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Added 6 mins ago
(CAN) Directs Store Delivery Associate
Walmart Canada
Mississauga, ON
Full-time
Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 6 mins ago
(CAN) Directs Store Delivery Associate
Walmart Canada
St. Albert, AB
Full-time
Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 6 mins ago
Manager, Community Safety Wellbeing & Project Management
Toronto Community Housing
Toronto, ON · North York, ON
Full-time
…work location is flexible, while considering operational and service delivery…
Added 6 mins ago
Business Analyst
Government of Newfoundland and Labrador
St. John's, NL
$74,093 to $96,321 CAD / year
Full-time
4. Experience in a human resources or payroll service delivery environment, including interpreting and applying collective agreements.
Added 6 mins ago
Accounts Receivable Analyst
Mizuno Canada
Mississauga, ON
Full-time
Reporting to the Accounting Manager, the Accounts Receivable Analyst oversees the day-to-day operations of the Accounts Receivables department. This individual will be responsible for daily…
Added 6 mins ago
Director, Operational Planning
York Region (The Regional Municipality of York)
Newmarket, ON
$168,725 to $198,450 CAD / year
Full-time
Reporting to the General Manager, Paramedic & Seniors Services, is responsible for the oversight of program planning and operational policy development for the branch including the…
Added 6 mins ago
Pharmacy Assistant
Walmart Canada
Amherst, NS
Full-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 7 mins ago
Mortgage Specialist
BMO
Surrey, BC
Full-time
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Added 7 mins ago
Gestionnaire de services SAP AMS / SAP AMS - Service Delivery Manager
Syntax
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…initiatives GROW. Le SDM est responsable du maintien de la qualité de service, de la réduction du TCO (minimisation du RUN), de la gestion des priorités client et d’une gouvernance ainsi…
Added 7 mins ago
Principal Product Manager -Technical
Mastercard
Vancouver, BC
Full-time
Principal Product Manager -TechnicalOverview:
Added 7 mins ago
Decision Support Analyst
City of Vancouver
Vancouver, BC
The role combines performance measurement, service evaluation, business analysis and business intelligence to help leaders make sound strategic, operational and service-delivery decisions.…
Added 7 mins ago
Fleet Specialist
Kia Corporation
Mississauga, ON
The role of the Fleet Specialist will be to provide support to both the Fleet Manager and Supervisor. The Specialist will report directly to the Fleet Supervisor. The incumbent will…
Added 7 mins ago
Disability Case Manager (Casual) - BC IHS Wellness
Trillium Health Partners
Oakville, ON
Part-time
Reporting to the manager of IHS Wellness, the Disability Case Manager (DCM) is responsible for the proactive and expert management of short-term disability (STD), Workplace Safety and…
Added 7 mins ago
Administrative Assistant II, Community Support Services - Full-time
VON Canada (Ontario)
London, ON
$24.18 to $25.69 CAD / hour
Full-time
Works in collaboration with other staff in a team approach to service delivery.
Added 22 mins ago
Driver
Foundation Building Materials
Campbell River, BC
Other
Deliver building materials to job sites on time, unload and verify deliveries, and provide courteous, professional customer service
Added 22 mins ago
Project Manager (6 month term)
Saskatchewan Blue Cross
Saskatoon, SK
Full-time
If you are passionate about ensuring the successful delivery and management of projects from initiation through to completion while problem solving to maintain scope, quality, time, and…
Added 22 mins ago
Site WHS Manager
Amazon
London, ON
As a WHS Manager, you'll be the site's safety champion, leading our Global WHS Program implementation. You'll combine hands-on safety management with strategic thinking to protect our most…
Added 22 mins ago
Retail Shift Leader
Canna Cabana
Burlington, ON · Uppermiddle, Burlington, ON
$19 to $21 CAD / hour
Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 22 mins ago
Service Writer
Manitoulin Group of Companies
Sparwood, BC
Full-time
We are looking for a Service Writer to join our team! This position will provide technical direction and accountability for scheduling all equipment service and repairs with the internal…
Added 22 mins ago
Senior Water Resources Engineer
AECOM
Markham, ON
$115,000 to $140,000 CAD / year
Full-time
Lead the planning, execution, and delivery of water resources projects from conceptual studies through detailed design, tendering, and construction support.
Added 22 mins ago
Program Scheduler - Airport Project
AECOM
Mississauga, ON
$93,000 to $140,000 CAD / year
Full-time
Identifies and addresses potential and actual scheduling conflicts at the project level, collaborating with project delivery teams for resolution.
Added 35 mins ago
General Manager
Enterprise Brant
Brantford, ON
Full-time
Reporting to the Board of Directors, the General Manager provides strategic, operational, financial, and community leadership for the organization. The General Manager is responsible for…
Added 36 mins ago
Supervisor - Clinical, Outreach Service
Sioux Lookout First Nations Health Authority
Sioux Lookout, ON
Full-time
Maintain a tracking system for high-risk clients to ensure continuity and adequacy of service delivery.
Added 36 mins ago
Principal Product Manager -Technical
Mastercard
Vancouver, BC
Full-time
Oversee delivery and testing of product features (e.g., serving and enabling scrum teams)
Added 36 mins ago
Gestionnaire du flux de production / Manufacturing Value Stream Manager
Genetec
Montreal, QC
Full-time
As Manufacturing Value Stream manager, your role is to architect the manufacturing process and business processes by aligning the activities that compose the whole manufacturing value chain…

