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Added 9 mins ago
B
Manager, Policy Management
BMO
Toronto, ON · FCP
- Full-time
…Framework. As Manager, Policy Management, you will act as a trusted advisor to stakeholders across the business, providing expert guidance on policy governance, risk-related requirements,…
Added 9 mins ago
SR
Health & Safety Advisor
Strathcona Resources Ltd.
Cold Lake, AB
- Full-time
We are actively seeking a Health & Safety Advisor to join our team in Cold Lake. The Health & Safety Advisor will work closely with Operations to develop, implement, and monitor…
Added 9 mins ago
FT
Head of Private Markets - Canadian Wealth Management
Franklin Templeton
Toronto, ON
- Full-time
…sales growth, platform adoption, strategic partnerships, and advisor engagement across a broad suite of alternative investment…
Added 24 mins ago
LC
Senior Manager Category Analytics - Grocery / HABA
Loblaw Companies Limited
Brampton, ON
- Full-time
Reporting to the Senior Director, Sourcing Analytics, you will serve as a senior analytical thought partner to Sourcing and Merchandising leaders. You will bring an enterprise-value lens to…
Added 24 mins ago
LC
Senior Director Analytics
Loblaw Companies Limited
Brampton, ON
- Full-time
…transforms the capabilities of Loblaw's Sourcing organization. Reporting to the SVP, Enterprise Sourcing, you will serve as a strategic advisor to the Chief Sourcing Officer and Sourcing…
Added 24 mins ago
RT
Conseiller(ère) principal(e), Stratégie et services-conseils – Relations avec les employés / Principal Advisor, Strategy & Advisory – Employee Relations
Rio Tinto
Montreal, QC
- Full-time
Added 39 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Markham, ON
- Full-time
…fully supported and their urgent needs are met. As a Claims Advisor, you’ll adjudicate claims while providing advice and support to customers and ensure they feel taken care of when it…
Added 39 mins ago
T
Senior Regional Manager, Financial Planning
TD
Aurora, ON
- Full-time
…needs. The Senior Regional Manager is responsible for elevating advisor performance through advanced coaching, strategic business development, sophisticated wealth planning practices, and…
Added 39 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Halifax, NS
- Full-time
…fully supported and their urgent needs are met. As a Claims Advisor, you’ll adjudicate claims while providing advice and support to customers and ensure they feel taken care of when it…
Added 39 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Saint John, NB
- Full-time
…fully supported and their urgent needs are met. As a Claims Advisor, you’ll adjudicate claims while providing advice and support to customers and ensure they feel taken care of when it…
Added 39 mins ago
T
Claims Advisor, Catastrophe Claims
TD
Calgary, AB
- Full-time
…fully supported and their urgent needs are met. As a Claims Advisor, you’ll adjudicate claims while providing advice and support to customers and ensure they feel taken care of when it…
Added 39 mins ago
T
Catastrophe Claims Advisor - Bilingual French/English
TD
Montreal, QC
- Full-time
…fully supported and their urgent needs are met. As a Claims Advisor, you’ll adjudicate claims while providing advice and support to customers and ensure they feel taken care of when it…
Added 39 mins ago
B
Balance Sheet Management Manager
BMO
Toronto, ON · FCP
- Full-time
Acts as a trusted advisor to assigned business/group.
Added 39 mins ago
GA
Human Resources Manager
GDI Ainsworth
Mississauga, ON
- $80,000 to $95,000 CAD / year
- Full-time
…and advice for complex labour and employment related matters. Reporting directly to the Director of HR, they will play a critical role in driving initiatives that enhance organizational…
Added 54 mins ago
SS
General Manager
Sienna Senior Living
London, ON
- Full-time
Reporting to the Vice President Regional Operation or the Regional Director of Operations, we are searching for an individual who thrives in a multifaceted and highly rewarding environment.…
Added 1 hour ago
Finance Business Partner (12-Month Contract)
WSP
Montreal, QC
Reporting to the Director, Financial Planning and Analysis; the Finance Business Partner will serve as a trusted advisor to business and finance leaders across WSP.
Added 1 hour ago
E
Senior Project Controls Advisor
Enbridge
Calgary, AB · Edmonton, AB
- Full-time
…actionable insight? We are looking for a Sr. Project Controls Advisor to lead cost, schedule, forecasting, and performance management activities that support predictable, successful project…
Added 1 hour ago
E
Competitive Strategy & Insights Lead
eBay
Toronto, ON
- Full-time
Serve as a trusted thought partner and advisor to initiative leads and functional collaborators.
Added 1 hour ago
A
Senior Renewables Advisor
Arcadis
Calgary, AB
- Part-time
…progress, and contractor performance; maintain document control and reporting…
Added 1 hour ago
ST
Senior Operations Associate
SS&C Technologies
Toronto, ON
- Full-time
Perform internal control procedures as part of compiling regular reporting packages for clients to support positions, trades and cash prior to handing off to other operational groups.
Added 1 hour ago
SA
Enterprise Customer Success Manager
Schema App
Remote, Canada
- $78,000 to $85,000 CAD / year
- Full-time
- Remote
As an Enterprise Customer Success Manager, you own more complex customer relationships and operate as a trusted advisor to senior stakeholders. You are accountable for renewals and…
Added 1 hour ago
EP
Head of Finance
Entertainment Partners
Burnaby, BC
- Full-time
…The role delivers Canadian financial planning, analysis, and reporting capability into a global FP&A framework, and is accountable for controllership, statutory reporting, cash management,…
Added 1 hour ago
MR
Project Manager
Meridia Recruitment Solutions, a KBRS Company
Halifax, NS
- Full-time
…project initiatives, acting as High-Crest's advocate and trusted advisor throughout the project lifecycle. From the earliest planning stages through design, procurement, construction,…
Added 1 hour ago
Senior Salesforce Administrator
Make-A-Wish Canada / Rêves d'enfants Canada
Toronto, ON
-Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada
Added 1 hour ago
Financial Advisor (Heavy-Duty Truck Financing)
Camions Excellence Peterbilt
Laval, QC · Montreal, QC · Trois-Rivières, QC · Pointe-aux-Trembles, QC
Excellence Peterbilt is looking for a Financial Advisor to contribute to the growth of its heavy-duty truck and equipment financing operations.

