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Added 4 mins ago
KC
Office Administrator
Kindred Construction Ltd.
Vancouver, BC
- Full-time
Reporting to the People & Culture Director, the Office Administrator is responsible for greeting visitors and providing a warm, professional welcome to Kindred. The successful candidate is…
Added 4 mins ago
Client Service Administrator - Saskatoon SK
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Saskatoon, SK
HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's…
Added 5 mins ago
MR
Front Desk Assistant
Mount Royal University
Calgary, AB
- Part-time
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Added 35 mins ago
HT
Intern, Customer Experience Administrator
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- Full-time
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Added 35 mins ago
AI
SQL DBA Senior Technical Lead
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Added 35 mins ago
CS
Sr. SAS Administrator (Azure)
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Added 35 mins ago
BS
Accounts Receivable & Payable Specialist
Bilingual Source
ON · Niagara, ON
- $60,000 to $65,000 CAD / year
- Full-time
Accounts Receivable and Accounts Payable Administrator
Added 1 hour ago
ST
Senior Operations Associate
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Produce daily operational deliverables in line with client service level agreements, primarily activity in positions, trades, cash and break resolution
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FF
Executive Director
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- Full-time
…candidate must be a proven revenue generator - not simply an administrator or overseer of fundraising activities - with the ability to personally cultivate and secure major gifts, develop…
Added 1 hour ago
AI
Senior Sql Database Administrator
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Vancouver, BC
- Full-time
…administration, production support, operational governance and database service delivery. The role requires hands-on SQL DBA expertise, leadership, troubleshooting, availability management,…
Added 1 hour ago
PA
Investment Operations Associate
Polar Asset Management Partners Inc.
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- Full-time
Perform daily cash and position reconciliations with prime brokers and fund administrator
Added 1 hour ago
RP
Assistant Property Manager - Parkside Square
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Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
…high-performing team. If you're passionate about real estate, customer service, and making a meaningful impact, this is where your next exciting chapter…
Added 1 hour ago
Senior Salesforce Administrator
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Toronto, ON
…system, process, and data-related issues within established service standards, and providing expert-level second-tier support and escalation management to the Salesforce…
Added 1 hour ago
Senior Salesforce Administrator
Make-A-Wish Canada / Rêves d'enfants Canada
Canada
…system, process, and data-related issues within established service standards, and providing expert-level second-tier support and escalation management to the Salesforce…
Added 1 hour ago
SA
AR & Credit Card Administrator
Standard Aero
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- Full-time
The Accounts Receivable and Credit Card Administrator role is responsible for supporting corporate credit card administration and ensuring the accurate and timely application of customer…
Added 1 hour ago
CA
Sales Administrator - Crown Toyota
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Winnipeg, MB
- Full-time
…Hewitt’s Best Employers Platinum level while providing exceptional service to…
Added 1 hour ago
R
Sr. Administrator - Milvus Trade Capture
RBC
Toronto, ON
- Full-time
Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements
Added 1 hour ago
MM
Defined Benefit - Pension Administrator
Marsh McLennan
Toronto, ON
- Full-time
Mercer is seeking Defined Benefit Pension Administrator to join our team in Toronto.
Added 1 hour ago
CL
Housing Administrator - CLC
Campus Living Centres
Waterloo, ON
- Full-time
The Housing Administrator provides the overall administration of the housing components as it relates to student housing. The Housing Administrator reports to the Residence Services…
Added 1 hour ago
A
Human Resources Generalist
Altis
Woodbridge, ON
- $70,000 to $75,000 CAD / year
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…This permanent opportunity with a growing organization in the service and distribution sector offers the chance to work closely with an experienced HR Manager while building hands-on…
Added 2 hours ago
PW
Rentals Equipment Administrator
Precision Well Servicing
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- Full-time
Precision Well Servicing is currently seeking a motivated and detailed-oriented Rentals Equipment Administrator to join our team in Cold Lake.
Added 2 hours ago
SV
Senior Systems Administrator
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Montreal, QC
- Full-time
…known for technical rigour, security, and outstanding customer…
Added 2 hours ago
DC
Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
Certifications such as CompTIA A+, Network+, CCNA, Microsoft Certified: Modern Desktop Administrator Associate are considered an asset
Added 2 hours ago
Experienced Dental Administrator (Toronto and GTA)
Passion Dental Group Inc.
Toronto, ON
At Passion Dental Group, we are actively seeking an organized, welcoming, and detail-oriented Dental Administrator to join our teams across our 15+ clinics in Toronto and the Greater…
Added 2 hours ago
KC
EOI - Program Administrator, GNHH
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The Program Administrator is responsible for providing overall operational and administrative support in a primary care environment. They organize program support services and oversee…

Dillon Consulting Limited

Information Technology Support Specialist

130 Dufferin Avenue, London, ON, N6A 5R2, Canada

$55,000 - $61,000 · Full-time

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Job details

Pay: $55,000 - $61,000
Job type: Full-time
Apply by: Nov 4, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Overview

Are you someone with strong technical capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation in a flexible work environment, this opportunity is for you! As someone with excellent communication skills and business acumen, you will thrive in our fast-paced and agile environment.

Your opportunity

Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work on new and exciting projects while providing clients with a fully integrated and superior customer experience.

