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Added 11 mins ago
E
Member Services Specialist
Evo
Burnaby, BC
- Full-time
As a Member Services Specialist at BCAA, you’ll be part of the team supporting Evo Members and helping keep their car sharing experience moving smoothly. You’ll provide friendly,…
Added 12 mins ago
C
Client Engagement Representative
CIBC
Vancouver, BC
- Full-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 41 mins ago
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Sr. Specialist, Custom Client Analytics
Flywheel
Toronto, ON
- Full-time
We are seeking a Sr. Specialist to support and contribute to our Custom Client Analytics (CCA) solutions team. Reporting to the Director of the CCA consulting practice within Flywheel’s…
Added 41 mins ago
M
Client Support Specialist
Meltwater
Toronto, ON
- Full-time
Ready to explore the opportunity of Client Support Specialist in Meltwater? We’re searching for individuals like yourself to join our dynamic team and enhance our customer experience in the…
Added 41 mins ago
FH
Clinical Nurse Specialist (CNS) - Pediatric Population
Fraser Health
BC · Fraser Health, British Columbia
- Full-time
Fraser Health is seeking a dedicated and experienced Clinical Nurse Specialist (CNS), Pediatric Populations to provide advanced clinical leadership and nursing expertise across pediatric…
Added 56 mins ago
R
Specialist, Client Services
Ryan
Mississauga, ON
- Full-time
The Spécialiste, Services Client / Specialist Client Services is responsible for supporting the Business Development Directors and Principals with lead generation, appointment setting,…
Added 1 hour ago
RB
Senior Contract Administrator – Linear Water/Wastewater
R.J. Burnside & Associates Limited
Stoney Creek, NB
- Full-time
We are seeking an experienced Senior Contract Administrator to join our Field Services team and support the delivery of complex water and wastewater linear infrastructure projects. This…
Added 1 hour ago
L
Community Specialist | Tanger Outlets Ottawa
lululemon
Ottawa, ON
- Full-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 1 hour ago
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Spécialiste de l'Activation au détail - Kérastase & Shu Uemura / Retail Activation Specialist - Kérastase & Shu Uemura
L'Oréal
Montreal, QC
- Full-time
…des échantillons et le suivi des commandes avec le service client et la supply…
Added 1 hour ago
SR
Components Engineer / Specialist
STRIVE Recruitment Inc.
Burnaby, BC
- Full-time
The client is seeking a Components Engineer/Specialist to strengthen the reliability and scalability of their hardware products by providing technical oversight of electronic component…
Added 1 hour ago
EG
Business Development Specialist
Emterra Group
Oakville, ON
- Full-time
Working closely with the Commercial, Compliance, Operations, and Client Success teams, the Business Development Specialist will identify market opportunities, understand client challenges,…
Added 1 hour ago
BC
Senior Cost Control Specialist
Bantrel Co.
Calgary, AB
- Full-time
…Mining teams, based out of Calgary. The Senior Cost Control Specialist will be responsible for providing hands-on cost control support and technical oversight across budgeting, forecasting,…
Added 1 hour ago
BC
Specialist, Broking & Placement - Real Estate
BFL CANADA
Langley (District), BC · Vancouver, BC · Langley, BC
- Full-time
We support our employees to shape their career by encouraging continuing education and investing in training and development.
Added 1 hour ago
JH
Junior Forensic Engineering Specialist
J.S. Held LLC
Oakville, ON
- Full-time
We are seeking a Junior Forensic Engineering Specialist to join our Accident Reconstruction team in Oakville, ON. This is an exciting opportunity for a curious, hands-on individual…
Added 1 hour ago
BC
Senior Cost Control Specialist
Bantrel Co.
Calgary, AB
- Full-time
…Mining teams, based out of Calgary. The Senior Cost Control Specialist will be responsible for providing hands-on cost control support and technical oversight across budgeting, forecasting,…
Added 1 hour ago
R
Programmatic Specialist, Advertising, Digital Services (Media Solutions) (Hybrid/Telework)
Radio-Canada
Montreal, QC
- Full-time
We are seeking a highly analytical and relationship-driven Programmatic Specialist to join our ad operations team. This role is crucial for maximizing the value of our ad inventory, with a…
Added 1 hour ago
T
HR Specialist, Total Rewards - HR M&A Advisor
TD
Toronto, ON
- Full-time
…for working both independently and with the Senior Manager to support TD's M&A commitments globally, including acquisitions, divestitures and other strategic transactions, and to provide…
Added 1 hour ago
C
Client Engagement Associate
CIBC
Gatineau, QC · Les Terrasses De La Savane
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 2 hours ago
R
Senior Accounts Payable & Expense Operations Specialist
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Senior Accounts Payable & Expense Operations Specialist on behalf of our client. They’re expanding their team to meet growing needs, making this a unique…
Added 2 hours ago
B
Member Services Specialist
BCAA
Burnaby, BC · Claims & Evo Call Centre
- Full-time
As a Member Services Specialist at BCAA, you’ll be part of the team supporting Evo Members and helping keep their car sharing experience moving smoothly. You’ll provide friendly,…
Added 2 hours ago
RP
Director, Human Resources - CAN
RESA Power
Calgary, AB
- Full-time
…and non-union operations, develop the Canadian HR team, and support leaders through continued growth and change in a private equity-backed…
Added 2 hours ago
A
Traffic And Customs Coordinator
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Mississauga, ON
- $40 to $45 CAD / hour
- Contract
Support Traffic and Customs Specialists with transport invoice audits.
Added 2 hours ago
TM
Recruitment & Business Development Lead
Toronto Metropolitan University
Toronto, ON
- Temporary
…relationships with stakeholders, partners, and community networks to support program growth, recruitment, business development, and…
Added 2 hours ago
JH
Junior Forensic Engineering Specialist
J.S. Held LLC
Oakville, ON
- Full-time
We are seeking a Junior Forensic Engineering Specialist to join our Accident Reconstruction team in Oakville, ON. This is an exciting opportunity for a curious, hands-on individual…
Added 2 hours ago
FT
Head of Private Markets - Canadian Wealth Management
Franklin Templeton
Toronto, ON
- Full-time
…$280 billion in private markets assets, supported by leading specialist investment managers such as Lexington Partners, Benefit Street Partners, Franklin Venture Partners and Clarion…

