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Added 4 mins ago
SN
Production Team Member
Starlim North America
London, ON
- Full-time
Starlim North America is a global leader in the manufacturing of silicone parts specializing in custom Liquid Silicone Rubber moulding for health care and automotive industries.
Added 4 mins ago
M
Customer and Partner Engagement Manager
Microsoft
Goodwood, ON
- Full-time
…travel. Coordinate with local teams and stakeholders, prepare the leader for site visits and meetings, and drive post-engagement actions and…
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Azure Digital Solution Area Specialist- Oil & Gas
Microsoft
Calgary, AB · Vancouver, BC · Goodwood, ON
- Full-time
…we help customers modernize their infrastructure, optimize operations, and drive innovation with Azure's cutting-edge AI capabilities. Whether it's migrating and modernizing estates to be…
Added 18 mins ago
TD
Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
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Added 18 mins ago
SL
Department Sales Manager, Footwear
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- Full-time
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Department Sales Manager, Footwear
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Burlington, ON
- Full-time
As a leader on our shop floor, you’ll combine your love for footwear and operational expertise to create a standout retail experience. You’ll set the tone as a role model for outstanding…
Added 18 mins ago
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Lethbridge, AB
- Full-time
…- delivering an exceptional client experience. As a people leader, you’ll hire, develop, and coach your team, inspiring them to perform at their best. You’ll think and act like an owner by…
Added 19 mins ago
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Mississauga, ON
- Full-time
As Vice President Operations, you will have a crucial role in the DHL Supply Chain organization. As the global leader in supply chain, we have set the standard in our industry. We’re…
Added 19 mins ago
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Added 33 mins ago
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Technical and Regulatory Specialist
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- Full-time
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Added 33 mins ago
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Quality Supervisor
Amphenol Borisch Technologies
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- Full-time
The Quality Supervisor provides day-to-day leadership to a team at the London, Canada facility and reports to the Sr. Operations Manager. The Quality Supervisor is responsible to ensure…
Added 33 mins ago
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Clinical Trials Nurse Coordinator, Research Clinical Trials - BC Cancer - Vancouver
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Added 33 mins ago
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Surface Treatment Operator (Plating Operator) - Weekend Night Shift
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- Full-time
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Added 33 mins ago
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Owner Operator - Fuel
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Added 33 mins ago
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Leadership Trainer White Water
YMCA of Greater Toronto
Torrance, ON
- Part-time
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Added 33 mins ago
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Torrance, ON
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Share duties across camp operations as needed, including maintenance, kitchen, and program support.
Added 33 mins ago
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Senior Associate, Workforce Management
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Remote, Canada
- $32.69 to $40.87 CAD / hour
- Full-time
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…management, and it's a big part of how our Client Experience Operations (CXO) teams deliver fast, reliable support to more than 4 million…
Added 33 mins ago
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Event Planner | Planificateur d'événements
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Added 48 mins ago
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Coordinator, Guest Logistics
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AB · Alberta, Canada
- Full-time
…experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH…
Added 48 mins ago
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Manager, Supplier Strategy & Integration
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Montreal, QC
- Full-time
…implementation of the supplier strategy for Sun Life Canada/Canadian Operations and continuous improvement of Supplier Relationship Management…
Added 48 mins ago
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AE - Associate Selling Team Leader (Associate Manager)
American Eagle Outfitters
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- Full-time
As the full-time Associate Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store.…

DINGO

Technical Account Manager (TAM)

BC, Canada
British Columbia, Canada, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Dingo Software | Predictive Maintenance | Mining Technology

Multiple locations available: Canada, USA, Australia, Brazil, Chile, Columbia, Turkey, and South Africa

Turn your technical expertise into meaningful customer impact.

About Dingo Software

Dingo Software is a global leader in predictive maintenance software for the mining industry, helping some of the world's largest mining companies improve equipment reliability, reduce unplanned downtime and make better maintenance decisions.

For more than 30 years, we've combined deep asset-health expertise, data and technology to help customers improve the performance and longevity of their critical mining equipment.

Today, we're bringing together decades of industry knowledge, advanced analytics, automation and AI to strengthen our solutions and deliver even greater value to our customers around the world.

The Opportunity

We're looking for an experienced Technical Account Manager (TAM) to join our global team and play a key role in strengthening customer relationships, driving adoption and ensuring our customers realise measurable value from Dingo's solutions.

This is not your typical Account Manager role.

We're looking for someone who understands mining maintenance, equipment reliability and asset health, and can combine that technical knowledge with strong relationship management and commercial awareness.

You'll work directly with maintenance, reliability and operational teams, helping customers connect Dingo's technology and insights to their maintenance strategies and operational priorities.

