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Added 11 mins ago
Product Manager, Agentic Products
Jetson Home
Kitchener, ON
We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated…
Added 11 mins ago
RL
Calibration Engineer - 12 month contract
RBR Ltd.
Ottawa, ON
- $70,000 to $90,000 CAD / year
- Contract
…researchers in the global fight against climate change, and our technology supports groundbreaking science with partners like Fisheries and Oceans Canada, Woods Hole, the Scripps…
Added 25 mins ago
R
Manager, Wholesale Financial Control
RBC
Toronto, ON
- Full-time
As a Manager, Wholesale Financial Control, you will be part of the Global Markets Finance team, covering RBC's Central Funding Group. This role creates a collaborative environment with…
Added 25 mins ago
NB
Manager Custody Client Services
National Bank of Canada
Toronto, ON
- Full-time
A career as a Manager, Custody Client Services at National Bank Trust means serving as a senior technical resource for institutional clients while acting as the primary point of contact for…
Added 25 mins ago
B
Senior Director, Learning & Development
BGBx
Canada
- Full-time
The Senior Director, Learning & Development, reporting to the Chief People Officer, will lead the development and execution of a comprehensive learning and development strategy across BGBx,…
Added 25 mins ago
AG
Senior SAP S/4HANA Basis Consultant
Addmore Group
Oshawa, ON
- Full-time
Our Client is looking for a Senior S/4HANA Basis Consultant to join on a permanent basis.
Added 25 mins ago
T
AVP, Technology Portfolio Management, Transaction Banking & Payments, TD Securities
TD
Toronto, ON
- Full-time
The Head, Technology Portfolio Management, Transaction Banking is the accountable executive for the integrated management and delivery oversight of the full Transaction Banking technology…
Added 26 mins ago
B
Manager Defense Security
Bombardier
Dorval, QC
- Full-time
Provide senior defense security guidance to Business Development, Legal, Procurement, Information Technology, Human Resources, Facilities, Contracts and defense program teams.
Added 26 mins ago
IG
Omni Channel Manager
Insight Global
Vancouver, BC
- $200,000 to $300,000 CAD / year
- Full-time
Insight Global is looking for a Senior Manager, Omnichannel to support a leading enterprise retail organization.
Added 40 mins ago
GT
L1 Support Hero
GAM Technical Services
Vancouver, BC
- Full-time
A passion for technology and learning; eager to grow and advance within the team.
Added 40 mins ago
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Full Stack Team Lead
Accommodations Plus International
Markham, ON
- $130,000 to $140,000 CAD / year
…architectural direction for our Java development initiatives. This is a senior, hands-on role: you’ll help set technical direction and architect solutions while staying technically involved…
Added 55 mins ago
R
Industrial and Technological Benefits (ITB) Manager
RTX
Ottawa, ON
- Full-time
We are presently seeking a highly skilled Industrial and Technological Benefits (ITB) Manager to support several large defence projects across Canada. This is a dynamic and visible position…
Added 55 mins ago
EP
Digital Marketing Lead
Earthscape Play
Remote, Canada
- $90,000 to $100,000 CAD / year
- Full-time
- Remote
Budget Ownership: Manage the digital marketing budget across paid media, website, and marketing technology, making smart investment trade-offs and reallocating spend based on performance.
Added 55 mins ago
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Senior DevSecOps Engineer
Aviso Wealth
Remote, Canada
- $120,000 to $135,000 CAD / year
- Full-time
- Remote
Reporting to the DevSecOps Manager, this role provides technical leadership, mentorship, and guidance to other Engineers while collaborating closely with teams across TSP to enhance the…
Added 55 mins ago
RL
System Administrator
Resource Label Group
Toronto, ON
- Full-time
…executing changes under the direction of the Infrastructure Manager or a Senior Systems Administrator. Systems Administrators are expected to grow - the role is designed to develop toward…
Added 55 mins ago
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Talent Acquisition & Development Manager (Confidential)
ProFound Talent Inc.
AB · Edmonton, AB
- Full-time
…up, with strong backing from the SVP, Human Resources and the senior leadership team. In the early months, you will personally lead full-cycle recruitment across a multi-site branch network…
Added 1 hour ago
Senior Manager, Pharmacy Operations
Bayshore
Markham, ON
Reporting to the Director of Pharmacy Operations, the Senior Manager, Pharmacy Operations will serve as the on-site Designated Manager under the Ontario College of Pharmacists (OCP). This…
Added 1 hour ago
IE
Sr. Manager, Enterprise Transformation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
We are seeking a Sr. Manager, Enterprise Transformation to drive cross-functional initiatives that accelerate IMAX’s strategic evolution. In this highly visible role, you will partner with…
Added 1 hour ago
Senior Business Development Manager
Convera
Montreal, QC
…international business by moving money with ease, Convera is seeking a Senior Business Development Manager to drive sales of complex products, hedging solutions, and…
Added 1 hour ago
Operations Manager, School of Skilled Trades and Apprenticeship
Mohawk College
Hamilton, ON
Reporting to the Senior Manager, Administration, within the School of Skilled Trades and Apprenticeship, the incumbent is responsible for overseeing and managing the administrative and…
Added 1 hour ago
DT
Account Manager
Direct Travel
Canada
- Full-time
…implement technologies, and troubleshoot issues. The Account Manager will often interact with senior executives and the client’s Finance…
Added 1 hour ago
SI
Senior Implementation Specialist
STACK IT Recruitment
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
👨🏻 💼 Are you a senior MSP engineer who can deliver large infrastructure projects hands-on and act as the technical advisor a client relies on?
Added 1 hour ago
AI
Senior Desktop Engineer
Apptoza Inc.
Montreal, QC
- Full-time
Added 1 hour ago
A
DevSecOps Engineer
Aviso
Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
Reporting to the DevSecOps Manager, this role provides technical leadership, mentorship, and guidance to other Engineers while collaborating closely with teams across TSP to enhance the…
Added 1 hour ago
ML
Manager, Talent Acquisition
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
As the Manager, Talent Acquisition, you will lead a team of Recruiters supporting Maple Leaf Foods across Manufacturing, Commercial, and Corporate functions. Reporting to the Director,…

