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Added 5 mins ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Added 5 mins ago
SM
Business Manager Operations Engineering Services
St. Michael's Hospital
Toronto, ON
- Full-time
Reporting to Senior Director of Engineering & Plant Services, the Business Manager – Operation will be responsible for overseeing daily operations and ensuring the efficiency of business…
Added 5 mins ago
UO
Manager, Operations and Impact, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
Reporting to the Associate Director, Strategy and Partnerships, the Manager, Operations and Impact leads a shared team of operations, finance, and communications staff serving CHI and W21C,…
Added 5 mins ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
Manager – Banking Cloud & Platform Engineering
Added 5 mins ago
KD
Customer Accounts Specialist
Keurig Dr Pepper Canada
Mississauga, ON
- $57,100 to $70,000 CAD / year
- Full-time
…Transportation, Warehousing, Demand Planning, Commercial, and Finance teams to ensure flawless execution and Supply Chain metrics are…
Added 5 mins ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…patients requiring medical care can be admitted to the medical program. The most common types of patients admitted to the unit are acute coronary syndromes (heart attacks, angina),…
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Senior Manager, Project Controls
Axiom Builders
Vancouver, BC
The Senior Manager, Project Controls plays a critical role in ensuring the financial health and predictability of residential construction projects by delivering accurate, timely, and…
Added 20 mins ago
ML
Category Marketing Manager - Kits
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
As the Category Marketing Manager, Kits you'll be tasked with leading the next phase of this growing business - developing and executing growth strategies owns developing and executing…
Added 35 mins ago
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Manager, ESG Internal Controls Assessment
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…implementing, coordinating and developing the internal control program for ESG disclosure. As Manager, ESG Internal Controls Assessment, you help establish and develop the ESG internal…
Added 35 mins ago
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Senior Analyst, Compliance Monitoring – Load Settlement
AESO
Calgary, AB · KPMG Tower
- Full-time
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Added 35 mins ago
FN
Mortgage Underwriter, Third Party Residential Underwriting-MBBS
First National Financial LP
Montreal, QC
- Full-time
Manager, Third Party Residential Underwriting - MBBS
Added 35 mins ago
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Manager, Program Management 1
CPKC
Calgary, AB
- Full-time
The Program Management Office (PMO) Manager supports engineering leadership by delivering transparent, accurate, and timely reporting on capital portfolio performance across North America.
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Product Manager - Ceilings
CertainTeed
Mississauga, ON
- Full-time
We are seeking a strategic and commercially driven Product Manager, Ceilings to lead the growth and profitability of our ceilings product portfolio. This role develops and executes product…
Added 35 mins ago
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Payoll and Benefits Specialist
The Staffing Alternative
Vaughan, ON
- $65,000 to $75,000 CAD / year
- Full-time
Completion of a college or university program in Finance, Payroll or a related field is preferred.
Added 35 mins ago
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We are hiring a Mortgage Funder, Third Party Residential Underwriting - MBBS!
First National Financial LP
Toronto, ON · East York, ON
- Full-time
Escalate any documentation issues to the Mortgage Underwriter and/or Manager for review
Added 35 mins ago
TP
Project Coordinator
Team Power Solutions
Saskatoon, SK
- Full-time
Prepare client invoices and supporting documentation and work with Finance on project closeout.
Added 35 mins ago
D
Manager, Indirect Tax Compliance
Deloitte
Calgary, AB
- Full-time
As a Manager on our team, you will be planning indirect tax compliance/outsourcing engagements for clients in a
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Customer Manager
Aston Carter
Longueuil, QC
- $45 to $60 CAD / hour
- Contract
The Customer Manager (CM) serves as the primary commercial and operational focal point for customers enrolled in the Eagle Service Plan (ESP), a cost-guaranteed maintenance program for…
Added 1 hour ago
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Manager, Wholesale Financial Control
RBC
Toronto, ON
- Full-time
As a Manager, Wholesale Financial Control, you will be part of the Global Markets Finance team, covering RBC's Central Funding Group. This role creates a collaborative environment with…
Added 1 hour ago
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Branch Manager, Bayview & Wellington Branch
RBC
Aurora, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 1 hour ago
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Manager Custody Client Services
National Bank of Canada
Toronto, ON
- Full-time
A career as a Manager, Custody Client Services at National Bank Trust means serving as a senior technical resource for institutional clients while acting as the primary point of contact for…
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TU
Administrative Assistant, HR Students & Facilities
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
The SPPGA’s flagship academic program, the Master of Public Policy and Global Affairs (MPPGA), is a professional global public policy program. The School also provides program management,…
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Senior Program Assistant, Medical Education – Division of Neonatology
The University of British Columbia
Vancouver, BC
- $5,027 to $5,413 CAD / month
- Full-time
Reports jointly to the Director of the Fellowship Program and the Division Head. Receives operational direction from the Program Manager, Medical Education. The Business Manager, Division…
Added 1 hour ago
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Cyber Security Intern/Co-op (Winter 2027)
TD
Mississauga, ON · Toronto, ON
- Full-time
…career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and…
Added 1 hour ago
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Personal Banking Associate Trainee
TD
AB
- Full-time
…within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be…

Direct Travel

Account Manager

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Overview

As a key member of the Account Management team, the Account Manager will be responsible for day-to-day business relationship between Direct Travel and key corporate clients ensuring all commitments and obligations of the parties are met.

