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Added 19 mins ago
L
Community Specialist | Park Royal
lululemon
BC · West Vancouver, BC
- Full-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 49 mins ago
BT
Cloud Accounting Specialist
Baker Tilly Canada
Guelph, ON
- Full-time
We are looking for a Cloud Accounting Specialist to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here,…
Added 49 mins ago
SC
Senior User Experience Design Specialist
SAP Careers
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
You will own design direction for key journeys in the Customer, Loyalty & Service pod of CX, shaping AI-first experiences across customer, loyalty and service.
Added 1 hour ago
BC
People & Culture Specialist, Learning & Talent Acquisition
Bissell Centre
AB · Edmonton, AB
- Full-time
The People & Culture Specialist, Learning & Talent Acquisition plays a key role in supporting Bissell Centre's people strategy through two primary areas of focus: learning and development…
Added 1 hour ago
W
Senior Cost Analyst
Worley
Markham, ON
- Full-time
Support Power BI Service requirements including scheduled refreshes, data connections, gateways, workspace controls and role-based access.
Added 1 hour ago
DR
Technology Specialist, Networking
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Temporary
…continuous improvement of network resources. The incumbent will support the design, implementation and operation of the Region's Local Area Network, Wide Area Network and enterprise…
Added 1 hour ago
HT
Operations Support Specialist
Hirematic Talent Solutions
Toronto, ON
- $40 to $45 CAD / hour
- Full-time
Systems Administrator / Operations Support Specialist Senior
Added 1 hour ago
FOIRE D’EMPLOI UNIQLO À MONT-ROYAL (le 11 novembre 2026) MONT-ROYAL JOB FAIR
Uniqlo Canada
Montreal, QC
The Store Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet…
Added 1 hour ago
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Specialist I, IT Enterprise GIS Technical Specialist
Enbridge
Calgary, AB · Edmonton, AB · Toronto, ON · North York
- Full-time
…excellence, innovation, and sustainable growth. We are looking for a Specialist I, IT Enterprise GIS Technical Specialist to join our team and provide senior technical leadership for our…
Added 2 hours ago
A
Rental Home Specialist - Leasing & Sales
Avana
Regina, SK
- Full-time
At Avana, leasing is sales. The Rental Home Specialist is responsible for driving occupancy, converting leads into signed leases, and delivering strong leasing performance within a…
Added 3 hours ago
OW
Specialist Fisheries and Seafood
Ocean Wise
Vancouver, BC
- Full-time
As a Specialist, Fisheries & Seafood, you will play a key role in advancing Ocean Wise's mission to promote sustainable fisheries and seafood systems. Working closely with scientific,…
Added 3 hours ago
RB
Banking Advisor
Royal Bank of Canada
Fort Frances, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 3 hours ago
RP
Director, Human Resources - CAN
RESA Power
Calgary, AB
- Full-time
…and non-union operations, develop the Canadian HR team, and support leaders through continued growth and change in a private equity-backed…
Added 4 hours ago
MG
Clinical Informatics Specialist
Michael Garron Hospital
Toronto, ON
- Full-time
The Clinical Informatics Specialist is responsible for leading and coordinating activities of an interdisciplinary clinical project team in the analysis, design, implementation, evaluation…
Added 4 hours ago
R
Specialist, Client Services
Ryan
Mississauga, ON
- Full-time
The Spécialiste, Services Client / Specialist Client Services is responsible for supporting the Business Development Directors and Principals with lead generation, appointment setting,…
Added 4 hours ago
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Fraser Health
Surrey, BC
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…
Added 4 hours ago
KC
Consultant - Cyber Defense - Offensive Security
KPMG Canada
Toronto, ON
- Full-time
…any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling…
Added 4 hours ago
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Senior Specialist, Technical-1
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
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WC
Day Remodel Associate
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Lethbridge, AB
- Full-time
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 4 hours ago
FC
Ramp Agent
FedEx Canada
Richmond, BC
- Part-time
…leadership to cargo handlers and operational and personnel support. May perform job duties and responsibilities required of a courier, cargo handler and/or dispatcher. To model the way for…
Added 4 hours ago
E
Member Services Specialist
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Burnaby, BC
- Full-time
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Added 4 hours ago
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Customer Experience & Social Media Communications Specialist
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Vancouver, BC
- $55,000 to $62,000 CAD / year
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Support the development of customer service guidelines, FAQs, and response templates.
Added 4 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
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Always put the Customer first and provides superior customer service
Added 4 hours ago
Automation Specialist / Engineer - Process Systems & Software
Spartan Controls Ltd.
Burnaby, BC
…and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp &…
Added 4 hours ago
W
Day Remodel Associate
Walmart
Lethbridge, AB
- Full-time
6. Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.

Dillon Consulting Limited

Information Technology Support Specialist

130 Dufferin Avenue, London, ON, N6A 5R2, Canada

$55,000 - $61,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $55,000 - $61,000
Job type: Full-time
Apply by: Nov 4, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Overview

Are you someone with strong technical capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation in a flexible work environment, this opportunity is for you! As someone with excellent communication skills and business acumen, you will thrive in our fast-paced and agile environment.

Your opportunity

Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work on new and exciting projects while providing clients with a fully integrated and superior customer experience.

