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Added 44 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 45 mins ago
Senior Product Design Manager, Payroll
Gusto, Inc.
Toronto, ON
…tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview…
Added 59 mins ago
OS
Office Manager
Oregon State University
ON · Ontario, Canada
- Full-time
…ensuring the smooth operation of the station. You will assist the Director in the management of the day-to-day operations and fiscal oversite of the station so our research teams can focus…
Added 2 hours ago
DS
Manager, Maintenance & Renewal Services
Delta School District 37, British Columbia
Delta, BC
- Full-time
Reporting to the Director of Facilities, the Manager, Maintenance & Renewal Services is responsible for the planning, coordination, and delivery of maintenance, repair, and minor renewal…
Added 3 hours ago
EI
Director of Engineering And Operations
Entegrus Inc
St. Thomas, ON
- Full-time
Entegrus Powerlines Inc. is seeking to fill a Director of Engineering and Operations vacancy. The position will report directly to the Vice President of Engineering and Operations. The…
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 4 hours ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 5 hours ago
A
Senior Service Designer
Aviso
Toronto, ON
- $95,000 to $105,000 CAD / year
- Full-time
Reporting to the Director, Service Design, the Senior Service Designer is responsible for leading complex CX initiatives and managing a portfolio of strategic customer journeys across…
Added 10 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 11 hours ago
AM
Director Digital Solutions & Business Growth
Arc Mercer
Barrie, ON
- Full-time
Empower Simcoe is searching for a bold, visionary Director Digital Solutions & Business Growth to drive our digital revolution! In this high-impact role, you will spearhead our innovation…
Added 11 hours ago
NB
Chief Data Engineering Developer
National Bank of Canada
Montreal, QC
- Full-time
Hold a bachelor’s degree in information technology, data engineering, or a related field, and have a minimum of five years of relevant experience.
Added 11 hours ago
C
Business Continuity Manager
CarePartners
Waterloo, ON
- Full-time
…and operational resilience programs. Reporting to the Senior Director of Business Continuity and Development, this role supports the organization’s ability to prepare for, respond to, and…
Added 13 hours ago
IF
Vendor Management Analyst, Tech+Lab
Intact FC
Toronto, ON · Montreal, QC · Laval, QC
- Full-time
Post-secondary education in Business, Finance & Accounting, or Information Technology – is required
Added 13 hours ago
CO
Director, AI, Data and Analytics
City of North Vancouver
North Vancouver, BC
- Full-time
As Director, AI, Data & Analytics, you will provide enterprise leadership for the City’s AI, data, analytics, and GIS functions. Working closely with the CAO, Executive Leadership Team,…
Added 14 hours ago
Senior Resource Manager
BIMM
Toronto, ON
BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected…
Added 15 hours ago
Director, Offensive Security
Varicent
Toronto, ON
We're looking for a hands-on Director of Offensive Security to lead and evolve our offensive security program across applications, cloud environments, enterprise systems, and AI-enabled…
Added 15 hours ago
Senior AI Applied Value Architect
Celonis
Canada
…business challenges, fits into the right place in our customers’ technology stack and most importantly, generates strong ROI through deep and broad…
Added 15 hours ago
Applied AI Value Architect
Celonis
Canada
…business challenges, fits into the right place in our customers’ technology stack and most importantly, generates strong ROI through deep and broad…
Added 15 hours ago
M
Senior Software Engineer - Credit Commercial Engineering
Marqeta
Remote, Canada
- Full-time
- Remote
Meticulously evaluate data, identify patterns, and communicate complex information clearly to non-technical stakeholders
Added 16 hours ago
SH
Administrative Assistant
Shared Health-Soins Communs
Boissevain, MB
- Full-time
Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
Added 16 hours ago
SH
Administrative Assistant
Shared Health-Soins Communs
Mountain Road, MB
- Full-time
Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
Added 16 hours ago
SH
Administrative Secretary 2
Shared Health-Soins Communs
MB · Waterhen, MB
- Full-time
Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
Added 16 hours ago
Administrative Assistant
Winnipeg Regional Health Authority
Boissevain, MB
Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
Added 16 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 16 hours ago
W
Medical Tourism Agents
WaldisPay
Toronto, ON
- Contract
This is an opportunity to help build a new international healthcare marketplace from the ground up, with potential advancement into Country Manager or Regional Director positions.

Direct Travel

Account Manager

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Overview

As a key member of the Account Management team, the Account Manager will be responsible for day-to-day business relationship between Direct Travel and key corporate clients ensuring all commitments and obligations of the parties are met.