Dillon Consulting Limited

Information Technology Support Specialist

130 Dufferin Avenue, London, ON, N6A 5R2, Canada

$55,000 - $61,000 · Full-time

Apply About employer

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Job details

Pay: $55,000 - $61,000
Job type: Full-time
Apply by: Nov 4, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Overview

Are you someone with strong technical capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation in a flexible work environment, this opportunity is for you! As someone with excellent communication skills and business acumen, you will thrive in our fast-paced and agile environment.

Your opportunity

Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work on new and exciting projects while providing clients with a fully integrated and superior customer experience.

This position is available at our London office.

Schedule: We provide coverage between 7:00 AM and 6:00 PM EST. Candidates should have the flexibility to work shifts within this window.

We oﬀer a variety of ﬂexible work options to help balance the competing demands of work and personal life. This opportunity may be available in a hybrid work model.

About Dillon

Dillon Consulting Limited (Dillon) is a proudly Canadian, 100% employee-owned professional consulting firm specializing in planning, engineering, environmental science, and management. With over 25 offices and more than 1100 employees across Canada, we offer a wide range of services related to building and improving facilities and infrastructure, protecting the environment, and developing communities.

At Dillon, we thrive on interdisciplinary collaboration, empowering our people to challenge conventional thinking and build careers focused on creating a lasting impact in our communities. Employee ownership is available to all team members, ensuring that the financial benefit created by our project work returns to the very people who created that value.

