Jobs in Canada

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Added 45 mins ago
W
(CAN) Customer Service Manager
Walmart
Slave Lake, AB
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
TT
Gestionnaire de la réussite client - Customer Success Manager
trane technologies
Montreal, QC
- Full-time
…Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to…
Added 1 hour ago
PC
External Audit Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
…the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well-known…
Added 1 hour ago
W
(CAN) Customer Service Manager
Walmart
Trenton, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
W
(CAN) Self Checkout Attendant - part time
Walmart
Chatham-Kent, ON
- Part-time
…and escalate cash or technical issues to the Customer Service…
Added 1 hour ago
W
(CAN) Gérant du service à la clientèle
Walmart
Rouyn-Noranda, QC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Slave Lake, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Cobourg, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Victoriaville, QC
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 2 hours ago
SC
Project Manager – Restoration Services
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We have been engaged on a confidential search for an experienced Project Manager to join a well-established and growing property restoration organization in the Greater Toronto Area.
Added 2 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 2 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Rouyn-Noranda, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
(CAN) Self Checkout Attendant - part time
Walmart Canada
Chatham-Kent, ON · Chatham, ON
…and escalate cash or technical issues to the Customer Service…
Added 2 hours ago
WC
Customer Service Manager
Walmart Canada
Grand Falls-Windsor, NL
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
ON · Hannon, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 2 hours ago
DD
The Shoe Co. - Store Manager
DSW Designer Shoe Warehouse
Windsor, ON
- Full-time
We’re looking for a Store Manager for our The Shoe Co. banner who will put their best foot forward.
Added 2 hours ago
K
Manager, Government Solutions
KPMG
Edmonton, AB
- Full-time
As a Manager in our Government Solutions practice, you will use your strong business acumen and be a key member of a high performing team. You’ll be learning from some of the best in the…
Added 2 hours ago
K
Manager, Government Solutions
KPMG
Halifax, NS
- Full-time
As a Manager in our Government Solutions practice, you will use your strong business acumen and be a key member of a high performing team. You’ll be learning from some of the best in the…
Added 2 hours ago
W
(CAN) Customer Service Manager
Walmart
Cobourg, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 2 hours ago
M&
Quality Technician
Mitchell & Associates
Vaughan, ON
- Full-time
Desire to learn the business, understand the production process by walking the floor and participating in production meetings
Added 2 hours ago
C
Analyst, Client Experience
CIBC
Toronto, ON
- Full-time
You have a degree/diploma in Commerce, Business Administration, Mathematics, or Computer Science. Completion of the Canadian Securities Course (CSC) and progress toward completing the…
Added 2 hours ago
S
Operations Consultant - Full Time
sephora.com
Moncton, NB
- $17.65 to $22.05 CAD / hour
- Full-time
Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
Added 3 hours ago
GD
GARAGE - Sales Team Leader FT - Mic Mac Mall
Groupe Dynamite
Dartmouth, NS
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 3 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.

Direct Travel

Account Manager

Canada

Full-time

Apply on myjobs.adp.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Overview

As a key member of the Account Management team, the Account Manager will be responsible for day-to-day business relationship between Direct Travel and key corporate clients ensuring all commitments and obligations of the parties are met.

Working with Direct Travel’s corporate accounts, this position strives to improve efficiencies, create and administer travel policies, evaluate and implement technologies, and troubleshoot issues. The Account Manager will often interact with senior executives and the client’s Finance teams.

This role will work closely with the Canada West/Ontario Account Management team and report to the Senior Director of Account Management.

This is a fully remote position that will require monthly in-person team meetings in our home office in Toronto, Ontario.