Working with Direct Travel’s corporate accounts, this position strives to improve efficiencies, create and administer travel policies, evaluate and implement technologies, and troubleshoot issues. The Account Manager will often interact with senior executives and the client’s Finance teams.

This role will work closely with the Canada West/Ontario Account Management team and report to the Senior Director of Account Management.

This is a fully remote position that will require monthly in-person team meetings in our home office in Toronto, Ontario.

Responsibilities

Provides both strategic and tactical operational input that supports account development, retention, and growth on a domestic and global basis, if applicable 
Prepares and implements short and long range goals and objectives with a solid business plan mutually developed with client by detailing objectives, strategies and measurable goals 
Develops strong relationships with stakeholders beyond travel and procurement 
Identifies incremental opportunities within existing client portfolio; sell DT products and services realizing increased value for the client  
Works with support team to ensure consistency in product, delivery, follow through, quality, commitment to timelines and provide high level problem resolution -- day to day management of assigned accounts 
Support Corporate Operations, Accounting, MIS and Technology by communicating client needs and requirements related to external services offered and improving internal processes
Provide formal analysis, commentary and recommendation on client’s travel expenditure to ensure optimal communication and program needs are being met 
Adheres to, monitors, and reports on client SLA's or KPI's  
Stays abreast of industry trends, DT products and services to be able to support client needs along with relevant benchmarks and process

Qualifications

Demonstrated ability to both think and act strategically 
Strong influencing skills to enable motivation of direct and indirect teams 
Additional required skills include:  
- Strong analytical skills 
- Project management skills 
- Presentation skills 
- Superior organization, written and verbal skills  
- Proficiency in CRM, Microsoft - Word, Excel, PowerPoint 
- Excellent problem-solving skills  
The Account Manager must possess thorough knowledge of the business travel industry, airline and hospitality industries, and travel industry-specific automation.   
High level of organizational ability and self-motivated
Must be a team player and able to work in a fast-paced environment.   
Minimum five years industry experience.   
The Account Manager will at times be required to conduct complex interpersonal interactions with others, troubleshoot, solve problems, make decisions, operate independently, and work effectively under pressure. 
Excellent presentation and meeting facilitation skills

Benefits Summary

In addition to Medical, Dental, and Vision benefits Direct Travel offers a Total Rewards Package which includes Retirement Plans, Wellness, Rewards and Recognition, Sustainability, DE&I initiatives, and Mental Health Support.

About Direct Travel

Direct Travel is one of the world’s largest travel management companies. With a long history of proven market expertise, we blend advanced technology, superior service, and expert insight to drive tangible value and meaningful savings across Corporate Travel, Leisure Travel, Meetings & Events and specialty travel businesses. Through Avenir, our intelligent travel management platform, we reduce obstacles and give clients more direct access to content, trusted data, intelligence and global expertise. What truly sets us apart is the human care behind the technology, delivered by an experienced, passionate team dedicated to anticipating needs and delivering exceptional service at every step. For more information about Direct Travel, visit www.dt.com

Direct Travel is an equal opportunity employer

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More about this job

Responsibilities

Manage day-to-day relationships with corporate travel clients, supporting account retention and growth through strategic planning, service coordination, and identification of additional business opportunities. Analyze client travel spending and service performance, monitor SLAs and KPIs, and communicate client needs to internal operations, accounting, and technology teams.

Requirements

Requires at least five years of industry experience and thorough knowledge of business travel, airline and hospitality industries, and travel-specific automation. Candidates should demonstrate strategic thinking, strong analytical, project management, communication, presentation, organization, and problem-solving skills, along with proficiency in CRM and Microsoft Office applications.

Skills

Strategic Thinking
Analytical Skills
Project Management
Presentation Skills
Organization
Written Communication
Verbal Communication
CRM Proficiency
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Problem-Solving
Influencing Skills
Business Travel Industry Knowledge
Travel Policy Administration
Meeting Facilitation

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Retirement Plans
Wellness Programs
Rewards and Recognition
Sustainability Initiatives
Diversity, Equity, and Inclusion Initiatives
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Corporate Travel
Business Travel
Account Development
Client Retention
Account Growth
Travel Policies
Travel Technology
Travel Automation
Travel Expenditure Analysis
Service Level Agreements
Key Performance Indicators
Strategic Planning
Business Plans
Project Management
CRM
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Airline Industry
Hospitality Industry
Stakeholder Management
Problem Resolution
Process Improvement
Direct Travel

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