (LLQP Life Insurance licensed)
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- Full-time
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Added 36 mins ago
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Added 51 mins ago
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Added 51 mins ago
Senior Salesforce Administrator
Make-A-Wish Canada / Rêves d'enfants Canada
Canada
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Added 1 hour ago
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Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Fairview Mall
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Toronto, ON
- Part-time
…currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our…
Added 1 hour ago
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Client Advisor
RBC
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Added 1 hour ago
Social Worker
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Edmonton, AB
SALARY: AUPE Band Level 9 | Advisor III | $74,085 - $96,200 annually reflective upon what you bring AKA your education and experience. This is a full-time, permanent position with the…
Added 1 hour ago
Sales Representative - Uniform
Cintas
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…motivated, and caring. These characteristics are an important part of our history and culture, and they are at the heart of everything we…
Added 1 hour ago
DC
Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
…both internal and external stakeholders? Are you a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation in a flexible work environment, this opportunity is for…
Added 1 hour ago
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Account Representative or Manager
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Added 1 hour ago
UO
Program Advisor - MMA, MRED, MAcc
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Added 1 hour ago
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Représentant(e) des ventes- Grands comptes/Account Executive, Major Accounts Sales
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Added 1 hour ago
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Investment Operations and Governance Advisor
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Toronto, ON
- $80,089 to $115,402 CAD / year
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As part of the Venture Ontario team, you will play a key role in implementing and monitoring venture capital investment programs while at the same time, strengthening board governance and…
Added 1 hour ago
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Bilingual Project Manager, Enterprise Onboarding
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The Project Manager, Enterprise Onboarding, is a client and advisor-facing role that works closely with and directly supporting all lines of business – including Insurance, Administration…
Added 1 hour ago
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Financial Planner & Operations Manager
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Added 2 hours ago
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Client Advisor
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Added 2 hours ago
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Digital Product Manager - CRM and Partnerships
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Advisor, SSA, and IWA Adoption: Advisors, SSAs, and IWAs consistently use the CRM as part of their day-to-day workflow because it makes their work simpler and more effective.
Added 2 hours ago
P
Software Developer
PolicyAdvisor
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- $60,000 to $70,000 CAD / year
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Leverage technologies like RAG, semantic search, and speech AI for real-time advisor-client interactions
Added 2 hours ago
TC
Finance Manager
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Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
…we’re driven by people. When you join our team, you become part of a team that cares about what we do and how we do it. We believe in creating a workplace where you can grow your career,…

Dillon Consulting Limited

Information Technology Support Specialist

130 Dufferin Avenue, London, ON, N6A 5R2, Canada

$55,000 - $61,000 · Full-time

Apply About employer

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Job details

Pay: $55,000 - $61,000
Job type: Full-time
Apply by: Nov 4, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Overview

Are you someone with strong technical capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation in a flexible work environment, this opportunity is for you! As someone with excellent communication skills and business acumen, you will thrive in our fast-paced and agile environment.

Your opportunity

Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work on new and exciting projects while providing clients with a fully integrated and superior customer experience.

This position is available at our London office.

Schedule: We provide coverage between 7:00 AM and 6:00 PM EST. Candidates should have the flexibility to work shifts within this window.

We oﬀer a variety of ﬂexible work options to help balance the competing demands of work and personal life. This opportunity may be available in a hybrid work model.

About Dillon

Dillon Consulting Limited (Dillon) is a proudly Canadian, 100% employee-owned professional consulting firm specializing in planning, engineering, environmental science, and management. With over 25 offices and more than 1100 employees across Canada, we offer a wide range of services related to building and improving facilities and infrastructure, protecting the environment, and developing communities.

At Dillon, we thrive on interdisciplinary collaboration, empowering our people to challenge conventional thinking and build careers focused on creating a lasting impact in our communities. Employee ownership is available to all team members, ensuring that the financial benefit created by our project work returns to the very people who created that value.

