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Added 14 mins ago
T
Associate – Retail/Wealth FX, Fixed Income and Precious Metals Distribution
TD
Toronto, ON
- Full-time
…a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment…
Added 14 mins ago
C
Associate, Commercial Banking
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- Full-time
Research & evaluation – Assist in evaluating business growth opportunities through comprehensive industry, client and prospect research. Prepare analyses in support of credit submissions…
Added 15 mins ago
LC
Associate Faculty - Welding
Lambton College
Sarnia, ON
- Part-time
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Added 30 mins ago
UO
Associate Professor / Professor - African Arts, Media and/or Cultural Studies
University of Toronto
Toronto, ON
- $200,000 CAD / year
…Studies Centre (49%). The appointment will be at the rank of Associate Professor or Professor, with an anticipated start date of July 1, 2027. The successful candidate will be eligible to…
Added 30 mins ago
D
Client service associate
Dialectica
Montreal, QC
- Full-time
As an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their…
Added 30 mins ago
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Associate, Cross Border tax
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
We're looking for an experienced Associate, Cross Border Tax to join our team.
Added 45 mins ago
Senior Associate, OOH Direct Activation
WPP Media
Toronto, ON
Audience & Market Tools: Working knowledge and analytical fluency with Canadian media tools, including COMMB, Vividata, and media research platforms.
Added 45 mins ago
DC
Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
…internal/external client relationship development, opportunity/project research, and project…
Added 59 mins ago
UO
Program Advisor - MMA, MRED, MAcc
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Edmonton, AB
- Full-time
Supporting AACSB Assurance of Learning and accreditation with the Academic Operations Officer and the Associate Dean
Added 59 mins ago
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Coordinator, Human Resources
Sanya’k̓ula
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Added 59 mins ago
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Business Development Associate, Field Service
Geotab
Burnaby, BC
- Full-time
…and deliver results! Geotab is seeking a Business Development Associate who will be responsible for driving new and expansion revenue within our small and medium-sized business (SMB)…
Added 1 hour ago
UO
Tenure-Track Position in Learning, Assessment, and Educational Innovation (anglophone programs)
University of Ottawa
Ottawa, ON · Lamoureux Hall
- Full-time
As part of the expansion of our research programs, the Faculty of Education at the University of Ottawa invites applications for one tenure track position.
Added 1 hour ago
UO
Tenure-Track Position in Digital Transformation, Artificial Intelligence, and Education (anglophone programs)
University of Ottawa
Ottawa, ON · Lamoureux Hall
- Full-time
As part of the expansion of our research programs, the Faculty of Education at the University of Ottawa invites applications for one tenure track position.
Added 1 hour ago
UO
Manager, Strategic Initiatives
University of British Columbia
Kelowna, BC · UBCO | Engineering, Management and Education Building (EME)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 1 hour ago
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Investment Banking Associate, Power & Utilities
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Toronto, ON
- Full-time
Research and analyze clients' financial situations, industry and market data, identify, research and analyze mergers and acquisition opportunities;
Added 1 hour ago
M
Associate Director, HEOR, Canada
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Toronto, ON
- Full-time
…activities in Canada and provides strategic oversight of external research partners supporting economic modelling, evidence synthesis, value assessment, vaccine recommendation, and pricing…
Added 1 hour ago
Associate Dean, Social and Community - FSCS - FT Admin (Contract)
Humber College
Toronto, ON
Position Title: Associate Dean, Social and Community
Added 1 hour ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
Toronto, ON
- Full-time
…years, we’ve helped leaders solve difficult problems through research, practical tools, and expert guidance. More than 30,000 IT leaders worldwide count on Infotech, and our people help us…
Added 1 hour ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
London, ON
- Full-time
…years, we’ve helped leaders solve difficult problems through research, practical tools, and expert guidance. More than 30,000 IT leaders worldwide count on Infotech, and our people help us…
Added 1 hour ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
London, ON
- Full-time
…years, we’ve helped leaders solve difficult problems through research, practical tools, and expert guidance. More than 30,000 IT leaders worldwide count on Infotech, and our people help us…
Added 1 hour ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
Toronto, ON
- Full-time
…years, we’ve helped leaders solve difficult problems through research, practical tools, and expert guidance. More than 30,000 IT leaders worldwide count on Infotech, and our people help us…
Added 2 hours ago
UO
CRC (Tier II) Climate-Resilient Agroecosystems - Assistant Professor (tenure track)
University of British Columbia
Kelowna, BC · UBCO | Science Building (SCI)
- Full-time
Canada Research Chair (Tier II) in Climate-Resilient Agroecosystems, Assistant Professor (tenure-track)
Added 2 hours ago
DU
Student Access Advisor
Dalhousie University
Halifax, NS
- Full-time
Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax,…
Added 2 hours ago
Clinical Psychology Centre Office Coordinator
Simon Fraser University
Burnaby, BC
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and…
Added 2 hours ago
SR
Service Ontario - Customer Support Specialist (Part Time)
Staples Retail
Strathroy, ON
- Part-time
Proficiency with software such as Microsoft Office, database programs and the Internet to access and retrieve information, to prepare correspondence and reports and to conduct research.

Dillon Consulting Limited

Information Technology Support Specialist

130 Dufferin Avenue, London, ON, N6A 5R2, Canada

$55,000 - $61,000 · Full-time

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Job details

Pay: $55,000 - $61,000
Job type: Full-time
Apply by: Nov 4, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Overview

Are you someone with strong technical capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation in a flexible work environment, this opportunity is for you! As someone with excellent communication skills and business acumen, you will thrive in our fast-paced and agile environment.