Responsibilities

What your day will look like

IT Support

Participate as an integral part of our National Helpdesk team, offering information technology support across the organization
Setup and configure computer hardware, software, mobile devices and peripherals, addressing both routine and complex technical issues
Administration of user accounts and related activities
Conduct onboarding and offboarding procedures for end users
Provide technical support to resolve help requests from end users via telephone, email and chat in a professional and courteous manner
Record, track and document the problem-solving process for helpdesk requests, including all actions taken to final resolution
Travel occasionally to client locations and/or other Dillon offices for the purposes of executing your responsibilities, internal/external client relationship development, opportunity/project research, and project delivery

Learning and Development

Commit to self-development and ongoing learning and professional development
Contribute to Dillon’s corporate profile through active participation in professional associations and committees

Qualifications

A three-year diploma in Computer Systems Technology or related program
One (1) to three (3) years of relevant work experience in a professional technology setting
Certifications such as CompTIA A+, Network+, CCNA, Microsoft Certified: Modern Desktop Administrator Associate are considered an asset

Experience

Demonstrated experience in diagnosing and resolving complex technical issues related to hardware, software, and network systems
Familiarity with ticketing systems for logging, tracking, and managing technical support requests
Proven organizational and time management skills with the ability to prioritize work and adapt to changing workload demands
Strong verbal and written communication skills, with excellent attention to detail and a high regard for accuracy and quality
Strong customer service skills with the ability to communicate technical information to non-technical users clearly and effectively
Practical experience in working with Active Directory, group policies and two-factor authentication systems
Preference will be given to those with a passion for service excellence

A technical test may be required as part of the recruitment process.

Compensation:

$55,000 - $61,000

Dillon is including the salary range that we in good faith believe may be offered for this position. It will be dependent on the successful applicant’s education, experience, and skills, in addition to internal equity and geographic region. Dillon reserves the right to pay outside of the posted range, contingent on factors unrelated to an applicant’s gender or other status protected by provincial and/or federal law.

Why choose Dillon

Dillon is powered by people who are technically proficient, passionate about socially important projects, and motivated to deliver superior results. We live our core values:

Achievement: do the work to hit the target.
Continuous Development: always learning; always adapting; always growing.
Creativity: discover new possibilities.
Courage: do the things that matter, especially when it’s hard.
Inclusiveness: enabling belonging to draw strength from our differences.
Reliability: words result in actions that build trust.

In addition, we offer a 100% employee-owned share purchase plan, competitive health benefits, a generous retirement savings plan, and a focus on wellness through subsidies and fitness memberships.

Health & Safety at DillonProspective employees are expected to fully align with Dillon's core commitment to Health & Safety. This includes active engagement with our H&S processes and the identification and reporting of hazards.

Employment Equity, Diversity & InclusionDillon is committed to an inclusive, diverse workplace. If you require accommodation during the interview process, please let us know.

Technology & AIDillon utilizes AI-assisted tools to support parts of our recruitment process to increase efficiency and fairness. All hiring decisions are made by our human recruiting team. By applying, you acknowledge and consent to this use.

Apply About employer

More about this job

Responsibilities

The IT Support Specialist will provide technical support for hardware, software, and network systems as part of the National Helpdesk team. Responsibilities include managing user accounts, conducting onboarding procedures, and documenting technical resolutions for internal and external stakeholders.

Requirements

Candidates must possess a three-year diploma in Computer Systems Technology or a related program and have one to three years of relevant professional experience. Strong diagnostic skills, familiarity with ticketing systems, and proficiency in Active Directory and group policies are required.

Skills

Software installation
Technical support
Active Directory
Group policies
Two-factor authentication
Ticketing systems
Customer service
Troubleshooting
Network systems
Communication skills
Time management
Onboarding
Offboarding
Hardware diagnostics

Benefits

Employee-owned share purchase plan
Competitive health benefits
Retirement savings plan
Wellness subsidies
Fitness memberships

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Helpdesk
Computer Systems Technology
CompTIA A+
Network+
CCNA
Microsoft Certified
Active Directory
Group Policies
Two-factor authentication
Hardware
Software
Peripherals
Ticketing systems
Technical support
Customer experience
Infrastructure
Consulting
Networking
Troubleshooting
Onboarding
Offboarding
Mobile devices
System administration
Communication
Time management
Service excellence
Professional development
Agile environment
Hybrid work

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