Responsibilities

What your day will look like

IT Support

Participate as an integral part of our National Helpdesk team, offering information technology support across the organization
Setup and configure computer hardware, software, mobile devices and peripherals, addressing both routine and complex technical issues
Administration of user accounts and related activities
Conduct onboarding and offboarding procedures for end users
Provide technical support to resolve help requests from end users via telephone, email and chat in a professional and courteous manner
Record, track and document the problem-solving process for helpdesk requests, including all actions taken to final resolution
Travel occasionally to client locations and/or other Dillon offices for the purposes of executing your responsibilities, internal/external client relationship development, opportunity/project research, and project delivery

Learning and Development

Commit to self-development and ongoing learning and professional development
Contribute to Dillon’s corporate profile through active participation in professional associations and committees

Qualifications

A three-year diploma in Computer Systems Technology or related program
One (1) to three (3) years of relevant work experience in a professional technology setting
Certifications such as CompTIA A+, Network+, CCNA, Microsoft Certified: Modern Desktop Administrator Associate are considered an asset

Experience

Demonstrated experience in diagnosing and resolving complex technical issues related to hardware, software, and network systems
Familiarity with ticketing systems for logging, tracking, and managing technical support requests
Proven organizational and time management skills with the ability to prioritize work and adapt to changing workload demands
Strong verbal and written communication skills, with excellent attention to detail and a high regard for accuracy and quality
Strong customer service skills with the ability to communicate technical information to non-technical users clearly and effectively
Practical experience in working with Active Directory, group policies and two-factor authentication systems
Preference will be given to those with a passion for service excellence

A technical test may be required as part of the recruitment process.

Compensation:

$55,000 - $61,000

Dillon is including the salary range that we in good faith believe may be offered for this position. It will be dependent on the successful applicant’s education, experience, and skills, in addition to internal equity and geographic region. Dillon reserves the right to pay outside of the posted range, contingent on factors unrelated to an applicant’s gender or other status protected by provincial and/or federal law.

Why choose Dillon

Dillon is powered by people who are technically proficient, passionate about socially important projects, and motivated to deliver superior results. We live our core values:

Achievement: do the work to hit the target.
Continuous Development: always learning; always adapting; always growing.
Creativity: discover new possibilities.
Courage: do the things that matter, especially when it’s hard.
Inclusiveness: enabling belonging to draw strength from our differences.
Reliability: words result in actions that build trust.

In addition, we offer a 100% employee-owned share purchase plan, competitive health benefits, a generous retirement savings plan, and a focus on wellness through subsidies and fitness memberships.

Health & Safety at DillonProspective employees are expected to fully align with Dillon's core commitment to Health & Safety. This includes active engagement with our H&S processes and the identification and reporting of hazards.

Employment Equity, Diversity & InclusionDillon is committed to an inclusive, diverse workplace. If you require accommodation during the interview process, please let us know.

Technology & AIDillon utilizes AI-assisted tools to support parts of our recruitment process to increase efficiency and fairness. All hiring decisions are made by our human recruiting team. By applying, you acknowledge and consent to this use.

Apply About employer

More about this job

Responsibilities

The IT Support Specialist will provide technical support for hardware, software, and network systems as part of the National Helpdesk team. Responsibilities include managing user accounts, conducting onboarding procedures, and documenting technical resolutions for internal and external stakeholders.

Requirements

Candidates must possess a three-year diploma in Computer Systems Technology or a related program and have one to three years of relevant professional experience. Strong diagnostic skills, familiarity with ticketing systems, and proficiency in Active Directory and group policies are required.

Skills

Software installation
Technical support
Active Directory
Group policies
Two-factor authentication
Ticketing systems
Customer service
Troubleshooting
Network systems
Communication skills
Time management
Onboarding
Offboarding
Hardware diagnostics

Benefits

Employee-owned share purchase plan
Competitive health benefits
Retirement savings plan
Wellness subsidies
Fitness memberships

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Helpdesk
Computer Systems Technology
CompTIA A+
Network+
CCNA
Microsoft Certified
Active Directory
Group Policies
Two-factor authentication
Hardware
Software
Peripherals
Ticketing systems
Technical support
Customer experience
Infrastructure
Consulting
Networking
Troubleshooting
Onboarding
Offboarding
Mobile devices
System administration
Communication
Time management
Service excellence
Professional development
Agile environment
Hybrid work

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