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Added 1 min ago
CI
Operations Liaison Coordinator
Calian in Space & Technology
Montreal, QC
- Full-time
Provide suggestions on measures to improve the communications process.
Added 1 min ago
MS
NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT ZURICH
Management Solutions
Zurich, ON
- Internship
…Transformation, Organization and Efficiency, etc.), implementation of specialist technologies for digital transformation (architecture definition, Big Data, solutions development, tool…
Added 1 min ago
MG
Clinical Informatics Specialist
Michael Garron Hospital
Toronto, ON
- Full-time
The Clinical Informatics Specialist is responsible for leading and coordinating activities of an interdisciplinary clinical project team in the analysis, design, implementation, evaluation…
Added 17 mins ago
OH
Registered Nurse- Specialist, Organ & Tissue Donation (Sudbury, Casual)
Ontario Health | Santé Ontario
Sudbury, ON · Greater Sudbury, ON
- Part-time
…currently seeking a highly motivated Casual Registered Nurse, Specialist, Organ and Tissue Donation for the Sudbury and surrounding region with a history of excellence in clinical practice…
Added 18 mins ago
Community Health Nurse - Registered Nurse - South Fraser
Fraser Health
Surrey, BC
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…
Added 18 mins ago
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Talent Acquisition Specialist
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- Full-time
…growth, we are looking for an intermediate Talent Acquisition Specialist to own full-cycle recruitment. This is a hybrid role, with three days in the office (M, W, F) at our downtown…
Added 32 mins ago
KC
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- Full-time
HTB Certified Penetration Testing Specialist (HTB CPTS)
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Senior Specialist, Technical-1
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
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FC
Ramp Agent
FedEx Canada
Richmond, BC
- Part-time
Ability to prepare and process Canadian customs paperwork
Added 47 mins ago
Automation Specialist / Engineer - Process Systems & Software
Spartan Controls Ltd.
Burnaby, BC
We are currently recruiting for an Automation Specialist (Process Systems & Software) for our project execution team in Burnaby.
Added 47 mins ago
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Part Time Product Specialist
Skechers
Hamilton, ON
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 47 mins ago
C
Client Engagement Representative
CIBC
Vancouver, BC
- Full-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
Added 1 hour ago
LL
Parts Planning Intern (6-Month Contract)
Liebherr-Canada Ltd.
Burlington, ON
- Internship
Participate in process improvement initiatives to enhance order accuracy and efficiency.
Added 1 hour ago
MT
Head of Performance Marketing
Mafra Talents
Vancouver, BC
- $90,000 to $100,000 CAD / year
- Full-time
…set the performance strategy and work alongside a paid media specialist and an SEO…
Added 1 hour ago
F
Sr. Specialist, Custom Client Analytics
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Toronto, ON
- Full-time
We are seeking a Sr. Specialist to support and contribute to our Custom Client Analytics (CCA) solutions team. Reporting to the Director of the CCA consulting practice within Flywheel’s…
Added 1 hour ago
M
Client Support Specialist
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Toronto, ON
- Full-time
Ready to explore the opportunity of Client Support Specialist in Meltwater? We’re searching for individuals like yourself to join our dynamic team and enhance our customer experience in the…
Added 1 hour ago
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Field Sales Support Specialist
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AB · Edmonton, AB
- Full-time
Executes the complete sales process from engaging potential clients to following up to ensure order satisfaction. Provides updates and feedback, and escalates issues appropriately to the…
Added 1 hour ago
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Field Sales Support Specialist
White Cap Canada
AB · Edmonton, AB
- Full-time
Executes the complete sales process from engaging potential clients to following up to ensure order satisfaction. Provides updates and feedback, and escalates issues appropriately to the…
Added 1 hour ago
FH
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BC · Fraser Health, British Columbia
- Full-time
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Added 1 hour ago
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Coordinating specialist inspections performed by subconsultants or specialist inspectors.
Added 1 hour ago
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Industrial Automation Specialist
Colas Canada Inc.
Toronto, ON · North York, ON
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…operational improvements by enhancing the level of automation and process control within Materials…
Added 1 hour ago
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Independently moves prospect through entire sales process from first call to sales order.
Added 1 hour ago
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Spécialiste de l'Activation au détail - Kérastase & Shu Uemura / Retail Activation Specialist - Kérastase & Shu Uemura
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Added 1 hour ago
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Dillon Consulting Limited

Information Technology Support Specialist

130 Dufferin Avenue, London, ON, N6A 5R2, Canada

$55,000 - $61,000 · Full-time

Apply About employer

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Job details

Pay: $55,000 - $61,000
Job type: Full-time
Apply by: Nov 4, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Overview

Are you someone with strong technical capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation in a flexible work environment, this opportunity is for you! As someone with excellent communication skills and business acumen, you will thrive in our fast-paced and agile environment.

Your opportunity

Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work on new and exciting projects while providing clients with a fully integrated and superior customer experience.

This position is available at our London office.

Schedule: We provide coverage between 7:00 AM and 6:00 PM EST. Candidates should have the flexibility to work shifts within this window.