This position is available at our London office.

Schedule: We provide coverage between 7:00 AM and 6:00 PM EST. Candidates should have the flexibility to work shifts within this window.

We oﬀer a variety of ﬂexible work options to help balance the competing demands of work and personal life. This opportunity may be available in a hybrid work model.

About Dillon

Dillon Consulting Limited (Dillon) is a proudly Canadian, 100% employee-owned professional consulting firm specializing in planning, engineering, environmental science, and management. With over 25 offices and more than 1100 employees across Canada, we offer a wide range of services related to building and improving facilities and infrastructure, protecting the environment, and developing communities.

At Dillon, we thrive on interdisciplinary collaboration, empowering our people to challenge conventional thinking and build careers focused on creating a lasting impact in our communities. Employee ownership is available to all team members, ensuring that the financial benefit created by our project work returns to the very people who created that value.

Responsibilities

What your day will look like

IT Support

Participate as an integral part of our National Helpdesk team, offering information technology support across the organization
Setup and configure computer hardware, software, mobile devices and peripherals, addressing both routine and complex technical issues
Administration of user accounts and related activities
Conduct onboarding and offboarding procedures for end users
Provide technical support to resolve help requests from end users via telephone, email and chat in a professional and courteous manner
Record, track and document the problem-solving process for helpdesk requests, including all actions taken to final resolution
Travel occasionally to client locations and/or other Dillon offices for the purposes of executing your responsibilities, internal/external client relationship development, opportunity/project research, and project delivery

Learning and Development

Commit to self-development and ongoing learning and professional development
Contribute to Dillon’s corporate profile through active participation in professional associations and committees

Qualifications

A three-year diploma in Computer Systems Technology or related program
One (1) to three (3) years of relevant work experience in a professional technology setting
Certifications such as CompTIA A+, Network+, CCNA, Microsoft Certified: Modern Desktop Administrator Associate are considered an asset

Experience

Demonstrated experience in diagnosing and resolving complex technical issues related to hardware, software, and network systems
Familiarity with ticketing systems for logging, tracking, and managing technical support requests
Proven organizational and time management skills with the ability to prioritize work and adapt to changing workload demands
Strong verbal and written communication skills, with excellent attention to detail and a high regard for accuracy and quality
Strong customer service skills with the ability to communicate technical information to non-technical users clearly and effectively
Practical experience in working with Active Directory, group policies and two-factor authentication systems
Preference will be given to those with a passion for service excellence

A technical test may be required as part of the recruitment process.

Compensation:

$55,000 - $61,000

Dillon is including the salary range that we in good faith believe may be offered for this position. It will be dependent on the successful applicant’s education, experience, and skills, in addition to internal equity and geographic region. Dillon reserves the right to pay outside of the posted range, contingent on factors unrelated to an applicant’s gender or other status protected by provincial and/or federal law.

Why choose Dillon

Dillon is powered by people who are technically proficient, passionate about socially important projects, and motivated to deliver superior results. We live our core values:

Achievement: do the work to hit the target.
Continuous Development: always learning; always adapting; always growing.
Creativity: discover new possibilities.
Courage: do the things that matter, especially when it’s hard.
Inclusiveness: enabling belonging to draw strength from our differences.
Reliability: words result in actions that build trust.

In addition, we offer a 100% employee-owned share purchase plan, competitive health benefits, a generous retirement savings plan, and a focus on wellness through subsidies and fitness memberships.

Health & Safety at DillonProspective employees are expected to fully align with Dillon's core commitment to Health & Safety. This includes active engagement with our H&S processes and the identification and reporting of hazards.

Employment Equity, Diversity & InclusionDillon is committed to an inclusive, diverse workplace. If you require accommodation during the interview process, please let us know.

Technology & AIDillon utilizes AI-assisted tools to support parts of our recruitment process to increase efficiency and fairness. All hiring decisions are made by our human recruiting team. By applying, you acknowledge and consent to this use.

Apply About employer

More about this job

Responsibilities

The IT Support Specialist will provide technical support for hardware, software, and network systems as part of the National Helpdesk team. Responsibilities include managing user accounts, conducting onboarding procedures, and documenting technical resolutions for internal and external stakeholders.

Requirements

Candidates must possess a three-year diploma in Computer Systems Technology or a related program and have one to three years of relevant professional experience. Strong diagnostic skills, familiarity with ticketing systems, and proficiency in Active Directory and group policies are required.

Skills

Software installation
Technical support
Active Directory
Group policies
Two-factor authentication
Ticketing systems
Customer service
Troubleshooting
Network systems
Communication skills
Time management
Onboarding
Offboarding
Hardware diagnostics

Benefits

Employee-owned share purchase plan
Competitive health benefits
Retirement savings plan
Wellness subsidies
Fitness memberships

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Helpdesk
Computer Systems Technology
CompTIA A+
Network+
CCNA
Microsoft Certified
Active Directory
Group Policies
Two-factor authentication
Hardware
Software
Peripherals
Ticketing systems
Technical support
Customer experience
Infrastructure
Consulting
Networking
Troubleshooting
Onboarding
Offboarding
Mobile devices
System administration
Communication
Time management
Service excellence
Professional development
Agile environment
Hybrid work

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