Responsibilities

Provides both strategic and tactical operational input that supports account development, retention, and growth on a domestic and global basis, if applicable 
Prepares and implements short and long range goals and objectives with a solid business plan mutually developed with client by detailing objectives, strategies and measurable goals 
Develops strong relationships with stakeholders beyond travel and procurement 
Identifies incremental opportunities within existing client portfolio; sell DT products and services realizing increased value for the client  
Works with support team to ensure consistency in product, delivery, follow through, quality, commitment to timelines and provide high level problem resolution -- day to day management of assigned accounts 
Support Corporate Operations, Accounting, MIS and Technology by communicating client needs and requirements related to external services offered and improving internal processes
Provide formal analysis, commentary and recommendation on client’s travel expenditure to ensure optimal communication and program needs are being met 
Adheres to, monitors, and reports on client SLA's or KPI's  
Stays abreast of industry trends, DT products and services to be able to support client needs along with relevant benchmarks and process

Qualifications

Demonstrated ability to both think and act strategically 
Strong influencing skills to enable motivation of direct and indirect teams 
Additional required skills include:  
- Strong analytical skills 
- Project management skills 
- Presentation skills 
- Superior organization, written and verbal skills  
- Proficiency in CRM, Microsoft - Word, Excel, PowerPoint 
- Excellent problem-solving skills  
The Account Manager must possess thorough knowledge of the business travel industry, airline and hospitality industries, and travel industry-specific automation.   
High level of organizational ability and self-motivated
Must be a team player and able to work in a fast-paced environment.   
Minimum five years industry experience.   
The Account Manager will at times be required to conduct complex interpersonal interactions with others, troubleshoot, solve problems, make decisions, operate independently, and work effectively under pressure. 
Excellent presentation and meeting facilitation skills

Benefits Summary

In addition to Medical, Dental, and Vision benefits Direct Travel offers a Total Rewards Package which includes Retirement Plans, Wellness, Rewards and Recognition, Sustainability, DE&I initiatives, and Mental Health Support.

About Direct Travel

Direct Travel is one of the world’s largest travel management companies. With a long history of proven market expertise, we blend advanced technology, superior service, and expert insight to drive tangible value and meaningful savings across Corporate Travel, Leisure Travel, Meetings & Events and specialty travel businesses. Through Avenir, our intelligent travel management platform, we reduce obstacles and give clients more direct access to content, trusted data, intelligence and global expertise. What truly sets us apart is the human care behind the technology, delivered by an experienced, passionate team dedicated to anticipating needs and delivering exceptional service at every step. For more information about Direct Travel, visit www.dt.com

Direct Travel is an equal opportunity employer

Apply on myjobs.adp.com About employer

More about this job

Responsibilities

Manage day-to-day relationships with corporate travel clients, supporting account retention and growth through strategic planning, service coordination, and identification of additional business opportunities. Analyze client travel spending and service performance, monitor SLAs and KPIs, and communicate client needs to internal operations, accounting, and technology teams.

Requirements

Requires at least five years of industry experience and thorough knowledge of business travel, airline and hospitality industries, and travel-specific automation. Candidates should demonstrate strategic thinking, strong analytical, project management, communication, presentation, organization, and problem-solving skills, along with proficiency in CRM and Microsoft Office applications.

Skills

Strategic Thinking
Analytical Skills
Project Management
Presentation Skills
Organization
Written Communication
Verbal Communication
CRM Proficiency
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Problem-Solving
Influencing Skills
Business Travel Industry Knowledge
Travel Policy Administration
Meeting Facilitation

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Retirement Plans
Wellness Programs
Rewards and Recognition
Sustainability Initiatives
Diversity, Equity, and Inclusion Initiatives
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Corporate Travel
Business Travel
Account Development
Client Retention
Account Growth
Travel Policies
Travel Technology
Travel Automation
Travel Expenditure Analysis
Service Level Agreements
Key Performance Indicators
Strategic Planning
Business Plans
Project Management
CRM
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Airline Industry
Hospitality Industry
Stakeholder Management
Problem Resolution
Process Improvement
Direct Travel

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Work requirements

Jobs in Canada