Working with Direct Travel’s corporate accounts, this position strives to improve efficiencies, create and administer travel policies, evaluate and implement technologies, and troubleshoot issues. The Account Manager will often interact with senior executives and the client’s Finance teams.

This role will work closely with the Canada West/Ontario Account Management team and report to the Senior Director of Account Management.

This is a fully remote position that will require monthly in-person team meetings in our home office in Toronto, Ontario.

Responsibilities

Provides both strategic and tactical operational input that supports account development, retention, and growth on a domestic and global basis, if applicable 
Prepares and implements short and long range goals and objectives with a solid business plan mutually developed with client by detailing objectives, strategies and measurable goals 
Develops strong relationships with stakeholders beyond travel and procurement 
Identifies incremental opportunities within existing client portfolio; sell DT products and services realizing increased value for the client  
Works with support team to ensure consistency in product, delivery, follow through, quality, commitment to timelines and provide high level problem resolution -- day to day management of assigned accounts 
Support Corporate Operations, Accounting, MIS and Technology by communicating client needs and requirements related to external services offered and improving internal processes
Provide formal analysis, commentary and recommendation on client’s travel expenditure to ensure optimal communication and program needs are being met 
Adheres to, monitors, and reports on client SLA's or KPI's  
Stays abreast of industry trends, DT products and services to be able to support client needs along with relevant benchmarks and process

Qualifications

Demonstrated ability to both think and act strategically 
Strong influencing skills to enable motivation of direct and indirect teams 
Additional required skills include:  
- Strong analytical skills 
- Project management skills 
- Presentation skills 
- Superior organization, written and verbal skills  
- Proficiency in CRM, Microsoft - Word, Excel, PowerPoint 
- Excellent problem-solving skills  
The Account Manager must possess thorough knowledge of the business travel industry, airline and hospitality industries, and travel industry-specific automation.   
High level of organizational ability and self-motivated
Must be a team player and able to work in a fast-paced environment.   
Minimum five years industry experience.   
The Account Manager will at times be required to conduct complex interpersonal interactions with others, troubleshoot, solve problems, make decisions, operate independently, and work effectively under pressure. 
Excellent presentation and meeting facilitation skills

Benefits Summary

In addition to Medical, Dental, and Vision benefits Direct Travel offers a Total Rewards Package which includes Retirement Plans, Wellness, Rewards and Recognition, Sustainability, DE&I initiatives, and Mental Health Support.

About Direct Travel

Direct Travel is one of the world’s largest travel management companies. With a long history of proven market expertise, we blend advanced technology, superior service, and expert insight to drive tangible value and meaningful savings across Corporate Travel, Leisure Travel, Meetings & Events and specialty travel businesses. Through Avenir, our intelligent travel management platform, we reduce obstacles and give clients more direct access to content, trusted data, intelligence and global expertise. What truly sets us apart is the human care behind the technology, delivered by an experienced, passionate team dedicated to anticipating needs and delivering exceptional service at every step. For more information about Direct Travel, visit www.dt.com

Direct Travel is an equal opportunity employer

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More about this job

Responsibilities

Manage day-to-day relationships with corporate travel clients, supporting account retention and growth through strategic planning, service coordination, and identification of additional business opportunities. Analyze client travel spending and service performance, monitor SLAs and KPIs, and communicate client needs to internal operations, accounting, and technology teams.

Requirements

Requires at least five years of industry experience and thorough knowledge of business travel, airline and hospitality industries, and travel-specific automation. Candidates should demonstrate strategic thinking, strong analytical, project management, communication, presentation, organization, and problem-solving skills, along with proficiency in CRM and Microsoft Office applications.

Skills

Strategic Thinking
Analytical Skills
Project Management
Presentation Skills
Organization
Written Communication
Verbal Communication
CRM Proficiency
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Problem-Solving
Influencing Skills
Business Travel Industry Knowledge
Travel Policy Administration
Meeting Facilitation

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Retirement Plans
Wellness Programs
Rewards and Recognition
Sustainability Initiatives
Diversity, Equity, and Inclusion Initiatives
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Corporate Travel
Business Travel
Account Development
Client Retention
Account Growth
Travel Policies
Travel Technology
Travel Automation
Travel Expenditure Analysis
Service Level Agreements
Key Performance Indicators
Strategic Planning
Business Plans
Project Management
CRM
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Airline Industry
Hospitality Industry
Stakeholder Management
Problem Resolution
Process Improvement
Direct Travel

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