This position is available at our London office.

Schedule: We provide coverage between 7:00 AM and 6:00 PM EST. Candidates should have the flexibility to work shifts within this window.

We oﬀer a variety of ﬂexible work options to help balance the competing demands of work and personal life. This opportunity may be available in a hybrid work model.

About Dillon

Dillon Consulting Limited (Dillon) is a proudly Canadian, 100% employee-owned professional consulting firm specializing in planning, engineering, environmental science, and management. With over 25 offices and more than 1100 employees across Canada, we offer a wide range of services related to building and improving facilities and infrastructure, protecting the environment, and developing communities.

At Dillon, we thrive on interdisciplinary collaboration, empowering our people to challenge conventional thinking and build careers focused on creating a lasting impact in our communities. Employee ownership is available to all team members, ensuring that the financial benefit created by our project work returns to the very people who created that value.

Responsibilities

What your day will look like

IT Support

Participate as an integral part of our National Helpdesk team, offering information technology support across the organization
Setup and configure computer hardware, software, mobile devices and peripherals, addressing both routine and complex technical issues
Administration of user accounts and related activities
Conduct onboarding and offboarding procedures for end users
Provide technical support to resolve help requests from end users via telephone, email and chat in a professional and courteous manner
Record, track and document the problem-solving process for helpdesk requests, including all actions taken to final resolution
Travel occasionally to client locations and/or other Dillon offices for the purposes of executing your responsibilities, internal/external client relationship development, opportunity/project research, and project delivery

Learning and Development

Commit to self-development and ongoing learning and professional development
Contribute to Dillon’s corporate profile through active participation in professional associations and committees

Qualifications

A three-year diploma in Computer Systems Technology or related program
One (1) to three (3) years of relevant work experience in a professional technology setting
Certifications such as CompTIA A+, Network+, CCNA, Microsoft Certified: Modern Desktop Administrator Associate are considered an asset

Experience

Demonstrated experience in diagnosing and resolving complex technical issues related to hardware, software, and network systems
Familiarity with ticketing systems for logging, tracking, and managing technical support requests
Proven organizational and time management skills with the ability to prioritize work and adapt to changing workload demands
Strong verbal and written communication skills, with excellent attention to detail and a high regard for accuracy and quality
Strong customer service skills with the ability to communicate technical information to non-technical users clearly and effectively
Practical experience in working with Active Directory, group policies and two-factor authentication systems
Preference will be given to those with a passion for service excellence

A technical test may be required as part of the recruitment process.

Compensation:

$55,000 - $61,000

Dillon is including the salary range that we in good faith believe may be offered for this position. It will be dependent on the successful applicant’s education, experience, and skills, in addition to internal equity and geographic region. Dillon reserves the right to pay outside of the posted range, contingent on factors unrelated to an applicant’s gender or other status protected by provincial and/or federal law.

Why choose Dillon

Dillon is powered by people who are technically proficient, passionate about socially important projects, and motivated to deliver superior results. We live our core values:

Achievement: do the work to hit the target.
Continuous Development: always learning; always adapting; always growing.
Creativity: discover new possibilities.
Courage: do the things that matter, especially when it’s hard.
Inclusiveness: enabling belonging to draw strength from our differences.
Reliability: words result in actions that build trust.

In addition, we offer a 100% employee-owned share purchase plan, competitive health benefits, a generous retirement savings plan, and a focus on wellness through subsidies and fitness memberships.

Health & Safety at DillonProspective employees are expected to fully align with Dillon's core commitment to Health & Safety. This includes active engagement with our H&S processes and the identification and reporting of hazards.

Employment Equity, Diversity & InclusionDillon is committed to an inclusive, diverse workplace. If you require accommodation during the interview process, please let us know.

Technology & AIDillon utilizes AI-assisted tools to support parts of our recruitment process to increase efficiency and fairness. All hiring decisions are made by our human recruiting team. By applying, you acknowledge and consent to this use.

Apply About employer

More about this job

Responsibilities

The IT Support Specialist will provide technical support for hardware, software, and network systems as part of the National Helpdesk team. Responsibilities include managing user accounts, conducting onboarding procedures, and documenting technical resolutions for internal and external stakeholders.

Requirements

Candidates must possess a three-year diploma in Computer Systems Technology or a related program and have one to three years of relevant professional experience. Strong diagnostic skills, familiarity with ticketing systems, and proficiency in Active Directory and group policies are required.

Skills

Software installation
Technical support
Active Directory
Group policies
Two-factor authentication
Ticketing systems
Customer service
Troubleshooting
Network systems
Communication skills
Time management
Onboarding
Offboarding
Hardware diagnostics

Benefits

Employee-owned share purchase plan
Competitive health benefits
Retirement savings plan
Wellness subsidies
Fitness memberships

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Helpdesk
Computer Systems Technology
CompTIA A+
Network+
CCNA
Microsoft Certified
Active Directory
Group Policies
Two-factor authentication
Hardware
Software
Peripherals
Ticketing systems
Technical support
Customer experience
Infrastructure
Consulting
Networking
Troubleshooting
Onboarding
Offboarding
Mobile devices
System administration
Communication
Time management
Service excellence
Professional development
Agile environment
Hybrid work

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