Dillon Consulting Limited

Information Technology Support Specialist

130 Dufferin Avenue, London, ON, N6A 5R2, Canada

$55,000 - $61,000 · Full-time

Apply About employer

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Job details

Pay: $55,000 - $61,000
Job type: Full-time
Apply by: Nov 4, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Overview

Are you someone with strong technical capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation in a flexible work environment, this opportunity is for you! As someone with excellent communication skills and business acumen, you will thrive in our fast-paced and agile environment.

Your opportunity

Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work on new and exciting projects while providing clients with a fully integrated and superior customer experience.

This position is available at our London office.

Schedule: We provide coverage between 7:00 AM and 6:00 PM EST. Candidates should have the flexibility to work shifts within this window.

We oﬀer a variety of ﬂexible work options to help balance the competing demands of work and personal life. This opportunity may be available in a hybrid work model.

About Dillon

Dillon Consulting Limited (Dillon) is a proudly Canadian, 100% employee-owned professional consulting firm specializing in planning, engineering, environmental science, and management. With over 25 offices and more than 1100 employees across Canada, we offer a wide range of services related to building and improving facilities and infrastructure, protecting the environment, and developing communities.

At Dillon, we thrive on interdisciplinary collaboration, empowering our people to challenge conventional thinking and build careers focused on creating a lasting impact in our communities. Employee ownership is available to all team members, ensuring that the financial benefit created by our project work returns to the very people who created that value.