Direct Travel

Account Manager

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Overview

As a key member of the Account Management team, the Account Manager will be responsible for day-to-day business relationship between Direct Travel and key corporate clients ensuring all commitments and obligations of the parties are met.

Working with Direct Travel’s corporate accounts, this position strives to improve efficiencies, create and administer travel policies, evaluate and implement technologies, and troubleshoot issues. The Account Manager will often interact with senior executives and the client’s Finance teams.

This role will work closely with the Canada West/Ontario Account Management team and report to the Senior Director of Account Management.

This is a fully remote position that will require monthly in-person team meetings in our home office in Toronto, Ontario.

Responsibilities

Provides both strategic and tactical operational input that supports account development, retention, and growth on a domestic and global basis, if applicable 
Prepares and implements short and long range goals and objectives with a solid business plan mutually developed with client by detailing objectives, strategies and measurable goals 
Develops strong relationships with stakeholders beyond travel and procurement 
Identifies incremental opportunities within existing client portfolio; sell DT products and services realizing increased value for the client  
Works with support team to ensure consistency in product, delivery, follow through, quality, commitment to timelines and provide high level problem resolution -- day to day management of assigned accounts 
Support Corporate Operations, Accounting, MIS and Technology by communicating client needs and requirements related to external services offered and improving internal processes
Provide formal analysis, commentary and recommendation on client’s travel expenditure to ensure optimal communication and program needs are being met 
Adheres to, monitors, and reports on client SLA's or KPI's  
Stays abreast of industry trends, DT products and services to be able to support client needs along with relevant benchmarks and process

Qualifications

Demonstrated ability to both think and act strategically 
Strong influencing skills to enable motivation of direct and indirect teams 
Additional required skills include:  
- Strong analytical skills 
- Project management skills 
- Presentation skills 
- Superior organization, written and verbal skills  
- Proficiency in CRM, Microsoft - Word, Excel, PowerPoint 
- Excellent problem-solving skills  
The Account Manager must possess thorough knowledge of the business travel industry, airline and hospitality industries, and travel industry-specific automation.   
High level of organizational ability and self-motivated
Must be a team player and able to work in a fast-paced environment.   
Minimum five years industry experience.   
The Account Manager will at times be required to conduct complex interpersonal interactions with others, troubleshoot, solve problems, make decisions, operate independently, and work effectively under pressure. 
Excellent presentation and meeting facilitation skills

Benefits Summary

In addition to Medical, Dental, and Vision benefits Direct Travel offers a Total Rewards Package which includes Retirement Plans, Wellness, Rewards and Recognition, Sustainability, DE&I initiatives, and Mental Health Support.

About Direct Travel

Direct Travel is one of the world’s largest travel management companies. With a long history of proven market expertise, we blend advanced technology, superior service, and expert insight to drive tangible value and meaningful savings across Corporate Travel, Leisure Travel, Meetings & Events and specialty travel businesses. Through Avenir, our intelligent travel management platform, we reduce obstacles and give clients more direct access to content, trusted data, intelligence and global expertise. What truly sets us apart is the human care behind the technology, delivered by an experienced, passionate team dedicated to anticipating needs and delivering exceptional service at every step. For more information about Direct Travel, visit www.dt.com

Direct Travel is an equal opportunity employer

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More about this job

Responsibilities

Manage day-to-day relationships with corporate travel clients, supporting account retention and growth through strategic planning, service coordination, and identification of additional business opportunities. Analyze client travel spending and service performance, monitor SLAs and KPIs, and communicate client needs to internal operations, accounting, and technology teams.

Requirements

Requires at least five years of industry experience and thorough knowledge of business travel, airline and hospitality industries, and travel-specific automation. Candidates should demonstrate strategic thinking, strong analytical, project management, communication, presentation, organization, and problem-solving skills, along with proficiency in CRM and Microsoft Office applications.

Skills

Strategic Thinking
Analytical Skills
Project Management
Presentation Skills
Organization
Written Communication
Verbal Communication
CRM Proficiency
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Problem-Solving
Influencing Skills
Business Travel Industry Knowledge
Travel Policy Administration
Meeting Facilitation

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Retirement Plans
Wellness Programs
Rewards and Recognition
Sustainability Initiatives
Diversity, Equity, and Inclusion Initiatives
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Corporate Travel
Business Travel
Account Development
Client Retention
Account Growth
Travel Policies
Travel Technology
Travel Automation
Travel Expenditure Analysis
Service Level Agreements
Key Performance Indicators
Strategic Planning
Business Plans
Project Management
CRM
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Airline Industry
Hospitality Industry
Stakeholder Management
Problem Resolution
Process Improvement
Direct Travel

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