As the primary relationship contact for your assigned customers, you'll work closely with our Services, Implementation, Product, Engineering and Sales teams to ensure customers receive the right support, achieve meaningful outcomes and continue to see value in their partnership with Dingo.

What You'll Be Doing

Build strong customer partnerships - Develop trusted relationships with maintenance, reliability, operational and senior leadership teams across your customer portfolio.
Drive customer value - Help customers maximise the benefits of Dingo's predictive maintenance solutions, translating technical insights into measurable reliability and operational improvements.
Own account health and retention - Understand customer priorities, monitor engagement and adoption, identify risks early and coordinate actions to strengthen long-term relationships.
Lead customer engagement - Facilitate regular customer reviews, performance discussions and strategic planning to ensure alignment on priorities, expectations and outcomes.
Identify commercial opportunities - Recognise opportunities for renewals, account expansion and additional value, working collaboratively with Sales and other internal teams.
Connect our technical expertise - Bring together the right people across Dingo to address customer needs, resolve challenges and support continuous improvement.
Champion the customer - Share customer feedback, industry insights and emerging needs to help influence how we continue to evolve our products and services.

What You'll Bring

We're particularly interested in people with a strong technical background in mining maintenance or reliability who are looking to apply their experience in a broader customer-facing role.

Ideally, you'll bring:

Experience in mining maintenance, equipment reliability, condition monitoring, predictive maintenance or a closely related technical field.
A sound understanding of heavy mobile equipment, asset health and maintenance practices within mining environments.
Experience managing customer relationships, engaging stakeholders or working in a technical advisory, customer success or account management capacity.
Strong communication skills and the confidence to engage with everyone from site-based maintenance teams through to senior operational and executive stakeholders.
Commercial awareness, with the ability to identify opportunities, demonstrate value and contribute to customer retention and account growth.
Confidence working with technology, data, analytics and digital platforms to support better customer outcomes.
A proactive, collaborative approach with strong ownership and follow-through.
Fluency in English, with additional languages highly regarded for relevant regional portfolios.

A qualification in mechanical engineering, reliability engineering or a related technical discipline would be advantageous.

You don't necessarily need to have held the title of Technical Account Manager before. If you have a strong mining maintenance or reliability background, enjoy working with customers and can connect technical knowledge with business outcomes, we'd like to hear from you.

Why Join Dingo?

At Dingo, you'll have the opportunity to combine your industry experience with technology that makes a real difference to mining operations around the world.

You'll be part of a globally connected team working with leading mining organisations, supported by deep technical expertise and more than three decades of asset-health knowledge.

This role offers the opportunity to:

Build long-term partnerships with some of the world's leading mining companies.
Apply your technical knowledge beyond the mine site and influence customer strategy and outcomes.
Work with predictive maintenance technology, advanced analytics and evolving AI capabilities.
Collaborate with experienced technical and commercial professionals across our global business.
Develop your career through a structured growth framework that recognises technical capability, customer influence and commercial contribution.

Additional Information

This is a customer-facing role requiring regular engagement with mining operations and customer stakeholders. Travel across the assigned region, including mine-site visits, is expected, approximately 25% depending on the customer portfolio.

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More about this job

Responsibilities

Build trusted relationships with mining customers, help them realize measurable value from predictive maintenance solutions, and manage account health, adoption, retention, and growth. Lead customer reviews and strategic planning, coordinate internal teams to address customer needs, and share customer feedback to inform product and service improvements.

Requirements

The role seeks a strong technical background in mining maintenance, equipment reliability, condition monitoring, predictive maintenance, or a related field, along with an understanding of heavy mobile equipment and mining maintenance practices. Candidates should have customer-facing relationship or advisory experience, strong communication and commercial skills, confidence with technology and analytics, and a proactive collaborative approach; a relevant engineering qualification is advantageous.

Skills

Mining Maintenance
Equipment Reliability
Condition Monitoring
Predictive Maintenance
Asset Health
Stakeholder Engagement
Account Management
Customer Success
Commercial Awareness
Renewals And Account Growth
Data And Analytics
Digital Platforms
Communication
Cross-Functional Collaboration
Mechanical Engineering

Visa sponsorship

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Keywords

Predictive Maintenance
Mining Technology
Mining Maintenance
Equipment Reliability
Condition Monitoring
Asset Health
Heavy Mobile Equipment
Maintenance Strategies
Reliability Improvements
Unplanned Downtime
Data
Advanced Analytics
Automation
Artificial Intelligence
Digital Platforms
Customer Success
Account Health
Customer Retention
Account Expansion
Renewals
Stakeholder Engagement
Strategic Planning
Customer Reviews
Mechanical Engineering
Reliability Engineering
Mine-Site Visits

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