Responsibilities

What your day will look like

IT Support

Participate as an integral part of our National Helpdesk team, offering information technology support across the organization
Setup and configure computer hardware, software, mobile devices and peripherals, addressing both routine and complex technical issues
Administration of user accounts and related activities
Conduct onboarding and offboarding procedures for end users
Provide technical support to resolve help requests from end users via telephone, email and chat in a professional and courteous manner
Record, track and document the problem-solving process for helpdesk requests, including all actions taken to final resolution
Travel occasionally to client locations and/or other Dillon offices for the purposes of executing your responsibilities, internal/external client relationship development, opportunity/project research, and project delivery

Learning and Development

Commit to self-development and ongoing learning and professional development
Contribute to Dillon’s corporate profile through active participation in professional associations and committees

Qualifications

A three-year diploma in Computer Systems Technology or related program
One (1) to three (3) years of relevant work experience in a professional technology setting
Certifications such as CompTIA A+, Network+, CCNA, Microsoft Certified: Modern Desktop Administrator Associate are considered an asset

Experience

Demonstrated experience in diagnosing and resolving complex technical issues related to hardware, software, and network systems
Familiarity with ticketing systems for logging, tracking, and managing technical support requests
Proven organizational and time management skills with the ability to prioritize work and adapt to changing workload demands
Strong verbal and written communication skills, with excellent attention to detail and a high regard for accuracy and quality
Strong customer service skills with the ability to communicate technical information to non-technical users clearly and effectively
Practical experience in working with Active Directory, group policies and two-factor authentication systems
Preference will be given to those with a passion for service excellence

A technical test may be required as part of the recruitment process.

Compensation:

$55,000 - $61,000

Dillon is including the salary range that we in good faith believe may be offered for this position. It will be dependent on the successful applicant’s education, experience, and skills, in addition to internal equity and geographic region. Dillon reserves the right to pay outside of the posted range, contingent on factors unrelated to an applicant’s gender or other status protected by provincial and/or federal law.

Why choose Dillon

Dillon is powered by people who are technically proficient, passionate about socially important projects, and motivated to deliver superior results. We live our core values:

Achievement: do the work to hit the target.
Continuous Development: always learning; always adapting; always growing.
Creativity: discover new possibilities.
Courage: do the things that matter, especially when it’s hard.
Inclusiveness: enabling belonging to draw strength from our differences.
Reliability: words result in actions that build trust.

In addition, we offer a 100% employee-owned share purchase plan, competitive health benefits, a generous retirement savings plan, and a focus on wellness through subsidies and fitness memberships.

Health & Safety at DillonProspective employees are expected to fully align with Dillon's core commitment to Health & Safety. This includes active engagement with our H&S processes and the identification and reporting of hazards.

Employment Equity, Diversity & InclusionDillon is committed to an inclusive, diverse workplace. If you require accommodation during the interview process, please let us know.

Technology & AIDillon utilizes AI-assisted tools to support parts of our recruitment process to increase efficiency and fairness. All hiring decisions are made by our human recruiting team. By applying, you acknowledge and consent to this use.

Apply About employer

More about this job

Responsibilities

The IT Support Specialist will provide technical support for hardware, software, and network systems as part of the National Helpdesk team. Responsibilities include managing user accounts, conducting onboarding procedures, and documenting technical resolutions for internal and external stakeholders.

Requirements

Candidates must possess a three-year diploma in Computer Systems Technology or a related program and have one to three years of relevant professional experience. Strong diagnostic skills, familiarity with ticketing systems, and proficiency in Active Directory and group policies are required.

Skills

Software installation
Technical support
Active Directory
Group policies
Two-factor authentication
Ticketing systems
Customer service
Troubleshooting
Network systems
Communication skills
Time management
Onboarding
Offboarding
Hardware diagnostics

Benefits

Employee-owned share purchase plan
Competitive health benefits
Retirement savings plan
Wellness subsidies
Fitness memberships

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Helpdesk
Computer Systems Technology
CompTIA A+
Network+
CCNA
Microsoft Certified
Active Directory
Group Policies
Two-factor authentication
Hardware
Software
Peripherals
Ticketing systems
Technical support
Customer experience
Infrastructure
Consulting
Networking
Troubleshooting
Onboarding
Offboarding
Mobile devices
System administration
Communication
Time management
Service excellence
Professional development
Agile environment
Hybrid work

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