Direct Plus Food Group

Customer Service Representative

Calgary, AB, Canada

Pay: $50,000 to $55,000 CAD / year
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

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Original job description

Be the go-to point of contact for customers, ensuring every order is fulfilled smoothly from start to finish
Earn a competitive base salary of $50,000 to $55,000, plus health and dental coverage, vacation time, and more
Grow your career with a fast-growing company that invests in your success and values a strong sense of team culture

About Direct Plus Food Group

Direct Plus Food Group is a fast-growing sales, merchandising and distribution company representing many fine brands on the retail market. Our product offering is carefully selected and continually maintained. We believe in providing our customers with the highest quality products made by trusted brands, including Grimm’s Fine Foods, McSweeney’s Premium Jerky and Meat Snacks, Audrey’s Patisserie and Saporé Foods.

At Direct Plus Food Group, our success is thanks to the hard-working people who make up our team. We're proud of the happy and healthy work environment we've provided for our employees to thrive within. Our strong culture is the steady force that connects us and keeps us focused on providing Canadians with consistent and high-quality products to enjoy.

For more information about Direct Plus Food Group, please visit directplus.ca

About the Opportunity

Direct Plus Food Group is looking for a full-time Customer Service Representative based in Calgary, AB, working full-time from our office.

Reporting to the Customer Service Manager, you will play a pivotal role in ensuring a positive, seamless customer experience from start to finish of every transaction.

In this position, you will be primarily responsible for serving as the main point of contact for customers, managing order processing and inventory for chain accounts, and working closely with internal departments to ensure orders are fulfilled accurately and on time.

More specifically, your responsibilities include but are not limited to:

Serving as the primary point of contact for customers regarding order status, product availability, and delivery schedules
Responding promptly and professionally to customer inquiries and concerns
Entering orders accurately and monitoring their receipt, including booking and confirming appointments
Preparing and processing credit notes and invoices
Working with sales, procurement, warehousing, and shipping to ensure orders are fulfilled and shipped on time, resolving any discrepancies along the way
Managing and monitoring inventory for chain accounts, and connecting corporate chains with buyers
Maintaining sales order master files, customer lists, and purchase order receipts
Providing reception coverage and general office support, including filing and scanning paperwork
Other duties as requested by the management team

About You

To qualify, you will need a High School Diploma and ideally bring 1-2 years of experience in customer service, with a background in the food and beverage industry being a strong asset. Data entry accuracy, along with excellent written and oral English communication skills, will also be essential.

Additionally, the following skills and background will be highly valued:

Familiarity with big chain retail accounts
Analytical and problem-solving skills
Ability to meet tight deadlines
Strong work ethic and positive team attitude
Proficiency with tools such as MS Office and Sage X3

As our ideal candidate, you will possess a customer-centric mindset, strong attention to detail, and the ability to work well under pressure while proactively seeking support when needed, as well as reliable attendance and a strong sense of teamwork that will make you a perfect culture fit.

This is an opportunity to be the friendly, reliable voice behind every customer's experience, playing a key role in keeping operations running smoothly from the first point of contact through to delivery.

About the Benefits

In exchange for your hard work and dedication, you’ll receive a competitive base salary of $50,000 to $55,000. You’ll also enjoy a wide range of benefits, including:

Health and Dental Coverage
Casual dress
3 weeks of vacation
Flexible work schedule based on business needs
Employee Assistance Program
RRSP matching
Huge opportunities to grow and build your career, and we'll work with you to ensure you are achieving this
Company Social Events

Are you ready to bring your customer service skills to a company that's invested in your success? Apply to join Direct Plus Food Group today!

Apply About employer

More about this job

Responsibilities

Serve as the primary customer contact, respond to inquiries, process orders, and manage inventory and order records for chain accounts. Coordinate with sales, procurement, warehousing, and shipping to resolve discrepancies and ensure accurate, timely fulfillment, while also providing reception and general office support.

Requirements

A high school diploma is required, and 1–2 years of customer service experience is preferred; food and beverage industry experience is an asset. Candidates should have accurate data-entry skills, strong English communication, proficiency with Microsoft Office and Sage X3, and the ability to meet deadlines while working carefully and collaboratively.

Skills

Customer Service
Order Processing
Data Entry
Written Communication
Oral Communication
Inventory Management
Analytical Skills
Problem-Solving
Attention To Detail
Time Management
Teamwork
Microsoft Office
Sage X3
Order Coordination
Invoice Processing

Benefits

Health Coverage
Dental Coverage
Casual Dress
Three Weeks Of Vacation
Flexible Work Schedule
Employee Assistance Program
RRSP Matching
Career Growth Opportunities
Company Social Events

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Food And Beverage
Order Processing
Order Status
Product Availability
Delivery Scheduling
Data Entry
Inventory Management
Chain Accounts
Retail Accounts
Customer Inquiries
Appointment Booking
Credit Notes
Invoicing
Sales Coordination
Procurement
Warehousing
Shipping
Order Fulfillment
Discrepancy Resolution
Sales Order Records
Purchase Order Receipts
Microsoft Office
Sage X3
Reception
Office Administration
Analytical Skills
Problem-Solving
Deadline Management
Teamwork

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