Your opportunity

Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work on new and exciting projects while providing clients with a fully integrated and superior customer experience.

This position is available at our London office.

Schedule: We provide coverage between 7:00 AM and 6:00 PM EST. Candidates should have the flexibility to work shifts within this window.

We oﬀer a variety of ﬂexible work options to help balance the competing demands of work and personal life. This opportunity may be available in a hybrid work model.

About Dillon

Dillon Consulting Limited (Dillon) is a proudly Canadian, 100% employee-owned professional consulting firm specializing in planning, engineering, environmental science, and management. With over 25 offices and more than 1100 employees across Canada, we offer a wide range of services related to building and improving facilities and infrastructure, protecting the environment, and developing communities.

At Dillon, we thrive on interdisciplinary collaboration, empowering our people to challenge conventional thinking and build careers focused on creating a lasting impact in our communities. Employee ownership is available to all team members, ensuring that the financial benefit created by our project work returns to the very people who created that value.

Responsibilities

What your day will look like

IT Support

Participate as an integral part of our National Helpdesk team, offering information technology support across the organization
Setup and configure computer hardware, software, mobile devices and peripherals, addressing both routine and complex technical issues
Administration of user accounts and related activities
Conduct onboarding and offboarding procedures for end users
Provide technical support to resolve help requests from end users via telephone, email and chat in a professional and courteous manner
Record, track and document the problem-solving process for helpdesk requests, including all actions taken to final resolution
Travel occasionally to client locations and/or other Dillon offices for the purposes of executing your responsibilities, internal/external client relationship development, opportunity/project research, and project delivery

Learning and Development

Commit to self-development and ongoing learning and professional development
Contribute to Dillon’s corporate profile through active participation in professional associations and committees

Qualifications

A three-year diploma in Computer Systems Technology or related program
One (1) to three (3) years of relevant work experience in a professional technology setting
Certifications such as CompTIA A+, Network+, CCNA, Microsoft Certified: Modern Desktop Administrator Associate are considered an asset

Experience

Demonstrated experience in diagnosing and resolving complex technical issues related to hardware, software, and network systems
Familiarity with ticketing systems for logging, tracking, and managing technical support requests
Proven organizational and time management skills with the ability to prioritize work and adapt to changing workload demands
Strong verbal and written communication skills, with excellent attention to detail and a high regard for accuracy and quality
Strong customer service skills with the ability to communicate technical information to non-technical users clearly and effectively
Practical experience in working with Active Directory, group policies and two-factor authentication systems
Preference will be given to those with a passion for service excellence

A technical test may be required as part of the recruitment process.

Compensation:

$55,000 - $61,000

Dillon is including the salary range that we in good faith believe may be offered for this position. It will be dependent on the successful applicant’s education, experience, and skills, in addition to internal equity and geographic region. Dillon reserves the right to pay outside of the posted range, contingent on factors unrelated to an applicant’s gender or other status protected by provincial and/or federal law.

Why choose Dillon

Dillon is powered by people who are technically proficient, passionate about socially important projects, and motivated to deliver superior results. We live our core values:

Achievement: do the work to hit the target.
Continuous Development: always learning; always adapting; always growing.
Creativity: discover new possibilities.
Courage: do the things that matter, especially when it’s hard.
Inclusiveness: enabling belonging to draw strength from our differences.
Reliability: words result in actions that build trust.

In addition, we offer a 100% employee-owned share purchase plan, competitive health benefits, a generous retirement savings plan, and a focus on wellness through subsidies and fitness memberships.

Health & Safety at DillonProspective employees are expected to fully align with Dillon's core commitment to Health & Safety. This includes active engagement with our H&S processes and the identification and reporting of hazards.

Employment Equity, Diversity & InclusionDillon is committed to an inclusive, diverse workplace. If you require accommodation during the interview process, please let us know.

Technology & AIDillon utilizes AI-assisted tools to support parts of our recruitment process to increase efficiency and fairness. All hiring decisions are made by our human recruiting team. By applying, you acknowledge and consent to this use.

Apply About employer

More about this job

Responsibilities

The IT Support Specialist will provide technical support for hardware, software, and network systems as part of the National Helpdesk team. Responsibilities include managing user accounts, conducting onboarding procedures, and documenting technical resolutions for internal and external stakeholders.

Requirements

Candidates must possess a three-year diploma in Computer Systems Technology or a related program and have one to three years of relevant professional experience. Strong diagnostic skills, familiarity with ticketing systems, and proficiency in Active Directory and group policies are required.

Skills

Software installation
Technical support
Active Directory
Group policies
Two-factor authentication
Ticketing systems
Customer service
Troubleshooting
Network systems
Communication skills
Time management
Onboarding
Offboarding
Hardware diagnostics

Benefits

Employee-owned share purchase plan
Competitive health benefits
Retirement savings plan
Wellness subsidies
Fitness memberships

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Helpdesk
Computer Systems Technology
CompTIA A+
Network+
CCNA
Microsoft Certified
Active Directory
Group Policies
Two-factor authentication
Hardware
Software
Peripherals
Ticketing systems
Technical support
Customer experience
Infrastructure
Consulting
Networking
Troubleshooting
Onboarding
Offboarding
Mobile devices
System administration
Communication
Time management
Service excellence
Professional development
Agile environment
Hybrid work

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