We oﬀer a variety of ﬂexible work options to help balance the competing demands of work and personal life. This opportunity may be available in a hybrid work model.

About Dillon

Dillon Consulting Limited (Dillon) is a proudly Canadian, 100% employee-owned professional consulting firm specializing in planning, engineering, environmental science, and management. With over 25 offices and more than 1100 employees across Canada, we offer a wide range of services related to building and improving facilities and infrastructure, protecting the environment, and developing communities.

At Dillon, we thrive on interdisciplinary collaboration, empowering our people to challenge conventional thinking and build careers focused on creating a lasting impact in our communities. Employee ownership is available to all team members, ensuring that the financial benefit created by our project work returns to the very people who created that value.

Responsibilities

What your day will look like

IT Support

Participate as an integral part of our National Helpdesk team, offering information technology support across the organization
Setup and configure computer hardware, software, mobile devices and peripherals, addressing both routine and complex technical issues
Administration of user accounts and related activities
Conduct onboarding and offboarding procedures for end users
Provide technical support to resolve help requests from end users via telephone, email and chat in a professional and courteous manner
Record, track and document the problem-solving process for helpdesk requests, including all actions taken to final resolution
Travel occasionally to client locations and/or other Dillon offices for the purposes of executing your responsibilities, internal/external client relationship development, opportunity/project research, and project delivery

Learning and Development

Commit to self-development and ongoing learning and professional development
Contribute to Dillon’s corporate profile through active participation in professional associations and committees

Qualifications

A three-year diploma in Computer Systems Technology or related program
One (1) to three (3) years of relevant work experience in a professional technology setting
Certifications such as CompTIA A+, Network+, CCNA, Microsoft Certified: Modern Desktop Administrator Associate are considered an asset

Experience

Demonstrated experience in diagnosing and resolving complex technical issues related to hardware, software, and network systems
Familiarity with ticketing systems for logging, tracking, and managing technical support requests
Proven organizational and time management skills with the ability to prioritize work and adapt to changing workload demands
Strong verbal and written communication skills, with excellent attention to detail and a high regard for accuracy and quality
Strong customer service skills with the ability to communicate technical information to non-technical users clearly and effectively
Practical experience in working with Active Directory, group policies and two-factor authentication systems
Preference will be given to those with a passion for service excellence

A technical test may be required as part of the recruitment process.

Compensation:

$55,000 - $61,000

Dillon is including the salary range that we in good faith believe may be offered for this position. It will be dependent on the successful applicant’s education, experience, and skills, in addition to internal equity and geographic region. Dillon reserves the right to pay outside of the posted range, contingent on factors unrelated to an applicant’s gender or other status protected by provincial and/or federal law.

Why choose Dillon

Dillon is powered by people who are technically proficient, passionate about socially important projects, and motivated to deliver superior results. We live our core values:

Achievement: do the work to hit the target.
Continuous Development: always learning; always adapting; always growing.
Creativity: discover new possibilities.
Courage: do the things that matter, especially when it’s hard.
Inclusiveness: enabling belonging to draw strength from our differences.
Reliability: words result in actions that build trust.

In addition, we offer a 100% employee-owned share purchase plan, competitive health benefits, a generous retirement savings plan, and a focus on wellness through subsidies and fitness memberships.

Health & Safety at DillonProspective employees are expected to fully align with Dillon's core commitment to Health & Safety. This includes active engagement with our H&S processes and the identification and reporting of hazards.

Employment Equity, Diversity & InclusionDillon is committed to an inclusive, diverse workplace. If you require accommodation during the interview process, please let us know.

Technology & AIDillon utilizes AI-assisted tools to support parts of our recruitment process to increase efficiency and fairness. All hiring decisions are made by our human recruiting team. By applying, you acknowledge and consent to this use.

Apply About employer

More about this job

Responsibilities

The IT Support Specialist will provide technical support for hardware, software, and network systems as part of the National Helpdesk team. Responsibilities include managing user accounts, conducting onboarding procedures, and documenting technical resolutions for internal and external stakeholders.

Requirements

Candidates must possess a three-year diploma in Computer Systems Technology or a related program and have one to three years of relevant professional experience. Strong diagnostic skills, familiarity with ticketing systems, and proficiency in Active Directory and group policies are required.

Skills

Software installation
Technical support
Active Directory
Group policies
Two-factor authentication
Ticketing systems
Customer service
Troubleshooting
Network systems
Communication skills
Time management
Onboarding
Offboarding
Hardware diagnostics

Benefits

Employee-owned share purchase plan
Competitive health benefits
Retirement savings plan
Wellness subsidies
Fitness memberships

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Helpdesk
Computer Systems Technology
CompTIA A+
Network+
CCNA
Microsoft Certified
Active Directory
Group Policies
Two-factor authentication
Hardware
Software
Peripherals
Ticketing systems
Technical support
Customer experience
Infrastructure
Consulting
Networking
Troubleshooting
Onboarding
Offboarding
Mobile devices
System administration
Communication
Time management
Service excellence
Professional development
Agile environment
Hybrid work

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