Hybrid! UX Designer - Senior, 7 Month Contract + 6 Month Extension

• Openings: 1

• Duration: 2026-09-28 to 2027-03-28 ( 130 days) + 120 day extension

• Job Type: Hybrid (3 days onsite)

• Location: Toronto, Ontario

Requirements:

• A minimum of seven years of professional experience in user experience, user interface, interaction, product, or service design, including senior-level responsibility for complex digital products or services.

• Extensive experience planning and conducting discovery, user research, stakeholder interviews, usability testing, and evidence synthesis, and translating findings into prioritized design recommendations.

• Extensive experience creating user journeys, task flows, service blueprints, information architecture, wireframes, interactive prototypes, and high-fidelity responsive designs for web and mobile services.

• Advanced proficiency with Figma, including components, variants, libraries, prototyping, file organization, documentation, and developer handoff.

• Experience designing and documenting accessible digital experiences in accordance with AODA and the WCAG version and conformance level specified by the City.

• Experience contributing to, extending, and applying design systems, including reusable components, patterns, tokens, interaction guidance, content guidance, and governance practices.

Portfolio Requirements:

The proposal must include a portfolio or case studies demonstrating at least three relevant projects. The examples should identify:

• The candidate’s role and responsibilities

• The project context, users, constraints, and objectives

• Research and design methods used

• Key design decisions and supporting evidence

• Accessibility and inclusive-design considerations

• Collaboration and implementation approach

• Measurable outcomes, lessons learned, or resulting improvements